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Staples Print & Marketing Services
8245 E 96th St, Indianapolis, IN 46256, United States
Comments
Pa
Review №1

The print ladies are so great! I needed multiple items and each trip I made in was always pleasant! Will send all of my craft projects to them in the future!

ma
Review №2

Brian in the print center was incredibly nice and helpful.

Ch
Review №3

I made a quick stop here to pick up a few office supplies. The store was well stocked and I was able to find what I came to get. The post it note section had a lot of items stocked in the wrong slots making it a pain to determine the correct price for items. Otherwise, visit was good

Su
Review №4

Always a good experience at Staples! Helpful, upbeat, knowledgeable staff! Anticipates and offers help before I ask for assistance.Well stocked store. Well lit, Wheelchair accessible, parking lot attached to store!

Jo
Review №5

Over all this is a good store to go to when you need to pick up some office supplies. If you keep an eye on the sales papers you can usually find some great deals on supplies and the people who work there all have been very helpful and nice the times I have been there.

Mo
Review №6

Called to inform them that I sent through a print job and would be there about ten minutes before closing staff was unhelpful and grumpy. I know I’m showing up close to close, but it was a self-serve project on a machine they they don’t have to service every night. I’ve been in the customer service industry for ten years. You don’t treat customers like that no matter how tired you are.

Ka
Review №7

Friendly, helpful and tidy!

Ke
Review №8

First and last time using Staples printing. We found a Groupon for Staples Holiday cards. The job time was very quick but the print quality was terrible. The photos were very blurry.

Jo
Review №9

The printing staff was rude at best. They had such attitudes when asking simple questions and seemed to lack knowledge of basic questions. I usually have my assistant print documents so I was a little lost at sending documents from the computer to printer and they could have not have been more rude and dismissive. Avoid this store at all costs. Go somewhere that has knowledgeable staff. This place is not it. I then spoke with an assistant manager who was equally as dismissive and it was obvious where the problem lies. Train your people and expect excellent customer service. To be fair I have never had this experience at other Staples stores and generally prefer them over others.

do
Review №10

We went looking for a computer. The machines that they had were okay, we found better selections elsewhere. Or salesperson was very awkward. They asked some of the right questions to find out what were needed, but then spent all of their selling effort on the protection plan, not on the computer that we came in to buy. The spokesperson also did not communicate very well.

Le
Review №11

Went above and beyond to help with a complex print request. Great staff.

Le
Review №12

Awesome new location! Very well stocked! This store had exactly what I needed!!

an
Review №13

Joi and Jason were awesome and get a 5 star! Very helpful and kind. However, if you get Mr Rude (yes, that is his real name). You are in for a different experience and only gets half a star!

De
Review №14

Very helpful, courteous staff throughout the store, from the time I walked in to the checkout. Assistance is offered, but without being pushy.

Fr
Review №15

Had lots of questions they were able to answer all of them. Very helpful

Du
Review №16

Only one print machine in the store for self serviceWaiting 30 min to get accessThis store needs more printers

Cr
Review №17

Nice and friendly and plenty of office stuff...it is a staples.

Je
Review №18

Nice clean store. Staff was welcoming and friendly.

Ke
Review №19

The staff at this location is way above average. Super friendly, kind, and helpful.

Sh
Review №20

Everytime I go in the store they are willing to help in any way. Carol and Austin were great.

Ad
Review №21

Needed a printing project done. They were quick and very helpful! Thank you.

Ki
Review №22

I come here a lot to have things printed or faxed or scanned and sent somewhere else. They have a self service machine for this Except i dont use it because Im a little slow with technology. One worker Breanna helps me every time and is hands down the best worker there!!! She does so much to make sure my service is great every time I go. Even though they are simple tasks I can do by myself she seems so happy to help and make things go so smoothly. I feel confident that my documents go through every time I work with her. They are always busy and usually only have one person there so she handles workload very well on her own and does a great job with everyone. Once another employee helped me and didnt even put a header in my email and the receiver never got it! That was very annoying. I complained about it to Breanna and she quickly resent it for me without charging. I am very pleased from the customer service I get from Breanna and will continue to come here because of her great work. Thanks a whole lot!

He
Review №23

They had all of the office supplies I needed & were very friendly. Nice smaller sized store.

Do
Review №24

Good service but prices are high, so I had to go somewhere else.

Ja
Review №25

HP representative was very helpful with printer features and instant ink program.

Jo
Review №26

The 96th St location did a terrific job!!!!!The Keystone location needs to learn the meaning of customer service.

Jo
Review №27

I placed an order online that had a 8pm pick up time the next day. I call the store and they had it ready by 8am to meet my deadline. Thanks Staples!

N
Review №28

Salesman very helpful and has good knowledge of computers.

Ma
Review №29

I personally loved the visit, but having to go for school supplies brought it down a star.

A
Review №30

Super slow I could handle if the customer service was at all decent. Unmotivated, not at all helpful. Joi is no joy thats for sure :(

Je
Review №31

Went in the other night to purchase a chromebook. Terrible customer service even though there were only two other customers in the store. The cashier didnt know anything about their Staples credit card with $50 off your first purchase and there was no one in the computer department. After waiting about 15 minutes, the cashier FINALLY paged customer service and was I told they did not have the chromebook that was on display in stock. Went across the street and bought it at Wal-Mart and it took 5 minutes. I now remember why I dont shop at Staples anymore....had a crummy experience about two years ago too. Not enough employees and the ones working there are poorly trained.

DA
Review №32

Great customer service. I was in and out.

To
Review №33

Excellent product and customer service support

Sh
Review №34

Very helpful discussing computers

Si
Review №35

Very nice service and efficient

Ki
Review №36

Great store.

Le
Review №37

Always there to answer questions and resolve problems quickly

To
Review №38

Nice employees

Ra
Review №39

Well pleased

Au
Review №40

Prompt printing service.

Te
Review №41

Wife got lost

Su
Review №42

Looking for arc calendars.... they only had 2 to choose from.... wheres the selection people

Mi
Review №43

Awesome

Information
43 Comments
3 Rating
  • Address:8245 E 96th St, Indianapolis, IN 46256, United States
  • Site:https://printingservices.staples.com/us/in/indianapolis/8245-east-96th-street?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 317-913-1669
Categories
  • Copy shop
  • Commercial printer
  • Coworking space
  • Custom label printer
  • Digital printer
  • Mailing service
  • Print shop
  • Screen printer
  • Shredding service
Working hours
  • Monday:8AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:10AM–6PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
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