Awesome guys, did my tint and my subs. The install came out super clean and the tint is well done. Go see Benny, he’ll take care of you

Very great first experience with this place! Staff members were very nice and friendly, and went above and beyond in the service department. Not only did they put my amp in a discrete spot, out of the way, without me even having to request it. They also did me a favor and ran the wire for my Led interior light strips, that I had in there already, under the trim and completely out of the way; where before I just had it hanging down and tucked under my floor mats. Very pleased with the sub installation itself as well! Sounds great!! Great price!! Definitely plan on coming back to the same place for window tinting soon! Highly recommended business!

A+++ Work!! I deal with them through business and personal and they are amazing!! Top notch!!

Had an aftermarket sound system installed by them a few years back and they did a great job! Nowadays however, they intentionally leave the phone off the hook so they don’t get any calls. Anytime you go into the store to get advise, they young guy behind the desk acts like a grumpy old man who doesn’t want you there and answers your questions in as few words as possible. I wouldn’t recommend this place to my worst enemy now… Just go to Dashboard Audio

Just expected a better install of my touch screen stereo in my daughters car than what I got. Especially after the detailed questions that I asked about how it would look as a finished product, and the reassurance I was given that it would look just as I requested when done. Don’t know man, maybe shoulda just done it myself. The work was done in a timely manner and folks were fairly nice to work with. Just expected more :(

Got my vehicle tinted here. They did a great job.

Good place!We had miss communication.“Was my favorite! They have installed my amp and sub into every vehicle! (5 different) I was told they won’t install the type of amp. It has to many problems.I have had this amp the last they installed it. I hope it wasn’t a up sale try. Im very disappointed. They are good at what they do.But one door closes another will open.”

Friendly and helpful. Prices seemed reasonable

Absolute horrible job, has bubbles in front tint strip and it has creases in the back window.

You know I really dont have a clue how these guys have anything but 5 star reviews. They are VERY experienced and did a fabulous job for me. I contacted them weeks ago to do a custom stereo install on my houseboat and Benny was quick to let me know how busy they were. He set an appointment for weeks later, but stayed in touch with me and they kept the appointment date, showed up even though the weather was very questionable - cold and wet - and they did a very polished job of installing the system and it SOUNDS awesome!I highly recommend owner, Chris and Bennie for a job well done.Thanks to Sound Decision, Im pretty sure I have the best sounding sound system at the marina.

These guys are amazing and very fair, I had an issue with my SUV and they helped me very quickly and got it fixed. If you need stereo equipment or have questions about electronics this place is the best in the Tri-Cities.

When you want a quality install you go to the most experienced people! Benny and the team have completed two quality installs on my truck. I will be back for the next project and highly recommend them to friends and family.

Always received great service from the gang here from window tint to sound system installation. Would recommend to anyone.

Sound Decision is the best for all the neat items for you ride. The entire staff does a exceptional job no matter the task at hand. Reasonable prices and the best outcomes. Check them out. I have had 2 vehicles tinted and side runners put on my jeep.

Terrible business. TERRIBLE CUSTOMER SERVICE. NEVER GO HERE. had my car for 5 hour just for me to call them and they tell me they can’t tint my windows

I highly recommend Sound Decision if you want to get a remote start system put in. I had one put in at Tint World in Kingsport that they hooked up wrong and Chris at Sound Decision did an awesome job fixing it for me. Thank you so much Chris and Sound Decision. You will definitely get my business in the future.

Benny went above and beyond for me. My bike was done when he said it would be. The price was more than fair and the install was gorgeous! I highly recommend this shop!

50/50 pro and cons. While the work was done well enough and product is still working...I didnt like that my change was dropped all over the floor and was not put back in where I had it. I can understand why it dropped but I do not understand why they didnt put it back. And I had over $6.00 in quarters that I needed for laundry when I went to do it I had only $3.00 left and I picked it off the floor so leads me to think someone there took my quarters. Dishonest is the same as thief or, make note of it and take the difference off the final price. I dont go back to a place thats disrespectful of their customers

They are always nice. They have the lowest prices around that I have found. They do really good work. I fully recommend anyone that need systems put in their vehicles come to them. Thanks sound decision for helping me

Bought a Toyota Camry literally a month ago it is now sitting in the driveway with a rod coming out of the side of the motor. Should have known better when i was driving it home and it over heated on the interstate. Called him (Lucas) and he said it had never did that before but said to turn on ac and it would stop. How did he know to do that when it had never happened before. They had detailed the car but took some form of permanent marker to fill in the paint chips which wore off in two days. I am very disappointed in this company. Do not buy a car off of them is all i can say.

Great service everytime I go. Prices are reasonable, and they have an outstanding warrant service where you can trade in your amp you bought from them and get full money back towards a better amp if you decide to upgrade your system. And they exchanged my amp when it blew the power supply no questions asked. Definitely recommend for audio shopping needs

Had windows tinted by Heavy. Awesome job and exactly what I was looking for.

5 hour wait, no waiting area seats or restrooms to top it off very rude!!! I left will not do business here & wouldnt recommend to anyone!!!

I bought some digital design subs and amp and I love it.Good price and great people to work with. They have also tinted our office windows and vehicle window as well and Im very pleased. Thanks

HAD MY WINDOWS TINTED HERE. TERRIBLE JOB- I CAN SEE TINY HAIRS AND DIRT PARTICLES IN THE TINT, THEY INSTALLED TINT OVER WHAT LOOKS TO BE A TINY PEBBLE ON DRIVER SIDE. MY TINT DIDNT EVEN MEET THE CORNERS OF THE WINDOW-- IT LOOKED TO BE ALMOST RIPPED. DO NOT RECOMMEND THIS PLACE.

Got my windows tinted the other day picked it up 9 hours later had to wait 15 minutes in the lobby for someone to help me then get in my car and see my seat covers had a sticky stain on them which won’t come out, then noticed all four windows had a wet residue dripping down the inside of my doors, door handle on driver side had sticky substance on it had to clean that up. All that was ok but today looked in my back window and the plastic piece around my brake light in the window looked like they sprayed something to remove the old tint and that piece looks bleached and faded now. So now I have a ruined seat cover, dirt and greasy spots here and there in the back seat and a plastic piece that’s faded.

Not a good place to do business in my opinion. Had to wait a week for a appointment. Then when I went there was told had to wait for several hours to have work done do not recamend these people for anything.!!

Speakers work great. Rear side panels and front dash panel wasnt properly installed back. Had to go after them and pop them back into place. They were good at customer service.

They have a little of everything you might need if youre a do it yourself kind of person, and has a helpful friendly staff.

Heavy does the best tint jobs in JC

They obviously dont need no more business or money?! Ive been calling for 4 business days and still havent got to talk to anyone, yet they are there bc theyre sending me to voice mail in a rather rude manner of a message! Thats ok though, Ill find someone else that needs the money and appreciates their customers and thats where Ill be goin!!By the way I give them -5 stars, or better yet 👇 5 thumbs down!👎👎👎👎👎

Great people. Does amazing job on remote start and keyless entry

They have installed window tint on 3 of our cars and each one was perfect. No bubbles, no waves. They also install car sound systems.

Three installs deep with Sound Decision, and they never disappoint.

Great products at a reasonable price Chris will go out of his way to make sure your cars stereo system sounds its best!

They are very professional and courteous! They are very helpful and do a great job!

Benny is very professional. Worked on several of my cars from tint to complete sound systems. Outstanding service.

Go somewhere else,,, period,,,, had appointment with for over a week showed up Monday 9am and Chris a no show guys say they gotta have it (my car) 3 days for a deck amp speakers lmao I asked for a 1 day install ended up no install, ended up best for me.,, thanks Chris doing me a favor wont b back

Pretty neat place have a lot of stuff good service

Chris is a great and honest guy to do business with. Highly recommend.

These men are the best when it comes to stereo and alarm systems.

I was impressed with these guys. I was looking to get more out of my factory system without dropping my wallet. They recomended memphis audio. I was skeptical at first. I had heard of them but never listened to them. I did my homework and took a listen. What the guy told me was right, and thier price was right. I am very happy, for $90.00 I have great sound from a factory stereo. I have been an audiophile for almost 40 years, happy with these guys will be back when I need more! Eric Hodges.

Got my windows tinted here by Heavy and it was awesome

Tried to order a wiring kit for a customer and they put me on hold for 15 minutes.. also every time i call they dont seem to happy to have to help so i will be taking myself and all my customers somewhere else

I went to this shop for a new head unit and sound dampening for the trunk. The head unit is good but they didnt put in the dampening and still charged me for it.

Great Service and Prices

Awesome shop.great custom,work and good value

Not cheap place for what work was done over price audio

Always a pleasure visiting 💪💪💪💯💯💯

How much will it cost me to tint my Toyota Corolla 2012 Maryland Specification.

Great people there

Great knowledgeable people

Good deals,Good People

Great

Very professional