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Glass America
4367 Sellers St, Indianapolis, IN 46226, United States
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Glass America
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Ke
Review №1

Good work that they did!!! Wait wasnt too bad but did spend a little time waiting. Their prices were also fair and reasonable

He
Review №2

Super quick in getting my window replaced. Friendly staff and reasonable pricing

Da
Review №3

Glass America single handedly ruined our brand new car. 2018 Honda CRV with 3000 miles. They bent up the roof moldings, broke clips, left misc clips out (found some under the car), put dents in the roof and fender from prying clips and moldings off, and left the car completely filthy with dirt, windshield glue, and body sweat. I have never experience such unprofessionalism. After my call to complain they gave me and my insurance company the run around and it was like pulling teeth to get things fixed. Here we are a month later and the car is finally fixed. They said they would get back with us about compensation for our time and troubles but when I called i cant find your information in our system. I DO NOT RECOMMEND them. Save yourself the trouble and go somewhere else!

Br
Review №4

Just finished building a desk with my daughter. Called G2 (Glass gurus) spoke to Beth mid morning. Gave her the measurements. Beth created the order and addressed some questions -very professional . Received a call later SAME DAY. Order ready. She stayed later for us to pick it up after work. They packed it up very nicely. Just finished installation. Looks great! Delivering glass with a lot of class! Give them a call you will be glad you did. They do mirrors and frames for bathrooms too. Know where I am going when I need a shower door! Thank you again G2.

St
Review №5

Extremely happy with our experience with Glass America. We had a back window of our truck busted out, and I called another company (Lets just say its the one we always hear commercials for with the super catchy jingle). They were outrageously priced and charged for coming to us AND wouldnt be able to get to us for an entire week. So, I found Glass America. Got on their website to get a quote. They called me within five minutes to make sure I wanted to continue. They called to make sure of the type of glass and give me an appointment time...I originally talked to them about 8:30. My window was fixed before noon. They were timely, professional, cleaned up their mess, and extremely reasonably priced. Will DEFINITELY use them in the future!

Ja
Review №6

Beautiful place to get your window fixed

Kj
Review №7

Technician NEVER showed or even called. Horrible communication. Definitely wouldn’t recommend if time sensitive

Ad
Review №8

Simply put these guys are the best. Ive unfortunately had to use their services 2 times in 2 years from having to completely shattered windshields (one due to a rock and one due to teenage vandals).Easy enough to get the appointment set up, dropped it off and in exactly an hour, it was ready to rock.Ive appreciated their service on both occasions, but Id be lying if I said, I hope I dont have to see them again!Thanks again and we really appreciate your dedication to your craft.

Ab
Review №9

Great service, excellent customer service and kept me in the loop each step of the process. Even with labor day weekend, they were able to get me in quickly and the convenience of coming to my workplace was very appreciated. I would definitely reccommend!

ma
Review №10

The technician arrived and immediately said he didnt have the right windshield or the trim and would have to order both and call back next week. I followed up the next week having not heard from him and spoke to customer service who informed me the tech found rust and they couldnt replace until it was fixed by a body shop. Took a close look myself (Im an auto insurance adjuster) and found no rust. I feel the technician simply didnt want to do the work because the glass had been replaced by the previous owner and it was a bad DIY job which is why I was replacing. Anyway I called Abra - they were less expensive and replaced on the first appointment - found no rust.

Bu
Review №11

NOT YET BEEN THERE I CALLED FOR A QUOTE

Bo
Review №12

This place is the best

Er
Review №13

I had used another company to replace my windshield on my Audi Q5. The dealership wanted too much money. Well, fast forward a year and my rear view mirror fell off! When I took it to Audi they said that the bracket that was used on my new aftermarket windshield wasn’t factory and they would have to replace my windshield. Well, that was bad news. Since I couldn’t remember who did the replacement of my windshield, I came to Glass america hoping he could help me. Ray is my hero! He took a look at my rear view mirror situation and got it fixed in minutes and didn’t charge me. I offered to pay him and wouldn’t let me. It was so kind of him to take time out of his day to help a complete stranger. Thank you Ray!!! You are a life saver!

Jo
Review №14

Just took my wifes Prius here. Took less than an hour and I was back on the road. Ive had three windshields replaced there over the years on three different cars and never had any issues. Usually I can get scheduled for in house service quicker here than Ive been offered elsewhere.

Ma
Review №15

Your drivers should not be driving down the interstate or any road and talking on their phone. I was in traffic with one of your vans. The driver was having trouble merging into traffic even though i left him plenty of room. The van then crossed over lane lines straddled lines and acted like a drunk driver. When we both got off the interstateand stoped on the exit ramp I looked and sure enough there is this young man talking on the cell phone but he is mad at me ... I guess for looking at him and he knew he was in the wrong in a company van on the cell phone. I motioned for him to put down his phone and drive the van and he thought that was the funniest thing he had ever seen and drove off laughing... still on his cell phone. This is illegal for a reason. People die because of driver inattention every day. I hope this young man never has to deal with the fact that his foolish selfish actions have cost someone something he can never repay... But hey at least it is hilarious until that happens right?

Br
Review №16

Used them in the past (a few years ago) with a good experience, however, tried to work with them again and the poor customer service I received from them made it difficult to work with. Rather than being happy for me to give them my business the customer service rep tried to make me feel guilty because shed have to open a new account to work with my warranty service. Would rather take my business elsewhere.

jo
Review №17

Fast reliable service.

La
Review №18

Friendly & Good Quality

C
Review №19

Man came out to repair my windshield, seemed unhappy when I told him I didnt have a garage he could do the work in. Then, proceeds to tell me theres rust along the seam of the windshield edge- so now hes really not gonna be fix it. No bubbles, no pulling away paint/bodywork- literally light surface rust on a seam that IS NOT PART OF THE SEAL on a 22 year old car. Give me a break, really? You guys ever heard of a wire brush? This windshield had already been quoted VISUALLY to be replaced by two other companies. Unbelievable.

Lu
Review №20

The most knowledgeable technicians.

Tr
Review №21

Installed scratched glass the first time, but replaced free of charge.

Information
19 Photos
21 Comments
3.9 Rating
  • Address:4367 Sellers St, Indianapolis, IN 46226, United States
  • Site:http://glassusa.com/locations/metro/in/indianapolis/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 317-537-9577
Categories
  • Auto glass shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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