Felt very safe when I went for my exam yesterday. Staff is always courteous and efficient. Dr. Machida is great! He goes over all aspects of my exam patiently answering all my questions. Very appreciative of Windward Vision!
Windward Vision Center was very Professional and very helpful. From the Doctors and the Associates were very knowledgeable and helpful. Thank you for all of your helpfulness. Oh hang on I still got more visits. Haha.
I was able to schedule an appointment for a Sunday!!! How often do you have that option?!?The whole staff was very friendly, explained each exam thoroughly, the doctor was very nice, he explained and showed me each option available for me on contact lenses. With My astigmatism and crossed eyes (lol just kidding) has not been easy to wear contact lenses.. I can see now !! Very pleased, I definitely recommend them and will definitely be back!Thank you for all your hard work and working weekends!!
The professionalism & the True Spirit of Aloha that is shared by the staff and doctors is😀UTSTANDING❗️
Dr. Machida is so great, we love getting our eyes checked. Even if we live in town its worth driving to see him!! He makes us laugh! thank you also to the great staff 😀 👍
Ive only had a less than great visit here once. My son had an appointment at 3pm, we showed up at 2:50pm but ended up waiting 30mins to be seen. Then when I expressed the fact that Id be buying new frames online the doctor we saw seemed to imply that that wasnt a good idea a d that I might be to blame for my sons problem. I get it, they make lots of money selling frames but unfortunately I cant afford a replacement in store without insurance coverage (my son only gets 1 pair a year) so I found her implications irritating. But most of the time the service is great here and maybe we were all having an off day
Doctors and staff are very professional and personable. I appreciate the ease of scheduling, the text reminder system, online paperwork, covid protocol check in, and cleanliness of the office. While trying on new frames, everything I touched was placed to the side and cleaned before setting out for other clients. Mahalo Windward Vision Center!
First time customer at Windward Vision Center. They were all friendly and explained every step of my exam and frame benefits.
Staff was very friendly and also helpful in settle you in and helpful in make sure you fill out information. Facility clean and sanitize, also bright in lighting.
My experience today at Windwaed Vision Center Windward Mall was excellent. Everyone was very nice, polite and very helpful. The dr was nice and explained everything in detail. I will recommend you guys to anyone looking for a vision center. Thank you guys very much. Valerie Gilbert
Dr. Machida and his staff are the Best ever! Im pushing 60 yrs old so I hope he continues his practice until I pass on. He explains everything clearly and thoroughly and really cares about our individual needs. They are all so nice and thorough with clean modern equipment.
Everyone was so nice and understanding of what kind of glasses I wanted!
We had never been to this location, but I like Windward Vision. They were able to get us an appointment quickly.We were greeted at the entrance, where they checked us in using their safe Covid policies and sat in a secluded area, distanced from others. The staff was friendly and helpful. They worked well with my two young boys while I sat in another room. The appointment was quick and to the point, but thorough. We were all treated kindly and with respect. I would definitely recommend them to everyone. Thank you to Dr. Shelley Tasaka and the entire WVC staff!
I like to say Thank you very much for taki g Care of me while I was getting my eye exam done.. Especially when I had to pick out my eye glass frame. Went through alot of trying on different frams....Mahalo! Windward eye Vision Center. You all are the bestMahalo ! Beverly Labaya
This was my first appointment with Dr. Machida and he was efficient and helpful. He was friendly and easy to talk to. The office staff is also pleasant. Recommend highly!
Thank you for your professionalism. The entire staff is extremely polite and helpful. Always a wonderful experience. Mahalo
Fantastic service, wonderful and knowledgeable staff.
Thanks for accommodating me with my wheelchair.
Dr. Machida and staff here are very patient and sincere. Dr. Machida is the best at tending to your issues. He is very thorough and very conscientious. He is one doctor that will never brush your concerns off to the side. I am very thankful for his help.The Windward Vision Center is kept immaculate and sanitized during this pandemic. This place is very professional.
Had a really sore and leaking eye on a Saturday and nobody could fit me in. Leah at Kaneohe office fit me in after calling around for over an hour I couldnt be more thankful. Great service and wonderful people. So much Aloha
Professional and excellent service. Made me feelso safe because how everyone put so much effort to sanitize all areas of concern. Everyone put so much effort to make you feel comfortable. Thank you all
Excellent service, would definitely recommend this center to anyone looking for vision coverage.
Dr. Machida and staff are extremely professional, helpful, and friendly. I never have unanswered questions. Every part of the comprehensive eye examination is explained. Windward Vision Center is the best!
Windward Vision cares about their patients!! The staff Malaya, Maya, and Garess are all friendly and the Dr Chang- Moses is so easy to talk with. I love going there.
I had an emergency situation and the office was very accommodating. The doctor was friendly and quickly resolved my problem. They even provide extra solution and drops for my eyes.
Professional, courteous, friendly people abound on-premises. Dr. Matsuda and staff are always a pleasure to encounter.
Great customer service. Everyone’s super nice and they make you feel welcomed. The whole experience and atmosphere was amazing super fast!
Doctor Stuart machida is very knowledgeable in his field. He’s the kind of doctor that takes the time to get to know you personally and he explain every detail so you understand what you’re dealing with. He has the latest products that he allows you to try and he explains the pros and cons of each product. I appreciate the time he takes with me as a patient.
Ive been going here for years and they continue to be the best. During Covid, they have really taken precautions and I felt safe. Nice selection of frames and great customer service.
Great customer service. Very clean and sanitized with safety precautions in place during the pandemic Have been going there for years and never disappointed with the knowledge of their staff and doctors professionalism.
The people was quick and efficient got me the right glasses and help I needed.
The staff is so great! They’re timely, knowledgeable, caring, and genuinely just great people, I wouldn’t go anywhere else!The selection of glasses is fantastic, they have everything from more subdued styles to chic colors and cuts. There’s also a fun selection of sunglasses and kid’s styles!The store is well organized, well lit, and again, the staff is always super helpful if you’re having trouble finding a frame. They also have a huge selection of contact lenses, so finding a more comfortable pair has always been an easy process. Ordering lenses from them is super quick and easy as well!The optometrists at WVC are professional, easy to talk to, and put aspects your vision/eye health into simple terms (I always have too many questions, so I’ve always found that helpful!) The exam rooms are extremely clean and they take extra precautions to sanitize everything, right down to the seats.TL;DR: They’re the best, don’t go anywhere else!
The service was excellent, from the greeting at the door to examination room. Personnel and Doctor are very personable and friendly, makes you look forward to the next visit... Good Lord willing, see you all next year!!!Mahalo,Darren Nihipali
The doctors are good, but the front desk ladies are the worst! They are terrible with communication, and make booking appointments or getting eye prescriptions a headache.
The staff is super friendly and knowledgeable. I came at the recommendation of my mom who went into the store shopping for glasses at an earlier point in time. While she didn’t purchase anything, she said she was serviced extremely well which was a delightful experience. Go here over LensCrafters which is also in the mall! I have insurance coverage with VSP, which whom Windward Vision is a preferred member. Apparently they’re very popular and had a 2-week waitlist for an eye exam but was lucky enough to get called to come in earlier due to cancellations. Happy it all worked out!
There was a mess up on my scheduled appointment. But, Kaneohe Center TOTALLY squeezed me in today to assist my needs. Fast, friendly, and totally accommodating. Prices are totally competitive. Explained everything i needed to know about my eyes....Blessed beyond measure.
Everyone on staff was amazing ! Very friendly, personable. Like family ! Thank you for making me feel comfortable and for being so kind !! Great job!!
Despite this COVID damper, they were very courteous, patient and very attentive. The doctor’s visit with his assistant went very well and on time which is always appreciated. I didn’t catch the staff’s name who ordered my lenses but she was also very accommodating. Overall, a timely and very good appointment!
I enjoy my annual visits to Windward Vision Center. Dr. Tasks and the staff there are thorough, professional and so helpful
Always on time, Always professional, Always courteous and polite.
The people are nice but my daughter just got semi reply to a request over a year old. Apparently when making my daughters prescription glasses they could no complete because they could not get the frame. A year later when my daughter checked on the delay they finally told her the problem about the frame. So she cancelled the order because she found another company that could do the job. They said they needed to get clearance on the refund and now another year later they claimed to have written the refund to her dad who is not on her plan as she is an adult.. And when asked claims he cant remember. Sad service.
Everyone is always so friendly and accommodating. Very satisfied with doctors there too plus the hours of operation are great. All around great place for eye care.
Staff is so kind and helpful! They kept the office very clean. My visits are always great and very professional.
Great experience very helpful staff
Great service and eye examination. Wide spectrum of frames. Weve been going there for years and Lei has been especially helpfulThanks to everyone
Excellent service from start to finish. Great selection of glasses!🤓
Conveniently located in Windward Mall, the friendly staff of Windward Vision Center greeted me at the front of the store (Covid screening done via phone prior to arrival) and did the preliminary eye exam in a timely manner. I met with Dr. Keith Kawamura and he did a thorough exam making sure my questions were answered and went over options regarding vision changes. He made me feel very comfortable. Contact lenses were ordered and are always delivered to my mailbox quickly. I would highly recommend Dr. Keith Kawamura and the friendly staff of Windward Vision Center.
Staff are always friendly and professional. Dr Kawamura is always a pleasant and gentle optician who does a great job of examination with a realistic diagnosis. I absolutely love the convenience of a 7-day office and a lovely drive to Kaneohe is always a bonus!
Doctor Keith Kawamura was amazing and cared about all of my concerns. Will definitely be my go-to optometrist. Thank you Windward Vision Center!
Dr. Machida completed my exam very professionally as well as efficiently. All of my concerns were taken care of.
This place feels comfortable, from the techs, reps, and dr. They feel like a family there, which I like. So if you like this type of place, this is the place to be.
From making appointment online to selecting frames at the office, everything was very efficient and safe. Everyone in the office is very friendly and helpful.
Very thoughtful and thorough exam by eye doctor and courteous service by office assistants! Dr was patient and answered all questions! I was getting contact lenses for the first time in 25 years and needed to update my options and understanding of careful use of them and my doctor took her time to respect my concerns.
We have been going to them for years. Atmosphere is great lots of helpful staff to help with your needs. Enjoy the best customer service thats why I continue to keep comming back.
Ive been a patient here for several years. The staff here are great. Yesterday I had my annual eye exam with Dr. Kawamura, he was very patient and took the time to explain to me all of my options.
Great customer service. All had a really great personality and friendly. For a first time there. Felt very comfortable. Great Eye Doctor.
Maia provided me with excellent customer service on the phone with my appointment. Im looking forward to wearing my new eyeglasses with crystal clear corrected vision thanks to Dr. Tasaka and the Windward Vision staff.
I always have an awesome experience here. Staff is always so friendly 😊
They are courteous, friendly and extremely professional. They take the temperature of every patient and ask pertinent questions. Everyone wore masks and social distanced. They sanitize after every patient. Theyre just great.
Such a pleasant experience! I was in and out in a very reasonable time and there was great safety protocol in place and I felt very reassured that patient and worker health were top priority! Can’t wait for my glasses!
All the staff there is always so friendly and professional. Mahalo!!!
Windward Vision Center staff was very helpful and informative.I appreciate the time the doctor spent with me explaining the condition of my blurred vision. When he completed my examination, he took the time to explain what steps I should take to correct the problem he saw.
Very professional, patient, helpful staff.
We moved away to the mainland 15 years ago and recently came back home. It’s like we’d never left. Dr. Machida and team are still the best!
Always friendly staff and great service. Been coming here for years. Even with the times like it is, the staff still maintain their professionalism & great spirits.Everyone is just wonderful. Thank you guys for what you do.
Windward Vision staff are very patient, kind, and caring. They go out of their way to help you resolve your issues. Dr. Machida is like no other eye specialist that I have encountered. You will like his friendly and expertise care. He makes you feel comfortable and at ease. He doesnt just give up on you when something is wrong with your eye or vision. He went out of his way to research after hours and mail me information about my situation. You will not be disappointed making an appointment with him. Best doctor ever!
Dr Matsuda & the entire Windward Vision Center staff are friendly, professional & keep my eyes 20/20! Their covid protocol is thorough & I am glad I kept my annual appointment.
Dr. Machida is the best optometrist doctor I’ve had and been going to him for years. He’s very easy to talk to and really patient with me. He listens to my concerns and gives me great advice when ask what I should do. When I moved to the Big Island, I would fly back and forth to Oahu to see him. Now that I’m living in Vancouver, WA, I still fly in to see him for my eye appointments. His staff is so friendly and helpful...an awesome group of people.
Thank you Dr. Tasaka and staff for your help with my mom appointment Rosealani Spencer.I am extremely pleased with the staff, each and everyone of you are amazing, and we the public are blessed to have Dr.Tasaka and the Vision eye center.I have been to many eye doctors but not like the service we received today.I will be sharing your establishment with all of my family. I am also going to see if my plan covers and I am then making a switch for myself.Thank you and God bless all of you. Mary Kalama
Always enjoy my visits to windward vision center. Although the virus is making things difficult for everyone,the staff made it a pleasant and efficient as possible. Kudos
Pretty good explaining stuff for eye exam but I was waiting along time to be seen. They need to be a little more organized in dealing with eye exams n other people purchasing glasses. I was there for 3 hrs just to do an eye exam that only took 15 min. All I’m saying is be more on it for customer service n not let them wait to long.
Friendly staffEfficient service
My wife and I have been customer’s at Windward Vision Center for the past 4 years. Doctor Michida is a really friendly, kind and one that knows his profession well. That said, the people (specialist)that serve us have been nothing but friendly, kind and helpful in the past 4 years. Thank you for making our time pleasant and we will be back.
Windward Vision Center has a great and friendly staff. You will always be greeted with a smile and professional services. Their selection of glasses and soft contact lens is hard to beat. They have more than any other optician that I can remember. So if you need your eyes checked, need a pair of new glasses or need to replenish your stock of soft lens, travel to the Windward side and head on over here. They are located at the Windward Mall, second floor right outside of Sears.
The staff here are so kind, caring, and professional!
The best! Very attentive, clean and professional. Staff are always on point and will to help with whatever problem you have. Love coming here and so do my kids.
It’s alway pleasant going to Windward Vision everyone is always so nice! And I really like how my my doctor is always good about explaining thing to me! Thank you Melea and Kristin
Windward Visiion Center provided exceptional care and service. Dr Chang-Moses and her staff were professional and friendly. They got me in for a same day appointment and followed up on me to make sure my eye was healed so I’d have no problems flying home to the mainland. I highly recommend their office.
Not only did they expedite squeezing me in ASAP they also took their time analyzing and sharing with me about my issue. Very professional..very concerned about my future eye sight...very accommodating especially during tight schedules on both sides. Highly recommended!!!
Our family have been coming here for probably 20 years. The staff have always been very friendly and get to know you by name. Our glasses have always come in a very reasonable time. I wouldn’t go anywhere else. Our kids grew up coming here! Great eye care.
A very pleasant experience at Windward Vision Center. Everyone is always so accommodating, pleasant and professional. Thank you WVC for such great customer service!!! Mahalo!
Dr. Machida gave me the most detailed explanation of the physiology behind what was going on with my eyes that I have ever had. Very interesting, and the cost is reasonable too! Taking that kind of time with a patient is rare these days. I highly recommend Windward Vision Center to all eye owners out there!
I have been seeing Dr. Machida for the past few years. Excellent in every aspect. He and the staff treat everyone with genuine warmth, i feel like family. Service is professional & outstanding as well. Highly recommend!
High tech, expert service, and very homey. Best eye check up Ive ever had.
Great experience from start to end. Everyone was very polite and patient with you. Dr. Explained everything to me in detail and was very informative.
Gave great details on my problem with my vision. Also what I need to solve it. Mahalo
My visit was perfect! From Micah to Dr C. everyone was so competent and professional. Everything on time and very personable👍👍 Thumbs up for a delightful experience. Deb Starbuck
Dr Machida is the best! He is very knowledgeable and thoughtful, while funny and personable at the same time. He explains why your vision may be changing, demonstrates what exercises you can do in case you have a lazy eye. If you have the retinal scan, Dr Machida explains what it shows in great detail. I appreciate their state-of-the-art equipment too! He always has the latest selection of contact lenses in the state and a nice selection of designer eye glasses. Their staff is so friendly and helpful. It is a family like atmosphere and an overall very enjoyable and entertaining experience every time!
Warm, friendly staff who are always pleasant and friendly. They obviously enjoy their work. The patient care, exceptionalRecommend this skilled team to all!
Great experience! My family appreciates the excellent, caring service.
Love Dr. Machida and all the staff here! They provide very friendly, excellent service. My orders come in quickly, too! My family and I appreciate the care we receive!
The staff are friendly and courteous. Dr. Machida took the time to answer all of my questions. If your looking for great patient care for your eyes. I recommend Windward Vision Center.
Dr Stuart Machida goes above and beyond as far as customer concern and care. He guided me through my cataract surgery and was always there if I had any questions and concerns.My husband and I have been his patients ever since he started his practice and are so pleased with his professional services and consultations.I highly recommend him to family and friends.A very happy and pleased patient,Irene Matsumoto
This was our first time coming to this location. My college daughter needed her eyes checked to see if her perscription changed. Making the appointment over the phone was easy, super friendly staff. When we arrived we were greeted with a smile, it just took a second to check in. Within 5 minutes we were called back. The tech and dr were so very nice and very thorough. My daughter had her eyes checked, we ordered contacts, checked out and were out in under an hour. Easy. Will definitely return and let friends know this is the place to go. Thank you for great service.
Awesome group of people..so glad to have an exceptionally great day ..Thank you..This is another year and another visit. Awesome visit, with exceptional people. Thank you windward vision center..see you next year!
The staff are very friendly and some that recognize you call you by name. They did the regular testing and ask if I would like to do try a new machine for a little bit more. I did opt to do a scan with that machine and found out that I qualified for cataract surgery which I had been trying for years to have done. What he found from that machine made the surgery possible. Everything went well. Thank you.
Exceptional service from Dr. Chang-Moses! She and her staff are professional, amazing healers!! Fantastic operation for my emergency treatment!! Must visit if you are looking for the best in Kaneohe!!!
Great experience! Very professional while also meeting all my needs and answering all my questions in a timely manner. The seIection of frames was phenomenal. I highly recommend Windward Vision Center for any optometry needs.
Dr. Stuart Machida is such a great doctor. He’s so helpful, patient and nice. He’s a really good person and he truly cares about you. My wife and I feel very fortunate to be able to have him as our eye doctor. Mahalo Stuart!!
Front staff is always welcoming and helpful. Office is clean, efficient, and well-stocked for all eye care needs. Dr. Machida is great!! I enjoy being a patient under Dr. Machidas care...and leave each visit confident that all my questions/concerns/issues are accounted for.