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LensCrafters
160 Walt Whitman Rd Ste 1021B, Huntington Station, NY 11746, United States
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LensCrafters
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Mi
Review №1

What a great place to shop! I’ve been coming here for years and it’s always a pleasure. Really appreciate the attention to detail. Special thank you to Thomas for always helping me and my family!

Da
Review №2

I came in for an eye exam and to get new glasses. Shadi helped me pick out glasses, as well as sunglasses. She immediately knew exactly what would look best on me. I bought 2 pair of glasses based on her recommendation. Shadi and the store manager Tom create an incredible store atmosphere. You can really tell that they enjoy their jobs, and it makes the shopping experience exceptional. I will definitely come back to this location!!! Thank you!

Re
Review №3

Michelle is absolutely the best. She was friendly, warm, knowledgeable, helpful and extremely friendly. I will definitely recommend Lens Crafters at Walt Whitman to my friends and family. Michelle is an asset to the company. We felt like more than customers, we felt like family.

Pe
Review №4

Kevin and Liz are true professionals. Kevin has great fashion knowledge as well as the understanding on what works for your individual eye sight needs. He is engaging and funny.... Liz is an expert and makes sure your glasses are correct and comfortable. Her honesty shows she cares and you know when you leave your glasses are perfect for you and your eyes. I travel from Queens to Walt Whitman Lenscrafter because I know I will able to see with a smile.. PK

Be
Review №5

Dr Grzesiak and Thomas, who helped me with my lenses and frames, were amazing! First time buying glasses and it was a great experience.

Jo
Review №6

LensCrafters in Huntington was awesome they know their stuff and are patient yet they know how to keep the line moving. Definitely recommend this location

Na
Review №7

Thomas and his team are awesome super knowledgeable and great to work with thanks for all your help !!! Highly recommend them for your next pair of 👓 !

Le
Review №8

I would like to thank Jeny, Tom and Liz for doing such an amazing job. They were patient and kind to me. Without going into details, I just want to say that they worked as a team to make sure I left completely satisfied!!

Ra
Review №9

Went in today to buy new fall sunglasses. Kevin was wonderful and helped me find the perfect ones for fall! Tom was also very helpful, both mean we’re a joy to work with. I will definitely be visiting LensCrafters again soon!!

Ra
Review №10

Some of the nicest people. Asked if I needed help as I walked in the door. Very good customer service. I could only hope or LensCrafters people are the same way as this place top-notch service

Ei
Review №11

Michelle is amazing! She was very accommodating with my concerns about the new glasses and was able to figure out the problem better than I could even describe it. She is very knowledgeable and thank you Michelle and Lens Crafters for being so great !

Ke
Review №12

We have purchased our glasses here for the past few years. Just came in for a nose pad repair and to purchase lens cleaner. The repair was completed quickly (and at no charge). Overall, an excellent experience and great service.

Ke
Review №13

I went here to check out new glasses and found a couple I was interested in. Kevin was very helpful in showing me certain styles that would be suited to my facial structure. Additionally, they even molded a pair to help me feel how it would feel and look for a better fit. Unfortunately, they do not take my insurance for the eye exam, but once I have gotten my prescription, I will be sure to return to get the glasses I had my eye on.

F
Review №14

Friendly, helpful and cost effective. Got my glasses fixed and could not have asked for kinder service. They understand true customer service.

Ka
Review №15

Eye exam was thorough, all questions answered. Thomas helped me pick out some glasses and gave honest opinions. He was fun and informative and made the process easy!

Br
Review №16

I have been coming here for years and the staff is always so attentive, patient, and helpful. Today I was helped out by Pete, who quickly readjusted and cleaned my glasses at a moment’s notice while I was in a rush.

Ma
Review №17

Today was an amazing experience. I had an issue with my glasses Jeny Was so polite and professional.She answered all my questions. Liz was great Fixing my glasses. Thank you so much ladies definitely recommend this location.

La
Review №18

Thomas is the best!!! My Dad needed new glasses and he was very patient, thorough, educated, and sweet. He made the entire process a breeze and I would recommend anyone speak to him for buying glasses.

Ha
Review №19

The people at LensCrafters are awesome! Tom the manager is very personable and they all treat you great!I’ve been an customer there for many years and bought many glasses there and have never been disappointed.

El
Review №20

Had a great experience when buying a new pair of glasses recently. The store was clean, they had a large selection of glasses and the staff was so patient and helpful. They went above and beyond in helping me make a decision and I have received a number of compliments on my new frames!!

Su
Review №21

I had a wonderful experience at LensCrafters in the Walt Whitman shops. Tammy was so friendly and helpful. I will recommend LensCrafters to all my family & friends.

La
Review №22

After having plenty of bad experiences at Cohens and their pushy sales people, I decided to give LensCrafters a try. Boy, am I happy I did. I think what got me in the door is that its right by the south entrance of the mall. This is great since I hate walking through the mall. As soon as I stepped in, I was greeted by a lovely gentleman and even though the store was busy, I still felt like I was given the proper attention. I told them what I was there for and they looked up my insurance and signed me up for an exam. The last time I went, Jeny made the whole process very easy and she was very helpful in helping me choose my frames. Not pushy like other stores. This is where I go to get my glasses and I wont go anywhere else. They always adjust my glasses with no issues anytime I need it. I appreciate the wonderful service!!

Br
Review №23

So so great! Every time I have an issue with my sunglasses I come here and they fix everything every single time! Thomas is always super nice and helpful. Definitely a go to for all of your glasses needs!

Ch
Review №24

I have to say every time that I need something or I’m in a pinch lens crafter a Huntington in Walt Whitman Mall has absolutely been the best with their customer service in terms of getting my glasses adjusted lens cleans any damage to any of the frames.Liz one of the associates and all for that matter, at the location has been absolutely amazing and all the years that I started going to LensCrafters.I feel like they are friends and I’ve known them for years since I’ve been getting my frames and lenses from them their cheerful happy personality when entering makes for an amazing welcoming experience

Na
Review №25

Tammy and the entire staff were professional, knowledgeable, and friendly.The eye exam was thorough and Dr. Fried was excellent.I would highly recommend this location!

Mi
Review №26

Thomas was a tremendous help all day. Got me everything I needed in the time frame I needed everything by. 10/10 would recommend speaking with Thomas !

Al
Review №27

I recently went to pick out my first pair of prescription sunglasses. I had a vague idea of what I wanted going in but Rebecca was extremely helpful with finding the pair that best suited me. Overall, the employees were friendly and helpful in making my shopping experience easier and enjoyable.

Ca
Review №28

I got sunglasses, distance and reading glasses! Tammy was so helpful and I love everything we picked out! Had a great experience! Highly recommend!

Ge
Review №29

Great experience working with Rebecca who helped me pick out my frames and lenses, and Matthew who ran my various eye tests. Unfortunately, had a long wait today but I think it was due to the holiday.

So
Review №30

I was at Lens Crafters last week looking for new frames and I must say this was one of the best experiences I’ve had at an eyeglass store. From the moment I walked in everyone was super friendly and welcoming. Jenny, the sales associate who helped me, was amazing. She didn’t just ty to sell me any pair of frames. She took her time and suggested what would work best without pressuring me into buying anything. She was very patient with me and made my experience there wonderful!

Wi
Review №31

Thomas was very helpful and was very knowledgeable . Great Experience!!

Yo
Review №32

I went into Lenscrafters in Melville and the consultant - Jenni was super helpful and personable. I am a very indecisive person and she helped me make my selection with confidence. Love my glasses that she helped me choose! I will be back.

Ma
Review №33

Great service, I got my frames and lenses here they came so quick! They have great promotions for purchasing glasses as well. Everyone who help me was very kind.

Li
Review №34

Excellent experience. Staff was so friendly and knowledgeable. Kevin went above and beyond. Will definitely be back again.

Ma
Review №35

Went in to get glasses because they have the best brand selection for men. I had a great experience all the staff was friendly but the sales lady Jenny was really helpful.

Jo
Review №36

Always wonderful helpful staff. Such a pleasant shopping experience

Wa
Review №37

Kevin and rebecca were both great. Great customer service experience.

Ke
Review №38

We had a great experience at the Walt Whitman Mall location. The staff was very professional and helpful. The selection of glasses was excellent also.

ma
Review №39

The representatives at the store is wonderful they are polite courteous and professional they understand your needs and are experts in the field and an expert in each insurance company and what covers when they don’t know they rely on each other and collaborate and research and well during their power and training to get to the answer even if it’s not then they will follow up with you one thing I will say is that I wish Minecraft offer at home delivery Wednesday the glasses are done but I’ll send it to fit everything up but maybe they can work on that and also may be a better breakdown of the receipt and I got a better tracking when you order is done

St
Review №40

Great experience! lovely staff especially Jeny. Highly recommend.

kr
Review №41

Great location! Needed glasses with a 1 hour notice and was able to get the prescription and the frame ready to be used! Shoutout to jenny for making that happen!

Pe
Review №42

Great customer service all around very helpful Thomas is the man!

Iv
Review №43

The service was awesome and Professional. I will definitely be going to this Lenscrafters to purchase my glasses

Da
Review №44

Always a pleasure dealing with Tom and his staff! Excellent customer service and satisfaction!

Ju
Review №45

The staff/ Drs here are great!! Theyre helpful and friendly, always have a wonderful experience!

Je
Review №46

Rebecca fixed my glasses better than new on a walk-in no notice. Thanks Rebecca!!!

An
Review №47

Went to get new prescription sunglasses and Liz my usual lady was not there but Rebecca was wonderful and helped me pick out new glasses. She took a pic of me in all the frames I liked and then showed me how I looked in them to help me to decide. She also pointed out some frames on sale. My husband and I always go here for our eye exams and our prescription glasses. They are all very helpful

Sh
Review №48

Awesome customer service, great selection. Couldn’t be happier, highly recommend!

Me
Review №49

My Chanel sunglasses lens popped out and I came here and they were able to replace the screw that went missing and pop the lens back in right away in under 5 mins! Great service and hospitality.

DI
Review №50

Great experience. Thomas is Super helpful and friendly!

Lo
Review №51

Great customer service and glasses were done in less time then expected!

Ch
Review №52

Best eyeware purchase I have ever made. Rebecca was very helpful. Will definitely be back.

Da
Review №53

My daughter had a scratch on her lens. In no time her records were found new lenses ordered. Great experience, great atmosphere definitely recommend!!!

Do
Review №54

I just picked up my 2nd pair of Ray Ban’s fromLensCrafters and couldn’t be happier. Kevin, Rebecca and the manager Tom were excellent In guiding me throughout the process. I highly recommend them

Pe
Review №55

We always get our eyeglasses at LensCrafters in the Walt Whitman mall; the staff are professional and knowledgeable! Always a great experience!!

So
Review №56

Love this place! I’ve been going there for years! Everyone is so helpful!! All my glasses are from there!

Pa
Review №57

Rebecca at the Len Crafters in Walt Whitman Mall was super nice and helpful. I was visiting from out of town and having an issue with my glasses. She was very understanding and ordered new lens for me.

KE
Review №58

Tom was great in explaining and would recommend t see him

Ma
Review №59

The service was very good and the workers Jeny was very nice and professional. Highly recommend.

Jo
Review №60

Excellent service and excellent selection of glasses. 10/10 recommend this location

Al
Review №61

I needed to get reading glasses and my friend suggested I try lenscrafters. Im happy I chose to go. The store was neat and clean and the staff was friendly and helpful. They helped me find the perfect frames and got me set up with everything I wanted. Tom was very knowledgeable. I am so happy with my overall experience.

Ro
Review №62

Fast, and friendly service cant beat that...Awesome job guys all the way around!

S
Review №63

Fast, efficient and very helpful. Awesome service!

Jo
Review №64

Stopped in Lens Crafters to repair a sunglass frame that had lost a screw. They fixed that pair and straightened out the frame on the Ray Bans that I was wearing. Cleaned both pairs and was on my way in 5 minutes. Awesome service

Do
Review №65

Got a new pair of sunglasses - they fit great - look great - very helpful staff

Ma
Review №66

The store is very clean, great selection of glasses. The staff was amazing! They were attentive, I didnt have to stand around waiting forever just staring at the glasses feeling like a doofy. Everybody was friendly

Ev
Review №67

Dealt with Thomas and he is always very friendly when you enter the store. Very helpful and knowledgeable.

Re
Review №68

Thomas was my salesman yesterday when I went in for a problem. I had gotten new frames/lenses in April 2021 and the lenses were already scratched even with careful handling. Thomas was friendly, informative and he totally took care of the problem!! Thank you Thomas!!

wi
Review №69

Bought a pair of Ray Ban sunglasses and the manager personally waited on me. Terrific service.

Bo
Review №70

Amazingly sweet and helpful staff! Definitely will be returning in the future!

je
Review №71

Great. I give them 5 stars.

Li
Review №72

Wonderful customer service! Definitely recommend!!

Th
Review №73

Great experience! Shadi was the most awesome employee in LensCrafters!

Lu
Review №74

Very helpful with finding new frames for me!

Ca
Review №75

Highly highly recommend ! I had a GREAT experience with Michelle! Will definitely be back!

Al
Review №76

Michelle was a great help and such an angel.

Er
Review №77

They were great!! Great selection of frames too!!

Je
Review №78

The employees here are friendly and super knowledgeable. I have been coming here for years and I wouldnt go anywhere else.

Ro
Review №79

They are ready to set you up from the get-go. I just mentioned I have a scheduled appointment and was greeted nicely and lead to the reception. I came in early for my appointment and was seen by a really friendly technician and then a doctor way before my time. Prices are very affordable, the staff knows what they are doing and enjoy it. Heck, they even made an effort to try to make me the glasses the same day, looking for lenses in their stock, and they didnt have to! They are not to intrusive when you try out different glasses, but notice when you need a tray, or are confused and need to ask a question. I honestly believe these guys should be appreciated for the work they are putting there, especially now during the pandemic. Great work! Keep it up!

Tr
Review №80

Shadi is great!! She’s helpful an amazing

Su
Review №81

Kind and caring customer service & sales . Beautiful selection and great service. Thank you for all your help and fixing my glasses !

Cy
Review №82

Awesome customer service! Very happy with our purchases

Ch
Review №83

Horrible pu glasses After wearing them and realizing they werent correct I went back .They asked what was wrong admittedly I was a bit descriptive about it .Salesperson said shed would get the eye dr.Who proceeded to check the glasses There where 2 pairs one clear one sunglasses .She tried to catch me in a lie description of what was the problem I had said clear glasses seemed to be fine Sun glasses were hazy .She said they did there job and I needed to go back to my rye dr.I said again tbe clear ones are ok its just the sunglasses She reiterated her position I picked up my glasses and left .It was clear they would not remake the glasses 360$ ripoff.Do not go there go to a family owned business.

So
Review №84

Thomas was so helpful! Wonderful experience

An
Review №85

Doctor very thorough goes over results from previous to present, unfortunately still have to wear a mask eventhough fully vaccinated hopefully that will change.

Ka
Review №86

Got my first pair of prescription glasses here. Very friendly and explained everything. 10/10

Na
Review №87

Fast, friendly service. They give advice on choosing frames if you want help.

Mi
Review №88

This is the one to go to. Great staff & great glasses!

Li
Review №89

Great experience, staff were all very friendly and helpful

Ke
Review №90

Absolutely a pleasure with the experienceVery polite and professional

Ha
Review №91

Amazing service and great glasses so happy with my experience!!

An
Review №92

The manager and staff were extremely knowledgeable and helpful.

St
Review №93

Very helpful and kind staff! Helped me and my indecisive nature !!

mr
Review №94

Always professional and generally on time.

He
Review №95

I have been a loyal customer for nearly two decades. My entire family have bought dozens of prescription glasses from them. Elizabeth is wonderful to work with. However, my last visit was horrific. Aside from having to return my latest pair of sunglasses three times ( I purchased three pairs at the same time), the Assistant Manager, Rebecca Bier was unprofessional, not helpful, angry, argumentative and discriminatory. I have been wearing progressive lenses for decades and understand how they work and how a proper fitting should fit. They werent sitting correctly on my face nor could I read and see without making significant head movements. I requested that I would like to exchange them since they have been adjusted three times. The Assistant manager was displeased in my decision and assured me she could make them work for me. I told her I would be more comfortable exchanging them for a different pair since it was the third time for them to fix it. She became more agitated rolling her eyes, huffing under her breath and stating wheres the other pair you want?. I replied, I havent looked for them yet. As I got up from my seat, to look for a different frame, she murmured a discriminatory, offensive expletive under her breath at me and my sister who was with me . My sister stated, what did you say? She became more aggressive and angry. Her behavior, demeanor, body language, and words were unacceptable and hurtful in the exchange. I requested a refund and will not be doing business with them again.

Ni
Review №96

Great staff and selection

Vi
Review №97

Loved going there !! They were all so professional my husband my daughter and me all got glasses, couldn’t be more pleased with our experience!

Ma
Review №98

Great service and selection!

Ni
Review №99

Great doctor great staff!

Ry
Review №100

Great service, thanks michelle!

Information
9 Photos
100 Comments
3.6 Rating
  • Address:160 Walt Whitman Rd Ste 1021B, Huntington Station, NY 11746, United States
  • Site:https://local.lenscrafters.com/ny/huntington-station/160-walt-whitman-rd.html?cid=yext_0061&y_source=1_MTIxMTQxNC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 631-385-0909
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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