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4 State Trucks
4579 Highway 43 South, Joplin, MO 64804, United States
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4 State Trucks
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So
Review №1

What a great experience here. Lisa is your go to lady. Very knowledgeable and friendly. We were there 4 hours getting everything we needed. I just wished they had extended hours and somewhere next door to get a quick bite to eat so we can keep looking. The website also gave her many issues which caused the delays. Overall great customer service. Thank you.

Re
Review №2

These guys are Awesome!! Michael has always done an incredibly professional job on our truck, absolutely second to none. Big thanks to him, his great trainee, Jimmy, Jesse, and Colton; for helping us trick out our 800hp 2022 Kenworth W900L.And thanks to the Bossman for joining us in the photo!

An
Review №3

A 5 star rating does not do these folks justice. My experience with them was phenomenal from the moment I walked in the door and Spencer helped me select all the parts I wanted to put on my truck. Then the guys in the shop Michael and Jimmy were awesome and did an amazing job. I can’t wait to come back and have them work their magic on my W9 again. I would recommend calling them for anything you need for your rig. I guarantee you will not be disappointed. @atx_trucknrican

Ti
Review №4

I own a 2004 Western Star and there was not a lot of chrome pieces for my truck.

Sa
Review №5

My husband and I brought our brand new 2022 W900 to the shop to get some upgrades. The shop guys Michael and Jimmy were very helpful and extremely professional. We are very pleased with our overall experience. I attached some before and after pics. Thanks yall!

Ju
Review №6

Website didnt day anything about being closed today. Weve had issues with actually getting parts shipped and had issues with getting accurate info before we drive the 2.5 hours each way. Gotta step our game up here guys. I know its different times and youre busier than ever but over communication would help several of us out.

Ma
Review №7

So I had an bad experience with them because I got call twice from the store and they said that my bumper is already here I went from Indiana to Joplin in my truck and when I reached there they said the bumper is not here and the second time they called me and again told me that your bumper is here and when I get there they said your bumper is not here and then I called the manager Derek O Dell he’s a really nice guy if you have any problem contact this guy and there is a girl name Jessie she is not helpful at all. If you have any problem contact the store manager Derrick o’dell he make sure you get help that you deserve.

el
Review №8

Man was I surprised.I switched leases, and needed a big 4 door BRUNNER cab rack, and in a hurry.No body had one in stock-called everywhere, even Brunner themselves.4 State actually had 3 in stock! I sent one of our other contractors by, to stop and pick it up in Joplin.Installed it myself over Labor Day weekend.They can say what they want- 4 State impressed me by having one in stock and ready to go.I would recommend

Ca
Review №9

We have always received excellent service. The People that work there are helpful even over the phone. We have accessories and parts shipped to our home all the time. I highly recommend.

Br
Review №10

If I could give 0 stars I would. Nothing but a horrible experience. My second time ordering from them. Never again.Olivia Hayes is a rude individual and should not be in customer service. Nothing but lies on there end!! I ordered a steering wheel and shift knob but recieved a cheap black plastic train horn set. I called to return it and ask that they send me my steering wheel/shift knob. She was rude and made no effort to right her companys wrong.I wait a little over 2 weeks after shipping the train horns back to find out they never sent me my original order. She never returned my emails and the few times I spoke with her, She kept telling me the package has shipped. I called again today and refused to speak with her only to find out my package never shipped at all.I demanded a refund immediately! Thats still in the works. Hopefully they can manage to do this in a timely manner.Going back to Raneys.

NA
Review №11

I must say, at I was dis-appointed with my first order.It was nearly 10 days to arrive, and showed up with a cracked mirror.But, the ladies in the Return or Warranty Dept got me fixed up in a quick 48 hours and I will be shopping again.It is rare that businesses address problems quickly, but 4 State did for me! Thanks !

Ka
Review №12

Absolutely Love shopping here. Even when it takes a little time the staff is always very friendly and helpful. So far every time we have shopped there they have had everything we wanted.

Ed
Review №13

Normally don’t have any issues with 4 states but lately they’ve just been laying slacking. First it took them 8 weeks to get my watermelon filter lights in and then once they came it was wrong lights, they were suppose to be glass lense and they send plastic lenses. Then my cab and sleeper panels arrive after 7 weeks and they send the wrong cab panels!! I ordered it for a 389 and they send it for 379. Only good thing about the panels is the sleeper ones fit correctly. So many phones to them and only thing I get back is “we’ll contact you when we have information about your order” so unprofessional. Seems like if you don’t have a show truck they don’t care about your orders. Definitely will not be buying anything from them.

Ta
Review №14

They custom made an aluminum diamond plate battery box cover for my Peterbilt 335. This is a 3 battery box, so there was no available after market ones available. Reasonable price, very nice welds and an excellent fit.

Fl
Review №15

The best team all around. Especially, Jimmy & Michael from the Chrome Shop. Really professional guys. I’m really happy with their work. I highly recommend. Thanks a lot. Silviu.

ra
Review №16

Took 3 months to get the headache/ Chain rack excuse after excuse! Never did get the cargo light bar finally was refunded. Was going to buy a full set of fenders and let them install them but was told that they were to busy installing bumpers and seats. I thought this was supposed to be the place to get stuff done but that is only if you have months to spare and dont need anything to hard installed. I guess that is what you get if stray away from Raneys truck parts and Rackley trailers custom fab shop!

C.
Review №17

Chrome shop heaven for ALL YOUR NEEDS... Thanks to Ms. BettyJo on getting me 3 sets of 4x6 United pacific crystal headlights. 👍🏽👍🏽👍🏽👍🏽Fort Worth Texas approved!!! 💯💯💯〽️

Ke
Review №18

I remember when they use to have the show on TV called Chrome Shop Mafia and I loved it. Always told myself if I ever get my own truck Im taking it there. Well I finally got my own truck, not my dream truck, but its a start. So I gave Jimmy a call and told him I have a Cascadia Id like upgrade. Come to find out its an Evolution so there is pretty much no aftermarket parts made for it but they can do some custom lights and visor and a rear light bar. Said lets do it! Michael and Draven in the shop did a fantastic job making my custom visor and installing my lights on my sleeper rocker panels. Plus I love my rear light bar and bumper and headlights. Definitely taking it back for more. Thx guys for the awesome service and great pricing!!

da
Review №19

I just stopped here to replace my headlight turn signals with led versions.I walked up to the counter and everyone was on the computers or phones. So I was waiting to be helped . Nobody even acknowledged I was standing there, but one of their guys that was on the phone was approached by I assume was a guy he knows and proceeded to help him with his inquiry and acted like I wasn’t even there! The crazy thing is my company orders all their chrome accessories from this place and I passed another chrome shop to stop there because the company I work for does a lot of business with them, but I guess my business wasn’t important enough to even be acknowledged after standing at the counter almost 10 minutes.I went across the street to the chrome shop at the petrol and bought what I needed. Any other future chrome accessories I will make sure it’s purchased from somewhere else.I don’t pull the race card but with this experience I don’t know what other explanation makes sense.

Li
Review №20

1st truck show I have ever been too and it was Great loved it

Li
Review №21

4-State Trucks rocks!! We are so pleased with the work they did adding our new bumper and visor to our truck. Friendly staff, helpful, knowledgeable and great customer service. Highly recommend them for your parts & service dealer.Thanks to all the staff!Alan & Liz

Ri
Review №22

Great service Justin was a great help and took pride in his work with me will use him on all my orders

Jo
Review №23

I just started coming here. And already it’s my favorite. I came looking for window deflectors. They were out of the style I was looking for but they had something else so I bought that instead. I had to wait to install them due to the cold. But once I got to California, I installed them only to find out they wouldn’t allow my windows to close. I figured I’d either rip them off or Jerry-rig a fix. I received an email asking me to review the product, so I did. A couple days later I was contacted by 4 State about the product. They wanted to make sure they got all the info they could so no one else would have that problem. And the lady told me to bring it by when I could to see if they could either fix it or replace it. No matter what happens with this particular product, 4 States has earned my business. They have great in store customer service, and a huge selection of trucker toys.

Sc
Review №24

Great prices, great products, great customer service, and easy access with a semi-truck.

Tr
Review №25

I give 4 states a 5 star review because they have proven to me that they care about their customers. I had an issue with my order and received poor customer service. Since then however I was contacted by the owner of the company to resolve the issue and feel like they have gone above and beyond to make it up. I look forward to continue to do business with 4 states.

Ma
Review №26

Purchase a fuel tank from here cause the kw dealership couldn’t get one til 3-6 weeks my old one had a hole in it but never the less 4 state was so sure there’s would fit like factory so I bought it and guess what it didn’t fit they didn’t want the fuel tank back or give me a price deduction cause my mechanic made it fit just sit way close to my farring they told me they would call back to make things right a Month and a half has past I’ve yet got a call so my advice know what you buying before you buy it I’ll never buy a thing from here again

Ar
Review №27

Hey want to thank everyone at 4 State. I had a turbo wing and new tail and lighted mud flap hangers. Any way I was treated like gold and the work was great Jimmy Flood and your team of installers wish I could remember all your names Thanks. Also thanks Jessie for your all your help and last but not least Frank had grey time with you buying additional items. I can say that everyone I had contact with thank you for making me feel welcome and assistance.

Fi
Review №28

This place is amazing. Not because of there products but because of the staff. Evertime I come in the guy to the left as you walk in I believe his name is Colton. He makes me laugh everytime I go in there. He is always super nice. Now all the staff seems to be nice but this guy is the best. He knows his way around the computer and doesnt wast my time. He seems to know the store in and out. Great great experience. Will always come back because of guys like him.

Je
Review №29

So I ordered 6500$ and a 1250$ parts list.. this was on thrusdsy the 12th.....4states didnt ship it till the 16th for some reason. This order was going to MN where my truck is and has been now for 5 days waiting for this order that was suppose to be delivered on the 18th. Its now end of day 19th, and nothing has been delivered... after calling 4states to find out what the deal is I get a manager giving me excuse after excuse. I scheduled all this accordingly too miss as little work as I could.

Ka
Review №30

Absolutely love this chrome shop! If you want to find anything these guys will have it! Not only that but at a reasonable price! Worth the drive down from Wisconsin

wi
Review №31

Loved the store and the atmosphere in there. Will definitely be stopping in there again!!!

El
Review №32

Bought a fridge recently from them. It suffered damage during transit.So they sent me a brand new one free of charge with a ton more wrapping. Very quick and easy. I tend not to get big things online because if they break, Im screwed. But their solution and handling was really easy.

Cu
Review №33

New brunners box and deck plating installed. Guys did outstanding work.

Da
Review №34

Excellent service. Great staff.

Ka
Review №35

I realize we walked in the doors two minutes before they closed. But when my husband told the guy that we was needing a Pet 379 Sleeper Interior with the Peterbilt Logo on it, he snapped back we aint going to have nothing with the Peterbilt Logo on it. But the was more than happy to quote us for a brand-new aftermarket set. Even after my husband explained that it was not going to be used for a semi it was going to be used for something else that my husband is going to be building and the price did not matter we need the interior with the Logo on it, its beyond important. The guy was still very uncaring about even giving us ideas of where maybe we could find the interior at, we dont care if its out of a salvage semi as long as its in usable condition and has the Peterbilt Logo on it. I understand it was closing time but seriously could you not have a little sympathy for someone, this place was on National television for how long come on its not going to hurt you to have compassion for someone even if you are faking it, geez..

Jo
Review №36

Order from hell.....after over a half dozen emails and phone calls I still have no idea where my tool box is. Calls not returned and emails not answered. We specifically called before ordering to make sure what we needed was in stock and would ship ups ground. Our deadline has come and gone....first time doing business with 4 State Trucks and it was a HUGE mistake! 10 days later, no tracking, no answers, no discounts offered for the inconvenience:(

To
Review №37

I visited the store last week. It was busy for sure, quite a few of us at the sales counter - but the guys were hustling to get everyone helped. As a business owner myself, I know how difficult it can be these days. I did have to wait maybe 8-10 minutes for a salesman, but they had what I needed, the price was good and the service was even better!

Er
Review №38

Big shoutout to Jimmy, Austin and Michael! Thank you for the pride you have taken in our trucks!Best in class, quality, customer service and craftsmanship!!!I couldn’t be happier with the work that I have had done and look forward to sending all of our trucks to the 4 State Trucks team!Ozarks Petroleum Transport

Ji
Review №39

Big huge shout out to Debbie Malcom for addressing my problem and taking care of it.Awesome to see a company do what they say they will. Thank you

Je
Review №40

I had called today they were supose to call me and didnt very bad service

He
Review №41

It was packed when I was there so it took a little bit to get checked out but all the staff was really nice

Da
Review №42

If I could give 0 stars I would! I ordered a battery box cover for my truck as my old one had been stolen and I needed it ASAP. They first kept telling me how they were having problems finding it (meanwhile sending me emails that I needed to pay, which I had already done). Then, that night they told me it had been found and was going out that night. 3 days later, I call to ask where my item was that I had ordered as 1-day priority shipping. I was told that they were waiting for the part to come in so it could be sent to me!!! This incompetency cost my business money as I had to call somewhere else and get it sent to me. If you are in a rush or a crunch, dont count on this company to come through for you. My first experience with them and definitely my last.

H2
Review №43

My place to go to whenever I add on to my truck. The people here treat you like family and they have everything I need to improve my truck image. The prices are way cheaper than other places I have checked out. Lauralee Trucking

Ma
Review №44

If you wish to save your time, and your nerves -- avoid to have any deal with these guys!Delivery time is not as advertised, and no one will advise you even is the order shipped or not yet!BEWARE OF THESE GUYS!!Bought a/c compressor, from these guys, with Priority International Mail, they advertised 3-5 days shipping!Charged me $110 for the Priority shipping, order has been placed on June 27th - still did not get it into my hands!After the end of delivery time, they advertised, emailed to ask what is wrong, and where is my compressor?Ashley Cash, called me about 15 minutes later, told me that they had a lot of Holydays, on the week started by June 28th, and also tried to explain me that 7 business days, are actually FIVE business days, and she see nothing wrong, she said!I had to by the part somewhere else, and now fighting to get money back.This is actually just very smart SCAM scheme, no one is going to take Lawyer, for a 3-4 hundred bucks, and the jus grab your money, and laugh when you are trying to get any satisfaction, for your bucks.So far, have sent three emails to Ashley Cash in last two days - even no response!!

Mi
Review №45

Contacted 4 State Trucks to get a mattress for a Semi and they had none in stock. They mentioned they will be there in a week and should be first to get it. Called back again only to find out that we were skipped and would have to wait again. One of the Reps recommended getting a different style mattress for same purpose. We agreed on having it shipped on a particular date so that someone can pick it up. God knows what happened. the item was shipped next day shipping to be received by no one. For the delay and skip and messing with the agreed shipment date, we give you a One Star. Disappointing!!!

Bl
Review №46

They have everything you need very satisfied!

Ch
Review №47

Tried to see if they could fix my back pannel because I have no brake lights since they do nothing but custom work. Come to find out there is something not right with my truck couldnt find the problem but low and behold they started working maybe just needed the relay ports a little cleaning. Anyways thank you to everyone over at 4 states

Da
Review №48

Was able to meet the owner he put me in touch with cotton the salesman I got two side boxes a headache racksome miscellaneous other stuff and they are running a 20% discount on side boxes and headache rack by sturdy light right now I saved about $500 what a great experience thank you Bob look forward to seeing you again

Ro
Review №49

Very nice and helpful employees. Greater me at the door and helped with my purchase!

be
Review №50

I got the feeling they didnt want my business.I was their for 2.5 hrs to buy 2 lights and a air to air.I was charged freight for the parts I took with me.The guy that helped me didnt know what he was doing and his manager Pena wasnt much help.Im 4 days later Im still waiting for a follow-up from them. Not Impressed. Call me.

Je
Review №51

Was very much looking forward to going to this place stopped today to look at some seats and was gonna get them but they was out of stock on the color I wanted that was understanding . It was a very nice store and neat. But the customer service was a joke to say the least I had a couple more questions and was gonna make another purchase but the one guy that even bothered to speak seemed like he could carless I stood at the counter another 45 min no one said a word so I just put back what I was gonna purchase .I been trucking 35 years all ways heard great things bout this place o well guess Ill have to try to get my seats some wear eles guess my little money didnt matter you live and learn q

Da
Review №52

I ordered a stainless steel tool box for my trailer. I needed it right away. After ordering it I finally checked on the order and found out it wasnt even in stock and was going to be a while so I told them to cancel the order. I received an email telling me they would cancel it. I bought one from another company when to my surprise my card was charged for another one and the one I was told was canceled arrived. Now I have 2 stainless steel boxes. Will never trust them again !!

De
Review №53

What a nice place and super friendly atmosphere 👌

Cu
Review №54

Used to love ordering truck parts from here, past few purchases have been a nightmare from waiting months to receive my order to receiving wrong parts. Everyone I know that’s been ordering parts have have terrible experience also. Shipping prices are outrageous for a simple fender bracket kit over $200 in shipping?!? Do not buy from them!!

La
Review №55

I ordered a set of seats from Four States and had a very bad experience. There was a lack of communication and after it was all said and done I was Not happy in the slightest. Upon hearing about the situation, Four States reached out to me the next day to apologize for the situation and to make it right. I would Like to thank Dan and Shelly for going above and beyond to make sure that my order was taken care of. They turned a bad experience into one of the most positive Ive ever had with a company and customer service. They showed that customer satisfaction is their main priority and again, I would Like to thank them.

Wi
Review №56

Excellent selection of big truck accessories and parts to replace or rebuild from the ground up. My parts were custom made by the fabrication shop which was cool. Shop charges apply but the rates are reasonable.

Ma
Review №57

Wait week for part after that we calling to get some information like tracking number they say they dont now when will be available but when we order guarantee 5 days delivery

Br
Review №58

Chrome paradise. Truck parts as far as the eye can see.

Al
Review №59

I have always had great experiences with 4 State Trucks in the past however on 12-31-20 I ordered an Air Line Box from 4 State Trucks and was informed it would ship that day or at the latest on Monday 1-4-21. I haven’t received a email confirmation that my order had shipped so on 1-7-21 I contacted the sales rep Amber to ask if my item had been shipped. Amber responded saying the item had to be assembled at the warehouse and she had no idea when it would be shipped. I understand freight is delayed due to covid however how is it that she told me upon ordering that the item would ship that day or at latest on 1-4-21 and. Now after a week Amber is unsure when my item would ship. I didn’t work all week as I was expecting my package to arrive no later than 1-8-21 as I was told by Amber. If Amber would have been honest with me from the beginning, 1. I may have ordered from elsewhere or 2. I would at a minimum worked this week and wouldn’t have missed out on a week of wages waiting for an item that hasn’t even been shipped.Hopefully, I don’t have any more problems on future orders or I will take my business elsewhereShortly after this review the owner of 4 State contacted me personally and sent my item out next day air at no cost and refunded my shipping fees. He brought the issue to the employee and as a business owner With an operation of his size Im very impressed he took time out of his day to resolve this matter.Thanks 4 State Trucks, I will continue to be a faithful customer! I have since changed the rating to a 5 star as I am satisfied with the results and that the owner took time to address the matter!

Ju
Review №60

I recently made a large multi item purchase from Justin Avery. Along came some unexpected personal challenges so I regretfully had to call him back and cancel my order. He immediately went back to work on it with a fine toothcomb, returned all my calls, kept me informed and made all changes to upmost satisfaction. Ive never met this man before, but his interpersonal skills, knowledge of the system and diligence were textbook customer service 2.0. Thank you 4 State Trucks. Justin, thank you, Sir.

Ca
Review №61

Great selection of parts at reasonable prices.Highly knowledgeable staff that are friendly and courteous.4 states keeps our fleet looking sharp!Highly recommended.

Wi
Review №62

If you need chrome or exhaust this is the place to go! I stop here for just about everything as their prices are pretty competitive.

Ra
Review №63

4 State Trucks has a wide selection of aftermarket parts at competitive prices. The customer service after the sale is horrible at best. Getting receipts/invoices for past orders is like pulling teeth. Returning or replacing defective parts is even harder than getting past receipts. There are too many parts suppliers across the country for any company to have poor customer service. After my experience with 4 StateTrucks I will definitely take my business and money somewhere else.Update: Shelly, the customer service manager, reached out to me after reading this review and helped solve my issues. Shelly is an excellent customer service manager and identified the breakdown in customer service within a five minute conversation. Because of Shelly I will continue ordering my parts from 4 StateTrucks. Thanks again Shelly.

fr
Review №64

Can’t spell the word customer service without spelling the name Charles guy was so exceptional wish I could drink a a 6pack with that man he took great care of business 👌🏾

Jo
Review №65

Good people but very slow.

Br
Review №66

Justin Avery has been helping me find the right grill insert and parts I need for my FreightlinerVery fast very efficient and knowledgeable man highly recommend dealing with Justin!

Br
Review №67

I ordered a Belmor Aeroshield Smoked Bug Shield fitted for an International ProStar on December 5th, 2020. As of today April 23rd, 2021 I am still waiting on the bug shield.I have contacted customer services 6+ times now. I have sent an e-mail out every week inquiring about my order. They blamed it on the vendor and stopped responding to my e-mails/phone calls. I paid $221.66 and have not been refunded. I have been left in the dark and have not heard a word since early March.I would never buy another item from this “company” ever again no matter how bad I needed a specific part. This has been the worst experience with any purchase I have ever had which is saying a lot. The blatant brush off and disrespect is where I draw the line. If I could give them zero or negative stars, I would endlessly. NEVER USE THIS COMPANY!!

Jo
Review №68

Very helpful and nice people

Ka
Review №69

Thank you Michael Forst for the visor and lights. Looks awesome! Great job, fast and efficient service. And a thank you to Jimmy Flood as well!

Ca
Review №70

Awesome place! Nicest chrome shop there is period!The staff members are very knowledgeable and super friendly!Everyone I talked to made it they’re priority to know what I want,What truck it’s going on and how they can best serve me.It was an absolute awesome experience.This was my first purchase at this chrome shop but it definitely won’t be my last! I was just lucky enough to finally shop here!I can’t wait to install my new Hodgebuilt 34” quarter fenders andLug/axle cover combo on my Kenworth. Thank you 4states for all your help!New customer for life.

Ke
Review №71

I just wanna say thanks to Mike and the crew at 4 states, I moved over a year ago from upstate new york to Arkansas and was in search of a new chrome home and I found it, Mike installed a new 20 inch texas roll bumper and hogebuilt quarter fenders for my 97 W9 the staff and everyone were beyond nice and helpful, Im a loyal to a fault type of person my guy back in new york I was dedicated to for 20 yrs and I feel that is the way my loyalty will be with 4 states, the fact that you can install what you sell speaks volumes for me, once again huge thanks to Mike he is awesome

Bu
Review №72

Almost a month wait package still hasnt arrived. Initially received email saying 1 part was not in stock. Requested rest of order be shipped and i would wait for remaining order. They didnt ship it but instead prepared it for shipping and let it sit until remaining parts were in(i dont know if theyre in yet bc i still dont have my order). Ill try raneys or back to ebay.

Ma
Review №73

Well I ordered exhaust parts. Part of my order came within 3 weeks the other part came 10 weeks later after I had already told them to cancel them to me selling the truck. They said no problem when I called them back to get a refund they told me I would have to pay for shipping and would be a 15% restocking fee after paying close to 375.00 for the parts that is bull. They are receiving the 2 stars due to the rude and irresponsible customer service. DO NOT RECOMMEND THIS SERVICE!!!!!!

Ga
Review №74

Had the transmission i needed when nobody else did. Brian got it shipped out to me the same day I called. I had it at my shop in Mississippi a day and a half later. Got me out of a real pinch. Price was great. Service is second to none.

Ho
Review №75

The best prices and customer service there is. Called in today and spoke to Brandon he was quickly able to identify the correct parts to fit my truck & get me taking care of. Highly recommend.

Ma
Review №76

Need to speed up service after the sale

Sa
Review №77

Best place for truckers feels like Allice in Wonderland think of chrome and chrome mafia is smiling back...

Ja
Review №78

Very good people I delt with Jessie she got me right in to put a bumer on my truck. The shop guys that worked on my truck Im very thankful they did a really good job thanks 4 states trucks.

De
Review №79

Had amazing time here and the staff is very knowledgeable. The guys in the shop busted their tails getting my headache rack and t bar installed big shout out to Michael, Colton and Jesse you guys are awesome

Te
Review №80

Justin A. is a great salesperson over there and any time I have a question about the parts he has been there for me.

Iv
Review №81

I give 5 stars for all stuff they have but 2 for the costumer service

An
Review №82

This place is the best. Travis is the man. Fix my problems very fast and easy. I will keep shopping here.

Ga
Review №83

Best place to shop

Jo
Review №84

Absolutely wonderful people very helpful

Ja
Review №85

Save yourself the time and go to Walmart.com Almost every time iv tried ordering parts here they cant get it or didnt return calls. 2 times iv gotten The parts ordered from Walmart.com a non trucking related company today went to get some tire tools. Went inside walked around waiting for a sales person to free up time goes by everyones still busy so I thought ill just call there online sales and have them do it real quick order all the stuff and say I want to just pick it up now Im there. They then say they cant help and that id have to do it through the sales counter. So instead of wasting any more of my time I them I ordered it through Walmart not only did I save over a hundred dollars it took me less then 5 minutes to get it done. I hate Walmart but when there the only that can get the stuff I need ill use them.

Al
Review №86

A lot of goodies for your semi.Dont ask for discounts.

Br
Review №87

Great products and great customer service

Br
Review №88

What a joke. You’re buying a novelty shopping here. Staff are rude and don’t have time to help you unless you are spending thousands of dollars here. I’ll go across the street where I can actually be helped.

Jo
Review №89

Unbelievable. My wife ordered me the black angry duck hood ornament and was told it would be delivered to my house. Dec 28th. Here it is Jan 6th and its still not here. My wife called many times now they say 3 weeks. Very unprofessional and seriously poor communication. People could have at least communicated with her letting her know of the delays. Courtney goes a long way. I will definitely never stop/ let alone buy anything from here

Br
Review №90

I cant say enough about the service with 4 StateTrucks. I ordered a truck fridge for my van and it came very quickly, the order process was handled in a timely manner and even was thorough with a form to confirm some additional details. And when it was received and I had some questions about installation challenges, they followed up with the manufacturer to make sure everything was rectified and got me all the answers I needed. Thomas and Lauren were on it, and Lauren in particular really showed a great deal of concern for my experience with them. Will absolutely be shopping with them again because of the experience I had on the first order. Many companies could learn from 4 State Trucks.

OC
Review №91

Kyle was very helpful !Good prices !

qu
Review №92

Cody in fab shop was very patient with my wife and her ideals. Cody’s work came out awesome. Micheal in install shop worked miracles on my truck . Like to give a shout out to everyone else in install shop you are awesome. Jimmy install manager was very patient and helpful . Pena at parts counter very helpful and worked miracles to find parts . Everyone at 4 states are awesome. We are coming back in a month have lots more for them to do.

pa
Review №93

Poor communication only half of my order was shipped never had a problem before called to see whats going. On and they said the person in charge of my order was no longer employed At fourstates and the gentleman I was speaking too even said that she over charged me thats great to hear and he put me on hold and other guy answered and I told him about my order and he said someone had the order open and there is nothing he could do called later on during the day and they answered told them my order number and they put me on hold and then shortly they hung up the phone I didnt know it was a crime to get some customer service when you spend your money and they. Mess up your order and your just calling to correct the problem i hope now that four states is expanding and has 3 buildings it doesnt loose sight of customer service and treating people fairly because there are other places people can shop such as Raneys 75 chrome etc..After speaking with shelly she contacted me found a solution to the problem and she appreciated .the input. I gave her so 4 states can do a better job at serving there customers thank you for making it right

A&
Review №94

I ordered a battery box cover. I paid and my order wasn’t processed. They emailed me and asked what did I order ? Payment was deducted from account. I understand delays from covid. But it’s been two months.No item and Poor communication. I finally got a refund with no explanation.

Ch
Review №95

Excellent first time there

Ja
Review №96

AVOID, terrible customer service! Parts never in stock, salesman Caleb will never return calls. Much better options available.

Su
Review №97

Michael, thank for the good work putting on the custom brackets for the finders looks awesome!!

Mi
Review №98

Four state truck parts is awful...4 months of waiting for part and then get an email saying that the parts are discontinued.... unbelievable

ri
Review №99

They have everything for a truck.

Br
Review №100

Very professional, and a pleasure doing business with 4states.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4579 Highway 43 South, Joplin, MO 64804, United States
  • Site:https://4statetrucks.com/
  • Phone:+1 888-875-7787
Categories
  • Truck accessories store
  • Auto parts store
  • Truck parts supplier
  • Truck repair shop
  • Truck stop
  • Truck topper supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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