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Reed Buick GMC Collision
9550 NW Prairie View Rd, Kansas City, MO 64153, United States
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Reed Buick GMC Collision
Comments
ts
Review №1

This collision center is by far the best! Unfortunately my car ended up being a total, but the communication that Blake provides is amazing! I had a lot of issues with the insurance company, progressive! But Blake went above the extra mile to explain things and help me she even came out in the rain to help me get my license plates off. I hope I never need a collision shop again but if I do I know Blake has my back!

Ka
Review №2

I had a great experience with Reed Collision! My car was sideswiped and the other persons insurance had Reeds as a recommended repair center. I had never had to deal with getting my car repaired and Brian walked me through the steps and my options. I would 100% recommend Reed Collision!

ro
Review №3

Fast friendly service. We were also always in the loop on the progress of the job and they worked with us every step of the way. I highly recommend them

Be
Review №4

I was given timely reports on the status of my repair and it really felt like I was a valued customer. For how damaged my vehicle was, this process was the smoothest I’ve ever experienced.

Cl
Review №5

Great place, great people, great experience

Ry
Review №6

The staff are amazing and really attentive to detail and take time to answer all your questions and in a timely manner. Their work is also the best out there and I cant imagine using anyone else.

Si
Review №7

They did a great job fixing the dent in Challenger. Kept me updated on everything and very efficient

Ei
Review №8

Great service. Fixed my car like new

No
Review №9

They do top quality work very nice people the best repair shops I have seen I would definitely use them again

Ja
Review №10

Quick and excellent service. Craig couldnt have been more courteous. I’ve never been in a car wreck before and had no idea how it even worked to get repairs. Reed Collision took great care of my car and made things so easy. I would definitely recommend and plan on using them in the future.

an
Review №11

The service was fast. The staff was polite and courteous. They did a great job on the repairs I needed. What more could you ask for?

Da
Review №12

Had some minor hood damage and a windshield replaced. Did a great job and on time as promised.

Ap
Review №13

They did a great job!

Be
Review №14

They perform terrific work. Their technicians are very knowledgeable and professional. They have gone above and beyond what in expected. Their knowledge of the minute details of your vehicle down to the type of paint on your vehicle and how its applied and stored.

To
Review №15

No one wants to be a return customer to a body shop, wed rather have our cars never be damaged. But if you find yourself in that unfortunate situation, this is the place to go. They are honest and do good work. They have an Enterprise rental office on site. They have good relationships with the Toyota, Nissan, GMC, and Honda dealers nextdoor, so you can shop for a new car if you need to replace your damaged vehicle.

Wh
Review №16

Seriously a great place to take your car for repairs. I have never been in an accident before and was rear ended while in a complete stop. When insurance company finally came through, i recently picked this shop to take my suburban. They dealt with everything, insurance and rental car company, for me. They did an amazing job and now my vehicle is running better and looks better than it did when i first purchased it. They also detailed the inside on top of that and i will definitely be back for any future repairs etc.

Sh
Review №17

The quality of the work was amazing... but even better than that is the customer service. I picked up my car today (Christmas Eve) the man helping me went the extra mile and scraped my windows for me and even gave me a chocolate bar. Will recommend to anyone who will listen. Thanks to all!

Li
Review №18

Very pleasant people nice repair good. Took a while to get parts, but efficient after parts obtained.

Ke
Review №19

They took great care of my fiances car. He got rear ended and the whole trunk of his SUV was smashed in and they had it looking brand new in under a week and helped us out on site getting a rental through enterprise. Thanks so much!

Re
Review №20

Great place to get collision work done! Chris was especially helpful working with my insurance to match prices for aftermarket with original parts. Service was done a day earlier than expected. Enterprise in the facility was also especially helpful. Reed collision center took care of all my needs and then some. After they were done fixing repairs they washed and cleaned my car. To top it all off they gave me a chocolate bar to thank me for the business. Wonderful experience! Will definitely be recommending them. Great service!!!

Be
Review №21

After my first collision in over a decade, the gang here took great care of my car, getting it back to me in pristine shape. I will definitely be using them again for any repairs i might need!

Do
Review №22

They are great at what they do. Bill was great at explaining the problem and finding a solution i could afford. Thank you.

Ca
Review №23

Top of the line. Chris King is your best .Steve who does hail damage dont lose him

Ja
Review №24

Very nice people and company. No problems here.

Ju
Review №25

Great collision repair with greater customer service. I have had my truck in twice and my wifes car once. All work was professional and some of the best communication I have experienced. They consistantly call me with updates on where my vehicle is during the process of repair. They even went the extra mile and gave me a ride back to my apartment when I dropped my truck off.

Ma
Review №26

Excellent service and body work. Staff couldnt have been more courteous and my truck not only looked perfect, it was finished in half the time that was estimated. I will return if Im in need of body work again and recommend them highly.

Bi
Review №27

Quality people who do quality work. Reed delivers their values to every customer no matter how big or small the job is. Very fair prices for such great work.

Re
Review №28

Nicest people ever. So easy to get in and out quickly. Excellent place

Jo
Review №29

I recently had my very first, at fault, collision (about 3K worth). My insurance company uses Randy Reed Collision Repair. At first I was a skeptic since it was connected with a dealership. Boy was I mistaken. My car was ready in approximately 3 days and looked great.Since I am a perfectionist, I had one minor concern. Chris King addressed it immediately and wholeheartedly.This is the place to go - with our without and insurance claim!

Ga
Review №30

Ive used these guys 3 or 4 times now without a single complaint. Perfect bodywork and perfect paint every time.

fl
Review №31

Did a great job on my repairs. Friendly and professional staff.

Da
Review №32

Have worked with RR Collision multiple times and they demonstrate a professional, courteous and skillful way of doing business. The end result has been spot-on and they dont take short cuts.

Te
Review №33

I have several reasons to appreciate this dealership...the collision ctr has always gone above and beyond my expectations with regards to issues pertaining to my vehicles...Mother nature has been brutal @ times with hail damage and of course the deer stories....The last one was when my 2009 GMC Sierra met a buck on 169 Hwy south of St Joe. My truck was in bad shape close to 17K in damages but Chris King and his staff fixed that truck like it had just come off the assembly line...I work for the GM automaker and I have very high quality standards, the Randy Reed Collision Ctr exceeded those standards. I sold that truck 2 yrs ago to one of their great Service Advisors and when hes ready to sell it I will buy it back because I know the truck was put back together just as good as it was when I bought it as a new vehicle.....I give the entire dealership my highest regards from the parts dept, service dept, sales and of course the entire staff....I truly feel blessed as a part of their family when I walk in.....

Ti
Review №34

Seemed to be honest people, and they did a high quality job on my car. Fantastic customer service!!

As
Review №35

Very efficient, courteous .. amazing

Ba
Review №36

When I went to Reed Buick GMC Collision because thats where Hyundai send you when your car needs worked on four times in one year I went there the first time I went there were great nice if something was wrong theyd fix it that kind of thing well after a couple times if I wasnt satisfied with something they get mad at me and say we sent it to the best people blah blah blah this and that and that wasnt true because I took pictures of my car before it went in and when they told me they were going to get it professionally detailed off of North Oak it looked exactly the same way and have the same spots in it as it did when I dropped it off and because I questioned him about that he got mad at me because I was smarter than he was and he acted like he was against women knowing what theyre talkin about and I dont like

Jo
Review №37

The estimate was explained well and was dead on. Bill took the initiative to point out additional damage that was caused by the accident and made sure it was covered by my insurance. It was timely, and they kept me updated with pictures throughout the process.

Le
Review №38

Couldnt have had a better experience!! Chris is awesome!! I fell sick needed operation and they worked with me through the entire situation!!! Fabulous business!!!

Wi
Review №39

This place was recommended by Geico insurance and they claim to warrantee their work but I picked up my vehicle and my paint started chipping a week later and then they had the nerve to tell me it was my fault my paint was chipping when they did the work

sh
Review №40

Great service, professional people and the best technicians around.

ma
Review №41

Doesnt do a good job at all got vehicle back with missing parts

Sc
Review №42

Speedy and great quality work.

Aa
Review №43

People was very nice and helpful

Sh
Review №44

Great place

Ca
Review №45

Great service

Information
92 Photos
45 Comments
4.8 Rating
  • Address:9550 NW Prairie View Rd, Kansas City, MO 64153, United States
  • Site:http://reedcollision.com/
  • Phone:+1 816-437-6700
Categories
  • Auto body shop
  • Auto repair shop
  • Auto dent removal service
  • Auto glass shop
  • Car detailing service
  • Window tinting service
Working hours
  • Monday:7AM–6PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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