Awesome! I had to get a battery at 9pm. They even put it in for me. Thank you!!

Luv This Place....The Staff Is Great But Mr. Dustin P. (Manager) Is Phenomenal. All These Years Me & My Other Associates Coming To This Location, Mr. Dustin P. Always Goes Up & Beyond. Auto Zone Need More Staff Like Him.Thank You

Very helpful and informative associate. thanks Neil..

Cant beat them for customer service. I got a new battery everywhere else it was $200 Auto zone closer to $120. Thank you!!

They are a good store, helpful and knowledgeable usually. But I couldnt go the last couple times I needed parts. They used to be the only 24 hours parts store and I needed them a few times for parts after hours. They changed their hours recently and now they have been closed when I needed a part when something broke at the wrong time. I liked not being held up until the next day to fix a vehicle that broke down on the road or something urgent pops up. During regular hours its a good place to get cheap parts, but disappointing that now none of the stores are open in bad situations after 9pm.

I happened to come about looking for a LED Light in regards to the front of the BEAMS LIKE BOOOOM! I found one and received freaking AID with shifting the old light out, to this new one!! Thank YOU GOD, thank you Dustin P!!!Not only was this done, but Dustin took HIS time to seriously suggest a switch of the protection within the headbeams, due to melting, and helped install protection for the LED lights, which REALLY helped me TONS!!!Thanks Dustin, P!! :DHE ROCKS. HE DESERVES A BIGGER OPPORTUNITY, AND SO IT IS!!! :D

Great store. Fast service. Full of new employees so slower than normal but the veteran employees are getting them settled in quick.

They had exactly what I was looking for and a gentleman put my new wipers on my truckStaff was greatR.scott

Asked for a cheap headlight around $10. Lady brings me out a set of headlights that cost almost $60 😂 pay attention to your customers lady

Great staff and they always have what I need in stock

Good place, Nice people n not required parts on hand Hub Bearin none yr warranty available parts

Autozone has really changed they were always known as customer service oriented company now they have to be the worst. with A staff that know less about cars than my pet husky

Appears to have a more experienced and knowledgeable staff than their other stores.

I went there at about 11:30 p.m. and they were still open they close at midnight its nice to be able to pick up a part in the middle of the night like a light bulb for a headlight

Yeah. Better have your middle number pulled up before they give you the wrong part. Ppl r rude and not so bright.

This happened a couple months ago. - My elderly Father was told by an older male employee that he needed an alternator. My husband was going to do the work. But he said to get a 2nd opinion. We took the car back here the next day. A different employee checked it & said the alternator was fine. The older guy came by & remembered us. He said, No, he needs an alternator. Since this was fishy, we took the car down the street to a different car parts company. They checked it & said the alternator was fine. *We just had the car worked on in a garage. They too said the alternator was ok & did not need replaced.* - Its too bad Auto Zone has a dishonest employee.

Friendly service. I was greeted by a kind customer service representative that was friendly when she rang up my order. Left me feeling pretty good about my lightbulb purchase.

This store had the several parts that I needed in stock and the counterman was super helpful

Absolutely terrible service. I called to get a quote first to compare with others and was told 29.99 for back brakes and 31.99 for front brakes. Joshua was rude and stated no that’s not right and then said no beuno…huge insult for I was speaking in English and he was assuming I didn’t understand him as if I was a Hispanic…very disrespectful even if I was Hispanic. Needless to say the price I was charged was 31.49. & 43.49! Long story short I got the wrong brakes and was overcharged on my quote for the wrong thing…

Always use this store. They have good customer service and always willing to help if needed. Definitely would recommend.

Service was Courteous, they were Knowledge, and were very decent on a human level.The manager even went outside to his vehicle and got me something so I did I needed to put water in out of his vehicle he went out his way to help me which I find really really really rare these days and I appreciate it very much I would save me and everybody was very courteous in the store.I give this a huge thumbs up for being given Respect And the Help I needed in an Auto parts Store. Thank you very much

Overall experience was good. Would like it if staff would be more helpful. There has been multiple times I have called and staff has no idea what Im asking for and arent very knowledgeable about cars but not everyone. Good place

They had exactly what I needed. The staff member was very helpful, polite, courteous and understanding of the concerns I had about leaving my bike unlocked out front. The gentleman went and got me the cable lock, rang it up and my worries were washed away. Thank you for your time and consideration Sir. Didnt get your name, my apologies, Charles W.

Great customer service, clean, and knowledgeable.

Worst experience so far with auto zone. The staff was clueless, couldnt find the parts I needed, and the place was super busy. I would suggest training them better and having some kind of order system for the parts that come in and/or the computer says are there but nobody can find.

I love their schedule from 6:00 am to midnight

I get my auto needs items for my car & truck.And have a rewards card for points.

Yeah!!!This place should be named....Help me too not catch a case.. Lol...realtalk

Very helpful very professional..great guy who helped me

Closed 30 mins earlyso dont believe the hoursThanks we know not to attempt to shop at autozone again

Nice cleN store with helpful employees

Love coming to this store during the evening-night shift because the employees are just so friendly and have been there for many years especially the night employee Jean she is just such a pleasant lady to chat with when I stop in. Very helpful and knowledgeable about the parts and tools they sell and are always willing to take the extra time to make it a one stop shop for all your automotive needs. 👍👍💯😀🚙🚙

Seems like no matter what day or time they are busy but they are always on top of things. Best autozone around!!!

Picked up part that I had on order but rewards program could be better but its better than most

Mr. Dobbs Craft was a great help. His customer service is impeccable!!!

Very good place to get parts very busy and helpful

Not the best service. Ppl didnt know what they was talking about and tried to give me the in correct product when I grabbed the proper one originally

My newer $36 Bosch Focus wiper blade snapped off when I ran in store, came out and was cleaning ice off. So was without a driver side wiper and made my way here. The young man that waited on me basically said I had mishandled and broke, which even if I did it was my $36, so I purchased a $18 blade. Im a middle aged female and he didnt even ask if I needed help. So I get in car, open blade and all of these spare parts fall out. So I ended up driving the remainder of the way home still without a wiper. No compassion.

Nice little autozone,clean,helpful,friendly. Always seems like its a busy location.The get you in & out!

Only one person on the counter with a lot of customers but he wad doing best he could do to serve everyones needs. This big guy is a great employee

Great auto parts store alway helpful and do a great job come on down and have Justin help you out today

Well all the things you can go to Kentucky Avenue and you get somewhat good help then go to Washington Street and get no good hell are you going to Washington Street by Belmont and if you dont know Spanish then youll get no help at all

Extremely slow service as if no one is standing in line.

Never give u the right part.... dont know anything about cars theyll give u a job

I always get my parts from here great business I love the service thank you AutoZone

Decent. Got the help I needed.

Plenty of people doing bizness here today. I had my starting system, battery, alternator checked and We are Good. Thanks Autozone, 5050 West Washington Street. Indianapolis Indiana 👍

Had a hard time finding the right hose but the guy that helped me was determined to get the right one. He even had me call my husband so he could talk to him to make sure we got everything we needed!

Open 24 hours. If they dont have it no one will. They will ship between stores for free usually same day if early enough.

Good service.

It was soooooo bad really need help

Autozone on W Washington off of Lyndhurst has the ultimate best customer service. The guy there just changed my battery for me in 10 degree weather and did not complain one bit. He was so friendly and courteous. Thank you Autozone.... Im a customer for life!!!!

Open 24/7 on West Washington St, usually stocked with all Ive needed since their grand opening.

Was ok didnt show 2 possible rotors when looking online. I picked the wrong one at first but got figured out

This place people there are working very hard to get people what they need and being safe to make everyone safe

Good price for battery

Travel a lot for work and Im a regular AutoZone. I definitely know my stuff when it comes to working on my truck but occasionally theres things Im unsure of. The associate that I interacted with here was very helpful and actually had experience with the issue I was dealing with. It was a busy place but I got in and out in just short amount of time. I will probably return to this location next time!Thanks guys for doing a good job!

Very happy customer very good customer service will be returning .

Slow service at commercial.they are under staffedthey send wrong parts sometimes

These people cant answer the simplest of questions. Customers were more helpful then the employees

Parts was in stock and check out was fast.

The employees are very helpful and make sure you have everything you need. Only negative is that you usually have a long wait. Other than that, very pleased with every experience Ive had there.

My battery was dying, and finally gave out across the street after work. I walked over to make sure they would be able to help, and once I got my car jumped, I ran inside for help. Ricardo was the associate who helped me check my battery to be sure that was the issue, and sold me the new one. Despite being the only one free at that time, he still took the time to explain how to swap batteries, and even made sure to get the proper tools ready. Less than 5 minutes later I was finishing up as he came to check on me. I really appreciate his help that day! This was a great team, and Ricardo represented them well.

They didnt have enough people working so i had to wait a good 20 minutes or longer and it was pretty crowded

Great help

People were nice, took care of of the people that were waiting, polite and friendly. Most of all They Had My Parts! 😊

This is my favorite AutoZone. The management must be doing something right. The employees are nice and helpful.

Great parts store! Its been my favorite for decades. Great service and always ready to offer help and advice. Used to be 24 hours, but they changed that, that was a big deal to me.

It is ok it seems like they dont really want to help you much anymore they have people lined up and 2 people at the counter and 4 putting stock up and 2 outside smoking so I went to oReilly and got in and got what I needed and out in 10 minutes

Its the hub, so theyll have the parts you need if any parts does. Just pretty ghetto.

Had to run a diagnostic on car. They where very helpful

Associates were friendly and helpful. My favorite location for auto parts.

Not very helpful, sometimes they will just tell you they dont have it

Visited this location on a late Thursday night. The store was a little busy but very well managed. I was greated right away and helped. Everything was easily accessible and i was once again very [pleased with my visit.

Customer service was great fast friendly and helpful

Good service. Attendants very helpful.

If i could give zero i would internet said they had my wheel bearing for 34 and some change went i got there i was informed they didnt have any and that the one they did have was roughly 20 bucks more wen i ask if he would honer the price i showed him on my phone of the part that said in stock on thier website i was told NO with the line growing longer i just grit my teeth dug deep into my shallow pockets paid and got the #*@! outta there before i caused a scene

Always a pleasure to go here to shop

Same as other auto zones.

Autozone is best of the generic chain stores at least on the southwest side of Indy it is you want better you have to go to speedway auto parts or napa because advance and orieleyd sure aint no better

Good car parts store a little slow but good customer service

Very quick service, and very friendly people, though this was my first time in there.

Good selection. Well informed staff.

The phone was ringing constantly and everyone just seemed confused, I will only go back if I need something after everyone else is closed.

Very knowledgeable

Well I was not to the point to where I dont want to go back but I do not believe that the employees are well trained on Thier job but like I said was not that bad was able to obtain the right information though !!!

I was a former employee.. i know mostly everyone at this store.. especially the commercial guys.. . and the new assistant manager donald coonce.. who personally has a grude against me.. becuz i was he former boss.. approached and told me I was not allowed in the store unless im buying parts or spending money..

Mechanics who know dont go to the Zone

Good experience

Rude employees and bad customer service. While people were waiting in line to helped. The manager was playing on his phone instead of helping people.

Had wut i needed! Good service!♡

If i could rate this company a zero i would. Extremely unhappy and wont be buying from autozone ever again. Bought a quote new caliper paid over hundred bucks for it. Wasnt able to even get a quarter turn on the new bolts to put on the new caliper and the bolts lost two pieces of thread before they tightened. Then they snapped with just a quarter turn to snug them. Now have to wait till they open to return the defective caliper and now go to advanced auto instead. Never will I ever buy from autozone again.

They were very helpful and accommodating. They are actually open 24 hours so when my son broke down at 3:00 am I was able to go and pick up the part. My son called ahead and they were waiting for me to arrive and gave me a discount because of how far I had to drive. They were able to explain my options in an understandable way. I would definitely do there again and will recommend them to anyone (especially because of their hours).

He even installed my headlight at 9 pm on a cold night, I would give him a 10 if I could!!!

Dont order online they dont do curbside pick up either. Had to go inside and wait inline. I might as well have just went there and gone inside and asked for the blower motor which is what i had to do... i just added extra steps by buying it online first. When I asked the lady, doing nothing at the front counter, where my part was she told me I needed to wait inline. I will avoid this place.. drive the extra 3 minutes away to another auto zone... Honestly, speedway autoparts is cheaper and better anyways. Also for some reason the guy went and got my part then took it out of its wrapping like he was angry. Did he really need to look at it? The blower motor shouldnt be dropped onto a counter and mishandled like he did. If i have to return this I will not be happy..

There 24 hours and nice people

Friendly folks great atmosphere

Good service, decent prices.

Busy place! Great customer service though in Friendly people I would highly recommend!

Be prepared for a long wait in line while multiple regulars walk in right up & get served instantly no matter how long youve been there. Big disappointment.