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Office Depot
1415 W Pipeline Rd, Hurst, TX 76053, United States
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Office Depot
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De
Review №1

Jasaman in the print and copy center is nothing short of AMAZING. We watched her perform flawlessly as She was able to run the entire area with multiple customers needing different tasks. Jasaman has an superb ability to multitask and paired up with her personality- is an incredible asset to the office depot team. The print job turned out great as well. Thank you

JJ
Review №2

The cashier I think I read his name was Vince or something like that. Great service, that guy moves quick as well as the other workers there. Great job!

Ja
Review №3

Google, get with the times... The Office Depot has permantly closed down...No longer in Operation... Kaput!! the building vacant and you can vary dead where the sign was.

Th
Review №4

A man named Earl walked up to us and asked us if we need help he was very polite and professional. A great example of customer service!!

Pa
Review №5

Store closing? 50% off? Youre still asking $450 for a used chair.

Br
Review №6

I went to the store after seeing that they had the Calculator that my college algebra course required. I had trouble finding the calculator and I received the best customer service. And it helped that the Calculator was on clearance and in a pretty color as well. And it came with a warranty in case I had any problems with it, to be replaced for free or my money would be refunded. The store associate named TJ was the most helpful and she went above and beyond to make sure that I had everything I needed with ease. I have not had such great customer service in my life and it was very refreshing to have that type of kindness as a customer. She recommended the rewards program and I definitely signed up after that great experience. And it will bring a lot of savings as a college student. I will always come back to the store and recommend it to my classmates.

St
Review №7

He was very kind and good at binding, and while looking at the product while binding on the printer side, the other staff also kindly and sincerely guided me.Have a nice day guys..

Th
Review №8

Previously it was always enjoyable and efficient shopping. Yesterday it was disturbing the peace. Lone male had issues finding Brother printer cartridges. Online inventory didnt even come close to store inventory. Sad demise in sight?

Pa
Review №9

I ordered a product from office depot online and went to pick it up curbside like they advertise. I have several health issues that dont make it a good idea for me to be outside during this COVID-19 time. I waited for over 30 minutes for someone to bring it outside to my car, called the store twice. First they said they would be right out with it. After a few for minutes I called again and they said they were too busy for someone to bring it out to my car. I finally went in to pick it up, it was just.behind the counter. Hardly anyone was shopping inside. If you advertise that you deliver curbside...THEN DO IT!!

Ja
Review №10

Very nuce staffs and professionally running store.Thank you Donald for the excellent service.

Ca
Review №11

If its for the office, office Depot is your executive assistant. They dont do shorthand but they can help with most everything else you office needs

Ja
Review №12

This store sucks so bad. Everytime I go in theyre out of everything or never have what I need.

T.
Review №13

Hunter is an ace at printing my furry art and didnt think I was a weirdo. Hes good at handling the many customers building behind us and answering the phone as we tried to make a print of a Beakmans World character.

co
Review №14

I used to need flyers for my job at a salon, so I would email my templates to od and pick them up here. Now I sing in a band and need to print out lyric sheets. So I emailed them and went to pick them up, like has always been my mo. And the guy printing them says, Couldnt you just put these on a thumb drive? Because this takes too long. Well, NO. I like to email them, because its convenient for me. So now I feel like I have to go to another store, because my methods are inconvenient for him. Which is kind of a problem since this store is literally 2 blocks from my house. Sorry! I wouldnt want to put out anyone in customer service.

T.
Review №15

Had a great deal on thumb drives.

Jo
Review №16

After visiting another Office Depot location I found the right laptop to meet my personal needs. That location did not have one in stock so I was told to visit the Hurst location. I walked in to the Hurst location and searched for a salesman on the floor but couldn’t find one. I walked back to the registers and asked if someone could show me a laptop. The cashier called on the radio for someone to come but got no answer. He asked me to return to the laptop area and so I did. I could see the cashier throwing his hands up as he attempted to call on the radio. Then, he preceded to chat with the other cashier while I waited for someone. There were some employees near the office section that were putting items on the shelves but could not find any other customers in the store. I decided to walk out and find another laptop some where else as my $500 was apparently not good enough for this Office Depot to collect from me.

Er
Review №17

Nice, store with a good layout. Kind and helpful employees. I will definitely be going back👍

Mu
Review №18

Print and copy dept. At office depot on pipeline rd., HURST,Tx is too slow to clear customers.Only one lady is handling all matters. She is vietnamese/Asian.She is very helpful.Other people like Victor is dumb.He is really helpful and courteous.Office depot did not train him for this job. But still he wants to assist at his best.

Ne
Review №19

Making photocopies on your own, takes a long time. Now the photocopier takes a long time. I had to copy several pages from a book around twenty pages but i was not able to finish cause the store had to close. Their self service photo copiers are not efficient. They take too long to print multiple pages. I will most likely look for another place to do my printing.

Tx
Review №20

Staff in the print area is not very friendly. Acting annoyed that we would dare ask them to reprint a image when clearly the printer they used was running out of ink and we were getting fading on our print. To print 7 images literally took 20+ min and started working on another customer when they were not even done printing our documents yet. Store looks run down and 5 min away from going out of business. Its clear amazon has made a huge dent in office depots business model.

Do
Review №21

Helpful staff. Added a cashier when the checkout line got long. Reasonable prices.

Ja
Review №22

We print our marketing materials at this store and we absolutely love it, they always do an awesome job, all of the personnel goes beyond customer service

Ga
Review №23

I have heard rumors of employees profiling customers from many of my friends at this specific Office Depot. I thought they were rumors, but my recent visits may prove otherwise. I kept seeing this employee eyeing me and getting close to me at random times. He didnt even ask if I needed any help, he just kept staring at me. All the while ignoring other customers. Im giving this a two because I didnt feel safe the last three times I went there.

ju
Review №24

Absolutely horrible business center unprofessional staff they like to argue with their customers and keep you waiting while they wait on customers that came in after you.... Tell you its jammed and he is working on it but instead of working on it he waits on other customers in front of you.... When I asked for my USB stick back since he wasnt working on the jam he argues with me about it..... He just didnt get it being jammed is one thing but telling me its jamming and telling me you are working on it when you clearly are not is another and then you argue and raise your voice at me when I ask for my file back that I need to go as my time is valuable too......

Te
Review №25

Always an awesome experiance. The employees are so nice.

Je
Review №26

The staff here are not very friendly and the store always seems worn down and dingy. It’s okay for grabbing something you forgot but I’d rather go elsewhere.

Ru
Review №27

Speaking mostly about the print center here. Ive had very good experiences and Ive walked out in frustration. The staff has always been courteous, but when I just need a few copies of a file and theres someone holding up the employees it can get upsetting. (Yes, I know they have a self service area, but Google Drive doesnt play nice there)

bu
Review №28

The store and products are good. The employees on the other hand appeared to be loss prevention officers not customer service helpful.

Di
Review №29

They are always so helpful and polite. Their knowledge of their products and its location speeds up the check out process, especially when youre in a hurry.

da
Review №30

Large selection of office and ancillary suppliesGood pricesFrequent salesNice helpful associates

Ke
Review №31

Hunter R was absolutely awesome. Great customer service!!

Da
Review №32

Well its one of those things Ill never do business with them again. When they stock things on the wrong shelf with the different price, I think they should honor that price and they didnt.

Au
Review №33

Exelente very good the attention and help thanks

Bu
Review №34

Worst store ever---Myself and a friend bought the Realspace® Magellan Collection 2-Drawer Lateral File Cabinet, 30H x 23 1/2W x 16 1/2D, Gray Item # 867884 about a week ago. We used his debit card, but it was a purchase for me so I kept the reciepts. they didnt have it in stock so we had to have it ordered and shipped to my home. I asked Allen the store manager to sell me the floor sample, he said only if i paid the extra $60 that they charge to put it together..WORST STORE EVER. I went back on Monday to get a rebate of the difference since it went on sale for $97.99--Marissa said since my friend wasnt with me they could not rebate the difference, I didnt have the debit card with me. I said then just give me a store credit for the difference ...she refused. She said to call some # like 1800 go depot, the person at the 1-800 # was no help...I am REALLY annoyed that we didnt get to enjoy the $30 savings...I have bought a Magellan L shape desk, office chair, a file cabinet, hanging folders, and other office supplies all in the last 30 days....from this VERY CRAPPY STORE.....you will not like this store at all. Everytime I go in, I am prepared to met by very dull minded uncaring employees.

Se
Review №35

Went to buy Ink here last night and sign on door said Temporarily Closed.. no ETA for re-open time/date.

Je
Review №36

This is a great store for office and school supplies.

M.
Review №37

Was going to purchase a wireless key board for my cell phone and asked the cashier if he could sync it for me. His response was “I’ll have to charge you for it!” Needless to say I didn’t purchase it and won’t be shopping there anymore! Poor customer service!

Ho
Review №38

We buy stuff here somewhat often. A major complaint I have, however, is that we are rarely, and I do mean rarely, greeted or asked if we need assistance. Many employees stand around making small talk with each other or other customers, but rarely ask if we need help.

Mi
Review №39

Customer Service! Like back in the day when service was an art ~

Jo
Review №40

Nice helpful staff. Good place to shop.

Vi
Review №41

Went to print a receipt from my cell phone to the printer a young woman helped me i couldnt have done it without her my first time doing this

Bi
Review №42

Decent store, sells ink refills, which Ive noticed a lot of places arent anymore. I have no idea why that is.

Co
Review №43

Great deals today for after school start

Ro
Review №44

Hard to find desired product.

Ta
Review №45

Literally THE WORST customer service Ive ever had. Both over the phone and in person. I drove all the way to Euless after walking into this store.SO BAD! 👎

So
Review №46

Went for the 50% sale and still spent 70$ I know at Walmart it would have been cheaper but there was a backpack my son wanted that he saw there.

Jo
Review №47

Very good help with Invitations

Do
Review №48

Very helpful staff

Bi
Review №49

Good help and knowledgeable.

Al
Review №50

Employees just play around with one another. No customer service whatsoever.

T
Review №51

Very helpful staff but a bit overpriced for supplies.

Ma
Review №52

Delicious ice cream

se
Review №53

Terrible customer service

Yv
Review №54

I like the service and accueil.

An
Review №55

Helpful service!

Ka
Review №56

Bad customer service, almost no employees at all! I call ahead to see if they have computers for the public to use and they said Yes!! To my surprise there was none when I got all the way there.....

Ch
Review №57

Easy in, easy out

Mi
Review №58

Price matched composition notebooks!

Je
Review №59

Quick efficient

TU
Review №60

Its ok in a pinch

Ni
Review №61

Reliable

Ed
Review №62

Good

de
Review №63

Found everything i needed

Du
Review №64

Its Office Depot...

Information
41 Photos
64 Comments
3.8 Rating
  • Address:1415 W Pipeline Rd, Hurst, TX 76053, United States
  • Site:https://officedepot.com/storelocator/tx/hurst/office-depot-2333/?utm_source=google&utm_medium=organic&utm_campaign=gmb_2333_website_retail
  • Phone:+1 817-590-2959
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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