Great place to get genuine Honda parts with a nice variety of items available and a very knowledgeable staff
This Animal Hosoital was an exceptional facility. All employees were very professional, friendly and caring. I wouldnt hesitate taking my pet there at any time.
Good service, A+, definitely helpful!!
Have always had great experiences with Penske service and with the purchase of a used Odyssey van. Smooth well run operation with a high focus on customer service/satisfaction. They fixed a problem for me that was not strictly their responsibility - above and beyond the call of duty. Highly recommended.
We were actually at the Penske. Honda dealership. We were interested in a Ridgeline, and drove 18 mi. to check the inventory. We also checked on Odessy vans. We were there half an hour, and not one salesperson (except the one who accidentally ran into us) offered any help or asked what we were interested in. If someone expects me to purchase a $40,000+ vehicle, they could be more courteous and more customer friendly.
Penske Honda is THE best dealership I’ve ever visited. Salesman Doug Winston was so kind. I never felt pressured throughout the entire time. From the moment we arrived to the moment we left was an A++. We live our new HR-V Sport! Thanks so much. We’ll definitely be returning.
Mario is the best seller, he guided us very well from the moment we entered, without feeling pressured, always ready to look for options and that we would be satisfied with our purchase. We bought 2 vehicles and they will not be the last. Thanks Mario for your excellent service. 100% recommended.
Doyle, Dennis and Joe were very helpful. Thank you.
Matt Brosz, service manager and his team does an excellent job of keeping you involved with your repair.
Friendly staff, great and timely service. I didnt get a car wash but they did putting plastic bag on my rear wiper like it was supposed to be washed. Overall I good experience.
I had an excellent experience with Penske Honda! I would highly recommend! I love my new car! They are very knowledgeable and helpful. I really enjoyed working with Tom. He was very helpful and knowledgeable. It was a pleasure doing business with them!!
I can’t imagine a more friendlier, well prepared and informative Penske team. It has been 20 yrs since I have purchased a Honda and it has been a total super experience from researching internet sales to financing to driving my new Honda off of the lot. Thank you to my sales consultant Doyle Harlos and Steve Earl who helped me with my financial services. I love my Honda.
Today my visit was with Penske Honda Service. My appointment this morning at 8:00 A I knew would be rather lengthy because it was a lot of diagnostic testing. I was reading a new book in their very nice customer service lounge, when my name was called. I knew that what they discovered from testing would be expensive. Do you ever notice how they have a good news way of delivering the expensive news. The gentlemen that I had the pleasure of working with today went over and above. He arranged for me to have a very nice rental vehicle saving me from staying in their louge the rest of the day. By keeping my car overnight & having transportation to get home is a win- win for all!
I can’t say enough about Penske and the team! It’s a long story but I had to purchase three vehicles within a month… I was in an accident for the first two vehicles and my current third vehicle I was given An amazing price For coming back for business and in general they work with you.I’ve purchased the number of vehicles in my life and Joe over at Penske Honda used vehicles, which is just beside Penske Honda new vehicles, is the best I’ve ever worked with. He was honest and responsive and he worked very hard to make sure we had a great vehicle and a safe one! My son has autism and there are particular things the car had to have… Joe made sure to show me vehicles in which my son would be comfortable and safe. To this day I can call him if I have any questions and I also purchased an amazing warranty package which is totally worth it everything from a flat tire to the engine and transmission and this is a used vehicle...It’s a 2011 Honda pilot and it’s a gorgeous silver. If you go on Penske Honda’s website you will be able to look at the used vehicles and the new vehicles and unlike most places they are actually on the lot I saw my current car on the website, asked about it and drove it and purchased it the next day!***DONT FORGET TO REQUEST JOE!!! Tell him Kelly sent you :-)
They took the time to take care of my problem and made mee feel my issue was important. GREAT SERVICE!
Excellent service in sales department
Really great facility and service. They kept me informed and I would definitely go back again.
They have very selective customer service
Seriously amazing service. Gems all around. Above and beyond to get me back on the road
Bought a used car July 7th 2020, paid cash in full. Its now Oct 1st and still no Title! Turns out dealership didnt have it. In addition, within 3 WEEKS of purchase, brakes and rotors start grinding. Sales Boy Brian Berger says take it somewhere else we dont service Kias we only sell them. $385 repair, no help or reimbursement from management. This might as well be a fly by night buy here pay here lot. I just filed a complaint with IN Sec of State. Im in my mid 40s and bought plenty of used cars through the years...I wouldnt buy a car here if your life depended on it!
They were dead but we had to ask for a sales person. Mark Robinson helped us and was incredibly rude. He cussed at me for wanting to look at three cars. Ended up walking away and buying a car from Ray Skillman. DON’T WASTE YOUR TIME HERE.
Awesome warranty advisor!
Penske used cars is such a rip off. I took my money over to Indy Honda Fishers which is about a 10 min drive north of Penske and purchased a brand new 2020 which was almost a $130 difference in payments. Please pay attention to the warranty expiration dates when purchasing their used vehicles
Great service
Love it very good service
Quality parts. Guy behind cash register was dry when asking him questions...lol
I always have great experience at Penske Honda. And there new location for the service dept is great!! They always treated me and my car with care.
Professional and very courteous employees!
Long-time Honda owner. Bought a Honda Certified vehicle with extra coverage. Fighting for over a year to get a pre-existing issue fixed that was pointed out before sale. Assured it would be taken care of but they cant figure out the problem. Left 5 messages with no returned call. Untrustworthy and unreliable.
Great people and great prices.
Great Service
I took my honda pilot for service not only they did bad job but left bolt unscrew which caused me couple hundred dollars to get it it fixed at the mechanic shop. They have nothing to offer bad service. They are clueless when it comes to car service. These people dont deserve 1 star rating.
Great service staff. Decent wait times for service.
Requested information on a jeep. Received a very generic reply email regarding none of the information request. Weeks later after no communication I found a hard inquire on my credit. Not pleased and they missed out on a potential sell. Thanks for nothing.
So well that I left with a new car .. Thank you