Website is not accurate. Walmart on Greenway and Hwy. 18 in Jackson, Ms. I made 5 trips to get a tire, was not opened. Yes, Aug., 30th was hurricane aftermath but was told would open at 1pm! That was not true. Went back the 31st for 7am, not opened! Told might not open, short handed! The website has different times than the actual sign at the service center. Went Sunday, at 5, went 3 more times Mon and again Tuesday! Very dissatisfied!
I enjoyed the professional friendly mechanics. They were all helpful. Plus a call back was helpful as I shopped around.
The service hours says till 18:00. First of all the customer service has nothing to do with customer service. She hollered at me what are you here for sir? Oil change..oh no we are done for today. It was 16:50 not to mention I already waited about 15 minutes. Poor service quality by far. I asked her dont yall close at 6? She said oh no we close at 5. So I had to leave. But the website says differently. I dont recommend this place.
We got a flat tire in Monroe, LA on a Saturday afternoon. We called dozens of places and couldnt find a service center with our tire size. Joseph and his team in the Auto Center at the Wal-Mart in Jackson, MS off I-20 were amazing, kind, and ready to help get us back on the road. We were in and out within 30 minutes. I just cant thank Joseph enough for his help! The people at the WalMart should give classes on Customer Service. We have never been treated so well at Walmart! Thank you Mr. Joseph and team!
Friendly service quick and fast! The young guy at the podium(i wish i got his name but he light skinned with dreadlocks and i think he said he was 22 years old) held a casual conversation with me the whole time! Great customer service!
I waited a whole hour only to find out they couldnt change my oil, even though they had my oil and oil filter that all the other Walmart locations previously used on my vehicle. They should have just told me that they didnt know how to change my oil
I had a bad experience Walmart on highway 18 The young lady named Tammy And she worked back there in automotive I did not know ya had a mass mandate
Just very convenient
Quality service with a smile!
Did a great job going back soon have 2 more vehicles that need servicing
I have NEVER come here and spent less than two to three hours trying to get service. I was here before they were supposed to opened at 8:00. They didn’t own up until about 7 minutes after 8:00. Then they had to set up. Work did not start until almost 20 after 8:00. Even though I was second in line behind a tire repair, they didn’t start mine until after that.Service is ALWAYS poor at Walmart Tire Centers.
I was pleasantly surprised at the speed of the service and the friendliness of the staff!! This location usually gets a bad rep but I experienced the contrary. Good Job Walmart!
Lets see, I got there at 5:27 p.m. and they closed at 7 p.m. and they told me they were through taking tickets. I really needed a tire, guess Ill have to go spend my money elsewhere. They were nice, so that warrants 2 stars. Thanks Wally World!
Great service
Great
Pretty quickly done thus morning, less than 30 minutes there. Just would have liked if they had actually printed my next due sticker instead of handwritten
Couldve been just a little faster but very nice ppl.
Horrible! Couldnt tell who was working because no one looked professional. Took over an hour to rotate tires and I never received the alignment that I asked for. Called me back to discuss the WRONG car! When my car was finally ready, I still sat for a time until I got up to say my car is ready. That lady told me it was still in lane 3 and I to say Im looking at it in the parking lot! Omg. Dont waste your time.
Great service and. Very informative employees
I took my truck there to buy 2 new tires, SPECIFICALLY my rear tired because they were the ones giving me problems. I dropped my car off at 9a.m and came back at 2pm to pick it up and when I got in my car, my tire sensor was still on and my passenger rear tire still read 27. Now they give you this print out when they check you out saying all tires on 34 but evident by my sensor theiy just probably print that out on all statements at time of checkout. My disgruntlement not only comes from the fact that they didnt switch out the right tire, which there is not excuse, but the fact that a tire repair place that had a car almost all day didnt even check the pressure of all the tires before sending it out to notify the customer if they needed another tire. And they have the audacity to charge for mounting and balancing! Sincerely a pissed ex loyal customer! And P.S I didnt even stick around for them to change the tire out because I wasnt about to waste any more of my day there.
Was going to another location but after an incident I proceeded here. Good service and particle Marcus.
This department is great in the morning...everyone is smiling and happy...but try to go in the morning for an oil change....early in the morning or you will be there all day if you go after noon time
Wal mart auto care is a great place. They can sometimes be slow.
I had to wait a while because they need more counter help, and what I needed was not available, so I had to drive to the Walmart in Clinton, and again they didnt have the product listed online, so I had to go elsewhere to buy a battery for my Yukon. The bar code scan indicates a major misprint or misinformation online, because the battery with 800cc is 600cc, according to the bar code.
I just enjoyed the hard work and the service they provide
Great customer service 👍
I did not go in I was sick that day
Had to sit there for almost 3hrs to get a reading on a 4month bad battery so I could get a replacement. No charge after an hour should have been enough time.
Fast service.
They need more than one battery charger and it should be updated
They dont check the tire pressure when they rotate and balance your tires
This is a so-so place
Good customer service
They have a attitude problem
Gotta watch product
Got me out in time
Great
In stock, location