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Office Depot
3721 W 86th St, Indianapolis, IN 46268, United States
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Office Depot
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oo
Review №1

They made me wait two times for a simply copy order if you don’t want people to make you come outside take away the curbside pick up I waited yesterday around 15 minutes and today another 10 + my car AC does not work yesterday it was burning outside have in mind I went to pick up hours after I got the notification that my paper was ready enough time for them to just have to come outside to meet me another thing is not like you are doing it for free that’s what you are getting paid for and is not a difficult job.Another time I went inside to purchase just tape they made us wait at the register while a bunch of workers were gathered together having a friendly conversation since they were laughing they were in front of us a couple of steps still made us wait. I’m not going back for the copy I hope they refund me they have done the same a couple of times and I never see my money refunded it might be just a couple of cents but we are in a time were not even a single cent should be wasted. Taking my business to STAPLES.

St
Review №2

We started a new division in our company within the last two months. We have used the Office Depot store on W 86th Street for all of our business supplies and printing needs. I have dealt with several of the Office Depot Associates throughout the store. All have been helpful, knowledgeable and courteous. The printing department has exceeded expectations in providing us excellent business cards, eye catching marketing materials and in helping us to create professional quality presentations.I can’t say enough good things about the store, store management and its employees. I’m sure if you go there the experience will be similar to mine.

Sk
Review №3

I went into this Indianapolis (North Side on 86th St) store at opening (9:15 AM) with my 5yr old son on 15 Nov., 2018. My son needed to use the restroom and this is the acceptable standard set by the employees. There is no cleaning service contracted to do it for them, they are responsible themselves.

Re
Review №4

I went to this store around 11am yesterday morning and the service was excellent!! The lady that help me was very friendly, professional,and efficient!! She was fantastic I wish I could remember her name, but I definitely recommend this Office Depot thank you Office Depot for a WOW EXPERIENCE 👍👌👍

Ch
Review №5

Had problem with an online order but the Manager, Tara, took care of it and made it right. Great business!!

Ho
Review №6

This is my local stores so I visit quite often. Everyone that has interacted with me has always been a pleasant experience but there is one employee that I always noticed going above and beyond to help the customers as much as he can and that is Cameron. He has checked me out multiple times with a lot of customers and deescalated the waiting situation every time by letting everyone know he was getting to them as quickly as possible and being super polite and friendly while updating them. Not only that, he has carried out heavy or large items to my car for me and offers to do so without me asking and is a true gentleman. Several times the stores promotions will not come up and he always does everything to fix it while remaining cool calm and collected. I didn’t get the managers name while I was there because she is so quickly in and out and gets her job done quickly when she’s needed but she is also always extremely friendly and makes coming into the store enjoyable. She always makes it a point to greet me and when my son is with me him as well. Thank you Office Depot and thank you Cameron for always making my time in your locations store a great shopping trip!

J
Review №7

Great customer service!! Genevieve bend over backward to make sure I received my 20% off, I had a coupon that was giving her a hard time. She finally got it to work. She is an asset to your company. Great experience.

Br
Review №8

Best customer service! The only store which had an extra large white board. They remembered me from calling and even helped to get the 4 x 6 white board into my truck. Thanks!!

Su
Review №9

The manager Taiya and her Print Center staff did an AMAZING job on Lincoln Middle Schools dance tickets. Staples never reopened after the power outage between Saturday and Sunday and I was die to pick up my order Sunday. I went to Office Depot expecting to be told they could not complete the job on such short notice...to my surprise THEY CAME THROUGH and the job was even cheaper than Staples!

Mi
Review №10

Staff is always nice and helpful. Great place to go to get office supplies. I enjoy shopping here.

Be
Review №11

Always a great place for me to visit and get copies or make purchases. Clientele is helpful and friendly prices reasonable.

Ki
Review №12

Refused to give a receipt. Told me it would be emailed. Didnt email it. My bill according to my bank was more than I purchased. Spent almost an hour on the phone with customer service for no help.

Gl
Review №13

Great selection. Good place to get business cards made. Helpful staff.

Al
Review №14

Great service. I was helped by Mark and he was extremely nice and friendly

Na
Review №15

Ordered a desk online and picked up at this store. The gentleman who assisted me was courteous and helpful - couldnt ask for more from this experience!

Ta
Review №16

Nice store, I go in to fax stuff. Once in awhile Ill pick stuff up

La
Review №17

Great staff... Truly helpful with my business banner

Lu
Review №18

Did not have what I need...no longer carry item in store, but did offer a reasonable option.

Gm
Review №19

Polite staff. Helpful with your selection. Great sale prices.

Ph
Review №20

They have what you need for Small businesses, however prices are high. Literally the price you pay for convenience.

Ad
Review №21

Horrible customer service! Its like they dont want to help customers and there equipment is always broken,. Guess thats why no one goes shopping there.

Cy
Review №22

I always have a pleasant visit. Staff (Jeannie) and everyone is always helpful.

Ge
Review №23

Always great service. A bit dated,but its fast.

Pa
Review №24

Brad, Asst. Store Mgr. was very kind and helpful. He is very educated about music and technology.

Ta
Review №25

Terrible place to shop and work at. The people are terrible and have nasty attitudes, the store is disgusting and overall a horrific store.

Ju
Review №26

Usually helpful, but today they faked an email problem to get me out of there by 5pm. Grant it today is Easter, but so lame.

Ka
Review №27

They always handle my printing quickly and correctly. Just avoid the week before school starts, it can get chaotic with everybody trying to buy last-minute supplies.

Ju
Review №28

Very polite staff and very understocked

Dr
Review №29

They get you in and out really quick and are great at the print desk

BR
Review №30

Do not use this location for anything but the purchase of non essential items . We sent a package using their in store services . After the item does not show Ina timely manner . I started with a phone conversation with a employee concerning my non delivered item. I was told since they use UPS, its their responsibility. Even though the transaction began at Office Depot. After my own investigation, I discover that an incorrect address was typed in by an Office Depot employee. I spoke with store manager Rod Schuchman and his only reply was do I want my $19.00 back. No concern for me, the delivery or any reasonable effort of good customer service . There is much more negative to say, but no need. WARNING! WARNING! Terrible customer service at Office Depot, W 86 st. Indianapolis, Indiana .

Br
Review №31

Received great service employee was very knowledgeable

St
Review №32

Great selection of office supplies. Very clean.

De
Review №33

Great customer service.😊👍

Ap
Review №34

Too expensive, I only use them when I really need something now.

Ad
Review №35

Lots of good things, but wish was a little better organized/ easier to find things. Im sure Ill be back.

Co
Review №36

Prices are OK but a good selection of goods

Ja
Review №37

Very nice customer service.

Ma
Review №38

Helpful staff. Printing area seems to be constantly understaffed.

Cl
Review №39

Good place for early morning needs

D
Review №40

Great location and fast service.

An
Review №41

A great resource for printing.

Ci
Review №42

The one on zionsville rd was friendly and had office chairs which was what we were looking for.

Bi
Review №43

Nice and helpful people

Ju
Review №44

Staff was very helpful.

Mi
Review №45

$13.95 for a maco USB cable.

JA
Review №46

Great. Helpful staff.

Do
Review №47

They helped me right away

Ma
Review №48

Awesome buys this week

Ar
Review №49

Karim was friendly and helpful

Ba
Review №50

Great service!

Na
Review №51

Good service.

Ma
Review №52

Customer service is really bad they get mad at you when you ask them a question about the copy machine that was not working.

ak
Review №53

Sale person in the printing department was helpless

Ca
Review №54

Exellent.

Al
Review №55

Helpful staffing

Sh
Review №56

Old, dirty, few inventory options, disgusting bathrooms...

le
Review №57

Great service

Na
Review №58

Unable to print from Google docs

Na
Review №59

Prices too high.

Be
Review №60

Always the best

Mi
Review №61

Very friendly employees

An
Review №62

Polite

Mi
Review №63

Friendly Staff

Da
Review №64

It is an Office Depot.

Da
Review №65

It is an Office Depot.

Gu
Review №66

The people are kind. There is no one to attend you in Spanish.

Information
32 Photos
66 Comments
4 Rating
  • Address:3721 W 86th St, Indianapolis, IN 46268, United States
  • Site:https://officedepot.com/storelocator/in/indianapolis/office-depot-476/?utm_source=google&utm_medium=organic&utm_campaign=gmb_476_website_retail
  • Phone:+1 317-876-3880
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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