My husband and I hit a deer while in the area on our honeymoon. Needless to say this put a bit of a damper on our getaway. Gerber is definitely not the type of business that takes advantage of stranded out of towners. They fixed our car within minutes just enough that we could use it the rest of our trip without having the car stuck in the shop all week. Ryan was so helpful and efficient. Amy at the front desk was really compassionate and kind. This business turned our frowns upside down :)

Nice people and got my car done in a timely manner would recommend!

Great service and great communication!Brought my Patriot Jeep in for a door repair,they did it promptly quickly!This place gets an A+

My paralegal dropped me off to pick up my vehicle which they fixed the back bumper and my Toyota Sequoia had packing tape all over my back window. One of their mechanics slammed my back hatch so hard that he broke the mechanism that holds the back window and instead of fixing it or calling me and telling me about it, he taped it up with packing tape and surprised me with it when I picked it up and was late for a doctors appointment! At no time did management volunteer to get involved to remedy the situation. These people are obviously unscrupulous.

The reviews I had previously read were all true. If you want to wait more than a month to get your car fixed, this is the place to go.

Helpful, kind and friendly. Ill be returning for any future paint and body work.

Above and beyond all of the team at Gerber in Jamestown. Thanks

My car was repaired to like new condition. Customer service is terrible. I stopped in to get an estimate for my other car. Today. The unprofessional receptionist told me since I’m pay cash for my repair, I have to wait until the 3rd week of April (a month ). before they can look at my car. Totally unprofessional. I will find another collision shop that WANTS my business.

Give a shout out to the crew who got my truck done. Fast and very professional. Will recommend them to all.

Jessica was so friendly and knowledgeable. She was able to answer every question I asked, and I felt extremely confident in her ability to work on my car. She went above and beyond to assist me, and my car was even completed 3 days earlier than expected. The complimentary car detail was such a nice bonus as well. Because of Jessica, I will recommend Gerber Collision to everyone in need of those services!

Overall great experience. I appreciate the information shared involving vehicle repairs and the honesty of my estimate. There are many things involving our vehicle insurance that we have to pay our hard earned $ for every year, that we are not able to claim. But with the very knowledgeable personal at Carubba, They were able to explain all of it to me where my own insurance company seemed to not have a clue.

Chose that location because my Progressive insurance recommended it, insurance adjuster made very nice job! Although my SUV was totaled they made transaction nice and smoothly done! Would definitely recommend this location! 5 stars!

If your taking your vehicle to them because your insurance suggested them, you have the right to go elsewhere. Very rude unprofessional customer service and poor quality of work. Vehicle was not put back together properly and is now falling apart. This was an insurance claim. Maybe they should start a detailing business because that was the only positive thing about that whole experience. Or maybe they billed insurance for that too.

The staff greeted me immediately and were very helpful. I was informed of every detail of the procedure they were going to perform . My car was repaired perfectly. It was detailed perfectly and on schedule. I am VERY impressed! Great experience... If you have to have your car repaired.

Little fender bender.....Molly was very knowledgeable. The estimate was very close to the adjusters. They got me a rental and finished my car early. I was texted the progress of my car---loved it. Nice people, great job on fixing my car, and I am a very pleased customer.

Nice work on our car after hitting a deer. looks brand new!

They are liars and very rude. They didnt follow through on anything they said.

This place was awesome. Everyone was kind and kept me posted on the progress of my car. The job done was excellent and the staff are wonderful.

I had my completed back in the beginning of 2017 due to impact with a pole. The work was great and done in a timely fashion.My husband had to have work done due to impact from 2 deer. We are still waiting on a back ordered part (but it’s very minor cosmetic issue), otherwise he is quite happy with the work done and timely fashion it was completed in. Mike, helped us understand the insurance and pricing for each job over the last almost 2 years. Jessica has kept us well informed on what is going on with my husbands car and what was being completed that day! I would highly recommend Carubbas of Jamestown to anyone! Thank you Carubbas for all the awesome work and service!

I never did let them do the work....I was told 3 days and once they had the truck I could see it would be gone for a week. I took it back before anything was done and went to Kaczar where I dropped the truck last night.

Everyone was friendly, knowledgeable and courteous. Repairs were done in a timely manner.

Recently went to a Gerber collision in Olean, NY. EXCELLENT service. I just had my vehicle repaired at JAMESTOWN, NY Gerber Collision and did NOT have the same experience. I received no text updates about my car, which I had daily from the other Gerber location. The day my car was supposed to be ready I wasn’t given a time. I called to see when I could pick it up and was told it was going to be “detailed” and would possibly be ready around 1pm. I stated that I had to work in another town at 3pm so if they could let me know soon as possible as I needed to make other arrangements for it to be picked up. I never received a call telling me a time until 4:45. I live 40 minutes away from Jamestown. Luckily I had someone already on the way to get it. When I got the vehicle back it was not “detailed”. Now I didn’t expect a full inside cleaning or anything I thought it would at least be rinse off. That was not the case. There is paint primer everywhere. On my door handles, in my window cracks, hand prints, dirt. Very unimpressed and disappointed with this location as I had such a great experience in Olean.

Quick and professional service. Great staff!

Great service, they keep you well informed throughout the process. This is an enterprise drop off and pick up location as well which makes the whole process very convenient.

Decent body shop...works with a lot of insurance companies

Ive dealt with Carubbba three times and had a great experience each time.

Carubba Collision did an amazing job of fixing my car. Molly was amazing and very helpful.

Terrible place to bring your vehicle. They try everything they can to hide things and cover things up. They left fresh welds untreated with no primer or paint. Honed out holes to make my taillight fit properly because they didnt weld the panel in the correct spot or test fit before welding. My bed was totally misaligned, paint burnt and blistard where they decided to torch a bolt but not fix the burnt paint they caused around it.. scratched paint and tried to return brush touched.. the list goes on and on...

Nice group of people. Respectful in understanding the concerns for my vehicle.

Great service. Quick turn around! Quality work.

Took care of my door but not my fender and I felt like it should have been replaced

Very nice people very well informed and the fact that they have insurance people right there is awsome

Excellent honest service,,great people.

Had a great experience, and Molly kept me up to date on all the progree.

My husband Nick got into an accident last year and we used Carruba. I cannot rave enough about the customer service provided by Molly at Carruba. Its such an unfortunate experience getting into a car accident but she really took her time with us and explained every step of the process. Highly recommend Carruba, make sure you ask for Molly!!

Friendly service, decent repair times, and just an all around nice experience. I would definitely recommend them to any friends or family that might need vehicle repairs.

Good Customer Service and work was completed in a timely fashion.

Very helpful and they call you and keep you informed

Was extremely satisfied with the work done on my car...

Very helpful to others in need with there cars

New business looking great?

They did a geeat job on my car

They did a great job on our equinox . 2 days looks like new zero complaints.

Never will I take a car here for insurance purposes. Slow and appointment never kept

Not satisfied with my service my last two visits to this shop, will be looking into a new shop the next time I need repairs.

Not sure whos giving them great reviews, I can only suspect friends and family. Do not go to Carubba.

Look

Wont do work that you want - they have to buy all of the parts.

Decent repairs, but expect to wait for it, slow moving.

They were great at the reception desk and got my vehicle back quickly it had 600 dollars worth of damage they caused do not use them.

Molly was awesome !!

Ok