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Romans Quality Touch Inc.
965 N Sherman Dr, Indianapolis, IN 46201, United States
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Romans Quality Touch Inc.
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Ta
Review №1

So we took our Dodge Charger here needing a back bumper painted matched to the vehicle after having a spiel said to us about how they do good work and will be able to paint match it with no problem and have it look nice. the price for just the bumper was a little high, but we went them anyway because we went off reviews and what the owner Roman was saying. Then he mentioned after quoting $425 for JUST the bumper painted he said another $350 for blending in. We knew to at from the get go. Which is ridiculous 800 for a bumper? Come on now. We get the car back okor is not the same, big difference and multiple mess ups in multiple spots, even a scratch on our FENDER that was just freshly painted by another business. We bring the car back saying there was mess ups pointing them out and the owner Roman said he’s a simple man and would fix it. We bring the car back up there at 8 am. The car was sitting there from 8-3:30 with NO call from them until I called at that time. He proceeds to say he can pretty much either fix the mess ups but the color still won’t match or give us 200 out of all the money we paid and not fix ANYTHING his shop did wrong and that $200 was pretty much sufficient enough for us which is not. It’s not good customer service. The owner is nice but he tries to go around things turn things around and should’ve been straightforward from the beginning if he couldn’t get the color match correctly. Overall wouldn’t recommend based off our experience regardless of the reviews or who owns the business. Cheap paint job and looks amateurish.

Da
Review №2

One of the best car collision body shops in the city and it is a Black owned business!

Yo
Review №3

I love going to Roman to get my car fixed they have worked on my car several times great job reasonable prices and very very professional.

T
Review №4

Excellent service I would recommend taking my vehicle there for any collision repairs needed, very accurate to detail

Ch
Review №5

Very friendly and professional and I came in contact with were very polite and their willingness to help me with all of my car issues. A good place to take your car.

Br
Review №6

I can not recommend Romans enough, and I feel lucky to have found this gem in Indianapolis! I had a sizeable scuff on my door and was told it would be ~$800 to repair by other vendors. Roman did it in a day for much, much less than that, and was so friendly and honest. What a great service!

Br
Review №7

Best in the city yall..owners a damn good guy.

An
Review №8

Some of the nicest work out there.

Je
Review №9

They do great work, owner of great all-around guy and very reasonable prices

jo
Review №10

Very helpful and kind . delivered my jeep wrangler as pdomoised.

GM
Review №11

Professional and excellent customer service! Honest, reasonable and great craftsmanship! Satisfied customer ~ will return and highly recommend!

St
Review №12

Roman and his team restored my 1976 Chevy C10. Did a fantastic job and honest the entire way through!

Ta
Review №13

I like his body shop.

La
Review №14

Friendly, fast, excellent quality work. Very reasonable.

Jo
Review №15

Roman and his team are the essence of a distinguished body shop. Theyre friendly, professional, communicative, and proficient in their work. Working with them was so seamless and comfortable. I wont think twice to do further business with them.The quality of their work was not sacrificed for speed and speed was not sacrificed for quality. I can not recommend Roman enough.

Ta
Review №16

04/08/2018OverallExpertiseProfessionalismPromptnessI had a very positive experience with Romans Quality Touch Auto Body and paint. I was hit on the passengers side and the insurance allowed me to choose the body shop of my choice. Romans was referred to me as a quality minority business with competitive pricing and I took my car to them. They were able to take my car in on that day with a promise of completion within three days. Roman took me to Enterprise to pick up a rental car and he stayed in contact throughout the process. These guys were so polite and professional and they made sure I was properly taken care of. From this day forward, they will always receive my business and I will give them glowing references. Additionally, we discovered that I was friends with Romans mother and i had known him since he was only two years. He was certainly raised right.

La
Review №17

This body shop is awesome you will not regret bringing your vehicle here if its for Collision paint jobs Roman will be very honest with you on any type of scratches or marks on the vehicle I have been to Roman three different times and he is an awesome guy hes even washed and vacuum out my car when I hadnt even asked but I respect his honesty his team his shop hes been around for a long time doesnt matter what the outside look like it matters whats inside and once you meet with him his team or if you have to experience having your vehicle fixed you should take it to Romans Quality Touch it is quality Ive been satisfied to the point where I wouldnt go anywhere else.I gave five stars when he deserves 20😊

Jo
Review №18

Best Auto shop in the city! Collision repairs, paint jobs and interior design! Great customer service and they get you in and out with no issues!

Ap
Review №19

Great service I will go back again.

Tr
Review №20

Have a very talented and amazing friend that works for the Romans. Andy Campbell is just amazing all around great person

Lo
Review №21

Impeccable work and amazing costumer service. I have used them twice for body work and once it was because I was hit by a snow plow. After my car was repaired you couldnt tell that any damage had ever happened. I would highly reccomend them.

Er
Review №22

Roman is awesome to do business with

Dw
Review №23

Had about a 3 scratch on the trunk of my brand new car which I caused.Roman actually tried to help fill it in with touch up paint which he didnt have to do. But I wasnt gonna be satisfied unless the whole thing was professionally repaired.It took him 1 day and the work looked great! This guy seems very genuine and thats what I appreciated the most. He seems to like helping people out vs taking advantage of them!No question, he has earned a life time customer!

Ro
Review №24

They can fix anything, remarkable work. Dont take your vehicle anywhere else, youll be sorry. 🌹

Ch
Review №25

They do a great job on body work and complete the job to paint. Id for sure recommend Romans

M
Review №26

Great service and excellent customer service.

Ja
Review №27

If you want your car to be repaired with just an absolute seamless job thats what youll get at Romans Shop, His body collision specialist Andy is like David Copperfield with body work, you think its magic when you see the end result these guys take pride in their work and it shows even down to the smallest detail, So if you have recently been involved in a Fender Bender or just been the victim of a HitNRun Let Romans place take some of the Stress outta your repair.

mi
Review №28

Man love the work he done for me best Ive ever seen in years Ill post my pic later

De
Review №29

Cool

To
Review №30

I needed a estaminet for damage to my truck to turn into insurance after I was hit and put off twice by adjusters so decided to stop in and ask.Roman invited me in and informed me of the 10 doller refundable charge witch I felt was very fair for his time and had a print out with excellent price in a few minutes. Great guy and employees! could have spent the whole day talking to him and definitely will refer him and be taking my truck here when ready.

cr
Review №31

Great place

Gi
Review №32

My car is always done on time and with perfection. Roman and the guys take good care of me on all my accidents.🤗😉

Pe
Review №33

I had to get my car repaired bcuz someone had back up into me, the service was WONDERFUL AND PLEASANT, did not take long for me to get my back at all, I WILL DEFINITELY GO BACK AND I WOULD RECOMMEND EVERYONE TO GO THERE!!!!

Ev
Review №34

Great body work.

OG
Review №35

Geat place to get your automotive body repairs done fair and easy to work with!

Jo
Review №36

I had a estimate done by Roman and was wanting to follow up and discuss a time and other things on my car.After calling several times and leaving a message with others at the shop to have him call me back I did not hear back from him.So I have decided that he doesn’t want my business which by the way was a cash job!Good luck with a return phone call

Mi
Review №37

On point body work... str8 shooters...no bull at this body shop

Information
96 Photos
37 Comments
4.8 Rating
  • Address:965 N Sherman Dr, Indianapolis, IN 46201, United States
  • Site:https://romansqualitytouch.com/
  • Phone:+1 317-351-1580
Categories
  • Auto body shop
  • Auto upholsterer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Mechanic:Yes
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