I will never take my car back here nor will I recommend them to anyone I know. Within the past couple days I wasted so much money due to their refusal to provide additional crucial details or lack of knowledge. Either way I am unable to do business with anyone or shop that has no common sense or the need to provide professional, honest, detailed customer service.As a professional auto shop your knowledge and professionalism would be to check all parts of converter or at least be sure costumer is aware of surrounding possibilities for additional issues. Im not the mechanic, your supposed to be.Only gave 1 star because Google requires it in order to post reviews...

Ladies these men treat you like your son or brother. They look over everything to make sure we are safe on the road. Bring your car worries to them. They are affordable cih. Best service I have ever received!

Love these guys !! They are the best ! Ricky does amazing body work and paint !!

Great guys knowledgeable quick friendly service.

They fixed my mothers vehicle and didnt charge her an arm or leg to do it. They were friendly and seemed pretty honest about what was wrong with her vehicle and didnt waste time trying to sell her on things she didnt need. I would recommend.

Great service Great price

Quick, friendly and reasonably priced

Good ppl and fast service

Awesome place. For middle class folks. Will be going back

The prices are fair and the employees are hilarious

Got the run around from the bank but, Family Auto was great......

Those guys where very nice and helpful and there prices are great they quoted me way less then any other shop and the owner Terry was so polite ill will return to there shop for all my car repair or tire needs thank you sir.

This place is great. Nice and friendly.. Guys are really nice.

Great place for a great price and had it done no time.. cant tell you how much I appreciate this place. Saved me a fortune.. great service and great people definitely will be coming back..

Best Auto and Tire Shop Around! I take all my cars here. Best prices and professional staff gets done work done fast and right.

You can go buy a new tire for what they are charging for a used one. They said I had problems with my car which there was NOTHING wrong with it (besides needing a new tire) They don’t know what they are doing and have druggies working there and carry guns. Save your time, money and do not go here.

Had a nail in my tire. Stopped at Family Auto on my way home from work. They plugged the tire in just a few minutes and I was on my way. Highly recommend.

Good people and service

Love love love these guys!!! Ive taken my vehicle to them multiple times. They are always reasonably priced and fast. Such great service and they really know their stuff!!! We wont be taking our cars anywhere else.

They have the best quality used tires I have seen in indy for the price. They can also get new tires for u if u prefer and they do mechanical work also.

Did a great job on my car and good prices

You will get amazing service here, owner is a good guy and will talk with you while you wait.

Rip off kings and con artists!!!!! Don’t take anything to these crooks. Total criminals. I should’ve known when I walked into the place. Trash

Service is amazing

They put the wrong size tire on my car acted like they didnt and if they did they would of told me.... well yeah you did do it Im not gonna lie about a used tire I would of just took it back to who did and no you didnt tell me cause I would of told you not to do it.

Best Auto repair and tire place ive been so far no complaints great service great people

IF YOU ARE NOT A MECHANIC AND YOU DO NOT KNOW WHAT IS WRONG....DO NOT TAKE IT HERE...I TOOK MY TRUCK HERE AND TOLD THE MECHANIC IT WAS MAKING A SOUND BUT DID NOT KNOW WHAT WAS AND HE SAID HE LOOK AND TOLD ME WHAT HE SAID WAS WRONG WITH IT THEY WROTE ESTIMATE AND I TOOK IN TO HAVE FIXED...PICKED UP 2 DAYS LATER AND PAID 420$ AND NOW THE SOUND IS ON BOTH SIDES AND NOT FIXED!!!!!AND THIS MECHANIC AND MANAGER GONNA SAY WE DONT DO DIAGNOSTICS...WE JUST DO WHAT CUSTOMER SAYS WOW REALLY IF I KNEW WHAT WAS WRONG I WOULD HAVE FIXED IT MYSELF...I HAVE NEVER IN MY LIFE BEEN TOLD BY A MECHANIC AND HIS MANAGER TBAT THEY DONT DO DIAGNOSTICS....THATS WHY YOU TAKE IT TO THE MECHANIC TO BE DIAGNOSED AND FIXED...CORRECT! SO BEWARE!!!!!! IF YOU DONT KNOW EXACTLY WHATS WRONV THIS MAECANIC ISNT GOING TO CHECK HE GOING TO GUESS WHATS WRONG AND HOPE HES RIGHT! VERY UNPROFESSIONAL ON BOTH MANAGER AND MECHANIC DONT GO HERE UNLESS U WANT A 50/50 CHANCE ON PAYING OVER 400$ FOR THEM GUESSING AND NOT FIXING THE PROBLEM. SO GOOD LUCK IF YOU GO HERE CAUSE ANY MECHANIC THAT HAD THE WHOLE FRONT END OFF A TRUCK AND DIDNT SEE THE REAL PROBLEM IM THINKING HE MIGHT WANNA STOP GUESSING AND MAKING SURE BEFORE RIPPING INNOCENT PEOPLE OFF. WOULD NOT LET ME DO 0 STARS...HAD TO GIVE 1 JUST TO POST!

Great quality tires at good prices

Good ppl I was in a bad spot and went they went more the out of their way to get me back on the road my tire shop for now

Friendly people and fair prices.

Great guy i got a great deal

Help me out with some tires I really did appreciate it

I will tell everyone not to go there.they don’t know how to deal with customer.

Very helpful & friendly

Great service and welcoming