Picked up my 2022 spring order Backcountry X. The entire process from start to finish was quick and easy. The staff is very friendly and knowledgeable. This is the second sled my husband and I have purchased through Leaders. Pricing is always the best. Would definitely recommend!

Anthony is the man. He got my bike ordered with no hassle. Kept me updated on when it was going to arrive and when it was ready to be picked up. Minus a few snags was able to get the deal done and bike loaded onto my trailer. Everyone inside the dealership seemed to be very nice and super friendly. I will definitely be a return customer

Great customer service and very friendly staff. Our sales representative was Anthony and he went over all of our options for a 4 seat side x side. We decided on a 2021 black and tan can-am. Heather in financing was amazing and helped us with our paperwork. She was very patient with us and making sure we got our paperwork completed when the banks were about to close so we could pick it up the next day. Picking it up was a breeze and Mason helped us accomplish it. Wonderful puchasing experience and cant wait to get it out on the trails!

Jim and I purchased our 5th sled from Leaders RPM today. Wonderful company to do business with!

Great people work here. In a world where excellent customer service is hard to find, it is refreshing to get it from everyone on staff. They came 60 miles to pickup a bike, and the service person arrived with a smile and friendly demeanor. Staff communicate well and are also very accommodating. Worth the travel it takes to get there. So glad we found this place!

WORST CUSTOMER SERVICE EVER, NOT A RESPECTABLE PLACE TO MAKE BIG PURCHAES FROM IF YOU WANT TO BE TREATED WITH ANY INTEGRITY.Probably one of the worst customer service experiences I have ever endured. It took well past our original pickup date to be able to even come get the boat. Considering we purchase a brand new boat I would have imagined the customer service would have been great, unfortunately that was not the case. Communication lacked from the beginning, and it was almost as though they were doing us a favor by selling us the boat. Since purchasing weve had issues with the paint peeling the first day we brought it home. Ive tried multiple times to contact the dealership itself and our sales rep Rodger about warranty information and the steps we needed to take to get it fixed. One time I was able to get in contact to with a gentleman in customer sales who instructed me to send pictures and email Rodger. So I spent the time doing that just to have my email sent back because his was full. Ive tried multiple times since and it does not go through. Half the time leaders RPM does not even answer their main phone. I have honestly spent so much unnecessary time trying to get in contact with them. So if you want some disgraceful customer service and your time not valued leaders RPM is a great place to buy the boat. But if your time is important and you want a quality experience making a big purchase such as this I highly recommend going elsewhere.

Leaders is a great dealership, such a friendly and very knowledgeable staff. Any and all questions asked. No hesitation of doing business there, they really are a great bunch of people working there!

My 1995 115 Mercury died. I came across Leaders RPM. From the first call to Leaders to yesterday picking up the boat I have been completely thrilled with the professionalism, communication, and workmanship. Jason sold me the new 2021 115 outboard Mercury. His knowledge about it, and his questions for me, made me know immediately I was in the right place. Everything he told me regarding cost, installation, and the delivery was exactly what he said at the beginning of the sale. After speaking with Jason I decided to have other things done. Sandi in service was also excellent in handling my requests of repairs to my Sea Ray. Wet sanding, bilge repair, steering cables, trim gage, and fiberglass repair were spectacular. I’m having Dan install new carpet and upholstery over winter. Tyler was great in the delivery info. I’ve owned a company for 44 years, I’m completely impressed with Leaders RPM on their desire to please the customer. My advice.... don’t go anywhere else!! Robin Cook

Great sales process and easy to set up pick-up. Highly recommend!

My sales person Tony B is awesome. He is great in staying in touch and helping out whenever he can. Everyone at Leaders R.P.M. was great. Thanks a lot everyone for a wonderful experience.

I drove 100 miles to buy my Can-am Spyder from Leaders. It was worth the drive. Everyone I worked with was very helpful and answered any questions or concerns I had.

Great service! The Leaders staff are efficient at what they do. They make sure to give you all the info on the machine and no fluff. Help you load and you are out quickly! Thanks again to Ron, Heather and Tony!

Very well managed, employees where very nice and very professional. My purchase was very easy and fast, I came from NC so they had me back on the road, highly recommend them to anyone.

The entire experience of buying my new Polaris ATV was enjoyable. No pressure sales when I ordered it. The paperwork was well explained and easy. And a knowledgeable service person explained everything about it when I picked it up.

Great experience from deposit to pick up! I wouldnt go anywhere else for my off road needs. Thank you Leaders RPM for the wonderful experience!

Tony B. provided excellent customer service and was very prompt when asked to provide updates and anything we required. We appreciate the hard work and are enjoying our side by side.

Bought a 2021 Can Am Maverick X3 Max, and it was a great experience. All members of the staff were professional and knowledgeable. Pickup went great, they walked me around my new machine and covered some of the features and basic operation. Financing was super smooth and professional and then they even helped me secure the machine on my trailer for the trip home. Thankful to have picked this dealership even when other dealers were closer.

Great experience purchasing a new 2021 Yamaha waverunner. Will recommend everyone here. Ask for Tony B.

Everyone was very friendly and helpful. Was able to take my can am home same day.

Top notch service! Mason knows his stuff and made the process quick and easy!! Highly recommend!

Purchased this Outlander for my wife for our anniversary. I found their ad on FB Marketplace and Mason, our salesman, was on it immediately. Pre-sales communication was stellar. Tony did our delivery walk-through and he answered all her questions thoroughly. Paperwork went smooth and the parts department went next level helping my wife find some new riding goggles. If Leaders has something or can get you something you want, don’t second guess a purchase from them. A+ experience. Thank you!

Leaders RPM goes above and beyond for the customer! Ive purchased several units from Leaders and Pat Sempert was excellent to work with.

Leaders had the best price I could find. I drove from Milwaukee area over to Leaders to pick up a machine. Everything was ready when I got there. My appointment went smooth. Took care of the vehicle walk through, paid for the machine and back on the road inside of 20 minutes. Perfect!

Got a rzr turbo s velocity from Leaders this spring and love it. Tony B put no pressure on me and made the whole process super easy and enjoyable. Plus anytime I have questions he’s quick to help even months later after the sale. If you want to have a lot more fun this summer definitely go see him!

Leaders was more than willing to make a deal with us on a new rzr XP pro. We had a great experience.

Very professional, patient, courteous with me. I’m a first time boat owner, and they helped me beyond my expectations on Sales and Service.

Tony in sales was great every step of the way. He was always quick to respond to me. Keith with the delivery went the extra mile to make sure I understood everything about the vehicle and didnt leave until all my questions were answered.

Salesman Ron was excellent to work with and mason in finance was excellent in closing out the deal, highly recommend using leaders rpm

Our experience w/ Leaders was absolutely amazing. From the moment we walked in the door, we were greeted with smiles & friendly faces. Heather and Anthony Maze were awesome!! Customer service was impeccable & they went above and beyond to help us get the Spyder that my husband has been wanting for a very long time. Two thumbs up to the entire team. We highly recommend them for any of your powersport needs. A++ Thank you Leaders RPM! You Rock!!

Leaders marine came through for me when I needed them the most. I was about to go on a week long fishing trip and my motor quit running. They fit me in at the last minute and got me back running and on the water. I am so grateful to the Leaders team.

I bought two crestliner down rigger brackets and had them shipped. I received my package on Monday and what I received was not what I ordered. The part numbers werent even close. I understand everyone makes mistakes and thats fine. I called and talked to someone they reordered what I was supposed to get the first time and sent it out on Tuesday. The problem that I have is the first shipment the one they got wrong was a 2 day priority mail. This one is going to take over a week to get. In my opinion I should have gotten the same shipment or better. Now I am stuck waiting. Not real happy

6/5 stars. This was the 5th machine that was ordered between all of my family and we will go through Leaders everytime. Definitely recommend

Patrick was an outstanding salesman. Not pushy and very well knowledged. We first stopped here for prices and then checked out other locations as well. We ended up back here. The prices were great and the customer service was bar none. Thanks pat and thanks leaders RPM.

Picked up the new X3 today. It was a smooth process.

Excellent buying experience. Very informative, competitive pricing. Sales did everything they said they would. No complaints whatsoever thus far.

Great company with very competitive prices!Part of my order was lost by UPS and Leaders investigated the situation and replaced the missing part of my order. Great customer service and I highly recommend them!I have already ordered more gear from them and will continue to use them in the future!

Parts department and sales were very nice and pleasant to deal with.Watch out for the service department. Took RZR for a diagnosis that I was insured they had a very high-tech machine that could pick up any problem. Tried calling twice and no return call.had a feeling that they were just letting the hours rack up.after no return call I decided to just drive up there to check on it.the Guy said its done $103 for the part and over a thousand for labor.has a bad exhaust leak guy tried telling me it sounded like that when it come here no it didnt I drove it and loaded it and my son delivered it it never sounded like that and now check engine light is coming on saying o2 sensor code is coming up Im afraid to take it back to see if they will make the exhaust right like he told me to told me take it for the weekend and ride it and then bring it back on Tuesday this was 4th of July well I couldnt take it up north because it sounds like s*** and now still stuck with light on and afraid they will not make it right and to think I was going to order a new one from them good thing I didnt

Very friendly and helpful. We done a e-signature We was done with in 30 minutes. They was very thorough going over all the stuff on our new Spyder. Couldn’t be happier and they also beat everybody prices. We drove 3 hours to get there. Well worth it

Great Can-Am dealership. Excellent service department.

Mike Campbell is one of the best salesman I’ve ever dealt with in any industry. He is quick to respond with information and assistance. He won’t tell you what you want to hear, he will tell you what you need to hear to make the best decision for you. Our family has bought multiple “toys” from Mike/Leaders and we look forward to doing more business in the future! The best part is Leaders always has the best pricing around. There’s no need to search they got it!

Wonderful family environment, and wonderful staff.They have our business for life

Just purchased a Can Am Defender Limited at Leaders RPM in Kalamazoo. The staff at Leaders are all very helpful and friendly. Pricing in the best in Southwest Michigan. From Pat Sempert in sales to Tyler Sweet the delivery coordinator the process was seamless. Thanks guys for a great experience.

Great service and prices were perfect!

Roger was an awesome salesman. He went above and beyond to help me with my trade-in on my 2018 Slingshot on my new 2021 Polaris slingshot. Awesome staff that showed me around my new slingshot

Parts department was extremely helpful. Ill be back in the future.

Excellent service and clear communication. I needed a part for my Polaris RZR, I live in the Netherlands where the parts supply is difficult for RZRers. The well-known major parts suppliers in the US were unwilling or unable to deliver outside the US I think because of Covid. This was no problem for Leaders RPM and delivered well within the estimated delivery time for which my heartfelt thanks.

Part I ordered came super fast and fit perfect! you guys rock!

My experience with the staff as a transporter was pretty amazing. They went above and beyond in assisting loading and were very knowledgeable in loading and transport themselves. If you need to have anything loaded these guys are amazing.

Use caution when purchasing from this dealer. Had a deposit on machines that were supposed to be in two months ago. Getting a straight answer outta anyone in the place is a joke. My salesman called me 5 or 6 times to get the deal done. Now when I call rather then answer. He sends me an email. Couldve spent my 20,000$ any place else had I known this would be how this dealership was going to handle it. My second powersports purchase from them and its a big never again for me.

They couldnt help me with my mid 90s jet ski but were very nice. If I had a larger watercraft, Id definitely take it here for service.

The whole staff was fantastic. Could not have been more professional. Right down to the option suggestion from the service tech.

Placed an order on Ebay 6/27 for a Priority Mail 2 Day delivery. Paid them immediately, got tracking but USPS clearly shows label created and the package never was accepted by USPS. Post office says shipper printed a label but may have never attached to a package. 2 weeks later tracking info shows the same info, they have yet to refund my $50.. Lucky for me I paid with Paypal but this is terrible customer service to hold my money when the package clearly never left your facility.

Friendly and knowledgeable staff! Great customer service! Buying process quick and easy! Anthony Maze was great to work with!

I’m an Illinois resident who will always travel to Leaders for recreational vehicles. I purchased a 2014 Can Am Spyder last year and loved it so much that I purchased a 2021 Can Am Spyder F3-T on yesterday. The team at Leaders was so pleasant and professional through each step of the process...making delivery such a smooth process. If you’re looking for a place to purchase...Look no further, LEADERS IS THEE BEST!

I have purchased numerous machines & accessories from Leaders for well over a decade. From Mike to Tyler to Lance to Aaron To Rick ...whatever needs or concerns that have arose were always handled in a professional manner . The teams willingness to go beyond expectations for even trivial matters leaves the customer with a feeling of having a personal relationship with Leaders RPM. I have always been pleased with the sale, the delivery and the after the sale Service @ Leaders.2 Thumbs up !!And a few of the whips over the years.Sincerely,Michael J. Kaliszak

Lots of nice gear most of the time (not with covid) competitive prices and friendly services

Awesome service and customer service. The entire team I worked with was top notch.

LeadersRPMshop discontinued their rewards points program with no notice. I have a $176 balance which still shows on their site, but they now refuse to honor. I received no emails with any mention of the program being discontinued. Customer service said Im out of luck, after spending nearly $10,000 with them since 2020. Thats not how I treat my customers.

Terrible company, would not honor the return of a clearly defective part that was only a few months old. Shop elsewhere.

This place was awesome the workers were exceptionally helpful they went over and Beyond to make sure that I was satisfied I give them five stars I would definitely recommend them to anyone in I would go back excellent customer service Im a big person on customer service and they had that all the way around so it is very much recommended from me

Easy purchase (paperwork started over the phone) finished quickly when I arrived and great walk thru with service. The parts guy helped with questions about Roof and windshield compatibility. They helped me get loaded and was on the road home (over 200 miles). I should have spent more time there but wanted to beat the rush hour close to home. Total time at the dealership ...maybe an hour. Thanks for everything.

They were great in helping me find what I needed. I had an issue with a part and they exchanged it right out no issues

Purchased a ranger 570. The staff was really helpful made the process go as smooth as possible!

Roger and Tony were very knowledgeable and friendly. Roger was not there to just make a sale or push anything on me. He went above and beyond answering my 10+ emails and all my questions very quickly. He made Purchasing online/over the phone extremely easy. I will definitely make any future purchases at Leaders. They definitely set themselves above all other dealers.

Ordered coolant june 11 2020 and it has been delayed since july 2020 i have tried contacting walmart through who i ordered and this company was a 3rd party. I have been trying to revieve my product for MONTHS! I was finally able to get the company to answer today (ive tried calling once a month for a while now) only to be told if i had done something sooner they might have done something... i spoke to a manager and he stated that i could be lying about recieving my product. So not only does this company steal your money but they also accuse you of being a liar. Why would i bother with all of this if i recieved my product like i was supposed to a year ago? I do not recomend this company they are rude and like to take money and not provide a product.

Staff was extremely helpful. Made it a very easy transaction from getting everything set up over the phone all the way through walking me through the machine at pickup. Thanks!

Appreciated the salesman I worked with, Patrick, who answered my questions and reviewed options prior to purchase. The others I encountered were also helpful and custo.er oriented. Thank you, I love my new Spyder.

Really happy with my 2021 Can Am Defender. The staff at Leaders is awesome! They took the time to explain everything about my new side by side. I will definitely go back for my next “toy” purchase.

Great customer service and really nice people. Tony sold me my machine and he was very helpful. All around a great experience!

Clean nice . Great sales people. Very helpful.

Great staff, didnt have what I needed on the spot but gave me a pile of options and suggestions on how to get it handled. My go to now for any boat parts I need!

We live 2 1/2 hours away and drove here to get some jet skis simply because of the amazing customer service! Their prices were the best around as well. Couldn’t beat them. I would drive out here again and again passing a dozen power sports/marine places just to deal with everyone here all super friendly and helpful. Couldn’t ask for a better experience!

Huge dealership with a large selection of Spyder and Ryker bikes.

Outstanding overall experience..Pat and Heather were great to deal with. I am loving my 2021 Can Am Outlander 850 Max XT. No one on the Planet even came close to the customer service I received at Leaders RPM. From communication, to the closing of the deal. Friendly staff and very clean showroom. Highly Recommend them to anyone. They definitely gained a customer for life. JOB WELL DONE to everyone at Leaders RPM

Parts department has nearly zero knowledge of their vehicles & rude on the phoneAdditionally, there were 5 employees to 3 customers. 1 customer was being helped while the other 4 employees ignored us, for the most part. However the 1 employee (Tresh/younger guy) who helped 2 of us customers was very nice & helpful. The other employees could learn something from this young man.

They had one of the few 2019 snowmobiles at an excellent price, instead of keeping the original MSRP like some dealerships are doing for non-current models. Great sales department. I had to pick up the snowmobile later because it wasnt built. When I picked it up, they didnt have the new riser on that I requested. I had to wait for it to get installed.

UPDATE: Took bike to Nord Ride in Mt Morris and they found and fixed the following things leaders didnt do...Wire harness for brake light not connected.Wire harness for tour pack not connected.Tour pack not locked in correctly.Purchased a 2021 spyder rt limited for my girlfriend. They put in a new battery because it wouldnt start, told us to drive it and let it charge. Got it home and next day same thing. I found a ground wire under passenger seat that was not bolted down.Brake lights remained on at all times. They think its ok to ride without brake lights working. Cruise control dont work.Spoke with salesman and service and they didnt seem to care about it. Told me to bring it in at my 600 Mile oil change.Apparently when the sale is done, so is your dealing with them. Will be taking bike to another dealership to get it fixed so its safe to ride.

Excellent customer service. Especially the finance manager Heather. Smoothest financing experience ever!!

Very positive experience today.Quality from start to finish. A+ customer service.

Absolutely great place to do business with! Tony B and the service team did a great job with my new snowmobile purchase, which was challenging with stock shortages. I drove from Detroit, and it was worth every mile.

Your price, staff, selection and facility are superior to the rest.The reasons why I bought my machine from Leaders RPM!Mike for the OTD price, Anthony for the viewing/sale prep.Tony for the Orientation/Loading and Matt for the Sale Wrap-up.There are dozens of stores between Brighton and Kalamazoo.But, none of them compare to Leaders RPM!

Amazing team to work with 1 of the best around hands down thanks again to your time and dedication to serve our community

I shopped for the best possible price on a new factory lower unit for my Yamaha F150. Despite the fact that the pandemic had everything on a delay especially import orders, they had my lower unit to my front door in three weeks from the day I placed the order! Not to mention best deal on the web!Very friendly and knowledgeable staff that works for their customer! As a charter captain that frequently needs parts, I’ll be dealing with Leaders RPM from joe on.-Capt Demetri Diniakos“ Dorado Loco “

Excellent company to do business with. Very professional and had the best price on my Can Am Maverick X3 DS Turbo R. Worth the two hour drive to pick it up. All the paperwork was done and the unit prepped and ready to go before we got there. Tyler was great at explaining everything on the X3 and Matt and Jason were spot on having everything ready to go.

Top notch dealer! No games with the price best deal right from the start! New Maverick X3 purchase recently and other purchases in the past always a good experience. When Im in the market for off-road toys Leaders is my first and only stop!

Delivered new boats there this afternoon. These guys are pros.Fantastic facility too!

Enjoyed the experience at Leaders from sales, finance, delivery, and service. We had a few items to correct which were handled right away. A person always has more questions later and I anticipate the same attention given to me as from the delivery. Friendly, courteous, all my wife and I had contact with.

I ordered an item from Leaders RPM on the Friday before Christmas. As always, Leaders RPM website was easy to use, and they offered a better price than anywhere else I found online. I ordered the item on the Friday before Christmas, paid for Standard Shipping and my item arrived the next day!Thank You Leaders RPM for the fast shipping and great priced items!

Best place I have ever dealt with. Great pricing on parts/accessories and side by sides.

Bought our 2021 Yamaha SX210 on March 8 and picked up a week later. We have been waiting for weeks on a price for a cover from Cory, the salesman that we bought the boat from. First was 100 off, then 10%, now 15% but still no price. Still waiting on an answer about missing stern light as well. Very disappointed with customer service.

Great customer service and knowledgeable about what we were looking to purchase!

I rented from here. Great people and service

Wonderful place. I was a little skittish about going into such a huge facility for Just a 16ft craft. But I was treated like a loving country home town store. The parts department staff was extremely helpful in getting me everything I needed.Aaron went a extra mile in calling the manufacturer for several different parts for me old boat. He was helpful in the sale and education of my purchase. A+ All the way around from start to finish.

Fast and easy process. Better price than other dealers. I pre-ordered my quad and was given consistent updates. I also talked with a technician about my machine and he was very helpful answering my questions.

I recently had an excellent purchasing experience at Leaders RPM in Kalamazoo. I was excited about buying a Can Am Maverick X3 side by side after seeing them in Arizona in February. Salesman Pat Sempert returned my cold call inquiry within an hour. These vehicles are hard to find and Pat had two on the floor, including one that just arrived. I asked for the newest one and he said ok. We got through all of the paperwork easily that day, and I planned to pick it up Monday the next week. The weather looked poor for Monday so I asked Pat if it could be Friday instead. He said no problem. Then the storage bin accessory I wanted was not in stock, but Pat found one on the display rack and hid it in his office for me.On Friday when I came to pick it up, Ryan Bagley did an excellent job of going through the operational details of the machine with me. He knows how to explain things to customers at any level of technical competence. Polite and professional, thanks Ryan! The Maverick only comes with one key so I got another while I was there, and Pat told me that I would receive 10% off on all accessories/parts for ever... Fantastic!. When Pat found out the spare tire/wheel was out of stock he offered to have it delivered directly to my home in Holland. Then I met Heather Ward for the signing of the final documents. Heather was very pleasant, knowledgeable and efficient! Everything was in order and she made me a set of copies in a nice Leaders folder pouch. All the while one of my grandsons had the run of the spotless showroom, figuring out which machine he would be presenting to his parents that night for potential consideration.... Summing it up, Pat, Ryan and Heather were great examples of why everyone should consider purchasing their recreational toys from Leaders RPM in Kalamazoo. Thanks again for a great experience! Bob

Nice store if you want to spend a couple hundred grand on a pontoon that goes 60 mph. Nothing for us commoners looking for a small fishing boat motor.

Very pleasant experience from the first time I walked through the door and was greeted by a smiling face behind the reception desk. My salesman Patrick, bent over backwards to get me exactly what I wanted at a much better price than any of the other dealers I spoke to. No high pressure, none of the typical sales nonsense, answered every question or got the answer from someone that knew. They made sure I knew about every discount available and gave me a reasonable trade in allowance. Great communication. This is my first Indian after riding Harleys for over 45 years, and I couldnt be happier about the motorcycle or the customer service.

Pat, Tyler, and Heather were a pleasure to deal with. They explained all the functions of my new ATV, and helped me load it on the trailer. I would definitely do business with them again.

Brought my Can-Am 4-wheeler to Leaders (which I bought there) for Oil Change, check out why it was leaking oil and have them fix a bent rim. Was told it would take two weeks.After two weeks I called, no answer left message, no return phone call.Called a second time after 3 weeks, no answer, left message no return phone call.Decided instead of fixing the rim I wanted new rim and tires - called parts department - someone picked up the phone while they were complaining about their boss, but never said hello, hung up and called back, no answer this time after being transferred by switchboard - left message about what I wanted to do - no call back. Tried three consecutive days and ended up leaving messages - again never a call backSince I have not hear back I went up there to find out what is going on. Talked to service and was told “oh this has been done for a week, no-one called you”. Sounds par for the course. So now I have to rush and get something to pick up my quad as I don’t want it left there.Now week four and I just want my quad out of there. Call service five times to schedule a pick up in two hours and never got anyone. So I decided to just go get it.Arrived to pick up quad, walked in service office, young lady on the phone head back and eyes closed and makes no eye contact with me at all, not even to say just a moment - nothing! In walks another guy, sits down and asks how he can help me - finally a human.Needless to say I will never buy a product from this place again, nor will I ever service a product there ever again. They apparently don’t want my business and are horribly run.Sad thing too as the guy I bought my quad with (Patrick) was fantastic and would buy from him over and over but too bad the Parts and Service teams cannot come through to support customers that the sales guys work so hard to please.

Pat and Heather and guys in delivery were easy to work with. No haggle pricing and drove 6 hours round trip to do business with them.