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Nissan Of Orange Park
7447 Blanding Blvd, Jacksonville, FL 32244, United States
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Nissan Of Orange Park
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Am
Review №1

I went today to find a car going in not thinking I was going to not get approved again, because I’ve been denied the last 5 years of my life and not knowing why. I cannot tell you Justin Boothe is amazing! He got me in a car I not only LOVED but a great price too. If your looking for a good deal and people that actually care come here and ask for Justin Boothe!!! You won’t regret it.

Ga
Review №2

The best car buying car experience ever. Sybil, Ashlee, Frank, Parker and Jay were wonderful to work with. Besides the sales staff we worked with throughout the entire process, the entire staff at the dealership we’re always pleasant and always offered any help if we needed it. We purchased a used car for my son and I traded in my car to get the Kicks. I will definitely recommend Nissan of Orange Park to my family and friends in the market for a new/used vehicle.

Bo
Review №3

I went to Nissan for an oil change and tire rotation. They not only completed that, but also reattached a loose panel. Thank you so much. Great job!!!!!

Wh
Review №4

Purchased my first ever new vehicle from Nissan of OP a few months back and it was a positive experience overall. I love my new Rogue! Today I brought it back for its first maintenance service since purchasing and the service center accurately predicted the wait time and took care of me. It was a long wait but that is to be expected. I would recommend this place to anyone looking to buy a vehicle.

De
Review №5

Had a great experience with the salesman and no hassle on purchasing the vehicle I brought ... Five stars to the guys who got it done.

Ch
Review №6

AC diagnostic, need new compressor, replaced blower motor resistor a bit pricey but forgot to ask 1st before authorizing replacing it. Waiting on compressor replacement since I just got off deployment and need to see family. Have all the info for compressor labor/price.

Ny
Review №7

My experience with Nissan of Orange Park was phenomenal. I walked in having doubts with my current car I had so many car problems, Elijah helped me and we decided it would be best to trade my current car and he was able to put me in a 2021 Nissan Sentra Sv. Thank you Nissan of Orange Park.

ME
Review №8

Mr. Justice,I would like to apologize for my actions, It was like I was getting no help from anyone at that dealership. To make a long story short I paid for the front bumper to match the truck and I ordered brand new headlights for the Nissan Frontier, I changed them out with the approval of Amanda Yett, Nissan North America Corporate.we are not being represented by any Attorney or Law Firm, I sent you all of the documentation, I am satisfied what the out come was.Mr. Justice,I know its hard to say I was just trying to get my truck fixed correctly and I felt no one was listening, Please Accept My Apology, Mr. Frank Ritzert I ask you to accept my apology if it wasnt for you, I wouldnt have a Nissan Frontier. Godbless lets please move forward on this.thank you,Shawn & Maria Jones

I
Review №9

Very efficient and courteous service. Josh went the extra mile..but got me to replace 2 tires :). He said for safety reasons, it was needed to complete the alignment process. Not sure since I am not an expert. However, I trusted him and they were at an okay price. They also cleaned and vacuumed my vehicle which is a big plus! The waiting areas both outside and inside were clean and neat.

Wh
Review №10

I came in, after months of being called, to see Frank. He was busy so I got Steve. I briefly told Steve what I was looking for in a vehicle, about my credit situation and also a snippet of my financial situation. The conversation lasted all of 3 minutes per him not really probing for more information or even showing a genuine interest in my visit. I initially stated that I didnt have a down-payment nor a cosigner. Without even giving me my options or telling me what would be needed I was told, Im sorry theres nothing I can do for you. My credit wasnt run which is a great thing. But again I would have loved to know what my options were, what was my car appraised at, and if a down-payment was required, how much would it have been? That way I couldve made an educated evaluation on whether its worth it to pull money I had put aside in the event that I needed to use it. Amongst the knowledge of what would be needed for a deal to be made, some genuine care or being made to feel that my business was wanted would have been nice... Maybe it was an off day, maybe he had had a long day, saw my 2 small children and thought let me not waste her time. I dont know. The experience however couldve been better.

Ja
Review №11

David Bright is the BEST SELLS GUY IVE EVER MET!!!! Its my 3rd vehicle with this young man... And Im very grateful that hes always there to answer all my questions and concerns. Thank you David

La
Review №12

Feeling very relieved and grateful for my entire experience at Nissan of Orange Park. Memorial Day Weekend, I traded my previous car from a local dealership I had a horrible experience with. Spoke with Frank who was excellent and was helped by Sanchez, who also was extremely excellent at what she does. Sanchez was knowledgeable, accommodating, and honest. There was no pressure and she made the process a breeze. Jay in the finance department was also great and left out no detail. Im pleased with my new car. Im glad I took a chance and stopped by. The staff overall had great customer service. Special thanks again!

Mi
Review №13

A very nice experience.Justin our sales person was wonderful and really worked for our business. Hes very knowledgeable and informative.Also of mention is Frank and Tim.All around great experience.

Rh
Review №14

Every time I come for a service on my vehicle I’m always waiting for hours and at a time. No one updates you on the status on the vehicle. They just leave you waiting! Bad business all around. Waste of time and money. No remorse for the delay at all. It wouldn’t be so bad if I didn’t have to go out of my way to contact them.

Br
Review №15

I wasnt planning on buying a car when I arrived at Nissan of OP. I was simply planning on getting an idea of what I liked in a vehicle by visiting a few dealerships and seeing what features were available in different models. Well the Nissan Rogue Sport drove like a dream, and I didnt even need to visit the final dealership of the day on my list. My sales rep, Steve Bristol, was amazing at pointing out all the features in each car that I test drove, and he wasnt pushy at all. Plus, he gave me a great deal on both my purchase and my trade in. I will definitely be using Nissan again.

Je
Review №16

Doing business with Nissan of Orange Park has been the best experience in car buying. Bobby was wonder and selected a perfect car for us. We were able to do all business online and they delivered the new car to our door.

Ro
Review №17

I scheduled an 8:15 appointment but still waited almost 3 hrs. No explanation for delay, no apology . When I asked when I would be serviced, I was told you are the next car to ne serviced in 30 to 40min. Mind you this was already 1 1/2 hours after my appointment. You should do better at valuing your customers time.

Di
Review №18

This visit was for oil change and new tires. It took 4 hours. I did have an appointment for 1:30 and I left at 5:30. Just a bit long of a process for an appointment.Staff is friendly and kept me informed by way of text messages. Estimate was accurate. I will definitely be using Nissan of Orange Park again.

Ji
Review №19

Walked into the dealer today with not so great credit. No co-signer. And got an excellent offer on my trade in and a much better interest rate than I was expecting and bought a brand new 2021 Kicks. I was treated more that fair. They backed up all their promises in writing. Thank you Nissan of Orange Park. I am a satisfied customer

Sh
Review №20

Chris ONeal is the BEST!! I trust him implicitly... he gives me good advice and options when theyre available. Chris makes having my vehicle serviced easy peasy and because of that, I drive an hour out of my way to have him take care of my car. Thanks Chris :)

Ja
Review №21

This dealership gave us the best car buying experience by far! Knowledgeable and understanding of what we needed/wanted. Frank and Alex worked hard to get us our new truck. If you want to get a car, ask for them! Financing was easy and we loved the atmosphere! Probably the most fun experience weve had purchasing a car. Thanks to Frank and Alex, we appreciate you guys! Would come back!

Br
Review №22

I really appreciate the customer service. They were very friendly and kept me up to date with everything going on. I was done in the time frame that I was given.

Ke
Review №23

Recently had some issues that Dennis the Sales manger was able to resolve from day one he was always concerned with my issue. I want to really thank Nissan for out standing customer service.

Jo
Review №24

Quick, friendly, and like the video maintenance review during service

sh
Review №25

Was greeted with a smile. Whitney was superb. She was right on point with how long my service was going to take and she was correct. My vehicle was waiting for me within the hour and considering I had a right scheduled that morning I was happy to get in and out relatively quickly. Saying that she was courteous is an understatement. Very rarely do you meet someone who shows they love what they do and she hit all points in my book. Definitely will be back. Can’t wait to get my services done in another few months. By the way your coffee is great too.

Ja
Review №26

Nissan offered to pay off my current car and the whole experience exceeded my expectations. I was offered a better deal in new car. Ashlee and Andrew were amazing and very patient with me.

Ad
Review №27

I walked in with very little hope of getting a vehicle. Im a student, mother of 2 with very little down. I walked past a vehicle on the lot thinking dont even look, its out of your price range. Dave our salesman asked what I was looking at. I replied a truck. That truck did end up being a bit of of my range of pay I was comfortable with but he came back with that same vehicle I passed on. I instantly fell in love with this vehicle. Not only did they help me figure out a reasonable down payment, but they hooked me up with a new insurance company that brought my insurance down from over $300 a monthn for liability to $230 for full coverage on one vehicle and liability on the other. When I tell you this company will go to work for you, I really mean it. Im beyond grateful and will be doing business with them only from here on out. Thank you so much for the wonderful experience!!!

Mi
Review №28

Mr. Steve was very professional in the sell of our Nissan Titan pro4x . I had always been a Tundra Crew max man. But threw Mr. Steve and your staff they all were very helpful. Mr Shawn in finance was great. Thank you all. I have recommended several friends your way already.

La
Review №29

Whitney and Steve went above and beyond as always to ensure my experience was great! I have purchased two vehicles from Nissan of Orange Park I Love My Orange Park Family!! Thanks to Andrew For My New Altima and Jay for getting me the deal I wanted 💯

Te
Review №30

Great sales personnel. Fitted our needs expertly. Drove off in a new Kicks!

ia
Review №31

Very friendly great dealership….well this is a update i went in originally for a battery issue my service rep was Whitney which the couple of times I’ve dealt with her she has been amazing I have no complaints but Chris with his smart mouth. When I explained that I was having a issue with radio after the fact my battery had just been changed in the car an I know I had the same issue before an they updated my radio without a charge. So my radio was fine until I got my battery changed so of course they Chris blames it on something else an tries to tell me I was in warranty the first time I got my radio updated when I knew I wasn’t in warranty an just tells oh yeah you weren’t they just goodwilled it so. Then he cancels instead of just closing the appointment so I can’t do a review or score him. I just don’t think it’s right for me to have to pay for my radio to be reset when I just got my battery replaced 3 days ago an they could have reset it at the time since I paid for my battery to get replaced. If you go here for a service I highly recommend Whitney just not Chris

Ea
Review №32

Once a arrived at my home. I was able to look at my paperwork from my service and it shows my brake fluid is low. I feel that is something very important and no one told me or even asked me if I wanted my brakes service. After waiting 2 hrs for a oil change it should have been address. So with that said the service sucked. I wont be back to your facility for nothing and I will tell all of my family and friends. Thank you

Cr
Review №33

This is the worst dealer on the planet. My girlfriend had an appointment at 1:15 for an oil change, it is now 3 1/2 hours later and She is still there. Nobody will tell her where her car is or way it is taking 3 1/2 hrs to change the oil. When she asks what is going on they tell to go away and they will tell her when it is ready. Last time she had the oil changed they let the finished car sit and didnt tell her it was ready. She will be trying to get her money back from Nissan for the money she spent for the warranty.

Wa
Review №34

None of the service employees (customer facing) wear a mask or socially distance. They seem a bit apathetic about customer service. The quality of the service work seems fine and professional.

Ki
Review №35

We had an amazing shopping experience. Peggy was not pushy and went above and beyond any expectations that we had to help us find the perfect vehicle for our family. Based off of the experience she provided we would give 5 stars.

Am
Review №36

Whats the point in making an appointment when the wait time is greater than 2 hours? Us single mothers who do not have the ability to drop off their car and come back have to wait with bored children for hours. Worst experience ever... And Id like to say it was a one time bad experience, but thats just Nissans every day experience... Its happened to me four times now. Their appointment times are a joke. Ive tried four different times and have yet to have successfully completed said oil change because I refuse to wait over 3 hours for an appointment.

da
Review №37

Had a great experience very efficient even delivered the car to my home very pleased with them

Ju
Review №38

I arrived for my scheduled 1215 appointment for oil change and tire rotation a few minutes early. Marshall promptly met me. He was courteous and efficient. He said they would try to have me out around 1:30 or 1:45. My first communication was at 3:00 when I received a video on my inspection recommending all sorts of work on my Rogue. That may me believe that the technician had not even begun the work until well after the time I was told I should be out. Opted to have cabin filter and new battery added to order and was told that would be about a half an hour. At 4:00 my car was finally ready.I hate to submit reviews because I fear it will impact service advisor. Other than over promising and under delivering on time I do not think this should reflect on him.I believe this is a management issue. Don’t make appointments if you can not begin the work somewhere around that time! Don’t schedule too many appointments than you can handle in a reasonable amount of time. I think 4 hours is way too much time to spend for routine maintenance. Under promise and over delivery!!!

wh
Review №39

I get services done at Nissan about monthly and always have an amazing experience, thanks to my service advisor Whitney. She has amazing customer service skills and always lets me know what is going on, so if you ever need services done on your car, ask for Whitney! I wont ever use another advisor.

sa
Review №40

I Bought my first brand new car here the experience was great, I loved the location, the sales person came right out to me and was ready to service my needs.

ch
Review №41

I have a 2017 nissan sentra sv. It was not purchased thru nissan of op. It was purchased thru carmax. Car was under warranty thru nissan Corp of America. Had a cvt failure at 55000 miles. They took care of me, addressed all concerns and treated me with respect and care.

Ga
Review №42

We came in looking for a Nissan rogue and Alex helped us out. He was super personable, made us feel like a friend, and he got us a treat deal. Jay was great too, we actually enjoyed our time while we were there. They made car buying fun

De
Review №43

Danny Hines and his team are amazing! Ashlee was so sweet and a pleasure to work with. I highly recommend Nissan of Orange Park and his amazing team. You will not be disappointed!

Ca
Review №44

Want to give a big thank you to Al Miller in the service department. Yesterday the oil level sensor in my Audi A5 lit up, so as soon as I could, I called the dealer to make an appointment for service. Al said to bring it in that afternoon. They checked it out, made a minor adjustment, and called me to say everything was fine. When I picked up the car, I found they didnt charge me anything and they had washed the car as well. Am so happy to do business with such a fine company which employs terrific folks like Al Miller.

ri
Review №45

I looked for 9 months and went to every dealership in a 50 mi. radius All I GOT WAS WHAT THEY WANTED TO SALE ME NOT WHAT I NEEDED.THEN I WENT TO NISSAN OF ORANGE PK TALK TO DAVE, FRANK, OR THE FINANCE MAN THEY TOOK THERE TIME LISTENED AND WENT OUT OF THERE WAY TO HELP. IN MY OPTION THAY ARE THE BEST

Da
Review №46

Went in thinking I was going to buy used. Ended up in a new vehicle for a great price. Sanchez was a pro. Very well informed and personable.

2
Review №47

Terrible ! Customer! Service! When they finally answer the phone its on speaker ! And they are rude ! No problem . Ill spend my money else where . Good luck with those clowns .

De
Review №48

The entire experience was effortless and enjoyable! Our salesman Steve Bristol made the whole experience pleasant with no pressure and even continues to be helpful after our purchase with car questions! Very impressive and appreciative!

Ro
Review №49

Had some extensive upkeep performed on the engine. Extremely pleased with the work done. The staff was very courteous & accommodating. I felt well cared for. Chris ONeal was the name of the gentleman that I dealt with directly. Hes a credit to your establishment. And thanks to his professionalism, my customer service experience was exceptional, to sum it up, in a nutshell.

Ka
Review №50

My service writer Whitney, was awesome. She updated me several times through out my wait. I did not have to ask what’s the status on my car. Though my wait was a little longer than expected, Whitney was able to give me a discount. Whitney went above and beyond my expectations.

Sh
Review №51

I applied for a vehicle at this particular dealership because my cousin had just purchased from here. After my initial application was completed, I heard right back from the customer service dept. Well, my credit is challenged, like many peoples are, and I didnt have a huge down payment. I guess their amazing customer service only applies to some. Its been well over a week and Im still waiting to hear a decision. I sent a message back to the rep, Sybil, who had been communicating with me. I never got a response back after 2 days, so I sent another message. She responded to my 2nd message, and apologized that she didnt see the 1st message. I was then told that my current vehicle could not be accepted as a trade, too much negative equity. I then asked if I was able to be approved without a trade in, Sybil said shed find out. Well, that was Friday (4 days ago) and I still havent heard back. This sort of service is very frustrating. Yes, my credit is challenged (due to a recent divorce),but I make decent money. It seems that you cant get help unless you have a huge down payment. I was very disappointed with the customer service.

Ju
Review №52

Great experience David bright did a great job telling me everything about the truck, thank you frank the manager, everyone very nice !

Ki
Review №53

Josh Champion was amazing and very informative. The Team went above and beyond my expectations.

Pr
Review №54

Everyone was helpful and professional!! Steve was my salesman he made buying a car easy and fun!! I was looking to buy a used car but ended up with a brand new car thanks to Steves persistence with making a GOOD deal!!

Ki
Review №55

My experience with Elijah Carter and Jefferson was AMAZING! These guys took the time to explain every part of my contract to me, they gave great advice about what I should purchase and why because I was a first time buyer. I was there no long than an hour and 15 minutes. They guided me through the whole process and I was so comfortable with them! I will buy all my future cars from this dealership. Elijah did a fantastic job, so did Jefferson. I am satisfied!

To
Review №56

Awesome experience! Everything worked smoothly. Sabastian is the BEST!

Be
Review №57

I found the salesman very knowledgeable about the car I was interested in & the managers willing to listen to fit my financial needs! The entire staff was friendly!

Ma
Review №58

It is absolutely not okay to try and shame someone for not being interested in their cars.

Ca
Review №59

Communication about my auto needs and price was great. I like the text and video presentation of my work needed to be complete. I was shuttled home and back by uber services.

Ki
Review №60

An amazing experience! The staff and service is outstanding! 5 stars Go see them you want be disappointed ...

Be
Review №61

Go see David . My family loves this location. Great people feels like family when you walk in . Jay is also extremely awesome

Ch
Review №62

Best car sales service ive ever had,, worked with me and even went above and beyond to get me a lower payment and interest rate,,

Sh
Review №63

Ron did an amazing job with my trade deal. Hes personable and thorough.

Im
Review №64

This place is the place you want to buy your car! Ms.Peggy Tate was professional, kind,and made the buying process super easy!I didnt feel pressured and she didnt talk down to me when I asked questions. The financial service gentleman was very patient with me when I asked to go over the numbers twice and threw in a solid warranty plan. This dealership already offers a lifetime warranty for the engine and transmission, but I wanted extra coverage. The general service manager also gave me a reasonable trade in value to put me in a better car! 10/10 would recommend.

Wi
Review №65

When I walked in the door, I felt a welcome spirit for Mrs. Peggy. She sat me down and was honest with me from start to finish. She made sure I was provided with everything I needed. I walked out with the vehicle I wanted with perks. That was so awesome, then there was the managers, they had great personality. At the end of the day I would buy from them many more times and send everyone that reads this.(Go there and get your car you wont be disappointed.)

Ta
Review №66

Sebastian was very helpful in helping me ease my mind. He was very helpful in explaining everything that was done, or checked out in regards to the concerns that I had. And I really liked the video text that I received from the service techs.

Ni
Review №67

It was a great experience I could have we are enjoying our new vehicles.

Jo
Review №68

Chris O’Neill my service advisor was exceptional.

wi
Review №69

My advisor Whitney was great! She didnt force any needed services, she just recommended that I get them done. She had a great personality, and very friendly.

Ch
Review №70

I have spent months looking for the right car for myself, the dream car. I had finally decided to wait, but then the car I was driving decided to literally die on me. I got on the Nissan of Orange Park website and the search began again. A sales representative reached out to me, and I am so happy that I answered the phone. Justin Boothe, listened to my dilemma over the phone, offered to actually come pick me up and let me test drive a vehicle. I didnt take him up on it, but I did make an appointment to go in and see him. Justin did a wonderful job, I told him what I was looking for, a Nissan Rogue, my only real request was that it could not be painted red. I didnt care about all the bells and whistles, I just wanted a Rogue. He said that he would find me the perfect Rogue, I honestly didnt think he would. He came back with the key to a Rogue, and we went for a ride. That man made it happen! It has more features than I could have ever hoped for. He was very professional but he also made my experience in buying my dream car fun. I am so happy with my experience and my sales rep. Thank you Justin Boothe for making this lady a very happy person. Go see Justin, maybe he can make your dream come true also.

L
Review №71

I had the best experience working with Justin and Sybil at Nissan of Orange Park! They made sure I had everything I needed and took all the time necessary to make sure I understood all the little nuances of my new vehicle! If you are in the market, go to Nissan of Orange Park! It will be well worth it!

Ch
Review №72

Great experience... Third vehicle purchased from this location... Drive from San Marco..Isaiah Carter was thorough and knowledgeable !! Procured missing floor mats within days of sale... Entire sales staff personable and professional...Nissan before...Nissan now...Nissan next...Thank you very much....Have to run... Have car payment 😯Charles & Mark Shine-Wise

Ja
Review №73

Best car buying experiences Ive ever had. Justin got us the car we wanted and got us out we was there no more than 3 hours. Was impressed on how they actually tried to help us money wise instead of shafting us.

Al
Review №74

Amazing people and great customer service thanks for all you do for me

Cy
Review №75

I was told approximately how long it will be and and that approximation was correct.

Mi
Review №76

I had a great experience with these people. I had done gone to Benton Nissan in Birmingham Alabama and got screwed by them. Me and my wife had filed bankruptcy. Benton Nissan told us that they could get two cars financed one for me one for her. After we got done with hers paperwork signed and all they said that they couldnt put another car in her name or even in my name because Ive been self-employed for less than 2 years. Get a letter in the mail from these people and was hesitant called and talked to a man named David Roberts. He assured me he could get me financed by myself. It may have taken a week because of certain paperwork I didnt have at that moment. They got me financed they offered to deliver the car to me in Birmingham Alabama, but I figured since I was going to be in Jacksonville delivering a load I would just swing by there and sign the paperwork. They even got me a cheaper interest rate than they got my wife by about 12%.

La
Review №77

I was able to work with the gentleman named Kendrick who helped me buy a vehicle prior. Great service. I can tell he really cared.

To
Review №78

I’ve come here 3 times for an oil change on my car. Each time it takes between 3-5 hours for JUST the oil change. Today I sat for 3 and a half hours before they even started servicing my car. I didn’t get my car back until after 4 hours. If you can avoid getting your car serviced here, I recommend you go somewhere else.

Ad
Review №79

Chris and the team did a great job in a timely manner. Chris took care of all the warranty services and my truck was up and running the next day.

Ti
Review №80

Parker worked incredibly hard to put me into a great vehicle. He was courteous, professional, honest and engaging. I would highly recommend that my friends and family see him for their next car purchase!

Au
Review №81

Amazing customer service! I bought a car from Cody Fuller and he was very nice and helpful!

Ch
Review №82

Working with Cody and Peggy was an amazing and pleasant experience. I left with a brand new car and great services provided

Gr
Review №83

Wonderful experience and a satisfied customer the sales person Alija was very explainable

St
Review №84

Marshal and the tech team were great. They were very professional and on top of servicing our Pathfinder. We loved the video inspection to see what was recommended to be done. Because of Marshals great service I would highly reccomend anyone to deal with Nissan of Orange Park

Ki
Review №85

Ive purchased many cars, but Nissan of Orange Park exceeded my expectations. I didnt want to spend hours on a holiday making this purchase, Kendrick Calhoun made sure I had an expedited experience and I drove off the lot with what I wanted. Would definitely recommend them to family and friends.

Ja
Review №86

Had an oil change and my service advisor whitney was great..She also let me know there was a leaking strut and had it ordered before i even left.

Am
Review №87

The service itself was very thorough however I have a 1030am appointment and my vehicle was not done until 140pm. Unacceptable! What is the point of an appointment!?

Ro
Review №88

Courteous staff and Friendly service…Thank You all for Everything

Ga
Review №89

The best car buying experience in my life very happy and I be doing more business with Nissan Of Orange Park also I gonna tell all my friends who need a car where to go at Nissan of Orange Park.Also the agent Andrew Limbrick is very professional and very nice guy he make me buy the car with his amazing experience for this specific car I was looking.This place all the people was very friendly and nice even my kid noticed that very good job guys and keep it up.

Ji
Review №90

I dealt with Elijah. Good guy and been real helpful even after the sale.

To
Review №91

The sales men went over & beyond. I really appreciate everything they did for me.

Je
Review №92

Willing to change my review if my issue is handled but after this I may never buy Nissan again. My warranty was never entered into their system. Ive either been lied to and paying for a warranty they have no record of or someone dropped the ball. I bought a brand new 2020 kick and the battery isnt keeping a charge. My 4 calls Ive been told Ill give your info to finance and have yet to get a call back. Then the service dept is closed when I have a problem. Now I have a brand new vehicle I cant even drive. They gave me great service until the paperwork was done and now I cant even get a call back. Absolutely disgusting customer service once the lease is signed.EDIT: Once I finally got a hold of someone, they were very helpful in explaining my warranty and getting my repair scheduled. Still frustrating that I was told different things by different departments, and that I had to call 5 times to finally get the time of day, but once I finally got through my issue was handled quickly.

Ch
Review №93

Best car buying experience Ive ever had. Elijah and Ray we awesome!

Da
Review №94

Communication from all parties involved with my service was phenomenal. Whitney Flanders is a shining example of great customer service. I look forward to working with her in the future.

St
Review №95

I would like to thank Marshall Taylor @ Nissan of OP for the amazing customer service he provided over the last few days. I called for pricing on a door handle repair. He was able to quote me a price during the call that beat out other dealership pricing. He was able to work with my schedule to get us in right away for the repair & out in time to start my workday for all the repairs. Its also nice to receive a follow up text to see how things are going with the repairs & to remind of upcoming appointments.When we arrived for the repair the techs did a full inspection and notated some additional repairs. Marshall was prompt to provide pricing. After calling a RPM & Tires Plus for a second quote we decided to book the appointment with Marshall for 2 reasons: Customer service & pricing. I appreciate that Marshall took his time to explain the repairs, explain the cost and was respectful during the entire process.On our 2nd visit for additional repairs, Marshall worked with his team once again to ensure we would be out in time for me to start my work day. Thank you also to the tech who worked on my car, I wish I had gotten his name. I absolutely appreciate the efforts he put in to the repairs & that the tasks were completed in a timely manner.Thank you again to the team @ Nissan of Orange Park. I will absolutely be back for any car repairs. It’s worth the drive from St. Augustine!

Da
Review №96

The sales associate Justin Booth was very unprofessional when decided that we didn’t want the truck he kept trying to push on my wife and I. We told him twice what we wanted and he became very aggressive then rude. We purchased our first vehicle from there but never will we return or recommend if the sales associate are like him.

St
Review №97

Oil change. Chris always gets me in and out as quick as he can. Always so helpful professional and nice.

An
Review №98

We really enjoyed our experience thanks to Ron. He was nice,honest and extremely helpful in making our experience as painless as possible.

Do
Review №99

I was so impressed with the service I received at Nissan of Orange Park. Chris ONeal and his mechanics provided excellent service. I was truly blown away when I received the Walk Around Video of my car. I have never seen this before and it made me feel more comfortable about choosing to have several areas of my car serviced. The communication was great and I loved that I was offered transportation so I did not have to wait hours at the dealership for my car to be completed. Same day service was also very convenient. I would absolutely recommend having your car serviced at Nissan of Orange Park and will feel good about having my car serviced there again. The only thing I would recommend are a few less appointment reminders via text and email.

Gi
Review №100

Nissan people make the difference! Sales David Bright is always welcoming.Servicelady Mandy Calcote greeted me without delay. Service was prompt and explained to me clearly. Thank you to all.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:7447 Blanding Blvd, Jacksonville, FL 32244, United States
  • Site:https://nissanoforangepark.com/?utm_source=google-gmb&utm_medium=organic&utm_campaign=google_my_business_sales
  • Phone:+1 904-467-9687
Categories
  • Nissan dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:11AM–5PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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