I would rate 10/5 if I could. The best body shop in Jacksonville. No cap. I had my Lexus rx350 repaired there. Two doors and the fender. Morris was the best there. He helps us went through the process everything. Better deal than every other body shop. Also great customer service. Quick work done. I told by the dealer that it will at least take two weeks to get it done. And Star automotive got it done in a week. Even there are some little issues after the repair. But they had fixed it all. This is my best experience here. Highly recommend to everyone.
I was extremely pleased with the service and professionalism of the staff. The quality of the repair work was superior from beginning to end. Our vehicle was repaired so well that it was impossible to tell the car had been damaged. Even my wife was impressed which really says a lot. I would highly recommend this shop to anyone that is looking for high repair work at a reasonable price. Thank -You so much
Wow! I had the best ever repair experience at this place. What a great service and professionalism. I have never seen anything like this before. The owners and stuff are amazing people and very helpful and swift. Plus there is no way any other body shop can beat the prices here. These people demonstrate not just an example of professionalism but at the same time how can one be a good person with kindness and goodwill.
When it’s all said and done I was stressing more then ever when my car/baby got scratched and dented. By far the best place that I could have found. From the quality body work on my car to the great pricing and EXCELLENT customer service I give this a high recommendation. I even notice a small scratch was fixed after reevaluating it and couldn’t be more happy. If you get lucky they might wash and vacuum as well :)
Took my car in for repair a while ago. Really friendly and helpful people. I remember my insurance was making it difficult to get through the process of fixing and paying for my car and the people at Star auto was nothing but helpful with any questions I had. They called and updated you with everything and if they can go beyond and fix something else they will.
Fantastic! The people, the attention to detail, quality work and customer service. They dropped me off to pick up my rental car. Thanks you guys!!!!
I was referred to Star Auto by my regular service mechanic nearby and I couldnt have been more pleased. With it being my first wreck and auto body repair experience, they made the whole ordeal quick and easy! My car looked brand new when I got it and they even cleaned the inside! They even went above and beyond by helping me out with my rental prior to me having to return it. I would highly recommend!
I typically do not write reviews, but this one definitely deserves attention. Star Automotive definitely came to my rescue. I was going to sell my car the following day when someone hit it and drove off. With time not being on my side, I literally googled the top rated automotive collision places in Jacksonville and this was the first to pop up. I immediately drove my car straight there and let them know my situation. Despite the busy schedule they had listed, the staff willingly opened a spot for me and had my car done by the end of the day. I only expected them to fix the damaged area, but they exceeded my expectations and took care of the minor flaws as well. Car looks BRAND NEW! The owner and staff were very friendly and understanding. HIGHLY RECOMMEND this place. I will sure be a returning customer to this facility with any car needs I may have.
I have been going to Star since 3 cars ago. Sul is the best! I would not trust my car anywhere else. He does excellent work, true quality repairs.
Excellent service!!!! I did a dumb thing and tried to take off house over- spray paint on my BMW. Of course in my garage, I had no idea I was scratching my car really bad when I was taking off the paint. I called Star Automotive and they took my car and made the paint job look new again with no swirl marks in the finish. I highly recommend them. I cant thank them enough! Very nice family owned business.
I chose Star Automotive Collision because they had the best review on Google. I took my car in for a rear bumper damage, and they made my bumper look ten times better than the rest of the car! They did great work, but what I loved the most was the customer service. The owners and workers are just great people and they know what theyre doing. Id HIGHLY recommend them for any auto body work. Thanks again!Jason Enriquez
Great guys at Star Automotive!!! I have been a customer for several years, they have great customer service and the owner Sue is very helpful. They do great work in a timely manner with very fair prices. I would recommend Star Automotive to anyone who needs paint or body work to their vehicle!!!
As a military vet I take pride in my work and attention to detail is important to me. I can be hard to please when it comes to my cars. These guys are top notch and brought my ride back up to standards after some Sunday driver t-boned me. They took care of paperwork, no hassle, no fuss, no muss. I wanted to take a moment and say bravo zulu to the team at Star Automotive and thank you for a job well done. I would recommend Star Automotive to anyone who needs paint and/or body work to their ride, except Jar Heads, you guys take your stuff somewhere else.
The guys were nice honest and they got the job done
I went in with a stubborn taillight fixture and mounting bracket, Sul came out right away and rectified the issue until it was perfect. He is skilled as well kind and generous. I will be telling everyone I know to head to STAR from now on! Sincerest appreciation and gratitude from your new customer for life :)
Very trustworthy. Highly recommended. Youd be doing yourself a disservice to use anyone but them for car repairs. They went above and beyond to help us.
I took a chance on Star Automotive due to the shop having a 5 star review. And I agree this is a 5 star auto shop! Owner and staff very respectful, pleasant, and professional. Took in a silver Nissan Murano to have four doors repainted due to vandalism, and after a week the car was brand new again. Great job and great service. If I ever need to Ill use Star Automotive again for sure!
Star Automotive Collision did a great job on my wifes GTI fender at a reasonable price. Very friendly, professional shop. Take your car in and dont worry!
Extremely happy! Chris and his team do great paint work. They have good communication and a friendly atmosphere. Highly recommend.
I just came in to get my front bumper replaced, but Sul was able to fix it temporarily for free and gave me a reasonable quote for when I do eventually want to get it replaced! It made my day. Spectacular guy!
Professional service. Great attention to detail. My car looked brand new when they were done, not to mention they cleaned the interior of the car even. I will go here again if I need body work in the future.
5 stars, 10 if it was an option, Customer service was on point. Chris and his team made sure everything was done correctly and at a timely manner, car looks brand spanking new!!!!! Thanks Star Automotive, Highly recommended.
Had an awesome experience at Star Collision. I met the owner himself right before closing and he was more than hospitable. I will definitely recommend anyone to go!
Couldnt be more satisfied with my repairs! The team here are friendly, efficient and prompt.
Star Automotive never ceases to impress. The service and quality are outstanding. Whether I am updating a feature, or repairing a scratch or dent, Star Automotive is the first place I call.
Very nice and friendly people. Doing great job. Highly recommended!!!
Best prices for tremendous work. Everyone was friendly and cordial, highly recommend this place.
I came to Star Automotive to have my windshield repaired after my hood slammed into it while driving. I was of course very concerned about what the cost of such a repair may be given the damage that was done to not just the glass, but to the hood, and the integrity of my vehicle.In first meeting with Sul he provided me with two options of repair, one very economical, and one very complete option. I thought about it and left my car the next week. Within a couple of days I was back on the road, and Sul worked out a way where I would save even more than my quoted amount and as a student I was very appreciative of that.
Unbeatable price with excellent repair work. Great customer service.
Awesome job the best bring your car here and nowhere else!!
They did great work on my car! They also keep me updated with everything. 10stars
Great Service and Great work! Will recommend to everyone!
They are a great place to go and they do really good work
Love this place bring them a part an they will put it on for you
I feeling blessing today after cuple of days look for help to open my car buckle stuck in the driver side door. The star automotive staff and owner been so helpfull, genuenly, easy and professinal, been to severals automative s store nothing like Star automative at 1618 debutante dr jacksonville fl,
The owner cares about helping you personally. Your not just another car.i just got my car back at they did a great job.
Good
Always a Grade A job with quality!
Excellent service