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Mattress By Appointment - Jacksonville
1680 Dunn Ave #3, Jacksonville, FL 32218, United States
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Mattress By Appointment - Jacksonville
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Ra
Review β„–1

Wonder staff and awesome prices. Couldn’t have been more happier. Had a great chat and bought an affordable mattress that I couldn’t have found brand new anywhere else. Definitely recommend. πŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½

La
Review β„–2

I love this place! The people are real nice and the products were exactly what we were looking for. The prices are great. I couldnt have asked for a better shopping experience.

Eb
Review β„–3

Ashlee was more than helpful and honest. We love our new mattress, cant wait to sleep on it tonight! Great price and high quality!

ke
Review β„–4

They were very friendly and worked with me on my own time for delivery. Very professional. I would highly recommend them to anyone.

Ma
Review β„–5

The sales lady I dealt with was very informative and easy to deal with.She didnt push the sale of the mattresses on me she let me take my time to decide what I wanted. Highly recommend them.

Je
Review β„–6

Ashley was friendly and so sweet. Quick to figure out exactly what I was wanting and to get me a good price. Thanks

J
Review β„–7

So we went here looking for a king box spring. We were definitely given a lot of information about the bed we purchased off line. Because the box spring wasnt located at their facility the manager took off $20 for each box spring & the delivery charge!! Pretty awesome that he worked with us!! When the delivery people got there they just didnt drop the box springs at the front door. They put booties on their feet & took them all the way to our room & set up! They were very polite &&& said that the memory foam pillows that go for $25 a piece at the store were now $9!! I was wanting them, but they were too expensive! Man that was pretty cool they gave us that info! Very pleased!!

Jo
Review β„–8

Ashlee was very helpful in helping me find the perfect mattress! She was very helpful with me in every way possible i would definitely recommend her services to any one in need of a new mattress

Al
Review β„–9

Horrible!!!!!!!!! Unprofessional!!!! Set an appointment and rearranged everything to be here for this appointment. No one was even here and it was closed. I called to speak to someone and they can’t even make it here for close to an hour. This is not how you do business. I barely had time today to do this and now I have to find somewhere else to go last minute. So unprofessional and unorganized!!!! This place does not value customers time for sure.

Ta
Review β„–10

I found Hank on FB Marketplace. He responded in a timely manner on a Sunday. I love the fact that he does it by appointments. The application process is pretty fast and easy. I was happy that he could deliver same day for me. I will definitely recommend this business to anyone.

Ti
Review β„–11

My name is Tina I went yesterday and picked up my new bed had the best night sleep that I’ve ever had would like to thank mattress by appointment for the brand new bed would like to thank them for a wonderful experience of buying my new bed would highly recommend if you are looking for a mattress This is the place to go very very happy with the service and the quality of the mattress

Fa
Review β„–12

Thought it was a scam to it but it wasnt. I walked out paying 54 dollars and having a queen mattress. Payinng 35 a week. Definitely would recommend

Ri
Review β„–13

Hank has excellent service and the process was quick & easy! Not to mention the fact that I’ve been sleeping so much better since the purchase of my new bed!If you want great service, the right price and rest well, call Hank at Mattress by Appointment! Thank me later. ☺️

Si
Review β„–14

Mr. Hank Gross was a great person to work with. He was very knowledgeable about the mattresses and listened to my needs concerning a mattress. He delivered the mattress to my home and arrived at the time we agreed on. I would highly recommend Mattress By Appointment.

Jo
Review β„–15

Had the pleasure of calling Hank up and visiting his store. Gave me a great deal and even delivered it a few hours later that evening. I would definitely refer and recommend visiting his store. Hank is very personable and friendly .

Al
Review β„–16

Mr. Hank has great customer service. I highly recommend to shop with him. I was able to do same day delivery. He delivered within 30 mins of my purchase. Reasonable prices.

Me
Review β„–17

Hank was very professional, great to work with and we got awesome deals on two queen mattress sets. He delivered them within just a few hours! Im so excited to be able to get a great nights sleep.

Ka
Review β„–18

Was quick and easy. Payment plan was reasonable. Down payment was super low. King and box spring 750. Good quality bed. Would definately recommend it.

Ke
Review β„–19

Its a lot of different varieties of mattresses to choose from the one I feel in love with. Customer service was everything. If u need a comfortable bed pillow hit up Mr.Hank. Very reasonable and affordable. And he delivers

Jo
Review β„–20

Even though you have to make an appointment, Mr. Hank was able to fit me in to his schedule. I walked in and found the most comfortable bed for my needs and he was able to work the financing for good low payment each months. If you’re in the process of moving or need to move quick, don’t hesitate to hit him up on Facebook and message him. He responds pretty quickly too. And he’ll work with you!

Au
Review β„–21

Great customer service and great prices. Very flexible with delivery times and appointment times. Same day delivery at a small cost. Definitely would recomend to anyone looking to buy a brand new mattress.

al
Review β„–22

The easiest deal I made I felt at home and I left with my set.

Vi
Review β„–23

I went in the store and was greeted right away. The process was so easy and quick Hank helped me throughout the process and explained everything he also delivered it the same day. Thank you Hank

Fe
Review β„–24

Hank was awesome! The service was fast and friendly. Delivered within 1 hour of pitch. I highly recommend them to all shopping for a new mattress!

Da
Review β„–25

I went in just to browse and get pricing and walked out with a new mattress and had it delivered the same day. Great customer service, awesome payment options, and huge variety of mattress as well as pillows. I would recommend them anytime.

Sh
Review β„–26

I am so glad I chose to get a full and king size mattress from Mr. Hank. Great customer service and very helpful. Love love love this guy. Thanks Mr. Hank

An
Review β„–27

Great prices and even better service! My fiancΓ© and I couldn’t be happier. Thank you so much Hank!

ki
Review β„–28

I would highly recommend this place to anyone who wants to buy a mattress . The lady who works there is so sweet and amazing she really works with you :) I love this place

Li
Review β„–29

He’s military friendly, beyond professional. He works within your budget. Really nice. I would recommend him to anyone looking for a great mattress.

Ra
Review β„–30

Great buy employees were easy to work with as well

Mi
Review β„–31

Great experience. Fast delivery. Very good quality and I will definitely be back for sure.

Sa
Review β„–32

Very wonderful Nice lady God bless her and her family for helping my family out in needquality mattresses she has to offer very affordable prices and she can work with people with payments as well ⭐️⭐️⭐️⭐️⭐️Make an appointment and you will be well taken care of same day definitely best prices you will find in townOnce again thank you 😊And I look forward to seeing you again

Ka
Review β„–33

Hank was extremely nice and professional when I arrived. He helped me pick out the mattress that was best for ME not one that would make his pockets happy. Even before the sale was finale he asked me a third time, are you sure this mattress is the one there’s other we can look at again I just want to make sure your comfortable. With any customer service there’s first impressions and how you make your customer feel is detrimental to how your sale will be like maya Angelo said β€œ. Ive learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” My mattress is phenomenal I’m happy with the sale I didn’t feel pressured to buy something I didn’t want. If your looking for a down to earth sales person and looking for a mattress at a decent price I recommend going to Hank.

Ma
Review β„–34

The owner was very accommodating, attentive to our needs and very kind. We’re getting same day delivery

He
Review β„–35

Excellent service, down to earth, friendly and informative, will definitely be coming back again, many thanks and I will definitely be sleeping better

Ca
Review β„–36

Customer service is good. But, if you have back problems and on limited income dont invest into mattresses from here. Purchased 1st mattress and it lasted 4 months. Hank was so kind to replace it with another. We got 2nd mattress and within 1 1/2 months 2nd one started caving in. We have 10 yr warranty and we hope this helps. Hank can you please help?

xa
Review β„–37

The best customer service!!! Answers all questions,The best PRICES, Love my bed best sleep I have had in a long time honestly

Da
Review β„–38

Brand New Queen set at very low reasonable cost. Same Day Deliver No Complaints.. Check Hank out you want be disappointed!!

Pa
Review β„–39

The Customer Service Was Awesome!!! He was Very Friendly and Asked all the Right Questions To Get Me in The Right Matress Within My Price Range!!! And Same Day Delivery!!! He Was Great!!

Ar
Review β„–40

Hank was Amazing and very professional. Very easy to work with ans understanding!

Fr
Review β„–41

Excellent Service..fits budget..no hassle..Ill recommend this place to friends and relatives for sure

Sa
Review β„–42

Super sweet lady! Worked with us to find exactly what we needed and delivered it the same day!

Sa
Review β„–43

Awesome place to buy a new mattress set!! Great Customer service! Would recommend for everyone looking to buy a new bed !!!!

Un
Review β„–44

Great People Great Experience. Highly recommended!!!

Sh
Review β„–45

Hank was a pleasure to work wi and made purchasi my new mattress easy and painless. Great pricing

Wi
Review β„–46

Reasonable prices, good beds, and good delivery. Slept great

Sh
Review β„–47

Best matress store Ive been to hands down.There werent to many matresses to choose from so i wasnt overwhelmed to the point where i couldnt decide but the ones that were out were really nice and all had different features about them and it was all for a low reasonable price.Also the customer service was great!Hank is very knowledgeable and patient.

La
Review β„–48

I want to thank Hank very much for all the help with selecting my new mattress. Customer Service A++

Ma
Review β„–49

Professional. Knowledgeable. Great delivery options.

CJ
Review β„–50

Greg customer services and the prices ard even better.

Da
Review β„–51

Very courteous efficient and top notch quality merchandise...

Yv
Review β„–52

Very easy to deal with with very reasonable prices.

La
Review β„–53

Excellent customer satisfaction and reasonable prices

mo
Review β„–54

Very friendly, prompt and great prices...

Information
100 Photos
54 Comments
4.9 Rating
  • Address:1680 Dunn Ave #3, Jacksonville, FL 32218, United States
  • Site:https://mattressbyappointment.com/locations/fl/jacksonville/
  • Phone:+1 904-990-7799
Categories
  • Bedding store
  • Mattress store
Working hours
  • Monday:12–7PM
  • Tuesday:10:30AM–4PM
  • Wednesday:Closed
  • Thursday:12–7PM
  • Friday:12–7PM
  • Saturday:12–7PM
  • Sunday:12–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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