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T-Mobile
992 Springfield Ave, Irvington, NJ 07111, United States
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T-Mobile

Comments
Ra
Review №1

Sales person was very helpful at resolving my issue

sa
Review №2

Best T-Mobile staff super nice helpful and friendly

GI
Review №3

Very helpful team of associates working together to ensure customers satisfaction.

In
Review №4

Took care of me right away and very polite and helpful.

CH
Review №5

I always have a pleasant experience every time I go to T-MOBLE I have been with them for 12YEARS😎!

Jo
Review №6

A very busy place to buy your devices

Ol
Review №7

I spoke with a lady in these store, she didn’t let me conclude before she drop my call . So rude

Jo
Review №8

Leo at T-Mobile in Irvington NJ was extremely helpful!!!! Thank you Leo! 🤗👍🏻

Ar
Review №9

The people was very nice helpful

Sc
Review №10

I like T-mobile.

9N
Review №11

Ive recently left this company due to over charging me for unlimited data and a older model phone. They attach up graded phone to your bill each month which turns your pocket upside down; just be careful, ask questions dont let them over talk you to get commission. I wont be back!!

De
Review №12

Great service

Sa
Review №13

I called and spoke with Ugo an employee and inquired if they have a screen protector for my Samsung phone in Stock. He said they did and I asked about the price and he said $40. I mentioned to him that I got one at their location not too long ago and it was $30 and that was the kind i was looking for and he said come in i will sell you the $40 one at that price. When I got there, he told me he just sold the last one they had in in Stock and I said how could that be ? He got me a $24 one which I didnt mind paying for but just wanted him to honor his words over the phone. I said thats not what you told me youre going to sell me and he said do you have a recording of our conversation to prove what I said? You Africans and kept repeating that phrase meanwhile hes also an African and denies to be one. In a rude tone of voice he asked if I was going to buy the item or not and I said no. Feeling humiliated I left the store. I felt mislead and disrespected. I called and spoke to a manager but he didnt seem like he was going to do anything about it. No customer should be treated that way. Its simply wrong and its bad customer service. Thank you.

Ro
Review №14

Clean environment, courteous and friendly staff. Fast and reliable service

Mo
Review №15

Very friendly and efficient staff. Precise and effective service.

Au
Review №16

My visit to this t/mobile store was great the staff was experience and have a great relationship with the customers

Gr
Review №17

Very helpful!

Ro
Review №18

The employees are respectable and very professional when it comes to making sure the customer is happy and satisfied

La
Review №19

I had a very good experience with the salesman at Tmobile in Irvington, he was helpful and informative .

Ok
Review №20

Good service.Perfect customer relationship officers.

Gl
Review №21

Talk about a lazy group of Associates! T-Mobile of Irvington NJ is the WORST! Love my T-Mobile bill.

Ju
Review №22

I was speaking in Spanish & the customer rep.does not understood a word the Ive say.waoooo! Spanish people that doesnt understand they own language.Ay caramba!!

T
Review №23

Horrible the worst customer service skills I have ever witnessed in my life!!!! Every one of the representatives spent at least 35 to 40 minutes just horrible terrible the worst T-Mobile operation Ive been to

Fe
Review №24

This Tmobile sucks. Their customer service is awful. Company reflects incorrect hours and then wont provide service when you come before the time. Dont go to them. They wont help you.

Sc
Review №25

It was great my visit. The salesman took his time to help me.

Va
Review №26

Bad costumer service Ill never go there again 😡😡

Ca
Review №27

Overall t mobile is a good company but lately the services is verrh expensive. Particularly this is store always have many employees to take care of you

Ms
Review №28

The staff is very helpful, but the wait in line is ridiculous.

To
Review №29

They are very professional and courteous staff

mo
Review №30

I love the mobile service because it a better service

To
Review №31

Very nice and helpful staff.

Ri
Review №32

Every time I go to this store I have a problem tonight I tried getting a phone with a promo and got declined and after I was going to leave the manager was yelling at me rudely and felt very embarrassed dont go to this store its not worth the headache

Ro
Review №33

Positive, very nice guy

Cr
Review №34

Worked on my problem until he got things working

Er
Review №35

Their salesmen and managers are quite welcoming but not too knowledgeable on deals and promotion going on in the company.

Ka
Review №36

Very good!

Ri
Review №37

The staff are amazing

fl
Review №38

Was great

AV
Review №39

Is good

Sa
Review №40

Best

Ez
Review №41

Convenient for business,

So
Review №42

They are deceptive

Ma
Review №43

Chris was amazing!!!!!!

Lu
Review №44

I always come to pay for the Bell on my phone and the service is too slow and they do not care

Information
13 Photos
44 Comments
4.2 Rating
  • Address:992 Springfield Ave, Irvington, NJ 07111, United States
  • Site:https://t-mobile.com/store-locator/nj/irvington/springfield-ave-myrtle-ave?y_source=1_MjA3MzcwNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 973-399-8436
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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