Manager here is the best!! Very helpful. Great staff friendly clean. I didnt used to like Walgreens because prices but this store is so friendly I hi here now it least 2 times a week.

Carol in photo dept is very helpful and kind.

My brother went to pick up a prescription for my mother this morning. He waited behind a car for over 10 minutes. When it was his turn at the window, he was told he would have to pay full price for the prescription. He decided to use a Good RX coupon. As he was pulling it up on his phone, the technician (who had already been rude to him) told him he would have to pull away from the window since he was looking for a coupon. He asked for 1 minute to get the coupon up. The lady pointed at him and told him to get out of the drive through. He was also picking up another prescription for my mother that was ready to go with no issues. At this point, he had been at the window for 3 minutes. The technician called the pharmacist over and she was told that my brother needed to pull away from the window. Of course, the pharmacist took the techs side because she had no idea how long my brother had been at the window. Three minutes. The pharmacist rudely ordered my brother away from the window. He did NOT get the prescription with the coupon. He did not get it at all.What horrible customer service. The prescription was for eye drops after cataract surgery for a 93 year old woman on a fixed income. They are EXPENSIVE. You cant wait 1 minute for a coupon? After my brother waited more than 10 minutes for the car in front of him?I see now all the terrible reviews for this particular pharmacy. I hope my brothers complaint to Walgreens Corporate results in getting some good, kind employees in that place.

Had an appointment.....was but taken for 30 minutes after people who came in after me were taken care of before me....very annoying and not right

The black woman that works at the front register is very rude and has very little patience, especially when working the Photo area. Nowadays when I go to that store and shes working, Ill leave and go to the CVS on Old Monroe Rd. Hope she gets terminated or relocated in the near future.

Rude people at the pharmacy, worst service ever received, went there to pick up a prescription after 2 hours of sent, and they didn’t have it ready, the pharmacist said they will notify by text, that never happened.End of the history, prescription transferred to Mckee Publix Pharmacy.

Excellent customer concern and valuable hands-on assistance... Rockstars to see at this location ...Aiden... Jason...Josh. SUPER ROCKSTARS...GO TEAM!!!!

Came in tonight, couldnt find some items, wasnt familiar with the store, first time being there, asked clerk at front desk, and right off the bat was met with the most rude reply Ive ever seen, she backed up against the wall and acted almost as if I was robbing the place or something, and she refused to help me. I was taken back, confused about her response to me asking where an item was. She then stated it was because I wasnt wearing a mask??! Excuse me, im still a human and a customer! I was continued to be verbally belittled by a customer and clerk because I wasnt wearing a mask, ...I could have a medical condition.. but thats beside the point. Customer service is extremely rude at this place!

Always friendly. The pharmacist are always very helpful. Store stays clean and stocked.

They’re gonna tell you it will take 1-1/2 to 2 hours to get your needed medications. Better plan two days ahead. If the doc writes a prescription I hope you don’t need it right away. And no, it doesn’t matter if you’re the first or only person there. It also doesn’t matter that they have 5 people including two pharmacists/techs behind the counter. In other words, they’ll get to you on their schedule. My suggestion? Drive to Matthews. The Matthews Township Pkwy location actually wants to help you - unlike Indian Trail’s delay tactics.

Old lady in front is rude af. Do not shop here. I go here because its the closest one to me but Everytime I come I get rude and bad service from everyone. Im done shopping here!!

Very convenient, its close to my home. I go to Walgreens for another reason for I dont have to stand in line very long and it has a pickup window. The people are nice and will help if you need it.Less hassle picking up prescription, I have been going there for a long time now and will continue, they will always take their time to answer your questions if you have one.Thank you Walgreens for being there.

The pharmacy and store are both ran impeccably! Always a great experience dealing with their staff!

I had to edit this review to give them an even lower score due to the pharmacy. This place is brutal. They will not update you if they have been unable to contact the doctor or insurance company on any issues. They will tell you they ordered a prescription and we ALWAYS find out days later it was never ordered. We are moving all prescriptions away from this place.

They need to get rid of the ugly hateful black women, thats been there for sometime. That is the cashier at the front. I love this store, but will not buy anything if shes the one at the checkout. I have a hard time controlling my temper with that bit*h.

Manager was extremely rude and hung up on me while I was in the middle of speaking. Horrible customer service .

Unlike cvs they let adults choose whether or not to buy tobbacco. Still cant figure why cvs decided people cant make their own decisions on that but still sell booze.

Thank you Monique for helping me get the photos I wanted. You are awesome!

Needed an emergency medication supply because another pharmacy botched my order. I had used this pharmacy exclusively in the past but when I called in the pharmacist / technician really couldnt care less about my situation and I was pretty much blown off. Thanks so much.

I have never had a bad experience at this location and we have been using them over 2 years!!!! Friendly staff and great customer service. Hope they stay this way because its hard to find good customer service these days!!!

Always problems with communications on prescription refills. Long wait times on the phone. Would not recommend it no more . Used to be good place :(

While waiting for my presciption to be filled in the pharmacy, i went inside (as it would be 20 minutes and it was lunch hour so traffic was going to be hectic going anywhere else) i browsed around not really looking at/for anything. I hear over the intercom for security to check the aisles. Next thing i know im being followed around by this big man not even trying to be discreet. He follows me to the pharmacy where i make my purchase and still follows me out the door. Note i do not believe i was acting suspicious or anything of the sort and i hate how i was Targeted like that.

Needs customer service improvement

Great and very friendly staff and very clean store I am happy with the pharmacy hours and 24-7 with the regular store hours exclent coustomer service as well

This place has a driveway, so fulfilling prescriptions is easy.

This pharmacy is much more expensive than others. For instance meloxicam at Wal Mart is $2.65 and at Walgreens its $43.00 out of pocket.. Just a heads up.

Everyone in this place is hateful and rude! Even the pharmacist is rude! They act like its a hassle to do anything for you.... Im sorry I thought this was your job. Someone really needs to clean house in this place!!

Most hateful people on this planet. I wish google would let us post pictures. I would call them out with a picture in a heartbeat.

Do NOT go to the pharmacy to have your prescriptions filled. They call your doctor and ask for personal information.

Today is the my last day going to this store it is so uncomfortable shopping there when you have the front cashier following you around the store and just watching you around the isles everytime you go there, I have previously reported her to the store and nothing was done in this matter.

The lady that works the front and has been there forever named Vicki is incredibly rude. Ive tried to talk to her. I say thank you. I smile at her. Nothing. She literally looks at me with disgust. For years now. Ive tried to ignore it but she continues. Its so mean and hateful. I was having a girls night and had a friend stop at this Walgreens and get something I forgot. When she got to my house she started telling me about this lady that worked there that was rude to her. I had her describe her......and wouldnt you know it was the same lady! Unacceptable. Enough!

One of the slowest pharmacies Ive encountered. After 10 years I switched to CVS. Only regret is it took 10 yrs for me to do it. Ive also been treated so rudely by staff I went inside to complain. They lost this 10 year patron.

Pharmacy - consistently poor customer service and communication lately. So I moved on. .