They were very helpful. Took very good care of me. Very knowledgeable and quick to assist with my questions.

Great service. Associate, Bill, was very helpful switching to progressive lenses. Very patient.

Knowledgeable staff and great service! I walked in and received service quickly, my questions were answered and purchased a pair of glasses, can’t wait to pick them up.

Most highly recommend, the staff is amazingly helpful and most interested with your individual needs. I was served with the utmost concern and respect for the situation I had come in for and was completely satisfied with the outcome. Very pleased with the selection of inventory to choose from and how quickly they had my glasses ready. Overall, outstanding experience with staff and glasses!!

Bill and Phil were both extremely helpful and knowledgeable!

Very helpful, kind and fast! Bill and Phil are the best! Will come back again and again!

Excellent customer service, staff very knowledgeable they gave me great recommendations. Highly recommended this place for all your eye care needs. Its a 1 stop shop they did my kids eye exams there as well the Dr office staff was amazing.

No appointment was necessary and I did not wait at all. I was greeted with a smile and warm welcome. The service was excellent and I was very impressed.

Everyone was very nice and professional. I had appointments the day after I called. The doctor is so sweet. After trying contacts 4 times and with 4 doctors she finally got them right for me on the first visit and I think she was just as excited for me as I was. Definitely recommend them.

I always have a positive experience at Lens Crafters Kaneohe, Windward Mall. KImokeo is always helpful and courteous every year when I go there to get my eyes tested and new frames. Yay me!

Great service! Very friendly and helpful staff. I was expecting a long wait for the new lenses put into my frames but they were done immediately! I definitely recommend LensCrafters in Kaneohe Windward Mall.

Everyone in this location was professional, friendly, patient and knowledgeable; I would definitely recommend to anyone!! Thank you to all for watching COVID protocol and for a great visit.

I was amazed at how fast I could schedule an eye exam, being as everywhere I called were booked out to several weeks. I made an appointment on line with LensCrafters for the very next day😊 Service was Welcoming and I felt really comfortable. Loved my experience and will make sure to always make my eyes a priority. Dr. Kathy Iida sets u at ease, I would highly recommend her😊

Family oriented employees, no pressure sales. On top on all customers needs.. Eye doctor very informative, explaining in complete detail examination.

I really enjoyed my visit with Lens Crafters! They were awesome from the get go! The staff were friendly and very helpful and knowledgeable. They also have a great variety of frames and lens options!

I like lens crafters at Windward mall. They always make me feel comfortable with their pleasant service and high efficiency.This is my second time going in.

I went here for the first time this afternoon to get an eye exam and new glasses and the staff was so friendly and helpful!! They had my lens in stock so I got to leave with my new prescription glasses the same day! Very happy with them :)

Very helpful and kind.

Fabulous customer service!! Couldn’t ask for more!! Taylor was awesome and absolutely deserves a raise!!

Great service!

Great responsive group of associates. Bill Schulte was professional, knowledgeable and patient. Answered all my questions thoroughly and left me feeling confident in my purchase.

I had such an excellent experience at Lenscrafters in the Windward Mall in Kaneohe. Everyone was so nice and helpful. Thank you so much.

Im a repeat customer of LensCrafters but I have found them to be too expensive, even with insurance so never again. I recently had to replace a pair new of glasses that were stolen and I went across the mall.

Best shop. Always come here

Associate/Optician Bill took the time to research and identify the kind of lenses my son had from our local Sears Optical store that recently closed. He provided excellent service and a great overall experience for us today.

Bill Schulte is an awesome lens crafters employee at Windward mall who offered me different deals on eye glasses with no pressure in buying. Outstanding employee knows his job very well takes care of his customers

Great store great people.

While we were on vacation in Oahu my son lost his glasses in the ocean. This LensCrafters location was near our resort. I called ahead to see if they could access my sons information. They could but did not have the lens he needed. Phil offered to call the other LensCrafters locations in Ohau to see if anyone had what we needed. When he called me back he said they had lens in the right strength and that were the type of lens my son had previously. We were leaving for The Big Island the next day and LensCrafters does not have a location there. We also had a luau planned for that night. Phil was waiting on us when we arrived at the store an hour later. They cut the lens to fit the frames my son picked out as soon as he picked them out. We were in and out of the mall in less then an hour. They really saved our vacation. My son couldnt see without his glasses and we had a lot planned. Thank you LensCrafters at the Windward Mall!

The optometrist was good...I guess. I purchased glasses and when I put them on a couple weeks later, I told the tech that my vision was worse. He said I needed to get used to them. Before I was even out of the mall, I had a migraine and had tripped over something. I only wear glasses when I read, so my eyesight is pretty great! I was scared to wear them while driving. I tried wearing them for a few days at work and just ended up having to take them off because I couldnt see and was getting another migraine. I called LensCrafters and was told that the glasses are made to my prescription and it was my problem. Dont go there unless you have a couple hundred dollars to waste on some glasses that will look nice sitting in your drawer.

When I ever need help, they are there to help me!

Hi, I went there last early evening. The younger fella stopped what he was doing and gave me an honest assessment of my broken glasses (I had 3 pair). He then proceeded to repair my favorite one without which my daily life would be seriously hampered. Within 10-15 minutes I was in & out. Thats service and I was able to make it to church on time. More importantly, I can read again without a problem. Mahalo...Customer service remains the #1 reason people will come to you. Aloha, Pat Dilliner

I was on vacation when I needed an emergency pair of glasses for my daughter. The staff of this LensCrafters went to great lengths to get us what we needed; I was very impressed.