I went in just looking for furniture, and Jane was more than helper, and I ended up furnishing my living room. She was so knowledgeable. Great person to work with. There was no pressure to buy with her. I will definitely come back!!!
Always a great experience shopping. Very helpful and not pushy. We will continue to buy all of our furniture from there.
Wonderful shopping experience. Lots of nice yet affordable options. Jane was great! We will definitely be back.
Great customer service. Staff was so helpful and I never felt rushed on making a decision. So impressed with the selection, pricing and quality of the furniture.
It was a wonderful experience! Jane Reed was extremely helpful in finding just what we were looking for. 100% recommended
Very nice variety of furniture to choose from! Staff was very friendly and helpful. An enjoyable shopping experience!!
The staff was excellent and prices were very affordable and lots to choice from also very nice quality !!
I really enjoy Casual Home for several reasons. The quality of their many products; and, the great service Jane and Rachel provide. Always there to go the extra mile. Its the only place Ill buy my furniture.
Jane was so awesome and helped me out from start to finish! I will always recommend casual home over any other furniture store in this area. Thank you so much!
My Husband and I just bought some Theater Reclining Chairs and New Mattresses and Box Springs for are beds. I highly recommend shopping for New Furniture at Casual Home Furniture in Jasper Indiana. They are very Friendly and listen to what you would like to buy, and they will also price match other furniture prices and at that beat that price. My Sales associate was Gayle, I absolutely loved how she would take us around the store and show us some nice pieces of furniture. I love that she’s so enthusiastic and always smiles, great personality. So call and ask for Gayle
Salesperson was very helpful and efficient. We were pressed for time and were able to get everything needed.
We had a good experience while shopping here. There was a large selection to choose from with great prices, which is helpful when you are looking for both budget and kid friendly furniture.Our salesperson, Rachel, was helpful and patient as we debated over the pros and cons of what to purchase to fit our needs at home. We are pleased with our furniture set, and are glad they offer delivery services too.
Nice selection of furniture at reasonable prices. Thank you Jane for you’re assistance helping us pick out the perfect dining room set! Always a pleasure doing business at Casual Home.
This furniture store turned out to be a hidden gem! They have beautiful, name brand home furnishings & accessories plus the staff was very friendly and helpful. We bought a beautiful sectional at an amazing price and will definitely be back!!
Purchased a desk from Casual Home today. Nice piece at a good price. Helpful staff and great experience! Definitely recommend you check them out when shopping for furniture!
Our favorite place to shop for home,we furnished our entire home from casual home,wonderful staff,great prices,good service
I went in not knowing exactly what style of sofa I wanted and I was met with friendly, curtious help. I found the perfect sofa and saved 30%! I highly recommend Casual Home.
Selection was fair. Pricing was fair. We walked in as soon as the store opened and were never greeted. When we went to the front with questions, we were approached by a friendly salesman who was rudely interrupted by a female employee that informed us her customer was first. She did not offer assistance, and he did not try to correct the situation. Ill drive to Evansville and buy my Ashley furniture from Ashley. We are new to town and definitely did not feel welcomed.
Great store with beautiful furniture and decor. Fantastic staff....Jane is always so helpful. Can’t wait to get the new polywood rockers for my back porch.
Great service and product selection!
Pete was so helpful, knowledgeable, and patient! We are so impressed with him and so excited for our new bed and frame! The prices were great and the customer service was unbeatable!
Great experience. Got in and out within 15 mins and no hassle. Love the bed I purchased and great prices
Great service. Great quality.
Quick and easy buying experience. Will return again.
Bought several things. Had a great experience. Staff is super kind and helpful.
Casual Home Jasper has some of the best-looking furniture in Dubois County. The staff was super friendly and helpful. I would recommend stopping by Casual Home. I love the furniture and decor.
Everyone was very helpful and friendly. The store is well distributed to easily find what you need.
We were looking for a kitchen table that was already assembled and ready to go. We found the perfect one. Not only is the furniture priced great the associates are amazing and they have a great selectuin! Highly recommend!
Our saleslady, Jane, was very amicable and knowledgeable. She was very pleasant to work with.
Jane was amazing. She helped coordinate the items I was wanting and was very friendly. We never felt rushed when I took a lot of time trying to decide on colors.
My husband and I went into Casual Home to buy a couch and coffee table. Jane was very knowledgeable and helpful in showing exactly what we were interested in seeing. Great selections and great prices.
Jane helped us pick out our furniture. She was great, not pushy, and helped us find exactly what we were looking for. If she didnt know the answer she would go out of her way to find out. I would give her 5 stars. The only downfall was some of their stuff takes 6 months to come in, but we understand this is beyond their control. I am giving 1 star for the delivery experience. We were told they would be delivering on Thursday. Instead they showed up today, Wednesday, mid morning. We were not prepared at all. We saved and sacrificed for a long time to be able to buy new furniture. I had moved out half of our old furniture yesterday. I was doing some spring cleaning and painting before the arrival of the furniture tomorrow so everyhing would be perfect. A white unmarked van showed up in my driveway. Two boys got out, and came to the door. I cracked the door open. They told me they were here to deliver a couch and loveseat. I told them we were told delivery was Thursday and I was not ready to have the furniture brought in. One said they arent working tomorrow and would have to bring it next week. We will not be here next week, and I had already moved half of my furniture out. I understand that people make mistakes and things can get miscomminucated, but an apology and commitment to deliver on the day we were told would have been appropriate customer service. I wasnt sure what to do so I let them bring it inside. It was raining outside. They came in my house with wet shoes and no booties. I tried calling the store to talk with a manager or owner about my experience but got a voicemail which does not take messages. We planned to come back to purchase a mattress and end tables. We will not be doing that.
Excellent service. Very nice people.
Great service and was helpful with making the right selections of furniture. Nice atmosphere and friendly personal!
Pete sent me home with a damaged couch set not once but twice. When I called him about it he was extremely rude. He will not work out a problem in a professional manner!
The only thing keeping me from giving 5 stars was I felt they were short staffed and therefore the sales person I was working with kept getting pulled away. I however loved the staff I did meet. Very friendly and knowledgeable.
Great place to shop for furniture! A good selection!!!
Casual Home A Furniture is an amazing store, The customer service is excellent. We were very please and we are so excited about our new dinning table and chairs. This is a great place with a lot of variety to choose from. The store is large and everyone smiles. Great sales.
The sales ladies let you look around. Free to look around with no pressure. However, when assistance is needed they were available to answer all your questions!
Wonderful place.. great service and people! Not pushy.. very friendly!!!!
Very nice staff and great selection. We told them what we were looking for and they were able to find the perfect match for our needs.
Friendly staff. Very helpful! We brought home furniture the same day as purchasing. They also have the option to order furniture and have it delivered. They have 12 months same as cash too! All around a wonderful experience.
Love their products and prices. I have always had great customer service
Friendly, very helpful staff. Will do business there again.
Me and my husband bought a dinning room table and chairs for $680-$700. Almost 2-3months ago and they continue to tell me that its on backorder instead of giving me my exact table that is on the showroom floor!
Wonderful experience! 😊 10/10 would recommend! Great selection, and friendly customer service! Also, prices are reasonable.I look forward to doing more business here in the near future. This place is worth your time folks!
Great service. Jane was great
Very nice and helpful on finding what we were looking for
Nice people. Good selections.
Nice products at fair prices, including free local delivery. Staff was very helpful, even staying after hours to help us. Overall great experience...
Had an excellent experience purchasing 2 sofas. They were very helpful but not to pushy which allowed us to browse with out feeling hovered. Thank you Rachel for helping us!
Staff was very helpful in picking out the right piece of furniture. Very friendly staff.
Jane wss fantastic explaining sale prices, delivery deal, when next shipment would be, fast, fun and friendly! Thanks Jane from your new friends at Lake Helmerich!
Jane was absolutely fantastic to work with. She gave me the best deal possible even though I gave a hard time during negotiations. Very sweet lady and very knowledgeable with quick and to the point answers to all of my questions whether they be ignorant or not. 11 out of 10 I will be doing business here again and they will be my highest recommendation for furniture sales....Jane needs a substantial raise with the exponential expertise of every item in the store and her unparalleled ability to connect with the customer. Promote above peers.
Rachel was so helpful. As soon as I walked in she acknowledged my family and asked how she could help. After finding out what I was looking for she directed me in a few places but was not putting on a hard sell which I really appreciated. She made herself available for questions but didnt hover. It was a very easy shopping experience and I was able to find exactly what I needed quickly. Update - It has been 11 1/2 weeks since the order and only have 2 of the 4 pieces that I ordered. Nobody has been able to even give me a rough estimate on when the remaining items will be here. Absolutely no guess. I stopped in over the weekend (at 11 weeks after the order) and said one of the pieces may be in on Tuesdays shipment. I guess it wasnt on the shipment, as I have not heard from them. I NEVER would have ordered this item if I had known it would be over 3 months to receive half of it. They cant get an answer from Ashley furniture, even though Ashley said in an email to me that they should be able to contact the Ashley Customer Relations Manager to get order status. I have no idea what to do now. No one can even say for sure that I will get the 2 remaining pieces anytime in the near future. I am stuck. I will NOT do business with Casual Home again.
Overall we got a great deal...However if you buy Ashley...your going to wait a very long time for new furniture. They do have great sales. Rachel worked well with us. Still waiting for the remainder of my purchase...but itll be new and last for a very long time. Worth the wait.
Very nice staff. Large selection to choose from.
Prices are okay. We were greeted immediately and left to look around. The salesperson checked in with us and answered a question or 2 and disappeared. Generally, when people ask questions, you want to hang around for a move to close the sale. As someone who used to teach sales, it is the standard. No attempt to upsale or add on. Maybe we we’re judged by our appearance. It’s sad that customer service isn’t what I remember training.
Very rude and short as soon as she asked what we were wanting to spend. She actually told me I laid on the mattress wrong!!!! What?!Thank you Pete. We have already made our purchase elsewhere. If we ever need another mattress, Ill be sure to ask for you.
Wonderful staff! They communicate well with their customers and have a beautiful selection of furniture. A+ would recommend.
Rachel, Gayle and the owner Pete are all great every time I’m in there. They are very helpful and the furniture is gorgeous! Very easy to work with. I have bought several times and been happy every time!
Had a wonderful experience at Casual Home! I purchased bedroom furniture and a sofa from here and was impressed by the service and quality. I have already referred them to my colleagues. I would definitely return in the future. Thanks to the staff for all their help!
Friendly and knowledge staff!
Wow! Love this store. Bought a wonderful king size bed ( with all the works). We love it.The excellent staff, Jane, helped us . Jane made us feel like we were family. I now am searching for some furniture and have it all picked out. This is a great store to find whatever you want. And be assured you will get excellant help and friendly smiles. My pick for shopping 👍
Very friendly and helpful. Great prices! Even delivered the items I bought that same morning. Highly recommend!
Today was our first time shopping at Casual Home. Excellent selection with great prices! Since it was Memorial Day weekend we received a great discount as well. Employees were very helpful & made us feel comfortable. We will definitely be back!
We were very happy with the lady that help us on Friday evening 1/24/2020 Then again 1/26/2020 when I place my order I had a good experience.
We were very pleased with our experience at Casual Home. Our salesperson was helpful and went all out to help us find what we were looking for. When we left the store we noticed that it was 35 minutes past their closing time but the salesperson not once made any reference to the time while we were there.
Great service and amazing deal on a perfect bedroom set for my daughter! Will definitely go back!
Friendly and very helpful. Will definitely be coming back. Thanks for all your help
We love our new sectional. It is one of several pieces we have purchased from Casual Home. We love the selection in the store and the reasonable prices.
We have been extremely happy with our purchases! We bought a couch and loveseat that we are in love with and just purchased a dining room table today! The people were fabulous to work with and the guys that delivered were very friendly and professional! Would definitely recommend them to anyone looking!
I went into Casual Home looking for a TV console and knew what I was looking for. They had what I wanted and didnt try to talk me into something else at a higher price. I will be returning in the future for other furniture when I am ready for new items.
A very awesome place to shop with tons of inventory and beautiful Things to choose from! No pressure sales and Gail the sales person was awesome!!! Pete was awesome also! Will definitely shop there again!!!
Gayle was a great guide to help us find our dream couch. Very personable!
I did not like there service they were Snooty and i felt rushed out and
Rachel was awesome! She took good care of me and kept up with my order. Very kind hearted and extremely professional.
Good sales, sales people not to pushy
Great customer service! Nice prices! Nice selection.
Great place and beautiful products Jane is always so helpful and has found the perfect item for me on several occasions
Very easy to work with, Jane with was professional and not pushy....made the shopping experience great!
Great customer service with very affordable prices!
I came into the store looking for a loveseat on yesterday but never found anything I really wanted and then I seen on Facebook that peach had put on there a loveseat and because of a good service Id had the day before we went back this morning and we found the perfect loveseat and couch and Pete got us all set up with the financing with in a few minutes everything was wonderful I will return to the store and recommended too many people thank you very much
Gale was helpful in finding what we needed and efficient in completing transaction.
Gail was very knowledgeable and helpful. The only drawback was being short staffed. It was a Sunday afternoon. Maybe this is common for a slower day?
Great Service. Affordable. Knowledgeable about products.
Gayle and Jane did a great job helping us to find the bedroom suite and mattress that best suited our needs for a great price.
Had a what we were looking for and 30% off
Everyone was very helpful. Will definitely go back if I need something else.
Jane was most helpful! Gave me great ideas!
The store is very welcoming with fast, friendly and knowledgeable staff.
Happy with selection. I did buy furniture and the delivery and installation very reasonably priced.
Great shopping experience. We got a great recliner and table.
VERY INFORMATIVE, FRIENDLY, AND KNOWLEDGEABLE STAFF, VERY FAIR PRICES
This is a great furniture store to shop from they have an endless selcetion and friendly service
Rachel was very helpful and pleasant--she helped me find a great new chair and even offered to order me matching fabric! I forgot my drivers license that day at check-out, and she called me to make sure I came back by to pick it up---Ill shop here again---
Very personable shopping experience. Would recommend highly.
Excellent service, excellent selection. They have very stylish product and great prices.
Great variety of couches. Great salesperson .
Jane was very friendly and helpful with answering our questions.