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Kitchen USA, Inc.
6965 Philips Hwy, Jacksonville, FL 32216, United States
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Kitchen USA, Inc.
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Em
Review №1

This place has some of the most beautiful products around; we purchased Kitchen cabinet for our new home and had a great experience. Sales people are friendly, informed and not pushy, worth checking out.

Je
Review №2

Well, The moment I enter Kitchen USA, I felt at home, and I new this is my place that I will buy my kitchen from.I new exact the design I wanted and I looked in so many places . I have a unique kitchen and unusual one.Either, the other did not know or could not see what I wanted.Ken gave me confident, and gave me what I wanted.Personal attention, That what every one need, to get to the goal you are looking. Were ever we had issue with size, or location, all was solve to satisfied my needs. Just to make me happy.The word NOT able was not existed. And off course things happened and issues were there. But all was solved to my likes.They have super experience team excellent service, friendly, Highly knowledgea

Ed
Review №3

After going to several kitchen cabinet companies in Jacksonville, we chose Kitchen Usa, From the beginning of the process to the end they demonstrated superior customer service and really listened to what we wanted. They are extremely knowledgable and their attention to detail is amazing. I would recommend them to anyone.

La
Review №4

Very professional and detail oriented. Our first encounter with the owner was exceptional. Support staff great. Fabrication of countertops was perfect and installers couldn’t have been better; they made sure we were fully satisfied. Would highly recommend.

Sa
Review №5

Kitchen USA built and installed beautiful custom cabinets for our kitchen. They used quality materials and their work ethic was excellent. The cabinets were built in a timely fashion and installed to perfection. Glenn, their installer, takes pride in his workmanship and it shows. The entire staff was a pleasure to work with. I would not hesitate to refer them to even my closest friends and family. We are very happy with our new kitchen and the work they did for us. We will definitely use their services again.

Ro
Review №6

I built the house in Neptune beach. I was looking for a good kitchen cabinet company with a good reputation and found one in Jacksonville . Haley and May were very helpful during the design and installation.I had an excellent experience with Kitchen USA from start to finish. They provide a high-quality product delivered in their promised time-frame. I would use them again without question.Fair pricing, excellent, prompt, and professional service.Thank You! (Donuts in the office are AWESOME)

Er
Review №7

The Cabinets are top quality. Communications are clear. Staff is excellent from the estimator and office staff to the various installation crews and the Workers are courteous, respectful, very helpful and accommodating. They all went out of their way to make sure we were happy and that all our questions were addressed. I would certainly recommend your firm.PS: Ken and Orlando were the most recent crew at my house, and like the rest of your crews they were great. Your staff is as important as the quality of your cabinets at advertising your work. Both are great.

St
Review №8

We used them for our two bathrooms and kitchen. Cabinets and counters for both installed. We scheduled the install about a two week ahead of time and they showed up when they said they would and installed everything properly. May was great helping us pick the best cabinets and drawers to maximize our space. The fridge piece was wrong the first time but they came the next week and installed the correct piece no problem. Awesome value and for the price you pay solid quality.

An
Review №9

I am so happy with every aspect of my project. I had a small laundry room that needed countertops. I purchased a remnant of quartz they treated me like a million dollar customer. The service was amazing and the install is top quality. I highly recommend !

Je
Review №10

I have a very pleased experience from start to finish. The staffs were very helpful and provide lots of information about choosing the cabinet. The whole process was smooth as well as the installers were very careful with their work. The most surprising part was about the high quality of cabinetry with reasonable price which definitely met my expectation. My husband and i were very satisfied with it. I would highly recommend Kitchen USA to others.

So
Review №11

Im an Interior designer and recently collaborated with Kitchen USA for a few projects I have taken on. I also had them make a fireplace mantle and open shelves that I designed; I couldnt be happier with the result. Everything they make is absolutely beautiful and of the highest quality. One thing that really helps is that they supply us with excellent samples to show our clients, which makes my job easier! I will continue to support them whenever I can knowing I will always be satisfied.

Th
Review №12

KITCHEN USA recently installed all the kitchen and bathroom cabinets for my new home. They also did some built-ins for the living room fireplace and for media equipment. They were excellent to deal with. Very professional with great design ideas. I am very happy with the finished product.

Gr
Review №13

Kitchen usa has made custom cabinets for me on many occasions. I am always impressed with their quality. Beyond impressed really - their work is excellent whether its a huge quirky corner cabinet for a master bathroom or more standard kitchen cabinets. Ken and his team exemplify professionalism at every level. Prices are great too. I cannot say enough good things about their work, or about them as people.

Ru
Review №14

Would definitely recommend. Great deal on a bang for the buck type level. The custom cabinets are high quality, and they have a bunch of options for stone counter tops. They were friendly and easy to work with, and I am quite pleased with result.

Go
Review №15

The sales and services are flawless. I was exceptionally amazed at the ease of ordering and installation considering we were from WV. Locally we found it difficult to find quality craftsmanship and thus started looking for other options. After contacting multiple companies I am thrilled we chose Kitchen USA. They transformed in a weekend what I assumed would take a month for most contractors. Our beautiful kitchen is now the focal point and gathering location for everyone who visits.Sincerely, Thank You!!

La
Review №16

Kitchen USA tailored our kitchen, bathroom(s), laundry and media room cabinets. With his 16 years of experience, Ken and the craftsmen at Kitchen USA created a beautiful fit & finish! as we all know kitchens and bathrooms are an integral part of any home. We would highly recommend this OUTSTANDING company!

Te
Review №17

Look no further in your research for the expertise in finding a Fabricator for Granite and cabinet installation! My wife and I are used to searching out 2 or 3 bids for any large project. kitchen USA was our first call, and we hit the jackpot! Ken is easy to get a hold of, will spend as much time as you need in helping you figure out whatever questions you have regarding the project. We replaced our Kitchen cabinet and counter tops with a beautiful Typhoon Bordeaux and custom-made white cabinet, also did several bathrooms with Rhino White Marble. Ken-and his team for measuring and installation come with years of fabulous work!!! Ken was extremely wise in advising us in multiple aspects of this project! He takes extreme pride in his work, eliminating seams when others would quickly break up the work to make it easier. We had a 124 long inch bathroom counter top, and Ken searched out a slab that would work for us, keeping it as one piece,not seaming it. We are thrilled with the final outcome, knowing that Ken and his co-workers will work with you...making sure as a customer you are completely satisfied..Thanks guys!!!! This project is proof of a business that loves their work, take pride in helping, and will do anything to create a Perfect job!!!!

Ed
Review №18

We recently engaged Kitchen USA for our kitchen renovation. May was exceptional in meeting our needs and providing solid and professional service at a very competitive price. We quickly established a high level of trust and communication when may provided 3D sketches and plans to visualize in advance of committing our order. Our cabinets and counters were supplied on time and on budget and we are delighted with the finished product. We have no hesitation in recommending May and Kitchen usa to anyone looking for professional quality cabinetry with great customer service.

Lu
Review №19

I am an contractor and we work with some of the best in the industry. I have been working with Kitchen USA for almost a decade now. They always deliver an exquisite project for us, with the highest quality kitchens.Its easy to work with the design team, and my clients are always super happy. I can easily recommend them to anybody, from a home owner, architect, interior designer or developer.

Mi
Review №20

Highest quality work, impeccable customer service, and professional business environment.. Any project I have had with them has turned out amazing. Really pleased I chose to work with them. Another plus is they are a family owned and operated establishment. Always support local businesses!

Je
Review №21

Thank you kitchen USA for a great experience and a beautiful kitchen for our new home. Everyone we dealt with was exceptional, from service to install! We couldn’t be more satisfied. Awesome job

Br
Review №22

Big thanks to Haley our designer and Chris our installer and the rest of the kitchen usa team. Haley insured we had every small detail covered in our design ideas from depth of drawers to handle sizes and balance of size. She insured that the cabinet opening were perfectly sized for all our appliances new and old. The tolerances were seamless. If we had any concerns or questions she was available and returned our calls quickly. Chris’s skills and craftsmanship made our crooked walls and ceiling look straight. His consideration for keeping our house clean and tidy both during the day and after were appreciated. Spend the money, go with the best you wont be disappointed.

Cl
Review №23

They made great suggestion and the follow up was incredible. The prices are great and the quality of the cabinets outstanding. I enjoyed working with their professional, very knowledgeable staff. The cabinets were delivered well and they are beautiful.

大道
Review №24

They are a very client oriented company.They listen to the client and are most helpful in meeting the clients wishes.They deliver a quality product on time and in budget. They take care in the installation process. Pricing is reasonable for what they do.

Pe
Review №25

I pinged May as a hail mary because its busy season in Jacksonville, but we wanted to squeeze our kitchen cabinet project in between another restoration project. Although she was booking in May at the time, she was willing to try and accommodate our schedule. Her and her crew worked along side the restoration crew, stayed flexible, did an absolutely fantastic job, and did it all on time at a reasonable cost. No frills. Didnt up sell. Didnt over commit. Simply does what she says.

Ch
Review №26

Kitchen USA replaced our kitchen and master bath cabinets and counter tops. They did a fantastic job! Ken and his team were great to work with. We are very pleased with the quality and service we received! The prices were very competitive if not the lowest we found. Undergoing a renovation can be a stressful undertaking. Ken and his team went above and beyond to make this it as painless as possible. They kept us updated throughout the process. The work was high quality and was completed on time and on schedule! We would definitely recommend them and would use them again in the future. We give them two thumbs up and 5 stars! A++

Au
Review №27

Kitchen USA installed the granite counter top in our kitchen and they did a great job. Everyone we dealt with was very helpful and professional from the initial visit in their showroom to the measure to the install. The were also the most cost effective of all the quotes we got so it was a win-win situation.We are very happy with the results. Thank you Kitchen USA

Da
Review №28

Quality cabinets and counters, complete service. They have good showroom, design layout and all the features, provide delivery and installation, cabinets/counters top, All at very reasonable prices, much less than a big box store,their customer support is very nice too. Some limitations include alway 4-6week out. We did 2 counters and then 2 kitchens with Kitchen USA, Smooth experience so far.

Ga
Review №29

Ken and his crew did an excellent job renovating our kitchen and bathrooms. The cabinets are perfect and everything was done on time and on budget. Ken even contacted a plumbing supplier on our behalf and got us a better sink for a lower price. Highly recommend Kitchen usa to anyone considering renovating their kitchen/bathroom.

Al
Review №30

From point A through Z and Beyond, KITCHEN USA definitely knew how to keep up with me. They have been the most respectful, efficient, and reliable business that I could ever ask for to build all my three bathroom cabinets. They kept the same exact format and shape that I wanted; mind you Im a very picky person and was impressed with their ability to fulfill my requests. They went beyond their schedule time just to make me happy as a customer, they would even come on the weekends just to finish minor details of the job. Im not just putting this review up just for Google, but to really say that Im very happy with the outcome and that Ive also had chosen the right people to fulfill my needs and every way possible. Thank you so so much for your beautiful and hard work youve been super GREATTT with everything that youve done in my home.Cant wait to do my kitchen!!!!!! :) :) :)

La
Review №31

Kitchen usa was the best. This is my first home and I was in desperate need of a kitchen but had no idea how to approach this. Ken was so helpful and had brilliant advice. Hes created a new kitchen with excellent counter tops for me (and with all my questions!). I highly recommend kitchen USA

Sh
Review №32

Got the best price from kitchen USA, I love my new kitchen cabinets. They did a very thorough measurement and paid attention to detail during installation. I had no idea how much work was actually involved in hanging cabinets, but they took the necessary time to do precise work.

Wa
Review №33

I needed a kitchen cabinet modified recently and called up Kitchen usa based upon the recommendation from a friend. The lady at the store, May, was very helpful and efficient in getting an estimate out to me. Their installer was there on time in the morning and in fact returned the cabinet to me the same day in the afternoon! He did an excellent job taking the cabinet out, modifying it, and then reinstalling it.Great experience and I would use them again.

Ja
Review №34

Can not be grateful enough to have found Kitchen USA, after relocating to Jacksonville I did not know a lot about the area or any contacts that could lead me in the right direction when I decided to remodel my kitchen. After doing some research I decided to go with Kitchen USA which I do not regret. From the time of my estimate to installation it was perfect an I could not be happier from the sales rep to the installers I was very pleased and would recommend anyone looking for cabinets or counter tops to seriously check them out first theyre awesome!

Ma
Review №35

Our experience with Kitchen Usa was more than a five stars. The initial interview with Ken where he explained the The difference of custom cabinets, the history of the company, the samples of the cabinets was so impressive that without any other estimates we chose this company. Our installer was an absolute artist. He took such great care of our home treating it as if it were his own. He was a pleasure to have in our home. His provided explanations and daily updates and he arrived on time and with a smile to begin work. Oh, our cabinets are so incredible. They are beyond our expectations. If you want the best cabinets possible provided by the most personable and profession people please use Kitchen USA We couldnt be happier we did!

Mi
Review №36

The quality of materials and the stuff that work with kitchen USA are both amazing! We have used them for several room remodels in our house and have always had great service! Very reliable and always work in a timely manner. We will never use anyone else! Thank you kitchen USA for your service

Me
Review №37

Wonderful experience with Kitchen USA. Ken is very knowledgeable. He patiently answered all our questions and helped us make the decision that was best for us. We would highly recommend Kitchen USA to family and friends!

Je
Review №38

Ken did an amazing job on our built-in cabinets! We were beyond happy with his design, quality, and fair pricing. He and his team were also very timely. I would recommend Kitchen Usa to anyone.

An
Review №39

After seeing Kitchen USA name pop up on a couple of local forums, I decided to visit them for our small bathroom remodeled. Kitchen USA have a very nice selection of stones at their showroom. I was helped by May and she is very nice and patient with me as I was making my decision. They came and installed the sink and top for our bathroom early this morning. I could not be happier because it looked exactly as I hoped it would. I am happy to recommend Kitchen USA to my family, friends and everyone else. I am planning on remodel our kitchen soon and definitely come back to talk with May at Kitchen USA again soon.

Ja
Review №40

Kitchen USA has made, 3 story bookshelves, custom kitchen cabinets, bathroom vanities, floating shelves all for my various townhome projects in Jacksonville . Ken is always easy to work with and responsive to changing needs/designs and has the ability to take on projects from one-off furniture to multi-unit projects. Hard to find a Quality operation like this these days. Highly recommended!

Ki
Review №41

So here you have it, I am a real shopper. When we decided to do our kitchen we wanted to find someone who took care of the project from beginning to end. We first spoke to some general contractors and where not that impressed. At first they all come up with a reasonable price but when we researched the cabinet product that had such an attractive price we found that the quality was far below our expectations. When I heard about Kitchen USA I thought it’s worth a shot. I made an appointment with May to meet in their showroom and the process was easier than anticipated. Our kitchen is beautiful and we enjoy using all the great features every day. Thank you guys you were great, keep it up there are too few of you around.

Br
Review №42

We couldnt be happier with our experience with Kitchen USA inc . We shopped around quite a bit and knew after doing comparisons, we knew this pace set the standard for quality! May helped us design our new kitchen, buffet, and pantry. She listened to exactly what we wanted then made it happen.... and never pushed us into upgrades! AWESOME team at this local cabinet company!

Fa
Review №43

The selection and quality of granite and quartz are outstanding at Kitchen Usa. Ken and his staff were so helpful in my search for the perfect granite compliment for our bathroom build. I only wish we had found this shop years ago when we did earlier home remodeling projects. 2 thumbs up!

Ch
Review №44

Kitchen USA did a wonderful job on our kitchen and master bathroom. They were timely to give us an estimate, complete a template, and set a date for install. Pricing was very fair and Ken was so professional and great to work with!

Da
Review №45

Ken and his team are very easy to work with and they gave great suggestions. The installation went great and all who worked with them were very professional and skilled. Highly recommend!

Te
Review №46

I have worked with May on several projects. Her attention to the details of the project are always so helpful. Kitchen usa are well made and the selection of styles and options are just what my clients need. Everyone loves their kitchens and bathrooms when all are installed!!

Br
Review №47

We highly recommend Kitchen USA! They installed 100 sq ft of quartz countertop including a large kitchen island (9’ x 5’) and the base shaker style cabinets. Everything looks amazing and the staff were all friendly and professional. Thank you Kitchen USA!

Se
Review №48

I have used Kitchen usa for a number of projects. I have designed many homes and wouldnt hesitate to recommend Ken and his crew. They make great cabinets, but more than that I am always confident that no matter what happens during a project any problem will be resolved quickly and professionally. They always go above and beyond the call of duty.

Ma
Review №49

I have worked with Kitchen USA for a number of years. Each job is unique and similar at the same time. Ken and his crew have made the experience smooth even through the most difficult situations. Thanks Ken

Si
Review №50

Extremely pleased with the excellent work done by Ken and his team on our kitchen renovation in Saw Grass. We had serious problems with scheduling and workmanship with the original contractor chosen for the project, then made a change to Kitchen Usa, terrific attention to detail and prompt completion.

Er
Review №51

Absolutely the best! The quality of the cabinets is amazing and installation was super quick. I was able to get all of my kitchen dreams like glass cabinet doors and pot and pan drawers at a very affirdable price.

Ro
Review №52

Kitchen USA did an awesome job helping us design our new custom style-gourmet kitchen, and two bathrooms. The cabinets are the best high quality and unbeatable price! (They are not builder grade cabinets and sell you top dollar). We were referred to them by our neighbors, who used Kitchen USA in their beautiful home. Ken, May and Hailey were professional, helpful and friendly. We are pleased with the great service, quality and price. Thank you Kitchen USA for making my beautiful dream kitchen come true!

Co
Review №53

We were so impressed from the beginning phase through the completion of the entire project. Staff were professional, well trained, and the product is excellent. We got quotes from several companies and Kitches Usa was a great price for a top notch product. Installers were proficient and we were thrilled with this company. Ken has built up a strong team who share this strong sense of professionalism. I not only trust the quality of their work, but very importantly trust that any problems that arise will be dealt with appropriate speed and honesty.Highly recommend Ken and his team.

Ot
Review №54

Great customer support. I called with a problem I have concerning a built-in microwave. Even though I wasnt looking to purchase something, they were very kind to answer questions and provide some advice. I really appreciated it.

Gr
Review №55

Excellent customer caring from the inception (sales) to completion (installation). Met some wonderful people at Kitchen USA. They were very familiar with their product. The new Cambria counter tops looks stunning!Thanks Granville and Brenda

Sh
Review №56

Kitchen USA installed a new kitchen in a clubhouse renovation. The staff at Kitchen USA were always so helpful and accommodating. They quality of the cabinets are great and the counters and cabinets were installed beautifully. I would highly recommend Kitchen USA!

Pa
Review №57

We recently had our kitchen countertop totally replaced by kitchen usa . We were color restricted (by choice), but they patiently worked with us until we found a suitable product. The install was completed in good fashion and we were very pleased. Then, an unfortunate accident causing damage to the new surface sent us back for assistance. Without hesitation, we were assured that they would arrange to have the damaged section replaced. This was done in a speedy and timely fashion.

Ch
Review №58

Ken and his team did a fabulous job in transforming our Florida kitchen! Custom Cabinet is responsive, quick, easy to work with, and did an incredible and high-quality job.

Je
Review №59

Ken is a dedicated cabinet designer who will make great use of space in any area of your home. He also stays on the job until the end. Unlike many designers that seem to disappear after cabinets are delivered. This is testament that Ken cares about the end result and your happiness with the job. Ken is truly an asset to Kitchens usa, designers like ken are one of the many reasons kitchen usa is considered an industry leader in custom cabinets!

ke
Review №60

They are the BEST! Period. Largest selection,best price around town! We shipped around and had multiple quotes, no one else came close.They have all the granite we chose River White, it came out amazing! May and everyone were so incredibly helpful and on top of there game. these girls know their stuff! you wont be able to find a better price,selection, or customer service. Really Thankful we found them, couldnt be happier!

Le
Review №61

Great customer service in store and during the template appointment. I purchased a remnant for a 6ft bathroom countertop with oval sinks. It is beautiful and priced better than any competitor nearby.

Al
Review №62

Great Company with a great product. Their attention to detail is second to none. They receive my highest recommendation.

Di
Review №63

I was amazed by the variety of designs and possibilities for kitchen cabinets that kitchen usa offers and delivers. As a homeowner, I know how difficult is to find a reputable cabinet maker that provides high quality services and effortless renovation experience. So if you are living in Jacksonville and you are thinking about kitchen or bathroom renovation, you should check Kitchen usa give May a call. I highly recommend her.

He
Review №64

Very helpful and dedicated staff. Did an amazing job for my house and I highly recommend their high quality service.

Ke
Review №65

We renovated our kitchen a few years back using kitchen usa inc .First of all the service was excellent, the job began and finished on time as promised, the workmanship and quality of the product also matches their service. We added a pantry to our kitchen recently, I was pleasantly surprised to see that they were able to match the new cabinet to the existing ones so perfectly.I have recommended kitchen usa to friends and family over the years and they have not let me down.

Le
Review №66

Hi, my name is Alexis Cash (24)I had my kitchen renovated back in May 2014. Their prices were great! Their customer service was excellent with them being there to answer all my questions. I love my kitchen and the journey that came with it. Kitchen USA is the way to go if you not only want your money worth, but care about them being involve along the way.

Da
Review №67

Fantastic! Ken and his team did an amazing transformation of our kitchen. Countertops, sink, paint, custom backsplash - it all looks great. We could not be more pleased. They were professional, personable, and punctual (a rarity in the construction business). Highly recommend.

Je
Review №68

Kitchen USA did a great job on our kitchen remodel and Haley was very helpful in turning our designs into reality and managing the whole project.

Bb
Review №69

I have been a contractor building custom homes, additions and renovations for 27 years in the greater Jacksonville area and have worked with many kitchen cabinet companies. About 7 years ago I had the pleasure of working with kitchen usa and found them to be talented designers and unusually thorough in making sure that we do everything necessary to prepare the space for their cabinets. Most other Cabinet companies seem to be good at excuses when it comes to quality but any imperfections that arise with Citation. cabinets are usually noticed by the installers first and they just take care of them. This makes my job much easier and Im always confident that the homeowners will be pleased in the end which is why I always refer Kitchen usa to our clients.

Er
Review №70

The installer cut the hole for my soap dispenser over the sewer exhaust pipe. I told him the pipe was on the right side and avoid it but he cut it right on top of it anyway. I told Kitchen USA. Ken, the manager, gave me back the plumbers cost to re-route the pipe. Thank you for taking care of me. HIGHLY RECOMMEND

Ma
Review №71

It was a very good experience upgrading our countertops to granite with Kitchen USA. Ken was prompt and professional with his estimate and provide helpful advice. Haley and Savannah made the selection and scheduling process very simple and “pain-free.” Andres and his assistant Miguel were delightful to work with during the granite installation. They also provided lots of tips for keeping our granite in top shape and were very helpful. I would definitely use Kitchen USA again and refer them to others.

Aa
Review №72

Big Thanks to Ken and all the staff. They promised to remodel our kitchen within 2 weeks. Ken was very honest and provided us attractive kitchen redesign plan.The quality of the cabinets and the quartz countertop are exactly what we expected. The quartz countertop finished with a shiny surface with consistent colour pattern. I really like it!

De
Review №73

When we decided to upgrade our kitchen, we consulted with kitchen usa. May created a design for us that we were thrilled with. Her creativity gave us a well functioning kitchen with more usable cupboard space and counter area than we thought possible. We chose kitchen usa because of the workmanship and quality of their product. Delivery and installation were on time as well. I highly recommend kitchen usa to anyone looking for a well designed and well made kitchen.

Ha
Review №74

Thank you Kitchen USA for the wonderful experience and a new countertop for my kitchen. We had a great communication and the final result was satisfied. The countertop is in a high quality with a reasonable price. My husband and I are glad to work with this company again!

Ju
Review №75

I used the cabinets from Kitchen usa for my new home project, kitchen and 2 vanities. I must say I am very pleased with Ken. from the beginning when I approached the shop, to the end when all cabinets are installed. He didnt mind spending the time to draw out the cabinet layout for me to picture and prepared me a quote, for less than 1 penny. I went back and forth a few times because I had a few changes to make and ken was so easy to update the change for me to visualize. The cabinets arrived on time and was installed, when I had concerns. Although there was some missing pieces at the end due to unexpected circumstances, I didnt even feel worried because Ken promised those would be shipped promptly. Through working with Ken on my new home, I was confident that kitchen usa is a very organized cabinet company with good company policy that made me feel they value their customers. But if it wasnt for Ken I wouldnt choose kitchen usa. This is because finding someone who consistently follow up and open to questions is NOT EASY. What impressed me the most about Ken is he is the same good person I know from beginning to the end, very detail oriented and attentive to owner requirements and very respectful and sincere at the same time. Unlike some other trades who appeared nice at the beginning and then changed to a different person later on. But Ken is the same throughout. Thank you Ken, for giving me a peace of mind for the cabinets in my new home. They were good quality and just as I pictured. If I can build another new home in the future, I would definitely call Ken again. You are one of the only few trades I met that I have nothing but thumbs up, for your professional work attitude and work ethics. I have no regrets. Thank you, Ken.

Te
Review №76

Spent 30 mins informing employee what we were looking to build; advising color, cabinet style, dimensions, etc.Has been a week and have not heard from them. Called back and they had no knowledge of what was discussed. They promised a call back and still nothing.Cant comment on quality, installation or pricing when can never get response. If this is the service for a new customer, cant imagine service when already booked or after installation.

Ma
Review №77

They were helpful And made sure that The install was better than l could have even expected only one seam on 19 feet bar top, seam it self is practically invisible.

Mi
Review №78

Kitchen usa is a very nice company; their superior quality Millwork coupled with cutting edge design speaks for their success!Ken worked on a few of my projects and most recently did the entire Millwork & Cabinetry at our Jacksonville office. His approach and timely delivery of the project was simply amazing! I would go on record and say that hire them for all your construction and you will never be disappointed.Thank you for the amazing work over the years!

Ch
Review №79

Absolutely the most helpful and pleasant experience .....made it possible to fix our cabinet was installed 12 years ago by Kitchen usa (recently damage by our lovely puppy) Thank you!!!!

Ma
Review №80

Very positive experience they are on time and do what they say they will do unlike most contractors in north Florida while at the same time being very competitive in pricing very impressed I would use them again

Br
Review №81

Excellent service, product and price. Recommend them to anyone who is doing a kitchen or bathroom.

Pa
Review №82

After install update:Countertops are in and look beautiful. Thank you Kitchen USA!Just had a consult with Ken and he was awesome! They called to confirm appt time and called to confirm when they would be arriving.Costco recommended them through their countertop service and they were fabulous!Thank you Ken for your expertise and patience answering all my questions, you are awesome!!

El
Review №83

We were undertaking the renovation of a townhouse in downtown Jax. We knew that the kitchen and bathrooms (3) would be big ticket items, so we wanted them to be updated in a manner that would suit the modernist multi leveled townhouse and our lifestyle. We wanted perfection and we got it!We visited Kitchenusa near philips hwy one Saturday afternoon. We met with designer Haley, she listened to our needs and wants while pulling samples of cabinet and counter finishes. She was very informative, we spent around 1.5 hours with Haley. She’s one of the most patient individuals I’ve witnessed by far. By the time we left we were convinced that we would look no further, we made a follow up appointment for the upcoming week to finalize our plans. I might add here that we are a very discerning couple in our late 60s. We knew what we wanted and we knew that Haley could deliver.Haley has an impeccable sense of design. She was right for the job because she immediately understood the look that we wanted to achieve. Our townhouse was designed in 1983. We shared those details with Haley and even gave her the responsibility of reworking our signature fireplace. She also designed our vanities. On every occasion we’ve met, we were so impressed by her work. Always meticulous, communicative, and always on time.Take my advice, go to Kitchen USA and you wont have to look further. They have been in business for 12 years. Ken is also very hands on with projects. Very highly recommended ***** 5 stars all the way!

Ca
Review №84

This is a FIVE STAR REVIEW about Kitchen usa, but first I need to give a wee bit of history.2016 was supposed to be an exciting time to do a full kitchen and bathroom renovation in my condo. We hired a cabinet-maker recommended by a friend’s contractor, and paid him a 50% deposit followed by 40% after the boxes were dropped off. This was per his contract. Too bad he turned out to be a con artist. He never finished the work. What little he did was sub-standard. And he stole our money.Due to the poor workmanship, attitude and lies, we had to remove the cabinet-maker from the project and lost out on our deposit. Not only were we disheartened and upset that less than 10% was completed, we now faced the task of hiring someone else to take over the project and complete the work! Not many companies want to take over another company’s mistakes and mess!In December 2016, we kitchen usa to complete the effort in three separate stages, December 2016, March 2017, and September 2017. We were scared. We were nervous. We were afraid to make a payment without checking and double-checking and making sure our credit card would cover any payment/delivery issues. We checked out at least ten references and googled the reviews. This company looked fabulous. What aboutKitchen usa,should we give them a chance? Or did we continue to live without kitchen and bathroom cabinets?We had been conned by the first cabinet-maker. We could not afford to do this again.Ken zheng, Manager, along with their team took this reno project over and restored our faith in cabinet makers, specifically, or trades in general. Overall the support, workmanship, and the services they provided were excellent. They were outstanding in their communication, rapport, and empathy with us.There were some issues with missed delivery items and doors that didn’t shut properly, but every time we voiced a concern, the issue was taken care of with no problem or question. kitchen usa consistently met and surpassed our expectations. Thank you so much ken and may.We HIGHLY recommend kitchen usa to anyone considering quality cabinets, excellent service, and a trusting relationship.

Si
Review №85

Weve used Kithen USA for our milti-family home project in Jacksonville. Super nice to work with, very helpful and professional! Excellent worksmanship! Highly recommended, and will definitely return.

Ly
Review №86

I’ve been waiting to write this review while I was still in the middle of my project but I decided to wait until kitchen USA finished up completely. You never know what can happen at the very end and Im happy to say that these guys did such a terrific job on my 2 bathrooms remodel. I used them 2 years ago on my remodel and decided to wait on my bathrooms due to my budget. Finally ended up doing the bathrooms which is no easy task but Kitchenusa was with me every step of the way. May designed 2 beautiful vanities and linen closets which were custom made in their shop. I learned that remodeling your bathroom is very different from other areas of the house. There are a lot of little things to think about and so many different people working in your house, kitchenusa did such a good job managing all those people and it felt pretty seamless. she is (hilarious)but she really tells it like it is (in a good way) and took me out of some really dumb decisions. Im glad I waited until I could afford what I really wanted, thanks kitchenusa for such a terrific job and ending on such a high note

C.
Review №87

What impressed us most about Kitchen USA was the follow through after the sale. We purchased granite countertops and a sink. After the installation, the countertops looked great but there was a minor issue with a chip in the countertop. Kitchen USA promptly fixed the issue and even resealed our countertops. Thank you.

Mi
Review №88

Overall, very pleased with my cabinets and countertops. Great quality and design, very reasonably priced, just what my kitchen needed.

ro
Review №89

Fast dependable and professional! Great quality product and work.

Br
Review №90

Do yourself a BIG favor and find another company to work with. Whether you are a retail or wholesale customer, find another firm!!!

Ca
Review №91

Reliable...delivered as promised on time and by competent, polite artisans.

As
Review №92

Very poor cabinet quality. We wanted something durable such as solid wood when questioned because the cabinets seemed poorly made and of bad quality the sales women screamed at me to leave. I would not recommend this store.

Sh
Review №93

Very helpful. The prices are great and they responded very quickly to any questions or requests that I had.

ar
Review №94

Best place for your cabinets and granite!!I shopped around and nobody would come near their prices, not to mention the cabinets are made here in their shop and are made of solid wood.

R
Review №95

Great CUSTOMER SERVICE, thank you Ken.

Be
Review №96

Having just moved from Miami, I shopped granite prices, installs and reputations and I can say by far that Kitchen USA surpassed even my expectations. We have granite stores and installers on every other corner in Miami so there is major competition and lowers costs. Regardless, Ken and his staff genuinely care about each and every job; they treat each customer as if it were their own family. I did have a problem and they resolved it immediately. Ken actually called me from out of town on a Sunday night just to make sure everything was resolved. Imagine, a real live call and not because Id asked (I hadnt ) but because that is how much they truly care. I recommend them wholeheartedly and think they are all awesome people. Thanks to a superior job!!

Je
Review №97

Kitchen USA installed our granite countertops quite some time ago and they have lived up to our expectations and then some. Kitchen USA did a good job on the installation, I dont have any complaints to this day.

je
Review №98

They did a wonderful job on our kitchen for a great price! Got it done it record time, so easy to work with!

Ju
Review №99

The staff is very professional and helps you with all your needs! Quality materials!

Ja
Review №100

Excellent explaination of the process with real good price.... Thanks

Information
47 Photos
100 Comments
4.8 Rating
  • Address:6965 Philips Hwy, Jacksonville, FL 32216, United States
  • Site:http://kitchenusa.net/
  • Phone:+1 904-714-1970
Categories
  • Cabinet store
  • Countertop store
Working hours
  • Monday:9AM–12PM
  • Tuesday:9AM–12PM
  • Wednesday:9AM–12PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–12PM
  • Sunday:9AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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