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Marina Auto Body - Huntington Beach
17911 Georgetown Ln, Huntington Beach, CA 92647, United States
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Marina Auto Body - Huntington Beach
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Az
Review №1

I highly recommend Marina Auto Body. Car issues are never fun to have to invest in and work your life around but Marina Auto Body made the experience better. They are thorough, have great communication, high quality work and were pleasant to do business with.I have a 2014 Toyota Camry. The previous owner of my vehicle was in a collision that damaged the cars frame, radiator & support, and fans. Unfortunately I was unaware of these damages until there was a leak in my radiator. Although it was upsetting to have to inherit these repairs, I am happy that I went with Marina Auto Body to complete them. Fernando was very thorough about explaining all of the necessary repairs and why they needed to be completed. He kept me updated about additional findings, part deliveries and provided photos which gave me a nice visual—since my knowledge of cars is very limited. I appreciated the option to communicate via email too.Also, they cleaned my car! Everything under the hood and my dashboard. I wasn’t expecting this and seeing it just made me feel really happy and grateful for their business.

Yo
Review №2

This is Amy I just picked up my car last Friday. All people work there are very professional. The front desk are very nice. Thanks Fernando went over the repair details for me to understanding easily. Also, they keep their promise to customer. I am very happy with my car repairs over there. I will recommend other to be there if they need service. Sorry my Nick name is weird.

St
Review №3

I was involved in an accident that was not my fault. The other insurance wanted to give me $1,395.00 to fix my bumper. I wasnt interested in the money and requested a body shop near me to fix the car. That is where I was lead to Marina Auto Body. After taking the car apart to replace my bumper, the found a lot more damage behind the bumper and my claim jumped to almost $6,000.00. The other insurance wouldnt cover due to the high cost, therefore, I had to go through my own insurance. My car was in this shop for almost a month, Bill Hubbard was my contact person. He called me a couple times a week to keep me updated on the progress of my car. When the are was finally ready for pick up, I was so very pleased to see the immaculate job that was done to my front end. Its a 2013 Flex and when I got it back it looked brand new. I would give this Company and their Employees and 10+ rating for their professional and personal service they provide.Thank you Bill and the staff as Marina Auto Body for making my experience a pleasant one.Stacy

Ph
Review №4

The team at Marina Auto Body is Amazing! From start to finish they take care of you. They only charge for what you actually need, and all the work they do is guaranteed

Bo
Review №5

Bill was very helpful. Answered all my questions and got a estimate off to AAA very quickly. Definitely 5 star.

Es
Review №6

Marina Auto Body relieved all of our concerns due to a recent auto accident. They interceded on our behalf with the ‘other parties’ insurance company. Fernando, was incredibly helpful in being in contact with us! What a great experience with Marina!

Mi
Review №7

Not only did they fix my truck from an accident, they drove my rental car back so I didnt have to worry about dropping it off. Bill and the manager are absolutely fantastic and genuinely care about people and the service they give. They are not great, they give outstanding service!

Su
Review №8

Very nice staff, wonderful service, great prices.

Da
Review №9

Insurance claim gone right!! Bill and the rest of the staff with Marina Auto Body were great. Extremely professional with a family atmosphere and vibe. Easily communicated and set realistic expectations regarding repairs.

El
Review №10

Incredible costumer service and kind people. They met me where I was at and didnt push me to make a decision that wasnt best for my circumstance. Would love to work with them again

st
Review №11

Awesome, awesome job. Great customer service. Excellent quality work.

Ro
Review №12

MARINA AUTO BODY is as professional as you can come across. The office staff are organized and kind. Fernando Duron is extremely knowledgeable and is a customer service aficionado. The technicians can’t be surpassed.

La
Review №13

Very professional and experienced body and paint shop, I have been dealing with them for around 40 years and they are always performing to the highest industry standards, I recommend them to my friends and family.

Ka
Review №14

Marina Auto Body did an amazing job on our body work. They were able to repair the existing panels back to original condition. The body work only took 1 week to complete. The prices were very reasonable. I received quotes from 5 other repair shops, and Marian Auto Bodys estimate was very detailed and reasonable. Bill was extremely pleasant to deal with, and called with updates several times. Overall great experience!

jo
Review №15

5 star repair shop, very professional, they make your car look brand new. Thanks for the job well done.

De
Review №16

The people there are very kind attentive and thorough. I was in the car accident and they attended to my needs immediately and were very professional.

St
Review №17

While going to an auto body shop is due to some sort of accident this company makes you feel welcome and provides quality repairs timely. I have used them a few times and each experience was wonderful. I highly recommend them to you. They are very good.

Ke
Review №18

Bill Hubbard was a pleasure to work with. Professional and prompt.I would definitely recommend MarinA Auto body to anyone..

Ne
Review №19

Its not hard to see unprofessionalism at its finest even when I havent shopped there. Through a recent audit that has since gone viral the staff here expose their ignorance, attitudes, true lack of any imaginable sense of professionalism. Normal people dont do that to quote your staff.

Ri
Review №20

Have used them several times and theytreat you very well and are always looking after your best interests.Everyone is great there but I primarily work with Matt who is excellent in every way.Theyre very responsive to the insurance companies in do their best to get your car out as quick as they can while still doing a quality job.

DA
Review №21

Excellent work done on my Toyota Camry Hybrid that meets my expectations. This is second time I come here for the service. I recommend this body shop.

Th
Review №22

This Place is Awesome!I was referred to Marina Auto Body Shop by the insurance company. I am very much satisfied with the service I received and especially Bill. Bill was honestly, professional and very kindness. I wanted to extend a thank you to Bill and to all who worked on my vehicle. It was a great experience and I will be recommending this place to friends and family.Thanh V

Da
Review №23

Excellent work. Paint match was incredible. This was my third experience with Marina Auto Body and each time has been seamless. Its why I have given them my repeat business. Highly recommend.

St
Review №24

Marina Auto Body is a class act all around. From the first phone call to set up for estimate to the day I picked up my car, everything went smooth. The ladies answering the phones and Bill made my experience easy!! My car looked just like new, especially since it was only 3 months old to begin with! I would recommend Marina Auto Body to anyone needing work done!! Thank you to everyone!!

KA
Review №25

You did a gteat job on my car!! It looks brand new!! I didn’t like being without my car for 4 or 5 days but I guess that’s what you needed!! You were honest and straight forward about what needed to be done! I appreciate that!! And you did what you needed to do !! I am impressed with your work and would highly recommend you to friends!! So thank you!!

ke
Review №26

Cindy is an absolute godsend. I was having some trouble with turning my Rav4 over as a Lemon because of a dent she came right over and gave us a quote!

To
Review №27

They did a great job on my car. It looks like new again. Great customer service & very patient to answer all of my inquiries. Very honest & very helpful.

La
Review №28

Good communication and great service!

Pa
Review №29

Hi have unfortunately had to have my Ford F150 repaired twice this year. This time was great just like the first time. Got it done quickly and the truck looks great. Thanks again for great service.

Je
Review №30

Marina Auto Body is the best ! this is why first they came highly recommended by Huntington Beach Toyota which is a great place as well, if you want your vehicle back to as close to as new this is your place, from the moment I walked in and I was greeted by Matt, and is professional staff at marina Auto Body I knew my truck was in good hands and it is like brand new thank goodness because Ive made a big boo-boo

Ja
Review №31

Great customer service, friendly, they take care and help me with important information, really appreciated it, highly recommend Marina Auto Body

Ma
Review №32

Bill helped me out. Communication was perfect. I highly recommend the service and final product!!

bl
Review №33

A few weeks ago, we bought our camry hybrid back to Marina Autobody for repair but after Bill Hubbard submitted his supplemental estimate about $12,000 which was about 3 times the estimate that Nat Gen came up with by looking at our uploaded photos. Nat Gen agreed to pay us for the total loss value of the car.We had a major repair on this same car at Marina Autobody five and a half years ago in December 2014 all the repaired parts and the painting job that Marina did for us were still intact. They looked and worked like the original parts and the original paint. In many years being the returned customers we always took our car back completely satisfied.Best of all, Bill and Cindy, in the few times that we had services from Marina AutoBody, always provided us with quick but throughout estimates and effectively dealt with the insurance companies to get our car repaired or taken away for us. Toyota dealers highly recommended Marina Autoboy and so do we

Do
Review №34

I recommend Marina Auto Body to everyone. Matt and his team were extremely accommodating, efficient, and knowledgeable. It is not often you find such a genuine group of individuals to put your trust in. If you need auto repairs this is your spot!

St
Review №35

Bill (Hubbard) was absolutely wonderful. He is professional, courteous, and prompt. I felt absolutely at ease leaving my BMW in his hands. He keeps all of his promises and the quality of work was exceptional. I found all the people that work there to be very friendly and helpful. I was recommended by my husband (who is very particular with his own car) and I am happy with the repairs (as is he!). Thank you again for taking care of our “baby” Bill!

Me
Review №36

Highly recommend this shop! Every interaction I had with Marina Autobody was pleasant. From the receptionists to my point of contact person, Bill, I felt like my car was in great hands. Thank you!

Ch
Review №37

My husbands 2016 Toyota truck was rear ended and our insurance company recommended Marina Auto Body as a preferred vendor. We were very pleasantly surprised with the ease of the entire repair process. From having a rental car ready when we brought the truck in - to getting updates on the status of the work, it was all quite seamless. They replaced the right rear panel and it is missing a mud decal in front of the wheel well which Marina is supposed to be ordering. Other than that we are very happy with the job. Cant even tell there was any damage.

Wa
Review №38

Attentive staff, very professional and accurate estimates, official Toyota repair shop.

Ja
Review №39

Friendly people, lower than most in price with fantastic quality! On schedule and on time! Thanks for the Great repair!

Vi
Review №40

Thank you Marina Auto Body for making my car beautiful again! It looked like I just drove it off of a new car lot. It was perfectly repaired and detailed beautifully. In addition the staff was nice and quick response time. Highly recommend. Great work Marina!

Ky
Review №41

Friendly, knowledgeable, reliable, and trustworthy. Couldn’t ask for much more with an auto body shop. Will definitely go back, but hopefully not any time soon.

Dy
Review №42

This body shop was recommended by my insurance. I brought my lexus GS there for them to fix left front fender and replaced left headlight. But they didnt do it right so I have to be it back for second fix as Im writing this review my car starts in the shop (for 2 weeks)

Jo
Review №43

Excellent job! Will come back for all future repairs and will be referring everyone to Marina

De
Review №44

Marina Auto Body treated me so well! Bill was very kind and kept me updated and the girls on the phones / front desk were amazing.

Ma
Review №45

We have used Marina Auto Body twice in the last 10 years for minor body work on 2 different cars. They are consistently good. The paint work is by far the best. They did an excellent job of blending the metallic paint in with the original factory paint on the door and rear quarter panel. You cannot tell the car had bodywork and repainted areas. We highly recommend them.

El
Review №46

Helpful and professional staff. I was updated on the repair and delivery date. My car came out looking like new, it was washed vacuumed, even the trunk was cleaned! I would recommend their services. Thank you Maria Auto for the fantastic results.

Ti
Review №47

Friendly and helpful staff. Nice and clean shop.

Pa
Review №48

Found Marina Auto Body listed as an Acura ProFirst Certified Collision Repair provider after my 3 week old vehicle was hit. The shop is everything I was looking for and more. The work is excellent, looks and drives good as new. Super thorough inspection and reliable, ongoing communication. Top notch, quality work while still providing personal care and customer service. Thank you Matt and team!

Me
Review №49

Marina Auto Body was exceptional in service. I live in Northern California and my son was visiting in Southern California when my car was hit. The car was damaged and needed to be repaired before my son could drive. Bill was professional and has great customer service skills, kept in contact with me by phone as well as corresponding with me by email and I would recommend this place to anyone who needed service. Thank you Bill and to your staff for an amazing experience. I still haven’t seen my car being that my son is still visiting down South but I’ve seen pictures and the car looks great. My son is happy with the results. Again, Thank you!

Ni
Review №50

Thank you Marina Auto Body! You made a very stressful event easy to cope with. I appreciate the wonderful work you did and the fact that you washed and vacuumed my car! You rock!

Hi
Review №51

They did a great job on my wifes vehicle repairs. I dropped off the vehicle and they even gave me a ride home. They called me the next day to tell me when it would be ready and I was able to pick it up at my own convenience. Highly recommended.

Ry
Review №52

They are all wonderful! I have been taking all my vehicles here for years. I wouldn’t trust anyone else to touch my vehicles. Ask for Bill.

As
Review №53

Everyone at Marina Auto Body is very friendly and the service was great. I was always called and kept up to date with my auto repair and there was never a delay. They also have a great communication with Enterprise Rental which made my experience much smoother and stress-free. The outcome of my car was perfect and I appreciated the extra touch up paint to take home. Thank you so much!!! I hope to not need your repair service again, but if I did, I would definitely be back.

Ce
Review №54

All the staff at Marina Auto Body are very knowledgeable and customer service oriented. Cindy, Matt and Mary followed up with me every step of the way regarding the repairs needed on my 2019 Acura MDXs. Thank you for all your help.

Je
Review №55

Marina Autobody was recommended to me by a family member. She said they were courteous, efficient and priced reasonably. I found all that to be true. I hope I dont need autobody work again, but if I do I will be returning to Marina. Excellent service.

Si
Review №56

The insurance of the party that rear-ended us sent us here for an estimate but told us we do not have to have the work done here and can have it done somewhere of our choice. We came in for the estimate and were very pleased with the kindness and courtesy of the employees and their knowledge. We decided to have the work done here instead of our usual place. We were very pleased with the outcome and will return here when we need these services again.

Or
Review №57

I discovered Marina auto body as an approved vendor for my progressive auto insurance claim. Needless to say I was thrilled with the results of the paint matching as well as the panel alignment and repair. They were competitivelypriced and I could imagine that they would have other places would have charged double and provided work that was only half as good. If you call, ask for Bill when hes a very knowledgeable and professional associate there and even gave me a tour of all of their facilities which are really modern and clean.the repair took exactly the amount of time that I was promised it would, and they even scheduled me to be picked up by Enterprise rental car without having to wait or do it myself. That is 5 Star service. and I dont want to forget the front office staff, there are a couple of young ladies who were very professional and congenial.

An
Review №58

I had my car here after I got rear ended twice in a span of one month. They were very courteous and professional and made sure there was no hassle, which is so important, they followed up with calls about status updates on my car, the end result was great. I chose them again the second time and will do the same in the future.

ca
Review №59

I got into the worse accident a couple of weeks ago, my tow truck guy said he knew of marina and was going to take me there because it was close by. When I got to marina, I was very shook, all my air bags went off, my car was totaled (found out afterwards) and I’ve been crying for the past hour.When I got in they asked me right away if I was okay, they were telling me it was gonna be okay and I was lucky I wasn’t hurt. They made the process easy and less painful. I was very thankful for Cindi and Matt.Cindi even drove me home, I told her she totally didn’t need to do that, but she wanted to make sure I was okay. Matt even called me the next day to ask how I was feeling and to let me know when he’ll have all the details.I’ve never had an auto shop treat me like that before and it was very refreshing. I will definitely come back if I need an auto body shop in the future.Thank you to everyone who works there, you’re wonderful!

BJ
Review №60

Marina Auto Body HB was outstanding for my collision repair from start to completion. Bill and all the staff were welcoming and efficient. They made this repair stress-free. I highly recommend them, and would use them again if needed. I will refer my family and friends to Marina Auto Body HB. Thank you for an excellent experience!!!

ED
Review №61

Marina Auto Body has always been very professional. They reply quickly. They know me on a first name basis and I felt they used the best quality material for my major car repair. I drive a Lexus 350. I would go there again if necessary.

Ra
Review №62

I bought my car brand new two weeks prior to the hit and run.. Progressive suggested Marina Auto Body and they did a great job. Provided me with all new parts, called to fill me in, and did great work! I would definitely go back!!

bi
Review №63

Marina did an excellent job on repairing my vehicle.good communication with the representative and prompt answers to my questions.

Tr
Review №64

I feel good with Maria in its customer care and excellent service.

Ab
Review №65

Very friendly, efficient and really good! They worked with me, and the insurance company. They got me back on the road in a heartbeat.

Er
Review №66

They were very informative, letting me know after the car was there a few days that the insurance adjuster had not shown up yet so I could call my insurance and find out why they had not been there. Then, after they inspected my car I was told by insurance that my car was a total loss. Even though my car was not going to be fixed there the lady I spoke to on the phone still was able to help me by getting some items I had forgotten in the car and holding them at the reception for actually a couple weeks until I was able to pick them up today.

Ca
Review №67

They have the best customer service. I even received a handwritten Thank You note in the mail for bringing my crushed Toyota Camry in to be serviced. I really appreciated all they did for me and so quickly too!

Ja
Review №68

These guys have outstanding service. They were very professional every time we spoke and they did great work on my 14 Chevy Cruze. I didnt have rental insurance, so they scheduled me at a time so I wouldnt be without my car for longer than I had to be. They finished much faster than I had expected, and the car looks great.

Th
Review №69

Bill and his technicians at Marina Auto Body did an excellent job fixing my 2016 Toyota RAV4. They removed all scratches and dents from my car, making it look almost brand new. I couldnt believe in my eyes when I got my car back. I extremely happy with their service and highly recommend them!

De
Review №70

Pricing is pretty high, which I would not mind at all if their level of customer service matched this. The repair work was alright, but I feel like I should have gone elsewhere. They dont return calls, I had to keep inquiring at various points in my repair. I will not be returning to this business, ever.

Da
Review №71

This is my second time having to use them on separate occasions. On my first time, they got the windshield wiper controls reversed. But once I brought it to their attention, they promptly corrected the problem in 10 min.On the second instance, the workmanship is like new. Bill also provides excellent customer service. I wasnt able to make it in time for normal business hours during the week once my repair was complete. He made an accommodation to meet me on Saturday morning so i could have my car for the upcoming week.I even referred my dad to this shop when he got rear ended in his car.I hope to not have to use them again. But if the need arises, we will return.

Ca
Review №72

Very good service on the repair. The car was done on time and I was calledas soon as it was completed. The car was washed and ready when I arrived.Nothing else needs to be said. Great JobThank you Bill

va
Review №73

This is a follow-up to the excellent work that was done on my car from 2016. I did have a problem related to that work that was done then and Bill was very helpful in getting that problem resolved. He took the worry out of what we should do since it was almost a year since Marina had worked on my car. He took it and had it looked at and then fixed. He also took it upon himself to help us with some work my husband had done and needed some advice on. I consider this being a company built upon integrity and helping when they can. This is to thank Bill and his staff for the confidence that was instilled in my husband and I, due to their helpfulness. I would not hesitate to go to them again in the future.

St
Review №74

Outstanding service and craftsmanship, great communication. Best shop in the O.C.

Ro
Review №75

They do a nice job inside and out leaving our car looking like new and with some air freshener making it even smell crisp. Their general manager Cyndi Osthus kept us update on our case via email since it was a more complicated accident that resulted in extra procedures needing to be done. Marina Auto Body dealt with all the communications needed to have the insurance cover the needed operations and delivered the car looking as new as the day we got it 9 years ago. The even did the added bonus of fixing one of our tail lights!Thanks Marina Auto Body!

Ad
Review №76

I picked up my car yesterday and couldn’t be more impressed with the entire experience. Thank you to the ladies in the front office and the guys fixing and painting behind the scene. Kevin at Doctor J recommended you... I’ll tell him he was spot on.

Ba
Review №77

They not only do fabulous body work, but they truly care about the customer. I won’t go anywhere else!

We
Review №78

I recently had my car in for repairs at Marina Auto Body and I was so pleased with everything. The staff - Cyndi and Bill - were great, easy to work with and talk to. The car was only there for rear end bumper damage but the shop was accommodating in working with my insurance and giving me a ride home and even picked me up when it was ready. Would totally recommend Marina HB to friends and family.

Ki
Review №79

Marina Auto Body had exceptional service. I walked in around closing time every time due to my work schedule and they never once seemed bothered by it. Very friendly people, good service, and great communication. My car was returned to me so much cleaner than I brought it in.

Th
Review №80

Marina was recommended by my long-time mechanic, and rightfully so. The work was perfect, finished on time and at the estimated price. Were extremely happy with the work.

Th
Review №81

Referred by Lexus of Westminster. Good job was done, Matt was helpful, thank you.

Mo
Review №82

I would highly recommend them! They were extremely helpful and kept me posted on the status of my Jeep. Definitely will go back here if I get into another accident!

Br
Review №83

They did an excellent job and had exceptional customer service. I have used them multiple times over the years and never had anything except a positive experience.

th
Review №84

The service is good.they are really nice. did a good job on my car.no complain

Ka
Review №85

The staff was so friendly and made everything easy. I would not hesitate to take my vehicle to Marina for work in the future.

Ro
Review №86

Friendly and professional made a tough situation manageable

Ch
Review №87

They always take such good care of us. :-)

Ch
Review №88

We have experienced Great Customer Service over at Marina Auto Body.They installed a rear panel on my 4x4 Duramax truck & did an outstanding job. Perfect Paint match.Bill Hubbard was very kind & helpful & the whole team there is Professional kind & considerate.Marina auto body Buffed out & waxed my truck at no additional charge.Line X Spray on Bedliner looks Beautiful !!Our Vehicles look Great ! Thank you Marina Auto Body !Chris Rentas

Jo
Review №89

Friendly, attentive staff & excellent work

Ki
Review №90

Great customer service!

pa
Review №91

My repair car was returned to me looking like new, a great job

J
Review №92

DO NOT LET YOURSELF BE RIPPED OFF BY MARINA AUTO BODY. Bill Hubbard of Marina Auto Body is calculating and dishonest - he has a reputation for making promises he doesnt keep and stealing from customers. I made the huge mistake of trusting Bill Hubbard and Marina to make a simple repair of my exterior paint. They removed the car doors and caused some damage/didnt replace a door properly. As soon as I rove away from their office (after hours) the console light was coming on indicating a door wa open. Lights flickered and the door open sound occurred. This caused my battery to drain. Bill Hubbard refused to fix the damage caused by Marina. He kept my car for 3 weeks while I got the run around, was avoided and told the car would be fixed and ready for pick up. The car was not fixed and Bill Hubbard tried to claim the damage was not caused by them. He said if I gave them additional business, they would fix the car, but only if I had Marina fix another unrelated issue on the car. Bill was upset that I didnt choose to have my other car serviced by them, after he wrote me an estimate - that took 2 weeks to receive. Bill Hubbard is a criminal with no conscience. He knew he was willfully stealing from a single, unemployed mother that could not afford to be ripped off.

Lo
Review №93

Excellent work and Customer service is Outstanding. Thank You!

CU
Review №94

Very good _ I like it!

Je
Review №95

Very nice.

ge
Review №96

Fantastic bill and receptionist

Ry
Review №97

Fast and efficient estimates

tr
Review №98

Bill is terrific

Te
Review №99

Sucks

Ja
Review №100

No problem good place

Information
18 Photos
100 Comments
4.8 Rating
  • Address:17911 Georgetown Ln, Huntington Beach, CA 92647, United States
  • Site:https://marinaautobody.com/
  • Phone:+1 714-848-3178
Categories
  • Auto body shop
  • Auto dent removal service
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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