They expertly repaired a deep dent/scratch/creased rear-quarter side panel and matched the fancy hyper blue factory paint color perfectly!I’m truly impressed, amazed, and grateful for their professionalism and quality work!Unbelievably competitive pricing, friendly people, and astounding results!If your need their services you won’t be disappointed!

Professionalism with integrity. Top notch quality work. Take pride in their work upfront with pricing and expectations. Friendly n Excellent customer service. I had an unique situation. That needed immediate attention & they were on it! Wasnt a big job but felt treated as if it was. It was nice to feel valued as a customer which seems to be rare these days. If you want it done right with no stress this is the place to go.

As the meticulous person I am, and upon taking my vehicle to these folks, I was totally ecstatic with the results. I am from the old school and look for perfection, professionalism, and attention to detail. This group is all that, a bag of chips and much much more. You can absolutely tell that Nicole is an expert as well. Her kindness and knowledge about the business was beyond compare. They definitely will continue to get my business.

Extremely happy with the entire process from start to finish. They are some of the nicest people around, their work was/is impeccable. My car was returned in better shape than when I bought it, absolutely no sign of repair whatsoever. They did everything in a very timely manner considering all the difficulties getting certain parts right now. Thanks a bunch!

Excellent customer service and amazing quality work. Will always go here for any paint and body work needs.

These guys are fantastic! They do great work at a reasonable price. I highly recommend them.

My experience with this place was amazing! Not only did they give me a quote that was literally HALF the price of the other places I went to, they kept in contact to let me know what was going on (which is a difficult thing for a busy business and unfortunately rare these days), the process was very quick, and they were also extremely kind and professional. I could keep going, but I have nothing but good things to say about this place! I would highly recommend going here!

Exceptional customer service, which is so hard to find these days. Professional business with answers to questions, and the type of service that gives you the security that you chose the right place for your repairs. I highly recommend and will certainly return here first for future repair needs.

They did fantastic work both times on my car. During the insurance process and getting a rental, it seemed like they went above and beyond to help me every step of the way. Hopefully I don’t need a body shop anytime soon, but if I do, this will be the one I go to!

I just had my car repaired at professional collision and they did an awesome job. I would recommend them to anyone. James is wonderful and his wife does a super job running the office !!

I will used this place every time! Nicest people I’ve met in a long time. They definitely go above and beyond!

Nicole was nice and very helpful throughout the process. It was only in there for a little more than a week to repair damages to the rear-end of my car, and they were quick, friendly, and consistent with their words and actions. They are easy to work with, and most importantly, they give accurate timeframes and are trustworthy. If anything else happens to my car or any of my future vehicles(hopefully it won’t 😂), I will be coming back to them at Professional. Thank you guys 🙂

Amazing people and exceptional service. Despite the heavy workload they helped me right away, I cant thank them enough for fixing my CX-9s front bumper and securing it to the point that I can drive my car while waiting for the new parts.

These guys are the real deal. A small accident, like it never even happened. These guys had my car fixed within a week, and their prices are absolutely more than reasonable.Steve, you and your team did such a fantastic job with my car. Thank you very much, guys.

This is the best automotive company Ive ever been to. They are quick, reliable, communicative, and make you feel like family. They made my car look better than it did when I got it brand new after an accident I had. I live out of state and they fixed my car so quickly I was surprised. If you have an accident you can count on professional collision to work for and with you instead of the insurance companies. I highly recommend using them for your automotive needs.

Excellent service! Very professional! Super friendly! We have only been in Johnson City for a few months, and they made us feel like family. My daughter is super happy with her vehicle and we will definitely recommend your services. Thank you so much!

This business went above and beyond for me this past week and we’re actually very calming to a woman who was at wit’s ends! I won’t go into detail, but they were all extremely helpful, friendly, very detailed and I could not have asked for better people to deal with during a very stressful time for me!! Thank you all so much for your awesome assistance and job greatly done!! Respectfully, Kathy & Danny Richardson Greeneville, TN

James was amazing! I had just scratched my new car earlier in the day, and was really bummed. I called Professional Collision Auto body & Paint, and spoke with a lady who was very nice and professional. She told me to come on over, and that James could take care of it. In just a few minutes James buffed out all the scratches on my car. He did a super job that just made my day. I highly recommend James and his wonderful staff!!

First off,James & Nicole are two of the nicest people you’ll meet. James put my mind at ease with his professional insight as to what he was going to do and explained in detail how and when he would have it done. didn’t disappoint. Definitely will use them again if needed and will recommend them.

If you are looking for a body shop in Johnson City, this is the one to go to. I am beyond impressed with the work James has done on my vehicle. He goes above and beyond to make you happy with the service. I had paint chips on the hood that were touched up and had a repair on the quarter panel. Needless to say, my car now looks amazing and I’m very happy with the results. Looks like nothing ever happened! I will definitely be back if I need something done again.

Working with Steve was a great experience. He took care of everything I needed quickly and professionally. I’m extremely satisfied and would recommend anyone who needs any kind of auto body work or paint work to definitely contact Professional Collision Auto Body and Paint.

Absolutely the best auto body place I have been to. Excellent work, great customer service and completely professional...definitely top choice

I went to Professional Collision Auto Body & paint after a small fender bender. They had to repair my front passenger door and you cannot tell that anything ever happened to it. My back passenger door had to be replaced and the paint job is seamless - youd never know its not the original door (I have a 2021 RAV4 for reference). The office manager Nichole is so personable and easy to work with. She kept me updated along the way. They have a set up that allows them to communicate with you via text which is SO convenient when you work the same hours the shop is open. My car was sparkling clean inside and out when they got it back to me. I had to take my car back after the initial repair to fix a small issue with my automatic windows not functioning correctly. They let me come by at a time convenient for me and James (owner and head mechanic) went out of his way to try to fix the issue for me. When they were unable to fix it (after staying past 5:00 to assist me) they called Toyota the following day to schedule a time to take it there for me. They came back my place of work and TOOK THE CAR FOR ME. They were so easy to work with and I highly highly recommend seeing them if you are in the unfortunate situation of needing work done on your car.

Awesome company great people amazing costumer service at an excellent price and extremely quick and detailed work I had several major dents and a bumper hanging off and they had everything fixed and looking brand new in a matter of days at with an extremely affordable price definitely recommend using them for anything you need!

Did an amazing job at the cheapest price around. Detailed the outside and inside when they were done and finished it on time. Highly recommend

Great work on my 1998 Red Corvette!! James is very detailed and dont play when it comes to perfection!! Nicole is awesome to work with and together they are an awesome team!! My car looked brand new inside and out..had a paint correction done along with a super detailed buffing and waxing!! Had chip correction done along with repair to one of the rocker panels as well!! Super happy!! Thanks very much!!

Great work on my 78 F150. Matched the old patina paint perfectly. Went above and beyond what was expected. Family owned and you can feel it when you do business with them. Can’t go wrong here. Super happy

I came in for a quick quote after going several other places in the surrounding area. I must say that Im happy that I came here for collision services. The customer service was top notch and the quote was far cheaper than the other two that recieved. It only took a few days to complete and Ms. Nicole kept me informed on the process. I will be returning here in the future if I ever need this type of service. My vehicle looks like I just drove it off of the car lot.

Highly recommend Professional Collision! James and Nicole were great from beginning to end. I got into an accident while traveling thru the area but I am so happy that I found this place. Very professional and kind. This was a very tough time for me so to receive empathy from them was a blessing for me and my family. Plus my car was detailed before it was returned back to me which is a plus for me. I promise you will not be disappointed. If I could give them a 10 star I would. 😊

Extremely good paint work! Had my wifes Range Rover painted here. The job was done to perfection and the turn around time was fast. Very friendly and they even gave the truck a great detail inside and out. It looked like a brand new truck. I will definitely be back again!

Got into a car wreck. Back bumper was scratched to hell and needed a fix. Took it here before I went in vacation for a couple days. My car was ready the 1st day I was on vacation!! They were nice enough to even hold my car there for me until I got back. When I came back my car looked BRAND NEW. the staff here was very nice and courteous. HIGHLY RECOMMEND COMING HERE FOR ALL YOUR CAR NEEDS!!!!

This business is GREAT! Just picked up my Lexus SUV from a paint & clear coat repair. Absolutely perfect.They are professional and friendly. Very reasonably priced, and had my job finished in one day. Yes! I said one day. I highly recommend them for any work you might have. I am well acquainted with numerous other paint and body work businesses (have lived here 60+ years) and will go here in the future. Once again, HIGHLY RECOMMEND!Marilyn Young

Worth the drive for quality work! Friendly atmosphere, very professional! Took our Jeep there to have large scratch buffed out and to have chrome trim blacked out, it looks amazing! Can’t even tell that there was ever any damage and the paint job is high quality! Will definitely use again! They also detailed the Jeep on the inside and it was cleaner than when we purchased it. Highly recommend!

Highly Recommended! I had purchased a truck cap (camper-top) second hand, and needed professional collision to repaint it to match the color of my truck. The craftsmanship was excellent, the price was great, and the shop workers were helpful by loading the truck cap back on the truck. When co-workers and friends ask if I know a place for bodywork, I will go a step further and give the phone number. Not just the business name. The business is efficient communicates well, and personable.

They are so awesome here! You will feel like they really care about you and your car. I was in an accident and the insurance was trying to tell me I had to go somewhere specific to their company and after talking to the owners here they handled everything and made the process so easy. 100% would suggest anyone go to them!! They explain everything so well and are just great people.

James is great, very professional. Nicole will get ya started and on your way to satisfactory job.

AMAZING service and even more amazing people. This is the best place not only in Johnson City, but better than any auto shop I have ever dealt with. They did a great job on my car in a very timely matter for a great price. They are really great people and I will recommend them to anyone!! Can’t say enough good things! 10/10!

These people are amazing and are worth much more than 5 stars! They fixed my truck after a wreck in an amazingly short period of time and were nothing short of absolutely helpful and amazing! They worked with the insurance company and were right on time! These are great people and they do great work overall! They even did a full detail before sending me off in my truck!

James and Nicole make a very good team. James makes sure you are happy with the end result which I was. Will refer my friends and assocaites iof they need auto work.

I would highly recommend Professional Collision to anyone in need of vehicle repairs . James and Nicole were amazing! They went above and beyond to get me in and repaired quickly and went out of their way to get me a rental quickly so that I didn’t have to miss work. The car looks great not to mention they detail your car before returning it! You will not be disappointed with their work. Thanks again guys!

I went here to help a friend but the people seemed nice

Super friendly place! Got hit on the back bumper they fixed the dents and repainted. Fast and professional. Plus they gave the interior a nice detail cleaning! Highly recommend taking your vehicle here for body work.

The best repair shop I have ever dealt with! They help with everything from rental car to help with insurance. I would tell anyone I knew to give these great group of people your business! And there painting was a prefect match to factory! And there prices are the best! A customer for life!

Great people and a great place! They got my car in in a timely manner and looks better than it did before! Most definitely recommend.

Highly recommend Professional Collison Auto Body! They go above and beyond to make their customers happy and do a fantastic job. James went out of his way to make me satisfied and I will definitely be going back, and wont be taking my car anywhere else.

Had an accident with my back bumper and my car came out looking better than before! Nicole and James were very nice, professional, and transparent about everything. Definitely recommend!

Fair, honest, and quick! Extremely professional and even went above and beyond with cleaning our interior and buffing the whole car, all for a simple hood paint job! If I need this kind of service again, this is the place I will go. I only wish they did maintenance as well!

I couldnt be happier. Steve, from beginning to end, went above and beyond to accommodate me and my work schedule. He explained the process every step and kept me updated by calls and texts. The price was extremely fair. The work was phenomenal, it looks just like new and they were done ahead of projected time frame. They returned it fully washed and detailed (cleaner than it went in). Thank you so much. I will definitely use you again if I ever need body work.

They were absolutely wonderful my car looks amazing! They had my car finished quickly when other places were going to take a month and several places told me it was a total loss!!! It was only rear ended and they barley even looked at it but when I took it here the owner came out checked my car out told me exactly what was going on and how long it would take and even gave me a heads up to let my car would be done the following day!!! Hopefully i won’t but if I ever get into another accident this is the only place I will go!!!!

Amazing work by these folks! Honest and fair business that knows exactly what theyre doing. James and Nicole were as awesome and friendly as people could be. Definitely would recommend!

Best place to go in Johnson City. I have taken my M2 there twice, and they have done an amazing job. Love the people there too.

They are very friendly and fair priced. Got my car back completely detailed and damaged area repair and paint matched perfectly. Would recommend this business to anybody, my car looks brand new again. Thanks Professinal Collision. Great Job!!!

Good folks that make sure you are taken care of and take pride in their finished product!

Very friendly and professional people and cute “shop mascots” (adorable puppies) The owner and his wife believe in excellent customer service. I had a busted brake light and a dent in the left rear of my Honda Pilot. They told me up front what the cost would be which was very reasonable. They went above and beyond and returned my vehicle in better shape than it was when I left it. It had been vacuumed and cleaned on the inside as well which was an unexpected but much appreciated surprise. He even replaced the stripe on the side.Go check them out 👍🏻👍🏻☺️

I had the unfortunate experience of a hit and run that left my truck without a driver side mirror and some damage to the driver side door. Esurance selected this location for the insurance claim. The work was completed in quick time and my baby is good as new. For the repairs this place gets a 5 star; however, if I could give them more stars for their exemplary customer service I would. Matt, the office manager, worked with my insurance throughout the process and took care of all the requirements to get the claim approved. I met James, the owner of the business while dropping the vehicle off and his customer service was also outstanding. Finally when I went to pick my truck up after the repairs were completed I was amazed to find the entire inside of my truck was vacuumed, cleaned out and the dash polished. A full service valet cleaning!!! I have a dog that sheds and there was a good amount of dog hair on the carpets and I am well aware of the struggle to vacuum those up. This was something they didnt have to do at all. Going the extra mile for their customers is clearly a priority for this business. I hope I wont need it again but I know where I will be going for all of my collision repair needs in the future. Great Job Professional Collision Auto Body & paint, you have a customer for life!

Amazing job removing difficult body damage from my truck and repainting multiple panels and my rims . Went above and beyond also detailing inside and out and painting my frame to match. Incredible interactions and great pricing. I wont take any vehicle anywhere else after this experience.

I can’t say enough great things about my experience with Professional Collision! Not only did they do an amazing job on the body work my car needed, they had it detailed and cleaned when I picked it up. The customer service this business provides is top notch! If you are in the need of any body work for your cars I highly recommend them. You won’t be disappointed!

I honestly don’t even know where to start... from day one they have been GREAT!!!! I’m very pleased with they way they handled my repairs!!! They always reached out to me if it was by text or call to give me updates on my car!! They worked very hard to get in and out as soon as they could! They were friendly and easy to communicate with... I’m a nurse and I’ve realized they’re just isn’t that many good people out there anymore, But I can honestly say they are. The day of pickup my car was so clean, I actually thought for a minute maybe they repainted my whole car. But I was floored when I opened my car door and seen how spotless the inside of my car Was. My leather seats were clean. I couldn’t find a speck of dirt in my car! I do a good job cleaning my own car, but they did even better! Car was scented and everything! I was amazed, I wanted to tip them but they wouldn’t accept it. I love good people and good customer service! Such a great place of Buisness.

Very professional!! Good quality work, reliable, cares about their customer’s input… Awesome customer service, answer all my questions about the body work and paint procedures… highly recommended

I have nothing but good things to say about this place. As a young female I often times get talked down to or taken advantage of when it come to problems with my car. That was not the case here they have good communication throughout the whole process, answered all of my questions, quoted me the best price and had my car done in two days. I will be recommending them to anyone and everyone!

Excellent work! Lots of attention to detail and went above and beyond. My car is cleaner now then when I bought it! Very reasonable pricing, they even picked my car up and brought it back to me while at work. Would definitely use them again for any of my car needs.

Take your vehicle here only!!! Will always return with any problem my car has. Steve and the other owner worked closely with me ensuring my vehicle was not only repaired from the wreck but safe to drive. These guys will go above and beyond your average expectations and do much more for you than your average body shop. They definitely have a loyal customer in me!!!

Great service and great rates! Owners are very understanding and my car looks better than ever!

The group at Professional Collision are above amazing. The work is done in a timely manner and is second to none. Highly recommend for both both quality and value.

I had my Escalade repaired and everyone did a great job on my vehicle. Very professional and did it in a timely manner. Cleaned my car so well inside it’s like new. I would highly recommend them for any collision work.

Excellent customer service, super attention to detail, and all over GREAT experience!! I know a lot of body shops, and I would ONLY recommend Professional Collision! I will definitely use them again, for any of my vehicles. Thanks for a great job!

Fast service at this place, i put a small dent in the front of my jeep, and some scratches on the front fender, You cant even tell what i did,after they worked on it. They even detail, my jeep wrangler, before they gave it back to me, no extra charge, will use this business again.

They did a terrific job and kept us updated throughout the process. Thank you very much!

Jeff Nicole and crew always does a great job at very reasonable prices. Im a repeat customer who will remain a repeat customer

This place is awesome!! My car looks brand new inside and out would recommend to anyone in the Tri-State area go see them for all your car body and paint repairs they went above and beyond will definitely go back to them if ever needed!!!!!! Awesome job guys Thanks so much

Took our 2020 in after someone scratched it pretty deep. They said we would get it back and it would look like it never happened and sure enough they were correct.

Very professional. My car looked great! They really work hard to get your auto done and done right. Plus they are just plain old good people. Will use again if I need work done.

This place is amazing! Our car just has a few bends in the door hinge, you couldnt open it without hearing an irritating noise, and the window wouldnt row up.But now when I went to pick the car up, I was kinda surprised to see that it was my car! It was as if I was buying the car all over again, it looked that great.

Very professional business with excellent customer service. I dropped my car off in the morning and it was personally delivered back to me by lunch the same day. They went above and beyond and took extra time to wash, vacuum, and detail my car without even being asked to do so.

My car looked so good after they detailed it, they did a better job than the dealership I brought from ! They will be the only place I will be taking my car to . Very professional and the prices are excellent !Would recommend 100% 👍🏽

They did so wonderful!!

My car looks brand new! So happy to have a FRIENDLY, professional and reputable option! I Definitely recommend! A++

Quality work at a fair price

They did a great job on my car and returned it to me spotless and so clean !

Professional, courteous, and quick! Great work!

Great service!

Professional