I was very pleased with the help I received from Brandon Reed. I would definitely buy another vehicle with Brandon as my sales person.
Everyone I dealt with was awesome! Very friendly, professional and courteous! John, the manager, Janet and Brandon did an excellent job from the second we walked on the lot until we walked out the door. They were fair and honest!! I would definitely recommend this dealership to everyone! Cars are priced reasonable and all looked amazing!! I’ve never felt more comfortable at a dealership!
The sale representative I dealt with was very professional and understanding. I wanted to buy a car mostly because of him. He didnt pressure me and wasnt pushy. He is fairly new and I wish him the best in the future and his career. Great job, Brock
They are great. They figured our what was wrong with our outlander. Very kind nice and pleasant.
This was our best car buying experience ever...Our salesman Brandon was outstanding! Thank you!
A terrific buying experience. I worked with Ashton who did an excellent job of listening to my needs and got them met. She created a no pressure buying atmosphere and is very personable. John was in charge of the finance, his experience in the industry showed, he worked with me to get the best deal possible. He not only got me a deal I was happy with, he actually called me the next day before I was to go in and sign paperwork and had found me a much better deal. Even the staff that wasnt involved in my deal were so nice, its a well run dealership. I would highly recommend Colonial Mitsubishi to anyone looking to upgrade their vehicle and buying experience 😀
The finance person was not pushy at trying to upsell added services to the cost of the vehicle loan and repected our choice not to take out extras.
Colonel Motors in Indiana PA is top notch. My salesman, Jim Ferguson, is a wonderful, knowledgeable and professional representative for Mitsubishi, a true asset of your staff. I just purchased my 4th vehicle from Jim and Colonial Motors. The top man is friendly, on top of his game and will do anything and everything to make sure you get the best deal at the best price and that the process goes smoothly, quickly and that you are 100% satisfied with your purchase before you leave their establishment. The showroom is bright, clean and inviting to everyone who enters. Myself, a single woman, is treated with dignity and respect and the sales staff are not intimidating, aggressive or condescending which is extremely reassuring in today’s world.I would not shop for a vehicle any where else. Colonial Motors is My Dealership of Choice and I recommend them on a regular basis.Thank YouHeidi ShusterA Very Satisfied Repeat Customer
I came to Colonial to have a recall taken care of. When the service receptionist at my usual Mitsubishi dealer told me it would be a four hour wait, and no loaner would be provided, I called Colonial. I’m now so pleased with Colonial that I’ll be taking my Outlander there from now on. Great staff and service!
I’d like to thank Chris, Stephanie Miller and the rest of the crew members at Colonial Mart Indiana for their time!
Holly and the entire staff at Colonial are awesome! Friendly, fast and thorough!
She was very helpful and we got things done then to save another trip in.
This is my first new carI bought for my self and I couldnt be happier
I bought my car at Colonial in November. It was fine until 4 days before we had to leave for vacation, when brake warning lights came on. When I called, the service department was booked solid but when I told them about our vacation they squeezed me in because they said they didnt want my family to be on a big trip in a car that might not be safe. The car was done the next day, at a price that was much more reasonable than I expected from a dealership. (The last time we took a car to one of our local dealerships they quoted us a price 3X more than what our own mechanic charged us.) Gretchen and Holly were super nice and the service department was great.
Very good service and sales departments
We are very happy with the service. Never a problem and everyone is very courteous.
The customer at Indiana Colonial Motors couldnt have been been better! I didnt get her name but she has short hair & works in the service dept. We had a death in the family & I wasnt gonna be at work for them to pick up my car. She told me to bring it in a day early, she had them squeeze me in & she said I could get my car at my convenience. Very kind..Very friendly!
Best Car Buying experience we have ever had! They found the exact vehicle we were interested in, found us a great deal on rebates, and delivered our car to our home. Everything went so smoothly and we could not be happier with our new Vehicle. Highly Recommend the team at Colonial.
I just renewed my Mazda lease and could not be happier with the service that Joe, Stan, and Janet provided. They assisted me through every step of the process, worked with me on my schedule, and were available anytime I needed them. Thank you to all at Colonial for a 5 star experience!
Awesome experience from start to finish. Every person we encountered was friendly, knowledgeable and courteous. No doubt we would buy here again. We most certainly recommend Colonial to friends and family. Thank you Colonial (Chad)!!
They are remarkably customer friendly. They keep you advised of what they found while servicing your car. It is the best dealership I have experienced. They are honest and dependable. I highly recommend the dealership and their service department.
Ive been involved with auto dealerships and their employees for many years both as a consumer and as a vendor and I have to say that the 7 employees at Colonial Motor Mart that I encountered from the general manager on down were knowledgeable, cordial, eager to spend the time with me and well versed in all the aspects of their endeavors. Take my advice, this is a top notch staff.
Everyone that helped my husband and I through buying a new car were so incredibly helpful. We were always treated with respect and everyone was so kind. I came in knowing which vehicle I wanted and they were able to work with me to make my purchase a reality. I have been referring Colonial Motor Mart to everyone I know.
I have been buying vehicles from Colonials over 12 years.l have shopped around many times . I have found that no one seems to be able to beat their deals. The sales people are very helpful not pushy. Services department has always been great.
Great service, reviewed initial cost of maintenance prior to service, called prior to making any repairs/additions (needed a new tire) Car is always freshly washed when I pick it up! Email and phone reminders about service appointments are very helpful as well!
Very helpful staff. But I will say this is the first car that I have bought that there wasn’t a full tank of gas in. Had to leave the dealership and go right to the gas station. And the car wasn’t detailed or washed. I guess I was expecting more.
I made a bit of a mishap when scheduling a service appointment for my car. Even though I actually didnt have an appointment for the day I showed up, the staff was very kind and helpful. They still serviced my car and did so pretty quick considering what happened. The ladies at the service desk really made my day and made my day.
I just got home from picking up my new Mitsubishi Outlander Sport LE ... I LOVE IT AND THIS DEALERSHIP!! I worked with Jim Ferguson for the second time. What a wonderful person ... Jim will get you the lowest price he can ... Jim explains absolutely everything about you new vehicle so when you drive off you know where everything is located, how to change or adjust it perfectly! Wonderful Company, Dealership, Service and Employees. I highly recommend Colonial Motors in Indiana, PA to anyone and everyone that will listen and they even have a referral progra . Of course I tell them to ask for Jim Ferguson !!!
This place will work with to help get you I a vehicle. Definitely recommend if you are in need of a vehicle. Awesome staff all friendly and there to help in anyway they can.
Great service, great deals and great vehicles.
Wonderful service. Tom was fantastic and took care of everything for me. Thanks!
Bought my 2012 jeep liberty jet at colonial motors Joe was helpful as always and so was Chris I like it and so does everyone else
Sales staff is incredible. The service department is a nightmare. I bought an avalanche from there with the warranty forever and every year i have an issue with the service department. The first year my brakes magically grew thicker and were in better condition from one service to the next when in reality a month later they were shot. Ive had my oil changed and the filter fell off on the way home from the dealership. Ive had the service department tell me all 3 of my transmission lines were leaking and that it would be over $500 to fix, theres only 2 transmission lines on a transmission. A supply line and a return line. Even though the sales staff is incredible I will not be purchasing another vehicle from Colonial due to the service department. I can only imagine how many people have been taken advantage of just by how many times it has happenned to me.
Very polite and friendly people.
Wonderful staff! Very nice to work with. Will buy another truck from them.
Excellent salesman took his time to explain the car to me ..and Janet was awesome.
Very nice people, and work very hard to get you the car that u want!
What a great expierence! Koal is amazing to work with and made our car buying experience great!!All the staff is great and really makes you feel comfortable. Huge selection and great prices!The only thing I would have changed is getting my gas tank filled before I bought my Nissan Armada.Highly reccomend!!!
Joe Car Diello is THE MAN, the service department worked miracles to get me in my new truck on a tight schedule. Great service, pricing and selection
Once everyone decided where I was supposed to be my service was great!
I am very happy with the car and the way I was treated.
Always great service and courteous employees.
If interested in buying a car, this is the place. Great group of people, very friendly.
Run away from these people.They have this alleged pre qualification....for a loan..DONT DO IT.They make up a car and will pull your credit to death just to get you in the door.Then they will not take the inquiry away .All this without our permission to continue beyond one attempt Ididntrealize it till the denial letters flodded in.I called and spoke to the credit manager and left messages after she didnt call me back. Shame on this dealership.If I could have given them no stars I would .By the way who gave you the 5 star reviews your employees? What a bunch of unethical reprobates.I would not have minded this in person with a real car we wanted but so so slimy. 1/10/2019 update.... Stan the Sales manager from the Used car dept called me on How to make this Better. He constantly tried to talk over me and heard what I was saying but not listening. He needs to have credit dept the Finance Mgr call and pull the inquireies off..... He just sells cars. Yes they can be taken off by the finance dept ... I have close to 20 yeas in the business..........Again stay far away from this dealership all they are interested is the bottom line Theirs
No problems. Took some time. About 2 hrs.
Excellent service! Its like a big family
They make you feel like family.
The service staff was very helpful. I had misplaced a discount coupon, but they still honored it.
Got the environment package on truck for 795.. dont waste your money .. the job they did was under par.. swirl marks ..thumb print on hood .. took it back .. swirl mark still there ....said they redid it ...if they did why mark still there?? .total waste of money!!!
Good service trip as usual . Quick and on time.
Very friendly and helpful service department
Great staff great service
Good service in a timely manner
Great and prompt service!
Nice and friendly
DO NOT GO HERE!!!!!!!!