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Ch
Review №1

Awesome! Five Stars is not enough as on a scale of 1-5 these guys deserve a 10! Our first contact was Brennan when we stopped by to browse one afternoon and he was friendly & knowledgeable without pressuring us...a welcome relief after the other places we had been that day. The selections were beautiful and we found a gorgeous piece of granite, with which my wife & I both fell in love and put down a deposit. Due to a variety of issues it was several months before we were ready for our countertops but they never pestered us, but rather waited for us to contact them when we were ready.Brennan continued to be thorough and communicative throughout the templating process and installation, and when a crack developed (which we had been warned might happen because of the veins that ran through our slab) they respond perfectly. They took the broken pieces back to their shop and repaired it (actually reinforcing it stronger than it was originally) and return it.We were fortunate enough to get to meet the owner during one of our visits one day and she could not have been more polite or professional...instilling in us calm & confidence in her and her entire team. I have already sung the praises of Signature Stonecraft to many people...and will continue to do so. Thank You to the whole Team for our beautiful countertops.

St
Review №2

Staff was very helpful and patient while deciding quartz vs granite and with color selection, matching to existing kitchen. Our original granite countertop was black/grey spotted granite. We now have the gray/white seen in the picture, which transformed the kitchen! Signature was extremely prompt (same day) with enlarging 3 electrical outlet cutouts that was needed when the electrician couldnt properly re-install the receptacles.Minor job clean-up issues were promptly addressed to our satisfaction. Beautiful, brighter kitchen at a competitive price, good service. Highly recommended.

Or
Review №3

Lowes and Home Depot both use this company, we have 26sq ft of counter space, they tried to charge us 36. they also wanted to charge 3 $250 additional charges for extra steps, they were counting our 90 in counter as 115 so they could charge us over size fees of $250 and they refused to honor the free sink offer from lowes as well and wanted to charge us an additional $250 for the sink. An install that should have costed less than $2500 was going to run us nearly $4000. ridiculous. not to mention that we had to pay $100 for the measurement while others are getting them free. The Lowes guy said the measurement fee is due to people canceling the install. I could only imagine that to be true considering the additional charges that appeared on estimate due to the extra steps and oversize etc.. $70 per sq foot (includes installation, yeah right) PLUS whatever we think we can charge you extra, is what the pricing should show, of course people are cancelling the installs after they see the extra fees.

Ca
Review №4

If you want excellence in precision work, then Signature Stonecraft and Cabinetry is the best choice. Their installation exceeded my greatest expectations, and the installers were such great craftsmen!! If there was a 10 star review, I would give them a 10!!!! Highly recommended!!

Ka
Review №5

Great customer service and quality work. Courtney was awesome and went above and beyond to help us.

Ch
Review №6

Connor and Javier did a fantastic job installing my moms granite. They were courteous and professional. They left the jobsite better than they found it. I would definitely recommend.

sh
Review №7

Just installed our granite. It looks great and finished well. Young men were polite and cleaned up everything after work.

ba
Review №8

This company has been to my house twice. The first, to install countertops in both of my bathrooms, and the second was to install my kitchen countertops. Both times, they did an excellent job. They were clean, accurate, and friendly. I really appreciated the phone call to let me know that they were on their way both times. Would definitely use them again.

Ly
Review №9

Dropped by on a whim looking for a scrap piece to use for an outdoor tabletop. Met the very nice owner who was also very generous with his time and his granite. Some absolutely gorgeous showpiece slabs on site to choose from, as well as the more traditional choices. If you’re looking to redo a kitchen or bath, I would definitely go browse if you’re in the market.

Wh
Review №10

So many good things to say! We greatly appreciated the FREE estimate, the color we picked is amazing, very good pricing, fast turnaround time (just a couple of weeks) and the installers went above and beyond! Definitely recommend!!!

Le
Review №11

They do great work & are great business people.

Ap
Review №12

I just wanted to give a shout out to Dayton and Brian for such wonderful work! They had to make numerous trips which is over a 2 Hour Drive To make my 120-year-old farmhouse kitchen A truly beautiful kitchen! Not only were they professional but extremely nice and easy to talk to! Thank you again Dayton and Brian and Signature Stone Craft and Cabinetry!Sincerely, Benny and April Enix

Ly
Review №13

We cant say enough nice things about this company. The customer service was amazing and the people sent to work in our home were so nice, professional, and fast! Cant believe what great luck we had to see them working in our neighborhood and take a chance on using them. They will always be our go-to company for stone, granite and flooring. A special thank you to Courtney who made this all so easy for us! Id give you 10 stars if I could!

Je
Review №14

Remodeled a kitchen and went looking for granite. Signature Stonecraft has the best selection and prices BY FAR! And the people were very helpful every step along the way. Can’t wait to use them again for the bathrooms!

Co
Review №15

Great selection and prices! Impressive turnaround time, everything went as scheduled. Very easy company to work with, the entire process was smooth and stress-free. Top-notch customer service from beginning to end. All of the staff were so friendly, helpful and knowledgeable, Brynnan in sales was awesome, Dave the template guy and the installers Bryan and Conner, all made for a great experience.

M
Review №16

We had our countertops installed yesterday and Dayton and Brian were the installers. They were friendly and thorough and highly recommend. Thank you for the beautiful job I am in love!Mallory and Josh

Ma
Review №17

I just had my countertops installed and they look so great!! My installers were Corey and Aaron and they were on time and called ahead of arrival. They were very professional and friendly and took the time to answer all my questions. I am very pleased with my overall experience.

Th
Review №18

Our experience was perfect from the beginning to the end...I cant say enough good things about the staff starting with Courtney who met us at the entry door to Corey who smiled as he left our home.We had granite installed in both our residence and a rental property on the same day. Brynnan was able to schedule both installs on the same day which was very convenient for my husband....Both installs were handled equally; both installs were clean, neat, efficient, etc. The installer resealed the granite one more time when the installs were complete . This made me very comfortable as this is a large purchase for us and, of course, you want to protect it.

yv
Review №19

Purchased granite counter tops Feb 2020. Installers at the time did a great job.People at the actual store were very nice

Da
Review №20

Prety good 👌

Le
Review №21

I had Signature Stonecraft and Cabinetry do my kitchen last month, and this month my 2 bathroom tops. Im very pleased with their work and plan on having them do other stuff for me in the future. They get a 5 star rating, and their prices are reasonable also. Keep up the good work. 👍👍

Do
Review №22

Great work and terrific workers. Very respectful Counter looks fantastic. Would highly recommend to anyone looking for services they provide.

Bo
Review №23

A Great Big Thanks to everyone at Signature Stonecraft and Cabinetry. Everything from the measurements, to the installation, to the pricing was Amazing. Thanks to EVERYONE involved in our kitchen remodel. Fantastic experience from start to finish.

Da
Review №24

The installers really knew what they were doing and were very professional. They did a great job, cleaned up their work and gave me some great tips for maintaining the counter tops. The staff was great to work with. Great job.

Be
Review №25

We had a great experience with signature stone. Ashley was very helpful very nice . The guys that came to put on our stone was also wonderful. Did a great job!!!! Very well pleased !

Ji
Review №26

All facets of the experience with Signature Stonecraft & Cabinetry were beyond expectation. A wonderful staff in the office and showroom, on site for measurements and during installation were superb. I recommend this company.

Te
Review №27

Enjoyed the entire process from picking out the countertop to final install. All the employees from the sales staff to the install crew have been very attentive and polite. We would use Signature Stonecraft again and would not hesitate to recommend them to our family or friends.

Jo
Review №28

Im only a truck driver who delivered there, but everyone was courteous and helpful. My truck is so large that they had to clear some space for me to turn around and they did so with no trouble. If theyre that helpful to a trucker, imagine how helpful they are to their customers.

bi
Review №29

Counter tops from signature stonecraft turned out fantastic. Installers were very professional and great to work with. Extra effort was made with cleanup leaving no mess behind.

To
Review №30

The installers for my quartz countertops were Gabe, Aaron, and Cory. They were very professional and did an amazing job ! They cleaned up as they went and left the kitchen just like they found it! It was a great experience all around!The ladies that answer the phone in the office,who set up appointments and address questions were also very helpful! She even sent out a sample for me to look at when they came and did the measurements . She knew exactly what would look great with the colors I told her over the phone !!I had to call a couple weeks after for an issue with the pantry door hitting the countertop( not their fault ), spoke with Brandon who immediately had a solution and sent out his guys, Brian and Brian the very next Friday ! They came and fixed the issue and once again cleaned up the mess! I can not say enough good things about this experience ! Whoever owns this business is doing an amazing job in teaching customer service ! In today’s society you just do not get this type of service ( my experiences) any more. I will definitely use signature stone craft again and recommend to everyone I know!

Sa
Review №31

Installation crew was great! Dayton and Brian were skilled installers who provided us with new quartz countertops. We couldn’t be happier.

Di
Review №32

Dayton & Brian very polite . Done a great job . Would highly recommend. Love my countertop .Great job guys .

Do
Review №33

Used Signature Stonecraft & Cabinetry INC to install a granite counter-top in our main bathroom. Everything went smooth from the purchasing to the installation process. Price seemed very reasonable and the sales person and the installers were very professional.

Fl
Review №34

We used Signature Stonecraft for our kitchen countertops. They did a top notch job from scheduling the job, options, installation to clean-up!!! We appreciate their work and love the granite countertops... would highly recommend!!

Ke
Review №35

Awesome company! They have been very kind and helpful. Had my countertop ready within a week of measurement. Definitely recommend!!!

Ka
Review №36

So far we have only had the couple come out to measure to set up an estimate for cabinets and granite counters in our kitchen, along with an island. theyre very professional, and honest. We are currently waiting on our estimate, but I can already tell they are going to be very fair with pricing. There granite pricing alone is already almost $20/SQ foot LESS than another store here in Kingsport. (Not mentioning names).Looking forward to seeing the difference in cabinet pricing next! :) (Which will be EXACTLY the same soft close shaker cabinets)

li
Review №37

Brian and Dayton came out to install and were very professional and very helpful. They did a fantastic job.

No
Review №38

They installed my countertops and they look great! Friendly and fast service and took time to answer my questions. Arrived on time and very professional. I would recommend them to others!

St
Review №39

The insulators that came to our house were very professional. Love my new counter tops! I highly recommend!!!

Ki
Review №40

I love my beautiful counter tops! The boys did a flawless job! Very reasonable prices and they were very patient with us, with scheduling!! Thank you to Corry, Dayton and Conner!!!

Da
Review №41

Very happy with the way it countertops came out. Dayton, Aarron, and Gabe were friendly and finished the job very quickly

Ka
Review №42

Wonderful and professional service all the way around! They under stand schedules and everyone person from our first inquiry to the installers went above and beyond to make sure it was all perfect!

Sn
Review №43

Quick install. Looks great and installer as well as sales staff was super. Easy to work with and by far the cheapest of the five we visited!

RJ
Review №44

Selecting the type/color stone for countertops isn’t as easy as one would think. SS&C did an excellent job guiding us thru this process. Laser measured template insured a precise fit. Installation went as scheduled, and professionally installed. Would do business with this company again.

Ma
Review №45

We had a great experience choosing Signature Stonecraft and cabinetry, We want to thank Dayton Johnson and Brian Hartman, Thanks guys

Je
Review №46

This is most reasonable and EXCELLENT place to find beautiful hard surface counter tops. The staff is courteous and helpful they too want you to appreciate them. Under knew owner and she has really brought in great slabs of various stones or will get it elsewhere you you know What it is shell try to find it. They will measure everything for you. Only thing they dont do is reconnect your water lines in sink or commodes. Check them out.Thell let you browse or a company you. Sincereley, JENNIFER

An
Review №47

Signature Stonecraft & Cabinetry was a great solution for my countertop needs! After a kitchen remodel I needed a matching piece for what was already installed. They had the piece in stock, cut and installed in a week. Everything was a good experience!

Ka
Review №48

I love my granite countertops..My kitchen is beautiful..service is excellent ..installers were very professional and did excellent work ..highly recommend ..

De
Review №49

Very professional and fast workers,very helpful and there to accommodate your needs.

Ma
Review №50

We are very pleased with our new granite countertops. The staff was very friendly and helpful. Brennan took time with us and gave helpful advice in our granite selection. Julio and Deyton did a beautiful job with the granite installation and gave great advice on how to properly care for the countertops. It was a positive experience overall working with Signature Stonecraft! I would certainly recommend them to anyone!

Sa
Review №51

It has been a pleasure to work with Signature Stonecraft & Cabinetry and we are extremely happy with our new cabinets and countertops. The staff has been wonderful and the countertop installation team did a fantastic job.

Co
Review №52

The best selection in the Tri-cities. One stop shop! Cabinets, hardware, backsplash, flooring etc.

Br
Review №53

Very easy to work with and staff is very courteous! I’m so happy with my countertops!

Ki
Review №54

Our Lowes installer recommended Signature Stone, and I am glad he did. They are professional. They arrive on time and their work is phenomenal.Thank you!

Mi
Review №55

Best selection in town and the staff is super friendly and outgoing!

ke
Review №56

Very friendly staff when choosing countertop. Installation was today and they did a great job!

St
Review №57

Very rude receptionist. They called to set up a measurement they asked me which day I wanted Tuesday or Wednesday. I chose Wednesday i took off work sat around all day waiting no one showed up. I called and she was rude and said we have u scheduled for tomorrow which is a Thursday. So someone messed up and trying to play it off like In the one who got it wrong wich is not the case. Then we gave them my cell phone to let me know when they r on the way so I could meet them here. And they called a wrong number and when I called them to see where they were again they said they had called me and left a message I said no you didnt you called a wrong number she then began to argue and say I left a message wich isn not true I dont have voicemail they had the right number its just been a mess it would have been so bad if the lady wasnt so rude about it all.

Co
Review №58

Took them 4 times to get what I need put it over priced and rude employees

Er
Review №59

Have to say I am very impressed with the staff. Jennifer was very attentive to our needs. She listened to us and led us to making a great choice for our granite countertops. With so many choices it was overwhelming but she helped narrow it down for us. The install crew called to let me know they were 10 minutes from arriving. They were very neat and professional. Great to talk to and cleaned up after themselves. Very pleased with their work. Glad to find a local business to support.

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