Excellent business, professional and we highly recommend. My sons Honda Ridgeline was damaged in a parking lot and we needed to get it repaired. John at Excel was excellent and made the process easy and stress free. They came in under their original quote and did an excellent job. If you need auto body repair work - Excel should be at the top of your list!
I would like to say thank you to Whitney first because she is always friendly and always nice to talk to about anything. Excel is the best company ever I highly recommend. I have been in an accident twice in 2 years and they have always done great work on my car and always updated me on anything about my car. My car has came out looking brand new like off the lot brand new I never have any issues at all. They are truly like family to me. Thank you so much for everything you have done for me and my vehicle. Keep up the great work.
If you want a body shop that treats you like family, Choose excel body works. They are professional, reasonable, caring, and fast. Definitely would prefer Excel Body Works anytime I’m in a jam.
The most professional body shop in Jacksonville. Everyone was awesome. First off, you don’t have to wait to get an estimate. Every place I called had at least a 2 week wait just to get a quote! Had my quote in 20mins, set up my time and done. Easy and professional. Hands down the best place! Thanks guys!!!
I would highly recommend this place to anyone. They were punctual in regards to having the vehicle ready at the estimated time. The staff was professional, knowledgeable, and thorough. I was given a quote and paid less than what was quoted. I drove in from Leland to have the vehicle serviced as referred and it was worth it. Give them a try, youll appreciate them.
I am extremely pleased with Excel!Road debris was propelled towards my vehicle and hit its front corner which created a spiderweb effect of issues across the front and underneath.My car now looks brand new inside and out! They washed/detailed every inch of the outside and on the inside, they were just as particular. My dog sheds a bunch, and I was shocked when I opened the door to find it so spotless and free of hair. They definitely did not have to do that. What a wonderful surprise and amazing customer service! The professionalism, experience, and family atmosphere at Excel is unmatched anywhere else. I hope I dont need their services anytime soon, but if so they will definitely be my first and only call.
Excellent experience and a great staff to work with. A bus hit my wifes car and when I picked it up after they repaired it, the car looked brand new. They did a awesome job and I gave them 5 stars.
I highly recommend Excel to anyone! They got my car in earlier than my appointment date and it took them less than a business week to make the car looking brand new again. I don’t just recommend them for their services but also for the quality of people there. Overall a great experience and wouldn’t go anywhere else! - Mr. Kellogg & Mr. Holly
Excel body shop is the best place to go! Everyone there was very nice and helpful. I hit a deer and they were able to fix everything completely brand new, it looked better than it did from the dealership. They even got my car detailed for me!! They gave me an estimate time of 2 weeks and I was able to get my car between 5-7 days. I definitely will be going back if needed, I was not disappointed at all!
What a great shop to work with. Multigenerational family ran and owned. Had repair done to our 5 year old car and it came out looking like the day it came off the showroom floor. They even detailed the interior. They were recommended to us and would recommend them to anyone.
My family had an unfortunate accident with our newborn in the back seat. As a brand new mother, I was hysterical over the fact that the door I usually use to access the car seat was now smashed shut. The entire passenger side of the car was smashed. Excel made my car look BRAND NEW! They updated me along the way to let me know what all was being done with my vehicle. Upon pick up, they offered to show me pictures of the process. I got to see my car cut and welded and much more. The honest work they put in is incredible. On top of that, they detailed the inside of my car before giving it back. The entire staff was so helpful throughout the entire process. I dont have access to the during photos but here are before and after. If you need work done, go to Excel!
I have heard great things and Excel came highly recommended. When I recently hit a deer and was in need of some body repair, I knew exactly who I wanted to go with. The whole staff was incredibly helpful through the whole process, and even walked through the damage with me. I had a couple sensors alert to services needed right after the accident and Whitney didnt hesitate to run a quick check for me until I could get the car in for the full repair. It is clear that the entire staff cares about their customers and values their reputation. My car was with them for less than a week for all the repairs, and everything looked great when it was done. After driving it for a couple days, I noticed the alignment was a little off, and called them back. They had an appointment for me that afternoon and I was in and out in 30 minutes. They took care of everything with my insurance and really made the whole experience enjoyable. No one likes having to get their car worked on, but if you work with Excel, they will take care of you like family.
Excel Body works has done a few cars for me over the years, and they never disappoint. Recently they completed my sons car, ( a mini cooper club man) with front end damage. They went well above a job well done. If you are looking for Body work, or auto painting, this is definitely the place to go! They are very professional, honest family owned business that delivers high quality work. I have been very pleased with all the work they have completed for myself!
Great place with good customer care! Hit a deer awhile back and they were able to fix my car up like new! Any more body issues in the future will be brought here.
I love this place. Family owned and operated. They were helpful in fixing my car have a minor crash and even vacuumed it out and wiped down the windows/mirrors before returning it to me. I highly suggest using them.
Oh my goodness! Excel Body Works Inc -- a family-run business thats been in existence for three generations -- is absolutely AMAZING! Seriously, look no further. Excel Body Works Inc is the best auto body shop in town! My car had a small ding in one of the rear doors. I took my car to Excel Body Works Inc. John greeted me in reception. John is the sweetest guy youll ever meet. I explained my situation to John and he immediately walked outside with me to look at the ding in my car door. He assured me that the damage could be easily fixed and at a very reasonable price. The ding has been fixed, and my car door looks brand new! I cant say enough positive things about Excel Body Works Inc. These folks are honest and ethical and will treat you like family! My sincere thanks to you, John, and your entire family for your extraordinary and exceptional service! You guys are AMAZING! Sincerely, Christina Gillespie
I got into an accident a couple months back when I was in GA. Now that im here in NC for military reasons, I really couldnt of chose a better place to get my car worked on. They were professional and nice through out the whole thing. And im so excited how this car turned out. It looks brand new. Thank yall so much.
They did a wonderful job fixing my car after my husband hit a deer. They were so kind, paid great attention to detail & got the job done faster than I was expecting. Will absolutely be using them again.
LOVE this shop! I ended up here as a recommendation from my parents (happy customers) because I took the side of my minivan for a lil trip across the tongue of a goose-neck trailer! John and Whitney were extremely friendly, helpful, knowledgeable, and kept me laughing the entire time. They kept me up to date during the repair process and they made sure I was thrilled with the final outcome! *BONUS: Somebody (BLESS THEIR HEART) even took my daughters car seat out to vacuum underneath it before I picked it up* THANK YALL FOR A GREAT COUPLE OF WEEKS ;)
I will be taking our Toyota back again.They do great quality work.
We had our 1997 Jeep Wrangler repaired after being in a wreck- They did an amazing job! I can’t say enough great things about them and their work!
I was on the rd back to nyc and my bumper I had tied up thinking I could make it since I drove down like that snapped off. Had to turn back around to onslow county. Went to caliber collision because my bumper was falling off and they were willing to fix same day but because I filed a claim with my insurance they wanted me to now wait 2 weeks for an appointment, Stressing I needed to be back for work I found Excell body. Walked in showed them the claim john said not a problem had my bumper the next day finished job and painted following day. Prestige work truck bumper looks better then when I purchased off the lot. I’ll only go to them now since I’m closing on a house down there. My forever body shop. No bs and great work awesome staff. A++++ work
I don’t have enough kind words to say about this family owned business. They hands down have exceeded my expectations on more than one occasion and I could not be more thankful to have trusted in them. They make the entire process easy on you, keep you updated, and have your car back to you before you know it. The care and compassion they have is outstanding, not only do they do amazing/flawless work and make your car look brand new, they go the extra mile and clean your car on the inside and out. They are a fair, trustworthy, and reliable shop and they have the extra touch of actually caring, not just treating you as another number in business. I can’t say thank you enough to the entire excel team for everything you all have done for me and my little family! Y’all are THE best!
Great service for a great price. Kept me very well informed and got things finished up very quickly. Great experience.
Excel Body Shop contains a heart of gold. Professionals in their own right. Customer service here is solid and cannot be compared. This is truly a family with open arms! Just when I thought my Silverado 2500HD was out of breath after an accident they brought it back to life! So much Love and Appreciation for whom I now consider family. Their honesty and intuition is a Blessing!
They are amazing!! Fast and great quality, they even got my car back to me sooner than expected during a TROPICAL STORM. Super impressed by their work and they went above and beyond by fixing a small electrical problem that really had nothing to do with the initial accident but was bugging me at no extra charge. 10/10
The people that run this business and their employees are class acts. They helped me fix my side mirror that was broken so quickly. They definitely made me feel like family and treated me professionally. I definitely reccomend this place for anyone in this town. Good people and good businesses are hard to find in Onslow county. Cheers and Namaste!
Absolutely the best, I really appreciate all that Excel did to help me get my car repaired after the hurricane. The staff was so friendly and helpful. They handled dealing with my insurance company which I loved because I had no clue what to do. They took the time to answer all my questions. I was so thrilled when I got my car back. It looked great!! Their customer service was phenomenal. I would recommend them to anyone.
What a great job. They are on the spot and turned out a fantastic finished product. Lots of communication and delivered right on schedule. I hope we never need them again... but if we do we will be right back at Excel.
“Excel body works”, wow what an understatement for such an amazing shop. After my accident, I assumed I’d be dealing with your typical auto body shop, I could not have been more wrong! While my vehicle was at the shop I received frequent updates on how far along my vehicle was in the process of getting it’s repairs and I was always greeted by the most welcoming and military friendly staff that I have ever had the pleasure of engaging with. I don’t mean just their “front” workers either, I mean the entire spectrum of the quality of workers they have there is without a doubt outstanding; from the tow truck drivers, to the mechanics, and to the owner. The hard work and dedication that they put in to servicing my vehicle had it coming out looking completely brand new! Excel Body Works was there to shake my hand and walk me through the entire process, step by step. I could not even begin to thank them enough for all that they had done for me and how nicely they had treated me. You really do get treated like family there, from the moment you walk in and forever ongoing. I was reassured on multiple occasions that if I ever had any questions or needed any help, to give them a call and they would gladly take care of me again. I will close this in a deliberate way in saying, I will never go to any other auto body shop for as long as I am within the Eastern North Carolina area! Thank you to each and every one of you at Excel Body Works, for doing as you say, excelling!
Family oriented people with awesome customer service! I called about getting some minor dents fixed and they came through for us! Fixed it and provided outstanding customer service at a great price too! Owners were very friendly! Highly recommend this place!
Excel Body Works is by far the BEST body shop I have had the pleasure of working with in many years! They are honest, hardworking, wonderful people. Their customer service is amazing and you couldn’t ask for better repairs! They have done many jobs for us, and all have turned out wonderful. I love that they are a family owned business. They make you feel like you are part of their family, and to me that is amazing! I would definitely recommend them to any and everyone! You will not be disappointed! Their communication and trustworthy behavior is why I will always choose them for our repair needs!
Excel is by far the best place I’ve ever been to for collision repair (unfortunately, I have been to 3). Excellent, caring employees who do a wonderful job.They also detailed my car before giving it back and it’s more clean than the day I bought it! I would recommend anyone to consider them before any other collision shop in the area. You won’t be disappointed.
Staff was informative, friendly and professional. Brandon did my repair in no time (without having an appointment) and at a much lower price than the competitors!! Definitely will be recommending them to everyone!
Excel was great to work with. They were efficient, fair, and great communicators. I highly recommend them.
No question, hands-down 5 stars to Excel! Ive had to visit this establishment more than Id like to admit, but each time was wonderful! The team at Excel are awesome to say the least! They all go above and beyond to make this process as painless as possible. I would recommend Excel to anyone whose vehicle needs a little TLC :). Youll find yourself in good company with this family owned business! Thanks again Excel- you guys are first class!!
I will never take any of my cars anywhere but Excel. And I will continue to recommend them to everyone I know. I’ve gotten quotes from multiple body shops from Wilmington, Sneads Ferry, Jacksonville, and Cedar Point and they were by far the best priced. Not only that, they went above and beyond to help me and make sure I was completely taken care of and kept me updated the entire time. I’ve never met a group of people more friendly and professional that treated me like family. Thank you again for everything!
I cannot say enough about Excel Body Works and the staff there. They have not just done OUTSTANDING work on my sons car, but they have really helped us out with questions about the area, registering a car when youre military, etc. (The list really goes on and on) They are a wonderful family business, and you definitely feel welcomed and like your part of their family when you are there. Do not even hesitate to allow them to work on your vehicles. You will be more than happy you did!
Very professional team and shop. They took their time to get my car right and kept me updated along the way! 1.5 years later and I have to say the car is still running great thanks to Excel Body Works! Thank you to everyone who had a hand on this project.
Great place I sent my car to after something I did to myself, but the process was easy and as long as you have insurance, they sort you out with an easy out deductible for high priced items! Overall their service and detailing was really grateful.
Took my car here to replace the grille and bumper and they did a phenomenal job! They even took care of a few extra things for me then cleaned my car before giving it back. Really satisfied with the work and you can definitely tell they care about their work. I highly recommend this place
Charles was so helpful with fixing our sprinter vans door. Very personable, we will definitely be back for all our vehicle work!
Oh my goodness this place is Awsome I went to 2 other places before I came here. They all turned me down. But not you guys Im sorry Im really bad with names but I cant remember who helped me. I know it was the daughter who works up front. She was awesome she helped me right away. Her dad didnt think she could do what she did to my car but she did. Thank you so much!!!
By far, best service in Jacksonville! Left my car looking brand new and got it detailed and left it looking amazing.!! Thank you so much guys Ill always choose excel over any other place in the area !
We set up a tow in advance to bring our car home from another location. I spoke with John each time and he patiently answered my 100 questions with kindness and professionalism and top-notch care! On the day of the actual tow the service driver Jose promptly arrived for the appointment. Jose brought our car home and was absolutely outstanding at securely parking our car where we wanted it. It was a bit of a challenge getting it up our driveway but Jose found a way. :-) He was so super nice and helpful. Weve have never met a tow truck driver with such kindness and professionalism ever!!! The trucks they have are amazing and they are very attentive to every detail of making sure your vehicle is safe and secure while in their care. This service request was FLAWLESS! We were very edgy because of prior bad experiences with other tow truck drivers but these guys erased all the anxiety we had. There is a reason why they’re number one in Onslow County. We were referred to them by our very trusted mechanic and we are so grateful1 million thank you’s to both John and Jose for EVERYTHING 😀🇺🇸💜. You guys are the very best and if anyone needs help with tow services we will definitely be sending people your way. God bless you all. Thank you 🙏
Charles and his crew at Excel Body Works are top-notch! This is a family-owned business who takes pride in their work and great customer service. When someone damaged the bumper of my BMW, I took it to Excel Body Works for an appraisal. I was met by their friendly and helpful son John who stopped what he was doing to take a look at the damage. He was professional, courteous and answered all my questions. His father, Charles, then came and inspected the damage, took all pertinent information and minutes later, I had my quote. They even helped with my rental car! Enterprise is within walking distance, which is very convenient. I had my car repaired, with a beautiful paint job, washed and detailed, and returned in 2 days, as promised. If you want it done professionally, within the promised time-frame,at a decent price, and with peace of mind - take your car to Excel Body Works!
Super nice family! They do excellent work and will help you out however they can!
Thank you Excel Body Works for your care and professionalism in taking care of my car after being hit in a rear end collision. From the very start it was a pleasure dealing with you during a stressful situation. The tow truck driver arrived promptly and carefully maneuvered my car onto the truck. The staff at Excel kept us updated with phone calls during the whole process and even delivered the car right to my driveway when completed. Whitney was always pleasant and courteous on the phone. I sincerely hope I do not need their services again, but should the circumstance require it, I would definitely be a repeat customer. It speaks volumes to have a family owned business successful in Jacksonville for so many years .
Called them up to take a look at a used f150 that had a minor accident on its record, and they still told me to come in even though they were closing on a Friday afternoon. They thoroughly assessed the truck and did it all free of charge. If I ever need anything done with my truck, Ill be going here before anywhere else in Jacksonville. Awesome place, they care about your vehicle as if it was their own.
I had a scratch on the hood of my brand new S550 that I wanted to get out. So I called ahead and asked if they could take a look at it. As soon as I got there Charles comes out to look at my car and says Come by tomorrow at 9:00 and well see what we can do. So I brought it by the next day and within minutes Charles had the scratches out in no time. He even offered me future business as well. I would recommend going to this place and giving it a chance. They have nice people and some cool cars theyre working on.
Excel has helped my family and I twice now, both times they were extremely helpful and super amazing!! They will always be a first choice!!!
On Christmas Eve, we woke up to find our sons back window of his truck had been busted out. I was worried because of the holiday but Brenda and her family were kind enough to take time out of their busy day to help us out by applying a weatherproof plastic sheeting that very day! The window was installed the following Friday and looks absolutely perfect. Thank you so much Excel!
Words cannot do justice to my family’s wonderful and stress-free experience at Excel. Everyone, was very simply put....kind, honest, reasonable, helpful, and welcomed us into their fold so graciously. What could have been a completely stressful experience turned into an ongoing friendship. Anything you need, this is the place to go. We so enjoy keeping in touch with you guys. Keep up the great work! We may be 10 hours away but we will be back ❤️🇺🇸
Had a recent car repair with exceptional service! Repair job was timely, and most importantly, looked great! They even sent the car off for a complimentary cleaning and catered to/entertained our 2 kid young kids! You guys know how to run a successful business!
I took my 2007 Corvette to this shop after reading great reviews. The previous owner of this car had front license plate drilled on the bumpers, so I was hoping to fill it. Charles (the owner) recommended painting small plugs and install them over the holes instead of redoing the bumper. The employees installed, buffed the bumper, and dusted my Corvette in less than 45min. The best part? $30 all in all. The bumper now looks great. Highly recommended. This is a very rare, honest, outstanding shop in Jacksonville. They didnt take advantage of the fact that I own a Corvette. I will continue to have them work on my Corvette.
Im super impressed with the customer service that Charles and the rest if the people I interacted with. Charles saved me a ton of money on the repair compared to the insurance estimate. He knew what he was talking about and genuinely cared. Ive never had an experience with a body shop like this.
What a great experience. Could not ask for better customer service, vehicle looked perfect! Highly recommend!
I just wanted to let everyone know that Excel Body Works on Brynn Myer Rd was amazing! I had to get a dent fixed & they only charged $150, took an hour & did a great job. The other estimate I got from another place was over $400! Definitely recommend them😍
CHARLES AND HIS TEAM ARE AWESOME, THEY REALLY HELPED ME THROUGH A TOUGH TIME WITH MY VEHICLE AND WERE EXTREMELY PATIENT WITH ME AS THE GOVERNMENT FURLOUGH HAD ME UNABLE TO GET MY VEHICLE OUT IN A TIMELY MANNER. GREAT PROFESSIONALISM AND COURTESY. i WILL CONTINUE TO SPREAD THE GOOD WORD ABOUT THIS SHOP TO MY FRIENDS HERE LOCALLY. THANK YOU AGAIN.
This is the the BEST shop EVER. Charles was very friendly and his family was very warm and welcoming. I was hit by a deer and took my 2012 Impala to them to get the bumper replaced. Not only did they have this done in a days time but they gave me a car to drive so I could still do my errands for the day. Lemme not forget to mention they cut the price the dealership was charging me by $1300. Which was magnificent for me. I truly was appreciative of the speed and courtesy I was given at this family business. Not only will i use them in the future if need be but I will and have definitely told everyone about this GREAT place. TY Excel Body Works...for making me a proud lady :)!
Awesome Place, Took my 2007 Toyota X-Runner to them after it got messed up by Hurricane Irene. They went above and beyond to make it look better then new. The complete paint job they did came out flawless and you can tell they take alot of pride in their work. It too them a few day longer then expected but it was well worth the wait. I am dropping my wifes car off next and now it will come back looking just as good as my truck. Also the owner is very hands on with the customer and talks with you directly which is awesome.
AMAZING! My husband got orders to deploy and had some damage on the lease we were turning in. It wasnt enough to claim and we definitely didnt want to see what the dealership would charge. They moved up his dates and we found ourselves with three days to get it done and turn it in. Not only did they quote us a price that was 1/4 of what everyone else did, but they actually offered to come in on the weekend and complete it so we could get it back on time. There was a small mark that we noticed when we picked up and they fixed it in under 15 minutes without charging us! We are pretty sure it was already there but was just more noticeable after being detailed but they didnt hesitate to help us!I would recommend this place in a heartbeat!AMAZING work, AMAZING prices and AMAZING people who showed us time and time again that they were willing to bend over backwards to help us and make us happy without ever charging us a cent more!
Good reliable people with fair pricing. They removed key marks from my husbands car for WAY less than what other shops were asking for. The complete job took some time but I was offered a loaner vehicle. People there are honest and outgoing and I will recommend them to anyone!
Best experience at a body shop ever! Extremely friendly staff and great prices. Had paintless dent repair done on my husbands car and was charged literally 1/4 of the price I was quoted by others in Jacksonville. I got a lot of quotes in the local area as well as the surrounding areas, as far as Raleigh. Excel beat all of those prices and the work was done in less than an hour. The dent is completely gone and there are no signs it was ever even there. Definitely recommend them for any work you may need done to your vehicle!
Excel body works went over and beyond to help me with my car trouble. A local dealership quoted me $1,100 and Excel estimated $250 for the exact same thing. I highly recommend Excel. They were honest and caring.
AWESOME!!!!! That is the only word to describe the customer focused service I received by Charles and Excel Body Works. First Class. Would definitely recommend and if I need work done in the future it will only be with Excel. They took my 2002 Hyundai Accent from banged up to beautiful.
Excel Body Works FAR exceeded my expectations and hours after leaving, Im still reeling from the amazing body work and superb customer service. I had minor bumper damage to my 2006 Honda Accord and not only did they fix the initial damage, they also repaired prior scratches and dents on the bumper. They color matched perfectly, even after I had a Honda Dealership tell me years ago they would not be able to match that specific color. Charles personally took us back in the garage to show us the final product, and was very in depth to what work was performed. The inside of the car was completely detailed and the outside was washed and perfectly clean. Charles and his wife treated us as kindly as if we were close family friends. I will be recommending this place to anyone who listens; Ive never been more happy with customer service and body work in my life. Dont look any further.
I was recommended this shop by a buddy after my wife backed our 2014 Ford Fusion SE into a pickup truck (go figure lol). They did great body work and an amazing paint job. Definitely recommend them to anyone.
Extremely friendly staff and owner. They gave out a free of charge courtesy car to drive while your car is getting fixed; all they ask is that you put some gas in it (if you want to). My car was in there for body work and they took the time to clean both the inside and outside of my car. They managed to remove a sap stain that had been there for months; my car looks brand new. They also noticed that my windshield wipers were worn and decided to put on brand new ones, free of charge.Best auto shop I have been to. Excellent business; would recommend them to anybody.
Thank you so much Excel Body Shop for everything yall did. I recently got into an accident and the way I was hit, my wheel was bent up. The policeman called me a tow truck and they showed up. Even with the insurance lady dragging her feet, they still got me back in my car in a timely fashion. They even cleaned up the other side of my bumper for me from where I accidentally tapped one of those yellow poles at the gas station.
One of the best customer service experiences I’ve had, the staff was super helpful and knowledgeable I would highly recommended this place thank you guys so much will definitely use them again.
These guys are no joke the nicest people! I was given respect, courtesy, and just a general break from the rough situation. Not only did Whitney sit on the phone for like 30 minutes with my insurance company, Brandon made sure (even after I had paid and wasnt their problem anymore) that my lugnuts were in tight with a drill and that I got my jack back. These people are beautiful for all their humanity, especially for dealing with such rough situations all the time. Officially their #1 fan !!!
Phenomenal service!!! I had to make a claim through another individuals insurance company. They made the whole process worry free and did an awesome job fixing my truck. I would highly recommend them over anyone else in Jacksonville.
I recently totaled my car on a cool rainy day. I felt terrible for the poor guy who had to load my car and clean up my mess in that weather, but he was so nice! The people in the office were wonderful too. With the rain, my trunk being messed up and having family valuables in it I was desperate to get my things out of it so they didn’t get ruined. One of the girls from the office came out in the rain and helped me until we could get into it, about 20 minutes. I just can’t say enough about how impressed I was about their customer service. They even helped me fill out paperwork ahead of time to save me a trip. Wonderful people!
Theyve done work on my car twice. I have not encountered a friendlier body shop nor anyone who is willing to work with you as much. I Recommend them to everyone i know.
Excel is great. Ive been in two accidents now, with excel handling both. They sent their tow trucks to get it and take it back to their shop. The office staff has helped me with getting the process and filed with the insurance. They are the only ones I trust.
When we dropped our car off to Excel body we had great service. We had received a quote for the damage on our car from another shop and excel was able to cut our quote nearly in half. Our car had damage along the whole passenger side of our vehicle and excel replaced the door fixed the dents and repainted the whole side for us. We saved over a thousand dollars with Excel Body shop. When we picked up our car they had it waxed washed and completely detailed clean. We will recommend this place to others.
Took my truck in to get some work done the whole staff was extremely friendly and professional and the quality of work was fabulous I would absolutely go back. Highly recommend this body shop.
Love this place, always super fast and professional. one of the best body shops in this area
I was hit in the rear in the back passenger door and it also ripped the bumper off. Ive never been in an accident but Ive heard great things about this shop. I was sure there would be some discoloration in the paint once it was repaired. I inspected the car throughly the day it was ready and I was honestly very surprised. The work that Charles does up there at Excel Body Works is beyond exceptional. I also never once had any doubt that I wouldnt be taken care of. Great customer service! I truly felt like they were on my side and not just trying to save the insurance company money. Id recommend this shop to anyone for any kind of collision repair!
Did an amazing job, and the people are very friendly and helpful. I wouldnt take my car anywhere else. If you want it done right this is the place!
I took my Honda here twice over the 9 months Ive lived here and was more than satisfied both times. The second time I took the car there I assumed the damage would cost about the same amount as last time since my wife made the same mistake again. AGAIN. However, when I went to pick the vehicle up I was told they were able to salvage the parts and only charged me $35 for the labor of putting the damaged parts back together and fastening them into place!!!!! (The initial estimate was over $200 when they first did a quick look over before I dropped it off. Meaning, I would have easily paid at least the Estimate.)This place is reliable and will NOT rip you off. I highly recommend this body shop as it is nearly impossible to find an honest business these days.
Excel Body Works goes above and beyond customer expectations. They treat every vehicle as if it is their own car and take great care in making sure youre 110% ready to get back on the road. The attention to detail displayed by this shop is consistent through and through, this is not just a rubber stamp, get out the door kind of service but actual quality care. The customer service is so genuine and atmosphere is so friendly and inviting. They care about their workers and provide opportunites for growth in responsinbilities. They listen to your concerns and thoroughly explain the resolutions and tell it to you real. I first took my vehicle here to get my door fixed after a car had crashed into me. They did such an awesome job that I couldnt even tell which door had been fixed. I went back again recently to get some mudflaps removed and they were so helpful and accomadating. Theyre number 1 for a reason, their hard work and customer appreciation!
After reading reviews from previous Excel clients, I decided to have my 2012 Camry repaired there after a minor fender bender on I95. The car was meticulously repaired and it looked like it just came off the showroom floor. The entire experience went smoothly, kudos to the entire staff, especially John. You have earned a customer for life.
Literally the miracle I needed. So helpful. Thank you so much especially Richard and Whitney!
We got to Lejeune and two days later someone hit us. We only have one vehicle and from beginning to end Excel exceeded our expectations in body work and customer service. I was still in shock and panicking and they ALL pitched in to calm me down and handle everything. I wouldnt use any other place for body work on our vehicles. We got our car back looking better than it did before the accident and thats saying a lot because its barely a year old.
I was recommended Excel body works by S&N automotive for some damage on my passenger side door. A tree stump decided to run into me causing a fairly large dent along with long scratches and dismantling of trim. I decided to do the paintless body repair knowing that it wouldnt be 100%, however, it was a quarter of the cost to fully repair it and I was told it would be around 80% repaired after finishing. It only took a few hours for Excel to complete the repair and I was thoroughly impressed with the results!! Id say it was more around 90% repaired, the paint looked great again with very minimal scratches remaining! I absolutely recommend using Excel Body Works for any paint and body damage! They were exactly how you hope and expect a business to be ran!Thank yall so much for the amazing job, respect and professionalism Excel!
Every single member of the staff genuinely cares about the customer. Not very many company’s can you sit and talk to the guy that started it all and keeps his hands in the day to day interactions with the customer. The body shop is huge, with resources to do whatever’s needed and the work they put out looks like nothing happened. They do very good at taking care of customers and are very helpful with the process after totaling a vehicle. I’m glad they got the call to pick up the pieces of my totaled truck. On a aide note, they’re one of the few companies in jvegas that aren’t out to score an extra dime off a service member. And all this, learned in the first hour at the facility.
Picked up my vehicle yesterday and it looked amazing! They went above and beyond what was asked for! Definitely recommend going to them for body work damage!!
Top notch folks. Great work and excellent service. Will take care of you 100%!
The people here truly do go out of their way to make sure you are totally satisfied with their work, they take the extra time to do things right. I am VERY picky about who works on my vehicles and they measure up.
Great service!!! Always will recommend!!
I had a car accident In june and They fixed it perfectly. My car is 2015 white nissan ALTIMA. So manytime I had problem with the insurance company and rentalcar company. the Owner talked to the insurance and rental car company and it fixed alot of problems for me. Even when they completed the car, it looked like a brand new car. They did a very good job. I whould like to give them more than 5stars.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ if you have problem your car i recommend EXCEL!!🏆🥇
Excellent Locally Owned Family operated Body shop. They do the best work in Jacksonville and always have high quality work!
My chevy malibu had damage from side impact they did an awsome job! Whitney kept me posted with updates on my car and answerd all my questions.
Excel fixed my lexus after my neighbor backed into it with his truck. They helped me handle everything with progressive and the repair came out great.
Polite and knew what they were talking about
Maaco Collision Repair & Auto Painting110 Harley Rd., Wilmington, NCEdit your review4.86 reviewsSort by:Lowest score2002DoJC2002DoJCin the last week-EditCharles, family and team are in a word OUTSTANDING! I am a retired Marine and am very much accustomed to going above and beyond the call of duty and that is precisely what they did. My 2001 Lincoln Town Car needed some minor work and now looks like it came right off the showroom floor and for a price that NO Body Shop could compete with anywhere in these United States. I am referring everyone and anyone to them without hesitation and they have my highest and most enthusiastic endorsement!!
My white 2002 Honda CRV received damage to the right side rear door/frame and quarter panel. Based on friends recommendation and good cost estimate, I turned the CRV over to Charles and his Excel team. The CRV they returned to me looked like it just came off the new car lot: operating perfectly, clean and shining inside and out. I was impressed and completely satisfied with their high quality work, and with everyone at Excel with whom I spoke. They are knowledgeable, professional and friendly. Their customer service is world class. With complete confidence I can recommend Excel Body Works to my friends. The CRV recommends them, too.