Vehicle that I looked at online ended up having damage due to owner driving it. They said they would fix it but kept giving me the run around about when the truck would be fixed. Not to mention the miles listed on the truck online at 93,000 and some change. Truck had over 95,000 at the dealership. After 18 days of waiting and the truck still not finished. Took my business elsewhere. Highly doubt the damage will be reported on the vin. I used to work at a body shop, doesnt take that long to get parts and paint a hood.

My ex husband was having overheating issues with his jeep on Monday 7/26/21, so he heads to Sternberg. They have him make an appt for Wednesday 7/28/21, to replace waterpump and service oil change. On his way to appt from Louisville Kentucky (dealing with family issues) the jeep decided it had enough and broke down between Corydon and Leavenworth exits. He calls sternberg to let them know, so they send a wrecker (little less than $300.00 for this service ). They get jeep to sternberg and now there is a warranty issue, so evidently this takes us up to Friday evening now. What irked me the most, you now call at 450PM and say its done, when we are having supper. Oh ok we are on our way, oh no sir we are closed, you will have to pick it up Saturday, gave us no hours to pick up. Thank God we called back because they (the finance dept) closes at 11 am. I would have been fit to be tied if I arrived after hours Saturday. This is not counting the numerous times he was asked if he still wanted the oil changed and serviced. So here we are $1019.68 later. He was not offered a loaner to get around for these 3 days of no vehicle, so I was a taxi service, hard to do when I have to work myself. So Im very disappointed in their service, lack of communication and no assistance on their end except the wrecker service, which didnt hurt them any. I will never use or refer them to anyone.

Came from out of state to buy a used vehicle. Salesman (Ben) knew I was very picky and did a great job of identifying any defects or issues with the vehicle over the phone. We were able to negotiate a fair price over the phone with the caveat of If its not exactly as youve described, Im walking away with all of my money. Vehicle was exactly as described. Paperwork was a breeze.

I traveled for hours to get a part I needed right away. They charged substantially more than my dealer had quoted. When I asked about it the parts people just giggled. The box looked like it had been through a war. Thankfully the part inside was okay and my truck is back on the road.

Failure to call when the vehicle was done was my only complaint.But its ok5 stars on the service

Always friendly and helpful

Alex made buying a new vehicle pleasant. Thanks Alex

Always shop for a used/new vehicle here.

Curtis and the entire team at Sternberg’s did amazing amazing job throughout our latest purchase process. We have worked with them for over 20 years and they create a wonderful & unique client experience that is unrivaled.

Just purchased a new Jeep Gladiator from Ben in sales. Was very satisfied! Very welcoming environment! 5/5 I defintely recommend this dealership

This place tried to sell my Dad a brand new grand Cherokee that had been wrecked ! They didnt tell him. Did not show up on carfax. Do not buy here!

Do not buy extended maintenance from them. Was quoted not our problem . Getting a refund if you do not use it, they will not help you because they have made their money from you. I have bought 3 dodges from them but will never go bac . Their accountant told me that it would be a full time job to worry about customers maintenance polices. Now there is great customer service NOT

Several occasions here, I have had extremely slow service. The service desk staff is always unpleasant. I will not come back to this location.

Great people they steer you right

Tom always takes care of you. Great service and staff.

Been sitting here at there service department since 10 am its 1:10 PM now all for them to put a starter on. Car has been in there since 8:30 am. I have replaced starters before and I know it doesnt take more than 30 minutes to an hour depending on how hard it is to get to. This is the worst place to take a vehicle for any type of service. I shouldnt have to pay for some moron that doesnt know there job.

Andy was fantastic, he came to change my tire that 4 other people could not get the lug nut covers off of. He was kind, professional, and did the job quickly. I would highly recommend this company!

I brought a car in that was making a noise when you went around corners they could not fix it and charge me for looking at it. I went to another mechanic on the other side of town they found a problem real quick it was a cracked cover for my axle they welded it and charge me less money then what Sternberg Chrysler did just for looking at it. The sad thing is it is one of their cars they should have known the problem

Everyone there very friendly and wears a sincere smile. Jack very,very helpful!!!

The service was excellent. We highly recommend them. See Danny Schwoeppe. Great guy to work with.

Good place, fast, clean restrooms, good people, awesome service friendly, understanding . Love it.

Where to even begin. Long story short walked in to purchase a $65k truck and the entire transaction was a mess. The salesman ended up being fired over the deal and we then dealt with a manager. Now every time the truck is taken in for service theres an issue. Had to pay $200 for something that was under warranty, the first time the truck was in there. Cut wire on the bed from install was somehow our fault. Mind you, this is a brand new truck. Now entire electrical system from bed is messing up. I dont understand how this place is still in business. This will be our last deal with these place ever again.

Purchased two vehicles from dealer and besides Danny, have had a bad experience. All of my service on four vehicles that I have that are Chrysler or Dodge have been worked on here. Watch the deals that they try to offer you and make sure that you check all paperwork so that youre not getting on the wrong end of the deal. Some information is held. The review Score says it all about this dealership.

First time there had to go to service dept ....they young lady there was awesome....everyone was great to be honest ....

Went in for an oil change and to have my brakes looked at in March. My car had started having brake trouble and would shake anytime I used them. The oil was changed but the brakes were not fixed. Had to go back to have them looked at again and they were finally fixed. I was told that it would only take a hour and a half and if it was going to take longer I could borrow a loaner. Three hours later I was finally offered a loaner and told it would take two more hours. Between that, the loaner with the messed up gear box I was given, and the uncomfortable comments made about my age, they will not be receiving my business again.

I have had many bad experiences at this place. They have lost my business. I have my warranty through them and purchased my vehicle here so I took it here for service, etc. They are very rude in the service department. They have awful customer service. I do not recommend coming here for service if you don’t have to. I have given them plenty of opportunities to show me maybe they just had a bad day or week. However, that was not the case it turns out.

Typical old style dealer. Not particularly great customer service. Though Ive been here about a dozen times, I dont feel they enjoy their job or serving their customers. They do typical dealer service though and will probably fix your problem, you just might not feel it. Many other dealers provide the same and better service, but youll be Jasper going somewhere else most likely. It isnt that they are rude or treat customers poorly, it is that they dont engage customers or make them feel like they are being served. Hard to get into service for routine work too. Even an oil change takes an appointment for a couple days out most of the time.

Went for a test drive of the new Dodge Ram. Was really easy and the salesperson was very helpful.

Took my 2018 Journey in for a problem, Uconnect would not connect with my phone. I talked to the receptionist and she said it was my phone. I explained I had bought the car the day prior and the car had been paired with my phone. She still blamed the phone, I then talked to service, they said it was my phone, the receptionist then yelled over the entire lobby, That is what I said!!! They had not even looked at the vehicle. Then they proceeded to take care of other issues and ignore me, I insisted that it was not my phone, the service tech finally came to look at the car and it did not connect when he tried to connect the phone. The service tech then did something else and the Uconnect finally kicked in, still giving me problems but I will not return to that place.

Great service. Cars trucks priced Right they back there warrantys not like Bedford dodge

I went here to get truck service and have key made!! Very friendly and professional people. Clean waiting area with good coffee.

The best dealership I have ever been in.they went way beyond other dealers to fix my ram 3500.the staff was friendly,helpfull,even jack the shop Forman rolled up his sleeves and jumped rite in....thanks so much

Brought my truck in here for a recall. The service man at the desk was very rude when I asked if I could get a loaner. He then told me I should take my truck back to the dealership where I purchased it. This is an official Dodge dealership and part of their licensing deal is they have to do all recalls that come in (Dodge pays for it).

Dropped 2014 Chrysler van off Thursday evening for oil filter housing to be replaced an upper an lower intake gaskets I get it bac Tuesday afternoon an go to Evansville an little aver half way back it over heats so I pull over as soon as I can an pop the hood the top radiator hose clamp was not even close to being on an the lower hose heater core hose that connects too intake had fell off. I mean really people is it that hard to put hose clamps on. I personally would not even give them a star but it wouldnt let me I tried.

Seem like honest people as far as salesman. Didnt care much for the service people that do the appointments. Guy behind the desk is kind of rude

My salesperson Danny was awesome. The rest of the experience was horrible. Do they even want customers? I had boycotted them years ago and went back. Not again.

Good service. In and out quickly

Service department advised us that we needed a new engine in our 2002 jeep, charged a butt load money for engine, brought it back 3 more times, still not right and was charged all 3 times for different repairs each time, instead of just fixing right first time. If that is five star service it must be on a 25 star scale.

Great pl lace to buy a vehicle. Grwat customer service

Everyone is extremely helpful and friendly.

Nice people. Very helpful.

This place is destroyed one of my vehicles that I adored and had for years. Went in for an ac recharge and belt replacement left with a seized motor. They are crooks and everything wrong with Domestic shops. Never coming back.

Salesman was pushy and told my wife she needed to change her mind on what she wanted. Over priced on used cars

They do great work on your vechiles

Jerry Gehlhausen is awesome!

How to schedule time for an oil change. I showed up 20 minutes before the appointment time. They did not get me serviced until 2 hours after the appointment time. Did not understand the reason for making in appointment. Was not very happy with their service department.

Great place to deal with!

Vary nice and easy to work with staff

Gave me a lower than book offer on my perfect truck and was asking 2k to much on their truck.....trying to make 14k profit.....pathetic and unprofessional sales manager

Great group of people and service

Always good experience

Great group of people always for the customer

Great group of people to deal with

Great service done on van

Very polite service and fast

They are not open til 8 pm...fix your website!!!

Good food

2019 Ram 1500 Limited Kentucky Derby Special Edition .

Great service

Never treated very well here.

The guy i talked to was a smart ass

Good service

Only place for Jeep parts and repairs

Very prompt service

Great people

Oil change

Great service

Overpriced

Great

Free air!

Car lot

Needs help