This place is recently under new ownership.. the guy running the desk and answering the phone is in the process of destroying this business.. he seems to have zero knowledge of cars.. zero customer service skills.. when you have a problem he just hangs up on you and lies about it. The new owner is too cheap to pay insurance for customers to go out and look for their parts or pull their own parts. Finally Indianapolis has a salvage yard worse than two little bees.. dont waste your time with this place..

Josh is very nice, he gave me a good deal & very cool. Satisfied by his service.

Absolutely worst place Ive ever been if the 20 plus junk yards Ive ever been. They pulled the wrong part and wouldnt refund my money and didnt have a replacement part either. Same thing happened to the customer before me and after me. It feels like a scam and definitely bad for business. On 6-22-21 (7 days later) Ive tried contacting AJ like mentioned in the post by leaving 2 voice-mails and calling front desk numerous times and Im getting nothing. I wanted to just talk about what can be done in the future to confirm the customer is getting the correct part or that indeed they asked for the wrong part. And by the way the person before me left before me, I dont like being called a liar. I confirmed 3 different times on the year of the vehicle. 1st asking if you had the parts, 2nd calling back confirming I wanted the parts, and 3rd showing up for the parts to be pulled. I didnt ask for the manager because the guy behind the counter gave me the impression he was when telling the other aggravated employee to take a walk and calm down. I still shouldve asked for a manager youre right about that part only. When you want to talk over the phone its in the 2 voice-mails I left you

I just had the best experience todayIndy Westside Auto Parts.....thank you for the customer service Ive been looking for this crossbar for my Lexus for 3 days in this place had it they just made my day today thank you Indy West Side Auto Parts!

This is the best place in Indianapolis in i always go tere in vet my parts great people tho do busnes whit

This is the worst place you deal with, I will do my best to inform all the people about your bad Service

The owners are courteous.. I have found multiple parts for my late model Honda civic with no problems

They tried to charge you extra and give you the wrong part Very bad customer service

West side auto parts if u need your car running need a part call west side auto parts they will get u rite.

A1 place that WILL take care of you TRUTHFULLY! Staff was super helpful and friendly! Jimmy is the BEST hands down, he got me right and explained everything to me that he did. I found a mechanic for life and I found a parts place for life!! Shop with them, it WONT be a disappointment thats forsure. Thank you guys! You saved me from a great amount of stress and money!!! Luv!

Fast service, friendly and decent pricing!!!

Great place to get used auto parts, good service, and really nice people.

Indy West Auto went above and beyond to help me find a transmission bolt. No luck that day however the sheer effort they went to trying to help me made all of the difference. A great salvage yard that is a fun place to visit when youre looking for salvaged parts. I did find a couple other parts I could use which wasnt hard at that yard compared to another I went to just previously that didnt sell solenoids. They sell it all!The people are really great and dont mind questions! Jamie went the extra mile to print transmission sheets for my truck and really made me feel like a valued customer as well as all her staff did. Constant foot traffic since I arrived last Saturday which says a lot about a yard that is in the vicinity of a couple of others. Actually when I left and was cleaning off my boots a guy from one of the other yards told me to come there next time. I will return to Indy West as they treat a customer right and stand out for customer service as well as friendliness! I highly recommend visiting Indy West for all of your salvage part needs!

They have the BEST PARTS and they go beyond the call to make sure youre taken care of. Affordable and they get what you need quickly.

They were closed but they have a night watchman that informed me on the hours and some prices . Very helpful !!

They work hard ans fast to get you the part you need. Jamie knows her cars and trucks better than anyone Ive ever met, the guys pulling parts all know what theyre doing. Great place and even better prices. Stop by here before you go anywhere else.

Dont let the pictures fool You!The QUALITY of SERVICE, and the STAFF, is TERRIFIC! Love the staff!THIS salvage yard has very good quality parts. They will pull the parts for you, and sell to you at a very great price.The more you buy, the better the bulk rate is during purchase.Get a great deal with this Company.They have a very wide selection from newer vehicles all the way to older vehicles.Better get in there, and get your great deal now!

Great, helpful employees

Since moving to the West side I have had to gets parts for my car, and I ran across Westside and decided to go there and this young sweet woman name Jamie just welcomed me and got the part I needed, and when I apply the part on my car it works and even better than the before. I am sold on WESTSIDE and the time you wait is short and the prices are affordable and I really appreciate their location and their service is NO.1 I AM SOLD OUT TO THE BEST SERVICE AND AUTO PARTS FOR ANY CAR, for that I am GRATEFUL.

Great people and great prices. The prices are reasonable and the staff is very friendly and they really know their stuff. Always busy and they have a high turnover and new cars in all the time. My go to place for any part I need.

So rude

The S & R family would like to give Westside a 5 star review! They have the best customer service, great prices, and a great part selection! Keep up the good work!!!!!

I am always impressed with the friendliness of the staff. Their prices are super low and I will continue to shop with them whenever I need parts. I have had to get parts for 2 different cars and they were very helpful and make you feel like family when you are there. I highly recommend them!

Went to get alternator, price VERY REASONABLE, MISS JAMIE, LET 1OF HER YARD GUYS PUT ON FOR ME. CHECK THIS PLACE OUT

My 15 year old Jeep finally bit the dust at the most inopportune time. This company was able to tow my car same day, was extremely helpful and curtious, and paid me cash on the spot. This was the second company I called and Im so glad I did. It was nice that they just took care of everything. Highly recommend.

GOOD CUSTOMER SERVICE. THEY TOOL SPECIAL CARE TO HELP US WITH THE PART WE NEEDED WHICH SAVED US MONEY AND EXTRA LABOR. I WOULD RECOMMEND THEM TO OTHERS. THESE ARE TOP QUALITY PROFESSIONAL PEOPLE.DENNIS OATLEY.

Great people fair prices!

Found the best price in town on parts here and the staff will bend over backwards to get what you need.

It is the best place to shop for used car parts.😃😃😃

The people here are so very friendly and helpful!

Real friendly people. All pretty cool with questions and not too irritated with you like most bone yards.

Seriously the most helpful and friendly people around this city I strongly suggest you go here

The place is under new management! The girls there are very knowledgeable and helpful. Great prices and service. Two thumbs up!

I was on the hunt for an electronic module for my truck, and Indy Westside was the only junkyard in the central Indiana area that could find it. They contacted a yard in Greensburg, had it pulled, and shipped straight to the dealership to have it installed. Amazing customer service, as well as a super quick turnaround time. On top of that, the price they quoted was only 1/5th the cost of a brand new part from the dealer. You can’t beat that!!

Good place for your use parts, they will definitely help you out, friendly and affordable prices

Saved me a ton on a mirror for my f150, ladies on phone and in person where super nice and great customer service. In and out.

Love Jamie she loves her customers

Very helpful. Good price. They took me straight to the item I needed and helped me get it.

I had wrecked my car. I had gotten advice from alot of my friends to buy used parts. I called many places, every where treated me like I had no idea what I was talking about. Big Ts were very rude and so was Two Little Bees.But when i called Indy-Westside they helped me figure out what style bumper my car had on it and everything. I had no idea what to expect when I got there but I had paid in advance and they had my parts ready for me when I got there! and they even where able to match up my paint color. I dont think i will ever go anywhere else. And if your new to buying used parts this is definitely the place to go. They are very helpful and they will make sure you have your parts!

I left a message inquiring about a part. They called me back to tell me it was currently out of stock. Good customer service compared to some other places.

They had the part we needed !

Theyre the best. Service is impeccable

I have purchased parts from Indy-Westside many times now. Always a great experience.

Always quick service and fair business. Great inventory. Thank you.

I shop here all the time. Great staff and great service!

Seems to never dissapoint. Actually heading there in a few to get something for my grand prix

Quick help reasonable price and great staff

Good customer service.. definitely getting more parts from there...

My 2008 car was in a wreck, and was towed to AutoReturn (basically police impound) and unfortunately insurance did not cover it. Since the air bags had deployed and the damage was too much for me to afford, I looked all over town for options as to what I could do to get something from the situation. I saw the great reviews of Indy-Westside auto and decided to give it a shot, despite most reviews stating they were buying parts.First time I called it was busy but immediately called again and they answered. The girl who spoke with me was extremely polite (which was welcome because every step of this car junking process was a nightmare otherwise). She asked about my car and I told her the make and model and she told me exactly how much I was going to get for it.The entire process was super easy, we set an appointment when to meet at AutoReturn, told me that all I needed to do was bring my license and my title. The driver (Jared) arrived at our scheduled time and gave me a call right away upon arriving. He was extremely polite as well and gave me the cash and did everything as the girl described. He towed the car, gave me the cash, and that was it. Hassle free from Indy-Westside Autos end... Thank goodness.While I wish I could have been giving a review under better circumstances, Indy-Westside Auto gave me the best price out of the 15 different places I called. Not only this, but they were the most helpful and understanding to someone who had never done this before. The phone call and setup took less than 5 minutes.I hope I never have to be in this situation again but if it does, Indy-Westside Auto Parts is the first place Im going to call, and I recommend them to anyone else who is in the same situation and left in the dust by their insurance company.

They were soooo PROFESSIONAL AND NICE AND VERY HELPFUL!! They had what l was lookin for and took the part off for me and l THANK EM FOR IT!!!!

Definitely one of the more friendly salvage yards in the Indy area, with great prices as well.

Great service

They were very pleasant to deal with.

Interesting place!

Staff was helpful & quick to respond to correspondence.

Laura was so polite and humble!

Always friendly and willing to help

Great place

The staff was wonderful, highly recommend!

Always has what I need at a great price

Sit there thursday for almost 2 hours, wrong part was pulled

Super friendly and straight shooters!

This place really has some SMOKING deals

Good place

Great service honest and helpful

Nice, verry helpful

Polite and friendly and helpful even when dealing with unruly people

Very helpful and friendly

Love the place

Owesome

Very helpful

Great !!!

Bad people

Excellent help

Great service

It was alright

Cool

Jamie Is amazing period......BEST COSTUMER SERVICE!!!!!!!!!!!!!!!!!!!

Very good