user
Appliance Warehouse
485 Western Blvd, Jacksonville, NC 28546, United States
Appearance
Appliance Warehouse
Comments
Al
Review №1

The young man named Brian was extremely helpful and kind with info and advice on choosing a washer. There is an array of washers, and dryers to pick through and your not rushed or pressured. Also, they are reasonably priced. They do maintenance calls too so check them out!

Lo
Review №2

Its rare to find someone thats not after every penny you have. Mike knows his stuff and isnt after your wallet. Beyond satisfied!

Ma
Review №3

Only reason I’m rating 1 star is because I bought a used washers which broke down within like 6 months of having it. I asked for advice to see if it was better to sell this one to them as is or purchase a new one and a few times I didn’t get a respond back. I then finally got a respond back, got a newer one. I paid for the delivery fee and for them to install it. I asked if there would be 2 people coming to unload and install and they said yes. When the guy came only one of them showed up. Then the guy asked me to help unload the washer which I went on to help him. He dropped the washer on my head & said it ‘slipped’ after he left I had my sister drive me to the hospital because I started having a really severe headache & blurred vision. Which I know it was my mistake because I shouldn’t have helped him since it’s their responsibility to do it since they said they’d do it on their own. Not even a month later that washer broke down again. Messaged them and was able to get another one for free since it was within the warranty, 2 months later the newer one I got broke again. When i messaged them if I could sell it to them they didn’t reply back.

Is
Review №4

Walked in and told what my budget was and he immediately pointed me to multiple options well within my budget. Very good about explaining the warranty and everything having to do with their repair and delivery service. Very helpful when losing appliances into your own vehicle. Overall very happy and highly recommend.

To
Review №5

Ive bought washer dryer from him. For the price I honestly didnt expect much quality or longevity. Three years later theyre still work as advertised. If your not into overpriced appliances this is the place.

Ma
Review №6

Purchase stamps from post office inside easy in and out.

Ol
Review №7

Stopped in for a new washer dryer set. I had a strict budget which the workers accommodated greatly and provided me with multiple options. Every one was super friendly and very helpful answering questions and being patient with me. Delivery was quick and easy ( as most of the delivery drivers are marines )and reasonably priced . 10/10 will be recommending to family and friends.

Am
Review №8

Stopped in today and got a great deal on a washer. Before I could get the money out of the atm it was loaded on the truck. Awesome service and highly recommend if you need a washer

Le
Review №9

The best appliance store Ive ever been to Mike was great and very helpful thank you sir

Au
Review №10

Bought a dryer from here about 4 months ago for about $350. Unfortunately, the dryer stopped working.. it’s whatever. When you buy something used, you run a risk of it having issues. The reason this rates a 1 star review from me has nothing to do with the product, and only has to due with this company’s values, and customer service. I was told to submit pictures of the issue, which I did. I was then told that it would be cheaper to just replace it. So I asked them what they had for inventory, and if they could give me a deal on a new one. They have refused to respond to me multiple times. I’m not even asking for a handout, but simply a fair deal on another one they have in stock. This company has proven that their customer service ends at the time of sale. If you care to reach out to me, you know who I am. I would appreciate it. In the mean time, I’m just going to go buy a new one, which is what I should have done in the first place. I would recommend anyone else to do the same.

Li
Review №11

Brian knows his washing machines. Very knowledgeable on all appliances. Great price and open on weekends. Highly recommend.

Ab
Review №12

They were 3.5 hours late on deleivery and delivered terribly filthy appliances after I was told the would be cleaned. When I tried to return one of the appliances they told me I could drop off the item and they would contact me when it was resold. They then called two days later and said all sales were final and I wouldnt be reimbursed at all.

Ka
Review №13

Mike was very helpful and informative with what needed repaired with our dryer. He fixed it in a timely manner and was wonderful to work with.

MJ
Review №14

If I could give them zero stars, I would. They have very shady business practices and have no issues with telling you a straight up Lie.

No
Review №15

I bought a washer and dryer from this place when I first got a house down here about a month ago. I’ve never had to deal with appliances and had no idea how much it would cost to get a set. These saw that and took awesome care of me. They trimmed the fat on sales talk cut straight to what I needed, what was reliable, and what’s in my prices range. A month later and my washer and dryer set still work great, and the service I received from these guys were awesome. Do NOT waste your time at those appliance stores with the fancy stuff. They have what you want and need here, and will take care of you at a great affordable price.

Ch
Review №16

Brian is a great guy, very nice and helpful. I would send anyone to him for repairs or appliances.

In
Review №17

I could not be more satisfied! GREAT prices, and even better service. Bryan is a reputable guy and so is the company. I recommend everyone that moves to Jacksonville go to the appliance warehouse first before even thinking of another place! 10/10 highly recommend!!

Ch
Review №18

Great people, the owner was very nice, I over payed him and sent it back. Responds fast and the people even looked at my A/C unit for me and tried helping me figure it out and he spent 16 years in army SSgt and hes still hustlin. If possible would rate it 10 stars bc 5 is a lil too low for the services!

Re
Review №19

Bought washer and dryer Brian was a very reasonable person glad to have had met him

Li
Review №20

Fantastic people and products. Would highly recommend. Nicolas installed and did a great job. Would also like to send a very grateful thank you to Michael and Brian as well

Gr
Review №21

Brian was great! The repair specialist (cant recall his name) was EXTREMELY knowledgeable and helpful in the decision process of repair vs. replace.Would highly recommend this business for appliance repair & refurbished appliance purchase.

Ka
Review №22

Mike is a great guy and was very helpful to my family and I. We will not be going anywhere else for our appliance repairs. I highly recommend going through these guys before anyone else. We appreciate their help so so much.

Ke
Review №23

Have gone twice trying to look at appliances, different days of the week, different times of day, on different months, and the shop has been closed both times despite being listed as “open” online. Disappointed by the inconsistency.

De
Review №24

Was nice and is willing to do deals. Went to him for a washer a few years back bought the cheapest one they had and its still going strong. Today I bought a dryer, hes the ONLY place I recommend for appliances!! He has more than just washer and dryers though, check him out!!

Em
Review №25

TRULY A GROUP AND EVERY SINGLE GENTLEMAN ON THE FLOOR WERE WILLING AND EAGER TO HELP BEYOND ANYTHING I ANTICIPATED💯☝️☀️I will continue to give them business and definitely refer my family and friends to them!! 🥇🏅

de
Review №26

New machines come in n out each day.Best to go check it out. Good prices.Owner nice young veteran who has military and vets working for him.My washer didnt work so they sent a guy over..it just was out of balance...happens when you move them.5 min later..a great newer older machine.

Ja
Review №27

Paid 650.00 for a refrigerator/freezer. Only a little more than 3 months the same cost to repair it! Unfair to the consumer.

Je
Review №28

Do not buy from them. First of all, the washer and dryer I got from them do not work. The dryer gave me problems within the first week. They traded out the one I originally bought for a different, never gave me the original back. The repair guy who came out talked to me like I had never worked a dryer before. I know what settings to put it on. I know how to open and close the door and start it. Come on. Now the washer doesnt spin. Of course they offered a 30 day warranty but tried to let it go out before I even got help with the dryer. Youre better off spending the money on a new set or a used one from a reputable company not this place.

Jo
Review №29

Bought a washer and dryer from this place about a year ago and 2 months in something on the washer needed to be repaired, so I hit them up and had to pay $60 for them to come check it out and then obvs whatever the repair costs. Well that was fine but then since then my washer and dryer together have broken down a total of 6 times. This is ridiculous. I knew when purchasing that these were used but I thought that they would work good. I spent so much money on repairs that I wish I would’ve just gone out and bought new ones. Now I hit them up to get these fixed or see if maybe I can trade them in and they won’t reply to me. Never again, I would not recommend anyone to come here. Maybe so people got lucky and didn’t have they’re stuff break down but i guess if you get bad ones like I did don’t expect any help from them.

Co
Review №30

Store front never open. Poor run business

Ry
Review №31

Bought a washer and dryer a couple of months ago and asked if it came with a warranty. Employ got offended and said they were basically built brand new and parts replaced. Needless to say parts are not new nor replaced and dryer broke just over a month later. Took it apart to find heating element damaged and botched repair, quick fix at home after buying new parts but only problem we had is mostly that once we asked them about warranty they got offended stated it was basically brand new and rebuilt in shop. Apparently not, cause it had damaged parts and found out it was a botched repair or none at all.

He
Review №32

Brian was very helpful and professional in helping me and my wife find a perfect washer ad dryer to meet our budget.. And the delivery and hook up was prompt and swift!!outstanding service!!would definitely recommend! Five star service

Mi
Review №33

Highly recommended, good service, knowledgeable people, quick to work with. They take old stuff off your hands as well.

ki
Review №34

Good prices and good customer service. Fast response and easy to work with. 5 stars

Wi
Review №35

Excellent customer service specifically for my needs. I highly recommend Appliance Warehouse to fit your appliance or repair parts needs.

An
Review №36

My husband and I bought a samsung washer and dryer set from this guy and his store about a month ago. Last week the dryer stopped heating and after watching some youtube videos i found out it was the heating element, 20 dollars and 2 days later i fixed it myself with the help of youtube. The store owner was offended when we asked for a warranty and said his appliances we basically brand new and had new parts. I uploaded a picture of the heating element. It is clearly not new and if you look at the upper left corner of the heating element you can tell it was broken and twisted together then put back into the dryer. Im not happy that this happened, but i am happy that i could fix it myself for 20 bucks. Be really wary when buying from him and ask for the waranty. We had to ask we were not offered!

Ja
Review №37

Techs really knew what they were doing, they helped me find a machine that I would like. Would recommend getting appliances from here

Co
Review №38

Would give zero stars if I could. Dryer stopped heating just under a month. Since we were told we had a 30 day warranty we called but because we picked the washer and dryer set up we could only bring the dryer back and they would not send anyone out without charging us. We were not told this when the set was sold to us. Only stating “30 day warranty”. Stay away from this place.

Da
Review №39

Excellent service and timely delivery. Considerate of my schedule and worked out perfectly with my schedule.

Da
Review №40

Very accommodating, stayed after normal closing hours. Solid appliances with very competitive prices. All around great service. Highly recommend.

Am
Review №41

Bought a washer and dryer and hadnt had it 2 weeks before the washer started throwing codes. They came and out and had to work on it then worked 4 days after that . Now I have been trying to call them to come out for the past week and a half to see what else can be done and I cant get anybody to call me back.

Ma
Review №42

I needed a new (to me) clothes dryer but didnt have a lot of money to spend. Brian at Appliance Warehouse was personable yet professional. He provided me with a dryer that exactly fit my needs in my price range. My product delivery was punctual & the delivery person was expedient in installation. Ive had the dryer for about 2 months now & I couldnt be more more pleased. I will definitely be a return customer!

Al
Review №43

Brian was awesome! I was extremely picky and nervous to buy a previously owned washer/dryer but Brian worked to make sure I picked out a set that fit my needs. When he didn’t have what I wanted in store he went on a hunt online to help find me the appliance I wanted. My husband ended up getting confused on what set I had wanted in the end and he picked up the wrong dryer. Brian was extremely accommodating in letting him come back in and switch it out for the one we liked! Thanks Brian!

To
Review №44

My husband and i went to look at washers & dryers nobody said how can i help you or Ill be right with you in a moment so we left and found new washer & dryer for $300 more brand new I wouldve bought them for 1/2 what they were asking but nobody said a word to us

Le
Review №45

Got lots of appliances. But too close together to really check them out.

Ra
Review №46

Bought a washer from here about 5 months ago. It was refurbished but this baby is still going strong. The staff was great and really helped me out because I was on a budget and got me the washer that I currently own at a steal. Thank you guys keep up the good work!

Sa
Review №47

The people were very helpful

J
Review №48

What do I look like negotiating with a child in elementary school about the worth of something I purchased I hardly used in 6 months? A slap in the face, $20 for a perfectly new dryer. Send a man to do mans work, not a boy.

An
Review №49

This place is a joke. They brought out 2 broken dryers to a home and neither worked. After talking it over with nothing but excuses. The manager on duty (BG) is useless. Known for selling faulty appliances. The person who did the delivery and install doesnt work for the company. He was paid $30 to bring the dryers out after responding to a social media post. The warranty was written on notebook paper. No stars on this place at all.

Ja
Review №50

Seems to be a sketchy operation buyer beware !!!!!

Fr
Review №51

Veteran owned local business and I will always support these kind of businesses. Everyone was nice and very helpful, the man who delivered our washer and dryer was also a veteran and he hooked them up and tested to make sure they worked properly and gave me great advice about the area. I will be going here from now on for any appliance needs.

B'
Review №52

We truly appreciate you, and thank each of you .-sales manager

Re
Review №53

It was an AAAAbsolutely AAAAAmazing experience, these guys really know their stuff! From the salesman, Brian, with my purchase to the maintenance repair with Mike. I have experienced the best customer service with my washer/dryer stackable that I purchased!

Pa
Review №54

Fast and friendly service.

Ca
Review №55

Helped us out with a new washer and took our old one. Made things so easy for us

Sa
Review №56

Bought a washer and dryer here in May 2019 and they didnt even last 2 months. Also, the man who delivered/ installed them did not do it correctly so water went everywhere on the first load. My husband ending up doing it the right way. I do not reccomend this store!!!

An
Review №57

Great selection, awesome staff. Definitely reccomend

Ju
Review №58

Low prices for those of us that just want a working appliance, excellent service

Li
Review №59

Owner is awesome and so are the prices. Super thankful for this place.

Vi
Review №60

Bought washer from them and was really happy. I found they sold NEW acs cheaper than. Wal-Mart. I am buying more from these guys. Thanks

Ta
Review №61

Bought a stove and had it delivered, great experience, hauled my old broken stove away for me, very happy

An
Review №62

Bought a phone from here good business

su
Review №63

Very friendly and helpful

Sh
Review №64

We bought a washer and it does not work. Now they wont answer their phones after I talked to them once

Ca
Review №65

Major waste of time

Li
Review №66

Not a warehouse more like a barn size

Le
Review №67

Nice guys

an
Review №68

Terrible customer service

Ke
Review №69

Hours are incorrect!

He
Review №70

Passing by

Je
Review №71

Excellent

Information
35 Photos
71 Comments
3.9 Rating
  • Address:485 Western Blvd, Jacksonville, NC 28546, United States
  • Site:https://facebook.com/Applwarjax/
  • Phone:+1 910-444-3966
Categories
  • Used appliance store
  • Appliance store
  • Home goods store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:12–4PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations
  • The Home Depot12111 Lem Turner Rd, Jacksonville, FL 32218, United States
  • Furniture Fair2015 Lejeune Blvd, Jacksonville, NC 28546, United States
  • Rent-A-Center956 Arlington Rd N, Jacksonville, FL 32211, United States
  • Rent-A-Center236 Brynn Marr Rd, Jacksonville, NC 28540, United States
  • Trone Appliance31 S Central Park, Jacksonville, IL 62650, United States
  • Rent-A-Center1146 Henderson Dr, Jacksonville, NC 28540, United States
  • Rent-A-Center718 Edgewood Ave N, Jacksonville, FL 32254, United States
  • ALANSY LLC6376 Greenland Rd STE 5, Jacksonville, FL 32258, United States