RON OTTO IS THE MAN!! He was so helpful while looking for a vehicle and went above and beyond helping us get into the perfect vehicle for my family. Everyone we were in contact with was caring and compassionate about the whole process. Keep up the great work

My experience was very good with a very quick turnaround to take my new vehicle home. Mitch Nelson was very nice, very confident, very knowledgeable and very helpful in getting us all the information we needed to purchase our new vehicle. There was no sales push, it was very easy to work with Mitch through the purchase process.

My experience with Ruxer was phenomenal. Every salesman there helped at some point along the way, unlike usual where you only deal with the guy selling it to you. They all act like they know you the second you walk in the door. They worked very hard to get the best deal, and I wasn’t there a half hour and I drove home with the new truck.

I cant say enough about how good my experience with Ruxer has been. I reserved my 2021 Bronco through another local dealer and changed dealerships a few months later after seeing how active and helpful Phil Abbett was on the Bronco6G forum. Both Phil and my salesman, Ron Otto, were knowledgeable and prompt in communication. I got a great deal - below MSRP with no dealer mark-ups or documentation fees. They went over my Bronco and documented and/or addressed any issues prior to me picking it up. Ive avoided dealerships in the past, but my Ruxer experience has been nothing but positive, and Id recommend them to anyone for sales or service. It was well worth the hour drive to get to them.

I had a warranty-covered issue with our Ford Focus. Due to COVID, the part required was on triple-back order. Our vehicle wasnt safe to drive, so Ruxer gave us a loaner to use while we waited for the part. It took well over a month for the part to arrive.Over the past 15+ years I have purchased Fords from Ruxer they have always been so easy to work with, accommodating, professional and just friendly to us as customers. From the sales staff to the service department, I have had nothing but positive experiences. I have purchased multiple vehicles from them and will continue to do business with them in the future.

Called and spoke with Tim about financing and within an hour of my online credit application he was calling me back. I asked a ton of questions and he gave me his time to answer them. Upon arrival of the dealership Tony had the car ready to be test driven. He was really attentive and easy going. When we decided to purchase the vehicle he gave all the required information to Tim. We waited maybe 20 minutes for Tim to get things ready. During which Tony got the vehicle ready grabbed my boys a couple ball caps. They were happy...we were happy. It was a very pleasant experience and they respected our time. I would recommend Ruxer Ford just based or my experience with these two gentleman.

I had been looking for a smaller USED truck for about a year from dealerships all over southern indiana. Prices were high, vehicles werent quite right, trade-in offers were low.. With bad economy, interest offers on new trucks made it more appealing to go new. However, supply on lots was almost nonexistent-unless you wanted the most expensive ones. Again, I looked everywhere. If a dealer had one, they wouldnt budge from MSRP and didnt really want to help search from other dealers. THEN I viewed Ruxers website and found that they had 2 new rangers selling below MSRP! Drove my 50 miles to check out the rangers. They had one left(the one I wanted). On my first visit I was warmly welcomed and provided excellent service by Mitch. Things were going pretty well until I got panicky and questionned myself about everything in life. I left without buying, but was still treated politely. Came back 2 days later and treated very well again. I bought my truck and Mitch carefully explained operational details of the truck, since Im old school. He went way beyond normal expectationa good reviews to help me. I highly suggest you give them a try. By the way, another dealer offered me a discount if Id write a good review BEFORE I bought anything. I am getting no bribe to write this honest review of my experience.

Great experience. No hassling. Honest. Efficient. From sales to finance they were great to work with, friendly and unassuming-no hard sales tactics. And, they took the time to walk me through all features. Worth the long drive to deal with people like this. Thanks, Greg and team.

Vary nice people an definitely honest. Great place!!

My cousin got her car fixed, she likes it

Fixed my wreckers block heater, Very fair price

Awesome responsiveness, quick to diagnose and solve the problem.Thank You

They do good work and they are helpful.

As always the service and job completion was well done and fast. Thank you all.

I bought a new truck here they treated me fairly. I had a fender bender in my new truck I took it to the repair shop they gave me a loaner to drive. When they got through with it you could not see where it happened I love this place

Ruxer Ford and it’s technical support is outstanding!!! However, I plan to leave Ford Products!!! I will not spend my money with a corporation that is a LEFTIST ORGANIZATION! Ford has become a part of the Socialist Democrats Party so I will be trading my Ford vehicles on another brand! I hate it, but Ford dealt the cards! Goodbye Ford!😡👎

We felt that we were treated very, professionally, explained things clearly, overall very satisfied.

Excellent salesperson and finance specialist. Very friendly and helpful, no pressure sales.

Service is easy and always with a smile and hello! Personable and knowledgeable people do make a difference! At Ruxer Ford Lincoln, Inc. it always has been apparent that the customer always comes first.

Short wait, representatives quickly take of their customers concerns and any questions they might have. excellent experience

The guys at the service area are all really friendly. I always get my oil changed here.

I dont own a Ford but Ruxer gets my service business. Why? Well, I am very loyal to those that take care of my need. I have been to my brands dealership multiple times and never could get it right, and a friend said to take it to Ruxer Ford. I have not looked back since. I am completely satisfied and they have gone out of their way to make sure I had what I needed. Yes, vehicles can be challenging at times, but these professionals dont give up. I am so thankful that my satisfaction is what is important to them, and I will keep coming back due to this alone.

My first experience with service department at Ruxer Ford was outstanding.

Ruxer Ford has always been efficient and friendly when I have my vehicle serviced. They have taken care of my needs for years.

The people here are truly amazing! They always get my car done in a timely matter and are very easy to work with! Definitely wouldn’t take my car anywhere else!!

Needed new keyless remotes for my 8 year old truck. Dave went above expectations in trying everything possible to check and possibly get them to work before we ordered a new one...of which he helped with best cost option. When it came in, they cut and programmed it while I waited.

Great place. Its a Ford dealer selling big rigs and trailers. Nice awesome people there. Cant wait to pull another load for them.

Great people and fast service. Not from around here, but if you are they seem legit, so go buy from them and use the services too.

Quality staff and worked hard to find me a vehicle. Very happy with their fortitude.

We had been searching for months for the car we wanted in a certain price point, and we found it this weekend at Ruxer. The vehicle itself exceeded our expectations while staying in the price range we needed, but the real value we found at Ruxer was the customer service. We messaged Brandon Frick inquiring about price and asking if he could hold the car, as we were on our way and our drive was going to be 2 hours. He promised he would, and made sure that the car was washed, up front, and ready for us to test drive. He was super knowledgeable about the cars features, and we never felt pushed or pressured about anything by any person there that we talked to, and they took care of us and got us out and on the road with our new car quickly. I would highly recommend Ruxer for your next purchase. Very worth our time and trip!

Always available and knowledgeable

Very nice when taking my appointment to pick up my car from where I work at. Liked how they left the invoice on my care with all the details they did to my car. I was confused about something, but when I called to pay for my invoice I just asked and they explained it all. The one little thing I do suggest is that they do some kind of either text or email letting us know when the car was taking and when it was brought back. Because for a while I didnt think it was taken.

I bought a 2020 Ford Edge last week. It was an easy process and Brandon Frick is most knowledgeable and professional. This is the first time I’ve bought from Ruxer and the experience was outstanding!

We had a Kenworth W900L into the collision center following and accident at the end of May. The damage on the truck had included the hood, bumper, radiator, air to air, a/c parts, grille and had shoved the hood into the metal cowl between the hood and cab damaging it. The initial damage was $15,000 of repairs. I spoke with Dennis at the body shop and negotiated installing and painting daylight doors on the truck while repairs were being made. When the truck came out of the shop they had not painted the cowl between the hood and cab, truck was undercharged on freon, all the old radiator lines and freon lines were put back on. Only one hood mount was replaced while one old one was put back into the hood. The lights in the bumper were not properly installed and didnt work. I had to fix the electrical wiring on them. The paint on the doors have what appears to be dust in the paint. I had to tie the doors shut as they were unable to accomplish mounting the doors over a four day span and billing me for the extra time. I took the truck home and managed to do it within an hour an a half in my shop. I have had the truck on the road for about a month now and the Kenworth decal on the hood is falling off. The overall total that they received from the insurance for such a poor job was over $17,000 and they severely overcharged me on a separate tow bill. To add insult to injury they overcharged me on my side by $30 and called me about it later. When I voiced my dissatisfaction with how poor the job was done, nothing was done to try to rectify the situation. I would steer clear of this body shop as the quality of their work is substandard. I know I will never do business with them again.

Got my oil changed here a few weeks ago great service and I only had to wait 30 minutes tops!

Love my New Ford Escape!! The buying experience at Ford was an Easy Process! They were very Helpful and experienced! Will share the Great Experience I had with Ford with all my Friends! Thank you for the Great experience!!Debbie

Make sure you do your homework before you deal with this place

Polite and professional. Clean dealership.

Great service and friendly staff!

Great service on my new and used vehicles. They go beyond and above to make us feel welcome and satisfied. We will always buy from this awesome team! Special shout out to Andy!

I saw a car on Facebook and later I found out that it was being sold by Ruxer in Jasper, Brandon was extremely helpful from the beginning even help me get finance. I totally recommend this dealership, dont hesitate and get your next vehicle at Ruxer

I use the heavy truck service, they always do their best to get me back on the road.

The service department is always happy and helpful. Getting an appointment and having repairs completed in a timely manner and right the first time is something I know I can count on.

Great customer service professionals (courtesy). The piece missing is details of service job. Invoice full of abbreviations. No explanation of what services performed. At time of appointment setting, requested a vehicle assessment of any Ford recalls on my E450 vehicle. No communication at pickup. Need detailed report of service event for records. I have received this from GM dealer for previous owned vehicles.

Fantastic job on my SUV!

Fantastic experience. Great communication throughout the process. No high pressure sales pushes and a great deal on the truck. Stop and see them if youre in the market.

I hadnt needed service on my F150 for awhile, but suddenly I did and the guys a Ruxer came through for me. They scheduled me in for the next day, I had my pickup towed in, they called me late afternoon to let me know that they were able to get it repaired that day. I know that dont happen every day, but every once in awhile they can Make Your Day!!!

Staff very knowledgeable and helpful

Brandon gave us excellent service while purchasing our truck. Ruxer Ford had the lowest price around for the truck with options that we wanted.

I was really satisfied with the service on my Escape...everyone was professional, listened to me as I explained my concerns and helpful.The next vehicle when I am ready to purchase would be with Ruxer.Thank you,Ann Knyff

Got an estimate on nody damage, they were very helpful and helped me understand the process.

Friendly service representative. Kept me informed of progress. Will and do recommend Ruxer Ford.

Dont ever have your vehicle towed by Ruxer after it is stolen and wrecked unless the police have the person in custody. Ruxer will send you a certified later in the mail threatening to have your vehicle title declared abandoned and sold before you get the bill! Ruxer Ford and the Jasper police departments logic is that a victim of theft is responsible for the towing and storage during the investigation. Let me repeat, I was robbed and never received a bill for the towing and storage charges to begin with but I get threatened...nice. I will guarantee my family and friends will never purchase a vehicle from this company in my lifetime.

Scheduled an oil change, tire rotation, hose and belt, and brake inspection. They also took care of a recall repair. Total time at dealership was one hour, but the big surprise was the final bill. No charge. I bought the car there and they had enrolled me in an owner rewards program. Very pleasant surprise.

In and out in 15 minutes to handle paperwork.Better to deal with than years in the past.

We were extremely pleased with Ruxer Ford and how they helped us find a vehicle for us. This is a first class business that I truly believe tries to put the buyers needs first. Brady Jarboe, Brandon Frick, Darren Mathies, and Tim Hodges all helped us out in this process, and they were all first class.

Fast service at a great price

Exceptional Service picked up at my residence returned in a timely manner. Hats off to David Rohlman for arranging the transaction.

I was lied to about service prices. Go to Sternberg in Dale.

Have been customers of Ruxer Ford since 1999. The reason we keep returning is their flawless never changing service and fair dealing practices. We purchased a Flex in 2016 for my wife thats perfect for 4 car seats for the grand kids with plenty of room and safe beautiful ride. We just purchased an 2018 F150 Lariat Super Crew which was as painless experience as ever the staff was great. Its nice to do business with people you trust and have built a relationship with. We plan to stay Ruxer Ford customers and encourage friends and family to do the same.

Great service, thank you

I wouldnt trade my Lincoln for any other car on the road. I love driving it and the safety features are all great. Thanks to all for making the buy without any hassles

The great people at Ruxer Ford continue to impress me. From easy hassle free Salesman, to the great service in the service center. Very friendly atmosphere and highly experienced staff! Thanks for being my #1 car and truck dealership.

As an out-of-state purchaser 500 mi. away, I was apprehensive about engaging with a dealer unfamiliar to me. The Ruxer team, however, was professional and more than willing to accommodate detailed requests. Overall, Ruxer Ford Lincoln represented the vehicle 100% accurately, and most importantly, the salesperson Brandon acted with great integrity. I fear that people like Brandon and the entire Ruxer team are a dying breed in the industry. Thank you for a great transaction!

The service department is great, they are there to help me in anyway they can. And give me up front answers to questions I may have. Ford company not so much, when you something major wrong with your car and its a problem for many customers who have these types of vehicles, knowing what the problem is and not taking care of there customers is a bad deal. I hope they understand this gives a bad taste in customers mouths to not want to buy another Ford. So I hope they understand the concerns of there customers and the problems.

David in customer service has been so helpful, friendly and a good representative of your company. I feel comfortable with what he tells me and that means a great deal!

Always treated great and Dave ruhlman is the best always a joy when I deal with him for any type service work for my F150.

Had a great experience at Ruxer. Mr. Otto was helpful and made our transaction go very smoothly. I really appreciate none of those stupid doc fees!

I have been dealing with Ruxer Ford Lincoln for several years and the service has continued to be outstanding! All the associates are professional, courteous and always go the extra mile to help answer questions and keep me updated. Brandon, Jake and Tim are all excellent to work with and the new Ford F150 is awesome!! Thanks again!Ruxer Ford Lincoln continues to be our best preferred Ford Lincoln dealer in the Tri-State area! We continue to go back to them for every new or used vehicle because of their Hometown low-pressure vehicle buying experience! Brandon, Tim, Darren, Jake and all the associates at Ruxer are great to deal with and we always feel comfortable and trust them for all our automobile needs. We love our new Escape Hybrid!!!

Ruxer Ford went out of their way to get my concern taken care of and the technician was the best

Really great people! My salesperson, Brandon, was friendly and courteous, and lightning quick to respond to my e-mails on any concerns I had. After a minor hiccup with the transaction, the President of the dealership, Nick, personally had a phone conversation with me to assure me he was taking care of things. I really appreciated this, and its not often dealerships go the extra mile for customers. Thank you again!

Good sales staff!! Very accomodating! Delivered my vehicle to me!!

The Entire Service Team at Ruxer Ford Lincoln is first class!!!! Very professional and always going the extra mile to make sure you receive a pleasant experience!!! Hats off to Dan & team!!

I am a proud owner of a 2019 F450 platinum, brought the truck in because after a year and a 1/2 it would not start due to the batteries being bad, ruxers took it in and completed repairs along with recall work in one day, but the things that were wrong with it or not quite right when it came back to me are discouraging and unacceptable, when the batteries were replaced none of the functions like the automated running boards were turned back on or the clocks were not reset in the vehicle, also the battery blankets that sit around both batteries were not re installed correctly they were all bunched up and did not sit down against the batteries fully, also they tailgate recall that requires harness to be repaired was not tied up and was dangling from underneath the truck, I maintain this truck with an open check book and spend countless hours keeping it in pristine condition, and to receive the truck back in the condition it was returned is just due to pure laziness, and is not acceptable.Ruxers did try to right the wrongs, I let them service it only to find more laziness, and unfinished work, did not grease the chassis as service paperwork says to do, along with tire pressures were not adjusted as they said they were on sheet, one front was 10psi low and right inside rear was over 10psi low, checked it before I left the dealer, they had to pull it back in to correct these itemsAnd since I cannot leave another review I will leave this review on my f550 work truck that I have taken to them only to find out they could not complete repairs correctly either on both vehicles, part of the chassis was left ungreased, ball joints were not found on service but when we had them check alignment they were found but by then it was too late and I had to pick the vehicle up, this was the 2nd time I have brought the truck in for the parking brake and the same part to be replaced and repaired, they did not have the part in stock still, however they did complete the front brake service correctly, and I know all you say I may be petty about some of the stuff that I have mentioned here but when you pay hundreds of dollars for a service they are providing they could at least do them correctly or finish them, and when talking to Phil Abbott, he said that if I had lost confidence in their service that I should take it somewhere else, he did not right any of the wrongs, just offer excuses like our lube Tech only makes $13 an hour, and that I shouldnt expect much from the techs service work or repairs, All in all I am just very disappointed, they offer services but cannot complete them as they say or promise.Update, I have been banned from ruxers as a result of these discrepancies and my honest review, they now are refusing to work on my truck that is still under ford warranty.

Probably the easiest car buying experience of my life! Brandon Frick was easy to deal with and the finance guys wasn’t pushy at all! Thanks for the great van; we LOVE it!

Cant thank them enough for taking care of my fleet! They do wonderful work!

Wonderful place to work for! Treat you like family, care about you!!

You always do a great job. Thanks.

I love my new 2017 Ford Escape!! All the features I had on my 2014 Plus some really COOL new ones. Goes to show you can improve on P refection :)

Your staff has always been courteous and helpful. Oil change price is reasonable. What I didnt find reasonable was the cost to replace the cabin filter. Cost of the filter is one thing. But to charge $14+ to replace it seems a little much especially considering it was pulled out to be examined and if it had been ok, then it would have been put back in without an extra charge. So, note to self, find out where it is located and change it myself!

My 2016 F1 50 4 x 4 droped the fuel pump in Birdseye Indiana and I had it towed to RuxerFord in Jasper Indiana.That happened late Saturday afternoon I called them Monday at noon and told him the story and they put me at the front of line and I had my truck back by Friday with recalled done and some other issues taken care of and they charged me zero deductible. Cant beat that if you tried.I failed to mention that was Thanksgiving week.I highly recommend the people at Ruxer Ford they have a good crew there.

I have been dealing with ruxers for quite a few years since Ive been driving at 1:50 all service and collision has been my satisfaction and anything I need they always go above and beyond to help me out I would recommend anyone to go back and visit them.!

Great place and service

Good service. I enjoy talking with the folks in the Service Department for the most part they have been very helpful.

Salesman Brandon Frick was very professional, researched the vehicle we were interested in, and took care of them issues we had so we could buy with confidence.

Dave was a fantastic service rep. Best I have dealt with and a reason to continue with Ruxer Ford.

Great service! On time, friendly and professional.

Just got my new (new to me) 2012 F-150 Platinum. The service was great, and the best that I have received from a car dealership. The price as a little high, but still; I am happy with the buy and if I ever get another vehicle, it will be though them.

We always depend on Ruxer Ford Lincoln to take care of our Ford Fusion for oil changes and other service. They have always provided excellent work and they are easy to make an appointment.

All of the people over at Ruxer Ford have been great to deal with through the years and I have nothing but great things to say about this dealership. Not only are they friendly, courteous, and fair, but the guys and girls in the service department know what the hell theyre doing when it comes to taking care of my vehicle. I could not have asked for a better partner. Thank you Ruxer Ford of Jasper

AWESOME SERVICE! Bought a car from them back in late 2018, and they have made sure to stay in contact with me to make sure everything is ok and when I went for my first oil change, they made sure everything was ready to go and had a loaner ready to go!!!

Prompt, courteous and explained what needed to be taken care of and what could wait

Phil Abbett & Crew helped pull me through a problem with my F550. I would recommend them to anybody that wants Truthfull & Honest Engine Diagnostics. They were GREAT!!

I have been dealing with Ruxer Ford since 2002 when I bought my 98 F-150 STX which I still drive everyday. I wont purchase a car anywhere else. Great people equal great dealership.

Excellent service. Repairs were done ahead of time estimate. Good people doing good work.

*Please note addition at the end:Usually a decent place to do business, but at least one salesman should find a new line of work.Very dismissive the last time I visited, so I went somewhere else and bought a car.I dont think my experience represents the norm however, because I know plenty of people who use them exclusively.*Addition - I was contacted later with an apology and concern. I very much appreciated this gesture of good will. They also advised me steps had been taken to address my issues.*Second Addition - Another terrible experience with a salesman. I had to tell, then prove to, the man what specs the car I was looking at had. I then realized he didnt actually understand the difference between two types of V8s. I was thinking hard about trading up to the car I initially wanted, but compromised at the time for various reasons. He did everything he could to disuade me, plus giving me a economics lesson on the steel industry. Ive placed POs on near 70 million pounds of steel in my carrier. He sells cars. He made it clear I was wrong, and then needed to do something more important than sell me a car. Wow. Just wow.

Very happy with the work that was done I appreciate having a loaner vehicle while mine was being repaired but I didn’t appreciate getting pulled over twice for expired plates!!!!!!!

Excellent service! We were able to get the appointment and get our air fixed before leaving for vacation! Very satisfied😊

We had a great experience with Ruxer Ford yet again, thanks for getting us in quickly for the body work and coordinating the service work with the body work. Youre the best Ryan Hembree!

Had to order parts for my 7.3 desiel an they were right on it an the service people are very nice an helpful