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Verizon Authorized Retailer - Your Wireless
1004 Springfield Ave, Irvington, NJ 07111, United States
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Verizon Authorized Retailer - Your Wireless
Comments
Ka
Review №1

Perfect place for assistance. Fast service and friendly.

Ra
Review №2

Great customer service, gave me a great family plan will send all my people here

To
Review №3

Customer service is trash. Dude didn’t even know how to fix my phone but when I went to a DIFFERENT Verizon store they helped me in seconds. Strongly urge you not to go to this specific store.

Ge
Review №4

I walked in today to get my home internet service, the reps are so knowledgeable and so polite that I walked out with a new phone also and switched from simple mobileThank you so much

Th
Review №5

Nina was very helpful had excellent customer service. The entire staff was very patient with us and overall had a very pleasant attitude. It makes me very grateful to be under a great service such as Verizon!

Al
Review №6

Got the best deal for my daughter from this wonderful sales repSo helpful

Ra
Review №7

They took my phone and without my consent or knowledge wrote a review on google. They just took it and didn’t ask for one. I know you guys need reviews but thats no way to do business.I didn’t know Verizon allowed authorizes dealers to engage in this behavior

Sh
Review №8

It Was A Good Excellet Experience Custtermer Service Was Excellent

Do
Review №9

One of the most helpful reps and wonderful service

Mi
Review №10

Thia lady wont let you out the store without solving every issue you have with you phoneBest Verizon store everThank you guys

Ry
Review №11

I simply love the customer service here with these very helpful ladiesThat’s why the store is always busy and you have to wait

Me
Review №12

This is the best verizon store customer service I always come here to this storeBest cases prices

Gr
Review №13

Yasmin and zuzu helped me move all my stuff to a new 5g phoneIt was so easy and got a lot of discounts :) thanks guys

Da
Review №14

I really enjoy coming to pay my bill here cuz the staff are always accommodatingThanks Verizon

Mu
Review №15

I came into this store today because my App Store wasn’t loading my apps and yazmen teach me so much on my iCloud and most of all made me walk out with a 512 phone exactly what I needed to download all my games and take many videos and we topped with a stunning iPadMy new favorite favorite electronic store, thank you so so much for all the time that was given to me the best knowledgeable 2 hours on my Daily use items

An
Review №16

Walked in for a simple questionWalked out with home internet service and 2 new free phoneBest verizo store everAnd they stay late to set up my phones tooOut of the world service

fu
Review №17

Thanks yazmeen for our 3 beautiful phones today and for setting us up on VerizonCant wait to change my dad to verizon as well ;)

RA
Review №18

I REALLY APPRECIATE YOU AND UR BEST HELP WITH ME $ I THANK YOU SO MUCH FOR BEING VERY PATIENT WITH EVERY CUSTOMER THAT CAME IN ...

An
Review №19

The way these ladies help multiple customers is just amazingEveryone is being helped, they need a trophy 🏆

To
Review №20

Not a good one unfortunately,the gentleman who l dealt with at this location seem rather arrogant to me...

Ya
Review №21

Best serviceGot a free phone and free screen protectorThank you yazmien

Gl
Review №22

VERIZON ALWQYS HAS THE BEST SERVICE AND REPRESENTATIVESTHANK YOU FOR UPDATING MY PHONE TODAY

Jo
Review №23

This office has the most helpful staff, they know very well what they doing

Ro
Review №24

This ladies solved what everyone in Best Buy couldn’t solve, I’m speechlessThank you Verizon for havin the best employees

BM
Review №25

This Verizon store is great, they will go out of their way to satisfy their customers. Grecia did an amazing job helping me get a new case and screen protector. If you have an issue they cant solve then its most likely technical and they will give you options and a solution. Thank you. Recommended to all.

Je
Review №26

Thank you for helping me even that Im not a Verizon customerThank you for your time

JO
Review №27

Best verizon store prices Ive ever been toThank you for all you assistance

Lu
Review №28

This ladys multi tasking is mindblowing, thing your for always being helpful to everyoneBest Verizon location

Pr
Review №29

Thank you for your fios service very pleasent office

Is
Review №30

Best store with the most amazing staff

Je
Review №31

A bit of a waitbut best best service you can receive if you’re patient like meThank you Verizon

Ma
Review №32

Im not a verizon customer but these people empressed me enough to consider switching

Ma
Review №33

Very fast and simple service, Yasmin was very efficient and gave me an additional discount!

Co
Review №34

Exceptional service very professional

Ad
Review №35

Terrible service from Yasmin Verizon Irvington. She gets easliy irritated. Extremely bad service for a new customer. She felt irritated because i couldnt use a credit card and i had to go 5 mims away to het my debit card. When i got back to activate the new account she was extremely irritated and was rude. I actually regretted getting the internet with this bad service.

Fi
Review №36

Thank you for putting my screen so nicely zuzu

Ol
Review №37

Seriously over the top serviceI never imagined anyone can give the service that this lady gave to my familyThank you so much for all what you did

Jo
Review №38

Thank you Ms. Yasmin! Very kind and honest! Kept her word and was able to satisfy my needs regarding the Samsung Note 20plus that I purchased from her Verizon store! Thank you!!

Mu
Review №39

What a wonderful experience with my phoneThank you for your knowledge

Ti
Review №40

After countless attempts to reach customer service for a simple reason as DisneyThis store resolved my issue in 3 minutesThank you so muchVery very happy

Ma
Review №41

My experience at this store was really satisfied and helpful. People here are very kind and willing to help the customers. I highly recommend here.

Me
Review №42

Im so happy i came hereI cant describe how accommodating this place is truly thank you for all the time you spent with me

fr
Review №43

Thanks Yazmeen for everything todayWe love our phones

Cy
Review №44

I came in for a headphone, they took care of updating my whole phone and removing some virusesThanks guys

Me
Review №45

Thank you yasmin for setting up fios for our house today

Pa
Review №46

The people in this store are a blessingSo helpful and very knowledgeable about everything

Wi
Review №47

They made me feel better with the new free phone

Pa
Review №48

Best best best attended in this office of verizonThey stay so late in the store for my phoneThank you so much for their help

Ma
Review №49

Lovely rep very helpful

Ch
Review №50

Thank you guys for switching me from my galaxy to a new iPhone like I always wanted, they took so much time and stay late till my transfer completed

Op
Review №51

I just got my home internet service hereVery very convenient to speak to a person face to face

ws
Review №52

Best Verizon store service Ive ever been too

El
Review №53

Thanks for all your help with my phone today ladies

El
Review №54

Had great customer service with the person who helped us upgrade our phones .he was very patient with us and all of our questions.

Jo
Review №55

What a blessing this place is with restoring my phone with everything that was on itThanks Verizon

Ch
Review №56

This is the only store in Irvington where you can find every single kind and color of headphones with discountsJust got my 2 headphones for $25Thank you Verizon For the discount

Rh
Review №57

They have flip phones.

Fr
Review №58

Thanks for my daughter birthday phoneShes gonna love it like I love the deal on it

Ma
Review №59

I love this lady serviceAlways a problem solver

Ji
Review №60

Thank you so much miss Grecia for your help and assistance with my new 5G phone. Very professional. Very happy

Se
Review №61

One of the worst experience Ive ever had anywhere among Verizon offices. Ive stopped by to get a new SIM card. After 2 hours spent in the office, my phone was still not functional. Agents were trying hard to sell me new phone instead of helping me with my issue at hand.

Ch
Review №62

Thank you for the new phone and retrieving all my valuable photos today

He
Review №63

Thank you soooooo much for returning all my stuff to my phoneThank you so much

Pr
Review №64

Most most helpful phone store ive ever been too

Va
Review №65

Scam Artist at this Location Filed A Complaint Dont do Business There. They Dont Buy out of Contract!!!!! They, tell you they do but they dont. They are a Independent Dealer Scam Artist at this location

Ni
Review №66

Amazing customer service at this location. High recommended.

Ci
Review №67

Lady in the store was able to help me with my new phone and recover all my info from my lost phone. Loved the customer service this store provided me today.

Ca
Review №68

Very happy with the service with my and my husband phone this morningWe got 2 new phones that the rep moved all our stuff from the old phone to the new phonesThank you guys

Bo
Review №69

Mike went above and beyond helping me today .he tried to help me lower my phone bill, set me up with new phone and offered me bundles to save money.he even stayed past closing. Thank you for doing what no other mobile service would .

Fe
Review №70

Laith is an excellent worker, very dedicated, patient and so matured and thus have a better understanding in handling and attending to customers without stress. Pls keep this guy l strongly recommend thanks.

Na
Review №71

It was greatVery attentiveThank you :)

PE
Review №72

I came here for my friends phoneEnded up switchingVery very helpful with my old phone to my new iPhone

Wi
Review №73

Had a great experience at this store. The person who helped me was very knowledgeable. Purchased a hot spot with no problem.

An
Review №74

Thanks for fixing my phone today and for my earpods sound great

Mo
Review №75

Thank you for the wonderful help and the long time you gave me

No
Review №76

Wonderful help here

ka
Review №77

Mike was awsesome! A true professional and very knowledgeable. He was very helpful and eager to answer all of my question. I will definitely be recommending him to all my friends and family!

Ma
Review №78

The lady at the desk helped my mom a lot and is very helpful, even if the price was pricey she helped us get the right phone for our budget. Very amazing. I recommend this place for anyone.

fr
Review №79

I got my phone and watch ⌚here and the representative stayed so late with me til all my stuff was transfered and set to goThank you Verizon 😊

Mi
Review №80

They are always busy, I wait half hour but a she’s very nice

Be
Review №81

Trying to speak with Mike. Iam trying to in contact with the male manager. Everytime I go to the store the young lady is extremely rude. I asked to speak with the manager and she started she is and the only one above me is Verizon. So I contacted Verizon and was told to ask to speak with the manager of Your Wireless. I have a very serious concern with no assistance. I called no answer, text no response. I will continue to try. If still no luck then maybe some of my 5000 IG & Facebook followers can assist.

Al
Review №82

Best Verizon store prices at this placeThanks for the discounts

ma
Review №83

Excellent customer service agents were able to solve all my problems I will definitely come back and bring more customers

Pa
Review №84

Thank you for the big discount on my new phone

Fr
Review №85

Cant be happier with all my stuff on my new phone todayThanks guys

Va
Review №86

I came in for an SD cardWalked out with a new 5G phone $800 offThanks ladies for taking all my money

Je
Review №87

Grecia was the best!!! Hooked me up with the trade in promotion!!! So excited with my new 11 pro

Gi
Review №88

Im always satisfied when i come hereTank you guys

Be
Review №89

I came in today with my phone fully blacked outAfter 90 min i walked out with a new 5g phone and all I mean all my stuff back on my new phoneWonderful Wonderful experience todayThanks Verizon for this experience

Ro
Review №90

Thanks yasmin for opening up early to assist us

Pe
Review №91

Thanks guys with your help from my very old phone to this new generation phoneWonderful experience

Mi
Review №92

Friendly service

ki
Review №93

I came to get my phone and my husband phone, always a warm atmosphere in this place, thank you

Wa
Review №94

There great and help out everything.

Ib
Review №95

I had the most incredible customer service experience at this Verizon store thanks to Yasmin.

As
Review №96

I always get the friendliest service at this location

Ma
Review №97

Always excited to come hereThey always helpful

Ro
Review №98

❤️❤️❤️❤️❤️❤️ This place is the real deal no lying... Jessie is so technically knowledgeable on the iPhone it’s practically unbelievable. Over the past week I have been on the phone with tech support 2 Corporate Verizon stores and The Apple stores “Genius Bar” to address my issues with my new iPhone. Little was resolved but the phone was rendered useable.I came to this location after reading the rave reviews and decided to give this place a try and man was I ever so grateful Jessie is a genius she fixed every issue i had with my iPhone 11❤️❤️❤️❤️❤️💕💕💕💕💕❤️❤️❤️ Another happy customerThanks again Jessie!!They also have decent prices on their phones accessories and offer deals on Fios!

He
Review №99

Love love this place, employees treat you like family and truly do their job with care

As
Review №100

Thanks for being so kind and thoughtful with helping me with my phone todayYou have miracle fingers

Information
15 Photos
100 Comments
4.9 Rating
  • Address:1004 Springfield Ave, Irvington, NJ 07111, United States
  • Site:https://verizonwireless.com/stores/new-jersey/irvington/your-wireless-irvington-1016891/?y_source=1_MTA3ODUwNjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D#/storeDetails
  • Phone:+1 862-231-6435
Categories
  • Cell phone store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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