Hadeed was courteous and professional and and very quick with setting up my device.

Super friendly and knowledgeable. Helpful but not pushy. Will be back next time I need services!

Will always come back! Hardeep is extremely knowledgeable and honest. Never pushy and listens to your needs…thank you!!!!

Very friendly. I would give Hardeep 6 out of 5 star lol

I came in frustrated with my phone. I just couldnt get over how inadequate it was for what I needed. The owner was there and told me what was wrong and suggested this phone I bought. Excellent service. Friendly man. Didnt talk down to me at all. And fair price.

This was the best experience Ive ever had, buying a phone! Mr Singh was very knowledgeable and gave me the best phone for me! I learned a lot! Great phone S21!I will tell all about the excellent service, given at this location!I went to several other Verizon stores and none compare!I sure wish I wouldve known about THIS store, sooner!

Fast process. The rep was able to answer all my questions and helped me switch.

Hardeep was awesome. Went through all the options and plans. Was able to get the best deal for my usage. Very professional and polite. He even paired my new phone with my phone and answered all my questions.

Walked in, new exactly what I wanted, told Hardeep, and he delivered. All in under and hour too. 🙂

Always a pleasure stopping by this location. Hardeep is very knowledgeable and goes above and beyond to make sure you are taken care of. Exceptional customer service. I will never go anywhere else. Thanks again Hardeep!!

These guys were wonderful. Professional and honest are the two words that come to mind when I think about doing business with them. Thanks guys!

They were so very helpful! I wanted to upgrade my phone early and they were very helpful! I got in and out fast with no issues!

We have been to several Verizon stores in the past but we have never received such excellent service as we did here. We’ve talked to three of the employees and each of them is extremely knowledgeable, quick to diagnose the problem and generous with helping us use the device. We are so grateful we have finally found a place to service our cell phone needs.

Hardeep was super friendly and helpful, I got exactly what I needed in a short amount of time and I am pleased with my experience.

So awesome with the transition from another carrier! I highly recommend this location!

Very friendly and professional. Extremely helpful and honest in helping me make my choices. No pressure to buy something I didn’t need. Provided all facts and answered all questions. Extremely helpful in getting new phone set up. Definitely recommend!

Loved all the help.

Kruz fixed all my tablets and a phone for a reasonable price! Highly recommend this service!

Hardeep was great 😺! He made the whole experience quick and easy. No muss, no fuss, and I got a great deal.⭐️

My experience at this Verizon store compels me to return. This young man went out of his way to answer my questions and to accommodate all of my cell phone needs.He was especially kind and treated me with extreme courtesy. He is a keeper. In short, he is a wonderful ambassador for your business.Thanks so much,Kathleen

Hardeep is excellent and efficient. No complaints and even though this location is far from me I will return due to his service

I always go there when I need help, my guy is very knowledgeable and doesn’t mind helping me anyway he can.

Excellent, efficient service!

Very friendly and helpful. This store is the BEST! Thank you =D

Great customer experience. Hardeep was a great guy and answered all of my questions! Only going back to this location for Verizon now.

Hardeep fixed my problem in seconds after asking only a couple of questions. He is very knowledgeable and willing to help non technical customers I will be back.

Hardeep was very helpful! Walked me through the whole process. Will definitely be returning to this establishment even though it’s further from my home, it’s worth the drive for the customer service!

Easiest in and out experience Ive had at any Verizon store, very well managed and very knowledgeable employees. Highly recommended.

Best Verizon store I’ve been to. Hardeep was very helpful and patient. I’ve already recommended this store to friends

Excellent customer service

Such helpful and knowledgeable customer service. They help me set up my new phone and even walked through features and processes I would have not known otherwise. I would recommend in a heartbeat and will be going back for all my future Verizon needs.

Hardeep was very personable and friendly. I look forward to doing business with him in the future.

What a Great Experience!! I ordered my phone and accessories over the phone and within 2 days they arrived here in New York!! You guys are amazing!!!

Sales person was knowledgeable, helpful and patient. I felt well taken care of.

Fast service excellent service as well.

My phone was aging & needed an upgrade. I had the absolute best experience with Hardeep Singh GM in Indianapolis IN. Never been to that retailer before & from the moment I walked into the store, I was greeted promptly & courteously. No pressure sales, just excellent info on several phone choices. I made my selection & he took care of the rest. So very glad I made the stop at his store. I was headed to a Verizon location further up the street. I am his customer for life! Thank you Mr. Singh!

We really appreciate Hardeeps ability to explain things clearly. He sold us only what met our needs and nothing more.

Hardeep was very customer centric and helpful. In the short time I spent there I could tell he prides himself in his exceptional customer service. I will recommend this store to anyone with business or personal needs.

Great Customer Service. All Staff Members know their stuff/Job/products. Very helpful! Pleasant! Kind and friendly.

Despite COVID restrictions and stress, my visit to this Verizon was so smooth and easy. The employee was great at answering questions, getting us set up with a new phone and guiding us through changing plans.

Awesome service! I would recommend anyone that wants to get the best help.

Up front and honest. Thought I had to buy a new phone since mine was smashed to bits, but they were able to fix it for a fair price. Will go back to this store when the time comes. Thanks!

The best experience I’ve had! Great customer service. Friendly, respectful, kind, and fast!

I have mobility issues and salesperson was very kind and considerate....he installed my car charger for me....I will shop there everytime I need anything for my phone...judy

Best customer service ever!! Skyler is the best!! I have been with AT & T for years. Not anymore and never again. Skyler at Verizon is most professional and down to earth manger I have ever dealt with! I NEVER do reviews but after my experience at AT & T today and then the great service at Verizon, I felt a review was definitely needed.

Great customer service from Hardeep!!! He was very honest and professional, not to mention super fast! I was able to upgrade and purchase a new phone, including complete transfer and set up, all in 30 minutes!!! I even discovered we have a mutual friend in common, because Hardeep has top of the line customer service communication skills!!! Im definitely going to be a repeat customer!!! Thank you Hardeep!!! I love my new phone!!!

Great Verizon was in and out and upgraded my phone in no time! (No more broken camera!)

Great service!

Wonderful experience. Dropped phone off vehicle and Harpee was able to get it back up and running, cleaned, and in a new case for a very resinable price within 20 minutes of walking in the store. Very personable.

Very customer focused. Professional staff. Hardeep was outstanding. His technical skills are commendable.

Hardeep is amazing to work with. After doing business with him for 2 years at my work, I decided to move my personal phones to Verizon from another carrier and will continue doing business, both personal and work, through this location. You can’t find better customer service anywhere else!

Hardeep takes all the pain possible out of going to the Verizon store. Which is to say not all the pain but most of it. This isnt my closest store but its the one I go to.

Have Been a customer here for over 20 yrs. Even with different owners customer service cannot be beat‼️ Save phone needs for when in town now that have moved away. Care counts for valued customers. Something corporate Verizon should heed rather than all specials needing to start a new line😕.

Extremely informative and helpful. First time I have switched carriers and he made it stress free. Thank you!

These guys were absolutely awesome! I cannot believe how helpful and patient he was with me. They have won my business from here on out!

Very knowledgeable. Easy to work with. Friendly. Always helpful. Never tries to oversale

Hardeep is amazing. I have been in many verizon stores and had terrible experiences.... this was not one of them! He walked me through all the red-tape and confusing maze of insurance and coverage for my lost/damaged phone. They had me up and running in no time! Will be going here for all of my mobile and communication needs.

I went in to check on my lightening cable as I was having issues getting my phone and Magic Mouse to charge. Not only was my problem figured out but, I was educated on proper way to charge and Hajeeb took the time to educate me on how to improve my situation. A complete solution was gained in a friendly and professional fashion.Jane Sullivan- Noblesville, In

My family and I have been doing business at this location for about 4 years. We love coming here b/c we are not just a cell phone to them. That staff is helpful. They always take the time to do it right.Only Verizon we recommend you go to.

I ordered online through Verizon wireless and they had everything ready within an hour to pick up. They were very informative and very helpful!

I went in to YourWireless to discuss opening a new plan with Verizon as an option. I didn’t really do any research about where to go because my phone no longer worked, I just found the closest store that opened the earliest, but I am SO incredibly glad I went to this store!!! I was Greeted as soon as I walked in and Hardeep was friendly, personable, and extremely helpful. It can be very stressful and intimidating when switching carriers and not being knowledgeable of all the important questions to ask. I am very happy with my new phone plan and service. I can’t say enough how appreciative I am that there are still people out there that own businesses and treat their customers with respect, privacy, and friendliness on this level. He anticipated my needs and I got the perfect plan and coverage. Thanks again for helping me with all of my phone needs!

I was looking for an Apple Watch and Midwest Wireless had exactly what I was looking for. I was in and out of the store in 15 minutes. Hardeep is very knowledgeable. I have and will continue to go back to his store Midwest wireless.

The service is fast and friendly and the staff really knows their stuff. No high pressure add on bargaining, just friendly reliable service.

Mick worked with me today to go from my dumb phone to a Smart Phone. He was knowledgeable and very personable. I feel confident that I will be able to make a smooth transition to my first Smart Phone. We have used this Verizon store for many years.

This is not a corporate store so you dont get the same deals you would in a corporate store. The trade off is service. Ive waited an hour in a corporate store before being able to talk to anybody. In this store rarely have I had to wait more than 10 minutes. When choosing a phone or plan, the staff in this store place more importance on your actual needs than on their own profit. No cookie cutter approach here.Id recommend researching a phone/plan online and then take your decision to this store to ask their opinion. Youll walk out with whats in your best interests every time.

This place is absolutely amazing!!!! They are a small location but there is never a line to wait for help. The man who helped me also helped my boyfriend, who has a different account, at the same time!! Had us both with new phones and on our way in no time. I will never go to a different Verizon location ever again!

Excellent service .

Very helpful, explaining things I needed 2know & courteously!!

Midwest Wireless is an excellent resource for our business. They provide all our wireless phones and devices. They respond promptly to requests and help out with any issues that might surface. They are friendly and knowledgeable. They even hand-delivered ipads to our meeting once! I highly recommend them.

Excellent, customer-focused service with safe social distancing! We will visit this store again!

Our Company can reach out to Midwest Wireless with any questions, concerns or problems we have with our Verizon Account. They go beyond what needs to be done to help with any of our needs and takes the stress out of dealing with a Large Account such as ours. We never receive this kind of service through Verizon Direct like we do when we call Midwest Wireless. They work with us in making sure we are receiving the Best Deal we can in return saves our company money. The Customer Service is Amazing and We Enjoy working with them.

Great easy fast picked up the phone no problems

He took his time with me to help me understand my phone.He just wasnt a sales person whoJust wanted the commission he tookInterest in what you was saying

Friendly and knowledgeable staff

I have been coming to this Verizon Authorized Retailer for over 4 years. I have always had great customer service and my questions are always answered in a timely manner.

I have worked with Midwest Wireless for over 10 years now, and they never fail to provide excellent customer service. We have our personal and business accounts with them, and they are so much easier to deal with than calling Verizon directly!

My wife’s phone died while we were visiting family in Michigan during Thanksgiving holiday. I ordered a new phone online from Verizon and was promised delivery to Michigan prior to Thanksgiving. The Verizon rep did not appear to be familiar with the order process but she was adamant about delivery in time for our return trip to Arkansas. The tracking information was horrible. I made numerous phone calls when the phone did not arrive as promised. We delayed our departure two days because of Verizon’s screw up. When the phone did arrive it would not work and I spent three hours on my phone with Verizon technical department to no avail. My wife convinced me that we should stop at a Verizon store on the way back to Arkansas and we located this one near our route in Indianapolis. I have to admit I was really upset an ready to lash out at anyone representing Verizon. The store manager, Hardee’s Singh, greeted me. Somehow he was able to get me to calm down. That in itself was a small miracle. He quickly diagnosed the problem with the new phone. It had been set up improperly at Verizon and had the wrong SIM card. He then gave my wife an Otter case and wished up a pleasant trip on home. I was so overwhelmed that I tried to pay for his service but he insisted that we had incurred enough inconvenience from Verizon and his help was no charge. I wish Verizon would clone Mr Singh and replace all their store managers with his clones!

Best Cust. Service EVER. They helped my mom set up her phone she bought down the street ( Crappy Store on E 86th ST). They spent time helping her retrieve her data and the apps she needs. Very welcoming and Knowledgeable. NOT in a HURRY to THROW YOU OUT. HONEST AND RESPECTFUL . WILL DO ALL OF OUR FUTURE BUSINESS AT THIS STORE. We Live in Southern Illinois and will be driving back here.

We use Midwest Wireless for all of our company cell phone needs. Mick and Melissa are always helpful and quick to respond to any need we may have. They are awesome and we highly recommend them!!!

Very nice and professional! Definitely recommend!

He made everything east, quick and smooth!!!’ Would recommend that everyone go see him!!!!!! ☺️☺️

Got some amazing help setting up my new phone from Mr. Singh very knowledgeable and polite highly recommend

He was literally amazing and went through everything super clear and fast. Go to store

They were very helpful. Not like the Lebanon store.

Awesome customer service!!! I erased my phone by accident and Hardeep Singh, restored all content. Thank you so much!

Hardeep is THE MAN.He has consistently provided the highest level of service of any employee I’ve met in this retail shop since their opening in 1996.I trust him completely.

Knowledgeable professional individual experience

Fast and friendly service

Great experience with well informed staff that will do what’s best for you, extremely friendly!

My phone was stolen. I was distrought. Hardeep was very patient n help me choose a new phone. Im not tech savy. He was amazing. Walked me through everything. I will not go anywhere else.

It doesnt look like much from the outside, but trust me - this is the best Verizon store around! I happened to stop in one day when my phone was giving me some trouble (stopped working) and was greeted by a friendly staff. Hardeep and Aaron did everything they could to troubleshoot my phone and really went above and beyond to help me out. Everyone who helped me during the process of getting my phone fixed was a pleasure to work with.I have never enjoyed my time in a Verizon store until stumbling across this one. This is now the only location I will go to!

Went there to transfer devices. They wanted me to make account changes just to swap out two phones that I already own (going from a damaged one to a the other). Refused to do anything unless I did this. Do not recommend this reseller.

I highly recommend going to this particular Verizon store. The people there know their stuff, especially with iphones. I had an issue with backing up my info and they were able to diagnose and fix the problem immediately. I was in & out of the store on my lunch break. Thank you to everyone there!!!

Easy to work with and extremely helpful.

Great service. Very knowledgeable. Will continue to take my mobile service needs to this store.

Everything is most satisfactory. Easy parking and close to work!

We had a great experience in this store!

Amazing customer service, and every question I had was answered about the products that me and my family was interested in. I highly recommend going to this store.

The staff was very helpful. Hardeep was great to work with, very honest (read matter of fact) about what to expect with phone warranty and insurance claims, and explained the whole process up front.

Excellent service. I am hard on my phone and every time i need repairs or tech help they have been there to take care of me.