Not open when I had my wish package shipped and I visited the store the day it was there and it was closed and they never contacted me back about it. I visited all the other days and they were still closed and the sign said “I will be back before 4”. Still closed. I had to pay extra because an item I really wanted was shipped back and I waited 2 months for that package. Thanks a lot. I know never to have a package shipped here now.

We gave Lisa, the owner, 3 items to embroider a couple weeks ago. We have called her repeated times and sent a letter asking for items to be returned (finished or not). We have received no call back or contact. The business is closed every time we go by. We want our stuff back. Would not recommend this business right now.

Lisa with Outsider Creations is awesome!! We get all of our company apparel made with her and she even custom made our welcome mat. The time she spends getting things right makes me feel very appreciated and honestly she’s not charging enough. This place will treat you right!

Lisa is absolutely amazing. I was in a pinch and I needed a bunch of shirts for my crew for a large project and she was able to deliver on virtually no notice and at a reasonable price! Highly recommend!

I live in the area and had passed this shop many times. I usually take my stuff to a place and Charlotte, but thought I would give here a try. I took my stuff in on Tuesday morning and told her I needed before the next Monday (that’s when my daughter started school) and she said that would be no problem. I prepaid because there was a good chance my mom or husband would be picking up. On Friday my mom swung by the see if it was ready. She said no it would be next Tuesday. So I called and told her we had discussed it being done by no later then Saturday. She said ok and it would be ready Saturday by 5. My mom had to go to the store next door on Saturday around 3 so she stopped in. The lady was so rude to her said “ I told her 5, is it 5?” We went back right at 5 and she then rudely told us “this IS not paid for”. After a little arguing she said oh yeah, I forgot.The work is ok. But I will definitely never use this shop again. She was extremely rude and customer service was HORRIBLE!

Products were supposed to be DELIVERED by September 12th, now nearly November still no product.

I was told my items were going to be ready in “about a week” when I dropped them off. My husband called to get an update after hearing nothing from her. She said it would be ready by 2:00 on Friday, which was almost two weeks late. I was then called a short time later and said she couldn’t find my fabric and that maybe I took it home or to check my car. We are talking about the fabric that she was to embroider. When we picked the LATE items all she offered me was a dollar for the for the fabric she lost. She said there would not be any compensation for the time. The work was good but customer service is TERRIBLE. Lost a customer with me.

What are the hours or email? I need to pick a few items up.