They helped get the info we needed to the insurance company to get claim covered. We needed the car so they organized getting the parts well we were still able to drive car. Than they got the car in on a Friday and it was done by Saturday before noon. When we went to pick up car not only was the work done but they had detailed the car inside and out!! It was like a brand new car!! Everyone was so helpful and nice!! Couldnt have asked for a better experience!! Thank you!!
I am very happy with the repair to my vehicle. When I picked up the car, it looked like a new one. As a courtesy, the inside of my car was cleaned, and this was a nice surprise. :)
Wonderful experience with Shultz Accident repair, Stephanie, Jackie, and Greg were great to work with in getting me what I needed when this accident happened. I cant say enough about the way they took care of me. This is the way customer service should go. I dont know them outside of the repair center and no they arent personal friends of mine, but they made me feel like I was important to them. They care about each customer. I would highly recommend Schultz Accident repair center to anyone needing their car repaired. Mine looks beautiful, and this team of people are experts in their field. I also want to mention Trevor and I hope that is his name, he was there when I picked my car up, he was a sweetheart. Sorry for the long review, but they made this accident feel like everything would be okay and it was, because of them. Thank you so much for getting me through and now my car is beautiful just like it was before. Excellence is found at Shultz Accident repair!
They repaired a rough edge that was left from painting near windshield. Now the area is very smooth.
Very courteous staff and totally professional job done on my vehicle. They give you a no worries experience, ordering and delivering your rental for you. My car looks great.
Shults was wonderful they took care of me from beginning to end!! They were amazing and the work they did was phenomenal. My vehicle is like new.
Absolutely outstanding service. Very fair and courteous.
The team at Shults Accident Repair Center is just good people doing good work. From handling your insurance claim to setting up your rental, they make the process really easy. I absolutely love doing business with them.
Dropped my truck off for body repairs after a run in with a local whitetail and they got my truck right in. Replaced the damaged areas with new parts and it turned out awesome! Turn around time was about a week after the parts came in and their staff was professional and pleasant to work with.
I’ve worked with Sam and Greg twice now. Both times they went above and beyond to help me when other places wouldn’t. Have made countless calls to find what i need and get it done ASAP. I can’t say enough about them. The girls at the front desk are super friendly and nice too! Def recommend!!!!
They ripped me off $900 in unauthorized repairs.A complaint has been filed with the Better Business Bureau and New York State Depart of Motor Vehicles
They did a great job repairing the deer damage to my car. They kept me informed along the way and how the progress was going. And they cleaned my car inside and out before I picked it up. The only thing I would’ve done differently was to get an exact appointment date when they could start on my car. My car was still drivable and they had it for six days before they got it in to get it fixed. So I still could’ve been driving it for those six days.
Everyone at the shop was helpful and friendly! They were done with my car earlier than expected and gave it back in perfect condition and detailed!
Great people and very knowledgeable!
Ridgeline had to be repaired following a one vehicle accident, as a result of being forced off an icy road by. a semi. Front end damage was extensive. -
Staff and their work are outstanding. Sam was GREAT.
I recently had my car repaired at Shults Accident and Repair Center in Jamestown . I was very impressed with the high degree of professionalism throughout the whole process; everything from the time I walked through the door until I picked up my car. Repairs were timely, updates were frequent and the repair work was perfect. While the car is a fleet vehicle, I thought the price was very reasonable. I want to give a big shout out to Trever Thomas - he was incredibly professional, courteous and awesome with communication and follow through. Hats off to the entire Shults team. Well-done!
Really great team and their work was exceptional!
Slow response times
Great experience dealing with them. Thank you Stephanie and Jackie for your help with a loaner car! I received updates on the progress of repairs frequently! My cars looks beautiful inside and out, Beautiful job!!! Thank you very much!!
The entire staff at Shults Accident Repair Center were so accommodating from start to finish. The work was exceptional and done when promised. I would recommend them highly! Come see Jackie, Greg, Trevor and Stephanie - theyll take care of you!
I just moved back from Los Angeles, California and this shop is literally the best I have ever seen. From the front desk to the mechanics that run this place I am honestly amazed by my service and the customer service they give. They really care and they really want to give you the best price for your situation. I have to add that the shop itself is one that I have never seen before. Ive seen a lot of mechanics shops and this one is by far the most well equipped, managed, and sanitary place of work I have ever seen. Its amazing! Lol they work on your car like a surgeon. It is really Kool and I believe if you need any of there services dont hesitate bc they are the best at what they do! Happy Autobody and Collision Shopping!
Extremely courteous service, this is a first class business. The employees are on top of their game. Had our Subaru in for repairs after hitting a deer.
I had to bring my 2017 Chevy Silverado to them back in November 2018 after hitting a deer they took amazing care of me helping me getting into a rental since I was having a hard time getting ahold of enterprise. They had my truck done in a week and it turned out amazing. I have brought my truck back recently for some damages over the winter and they have treated me great every time I came in. Huge thanks to Shults accident repair center.
That are all amazing down there. Came in crying from my accident. They went above and beyond to make sure I was taken care of. Thanks shirts.
Awesome work!
I had a spare tire cover for a rav4 painted here. It turned out great. The color match turned out spot on
Great service, fantastic repair with OEM parts. No hassle service. I can not say enough good things regarding the customer service. I hope to never be in another accident, but if so I know where I will be going!!
Just want to send a big shout out and thank you to Mike (from Willoughby, OH) and the gang at the Accident Repair Center! We were smashed into in the Tops Friendly Market parking lot in Mayville and Mike was able to get us on the road and over the border back to Ontario by putting the bumper of our 2017 Outback back into place AT NO CHARGE! Plus they threw in a detail... same price!!! The folks at Shults are outstanding... cant thank you all enough!!!
They work hard . But I think they more help or different way of running the business .
Very friendly staff! Did an amazing job on my car
First class
I would highly recommend Shults Accident Repair Center I have been there on few different occasions to get vehicle repairs. Everyone was very nice and very helpful threw the whole process with me .
Was very helpful to what I needed and was very quick service.everyone was friendly
Dont bother this is like going to the Twilight Zone they want more money than anybody else and they talk down to you
Very good service, Jackie seemec to enjoy working with customers.
First repair attempt was rushed and incomlete. Missing body clip, missed a dent, clear coat over scratch, loose hardware, damaged plastic panel and incorrect stone guard placement. Second attempt had same missing body clip, same damaged plastic panel, and Stone guard installed upside down. I will have to fix it myself. Unhappy with giving them my business.
I had to have a broken mirror replaced on 2014 F150. I was in and out in 20 minutes.
Good work, delivery on promised date