They always answer the phone promptly and get out quotes quickly. I called for a bearing quote and didn’t have the exact part number. They took down my info and called around to find me a matching part. Great customer service.

Do yourself a favor & Do not deal with these crooks.Went in last week Look for bearings to fix myDodge TXT8 gearbox myself.They wanted me to pay 700$ for two bearings compared to other manufacturers and retailers.Also when I brought in my bearing It took 7 different employees to take a look at it to try and figure exactly what it was but I had all the dimensions but they told me the dimensions I gave them does not meet up with anything from there stock.Just another company trying to chip you out of extra money for something that ended up costing me 80$ they wanted to sell it for 600$.If I could’ve give One star I would

I needed to buy a couple needle roller bearings.Motion Industries website indicates they are open til 5. I got there at 4:25, lights were off and door was locked. So I called, was told we close in 5 minutes. Employee appeared, turned the lights back on and unlocked the door. I could hear other employees were still there in the back.I knew they wouldnt have the bearings I wanted in stock and gave the manufacturer and part number. Instead of working to supply the parts, the guy told me I had to call the manufacturer myself, then I had to ask for the phone number. So what is Motion Industries purpose?It was Friday and Im sure they were all itching to vacate the joint, but come on! Just another example of customer service gone down the drain.

I have called these people for product information and they do not know there products. I have called regarding hydraulics, motor gear reduction and chain drives. All these dumb monkeys can do is ask for a part number. So you had better do all the research and call with a part number and a banana.

Closed early in the office and the warehouse men ignored me. Not the best first impression