I wanted to leave a review for Norris, Anthony and Jose every time I come here which has been more than 5 years due to the great help. Advice and great service with a touch of a great personalities. I would recommend the whole city to go to these guys!! They know there work and will never lead you wrong nor will your pressure washer or anything else come out of here running better than the day you bought it by the way they work. Great people all around Norris is the best! I highly recommend Bellfort and 45 when it comes to getting everything from generators to pressure washers to lawn mowers do anything with a motor in it they will not lead you wrong. This is the reason I give them a 5 star rating Ive never had such a great interaction and personal relations from coming here so long but all I can say is NORRIS KNOWS HIS STUFF AND IS HANDS DOWN THE BEST!!!
Worst service ever no people to assist You and when find someone and ask for help this glasses guy says if You dont see in stands what You need is because We dont have it ! Its like if he doesnot like his job customer service is really bad I visit the store Monday afternoon never back again!
I Googled “reflective jacket near me” and Northern Tool came up. So of course I came here immediately to buy one and I’m glad I did. The selection was great and the staff was very friendly. I have to come back another time to shop for tools. From the short time I was there I could see that they have a lot to choose from. I will definitely return soon.
Had a 1 Honda Powered water pump we needed and performed better than we could have hope for!
Steven, working in the trailer section, knew exactly what I needed. Its nice to have an knowledgeable employee with skills to help customers. We dont see this kind of service any more. Its great tool store.
I paid for a trailer, they didnt put it on, I had to install it myself. The employee unchained the trailer and said he couldnt do anything else. I will not shop there again. I will tell my family and friends not to shop there. VERY SORRY SERVICE.
Min Lee was great! Awesome customer service. Everybody in the store was helpful when we arrived!
Armando, thank you for making my shopping experience a great one. This was my first time in a store like this. Its not easy being a woman shopping for tools and equipment that men usually shop for. You made my day, and you have gained a lifetime customer. I will definitely share my experience with my family and friends. Sincerely 🤗
Brandon is a really nice guy helped me get everything i was looking for. Really good customer service! & Jennifer the cashier is so sweet & friendly! Definitely will be coming back !
Armando did an excellent job stopping what he was doing and quickly helped me locate what i needed and loaded it for me. Excellent unexpected customer service
Went to buy a generator and had lots of gift cards to use for my purchase. Maria the cashier had to enter each card manually. There were about 12 cards. She was very nice and patient with us. Will definitely come back.
Today I walked into the store and I really appreciate Mr Bill he went above and beyond he didn’t just help me as a customer he treated me as a friend and that really made feel appreciated as a customer as well the cashiers are really friendly and helpful I will definitely come back to and tell my friends and family about my experience Thank you!!
My husband Website said they had plenty and I go and only found one tire and I asked the cashier and she had no idea, bought the one and wife was driving, I called the store, as website showed 36 in stock and I was told they had plenty then I said that the bin was empty, so he employee said let me put my hands on them and they are out. He was shocked as I was but not sure why.Not sure why it said they had and then find out they dont have any. He the employee said they get a truck Tuesday and Thursday and they have no idea what they are getting. So while I was treated good, Northern should have a better idea of what stock they have 1 vs 36? Im sure the employee check the website that should be tracking as I looked at the whole store and the 1 tire was not in the bin was empty with the sale sign. Call before you go would be my advice as our experience was going there.
Had a great experience at this Northern Tool on Bellfort, James is the manager and he personally helped us, I don’t see a lot of managers at stores have that level of customer service where they help you themselves which was a breath of fresh air. James was very knowledgeable with the products and also fostered a fun work environment by the way his employees responded to him and laughed and joked with him. I have never been to Northern Tool before but he definitely made a customer for life. I will be back to make future purchases!
Paul has a really good operation here. I’ve been going to this store for 10+ years and they always go above and beyond. We will keep coming back and will definitely tell our friends and family!
I was pleasantly surprised with the quality of service at this establishment. Stephen was extremely helpful assisting me with the purchase of a chainsaw. He advised me of extended warranty and made sure I learned how to operate the chainsaw properly.
I purchased an air compressor here and took it to my shop and it never worked so I turned around and took it back to them5 days later I havnt heard from them so I decided to go and ask about itThey told me that it is not ready so I requested a refund or exchange they said no repair only (brand new item )Then I requested a loaner they said that is not an option neither now I went and bought another one from home depot with better warranty and their junk will be abundant and I wont be back again specially with their managers altitude
I drove all over town to find what I needed so happy with the service Aldo did good & Maria was so welcomed me help out very good will come back
Josea & Armondo were awesome, really helpful and went the extra mile to make sure I found everything I needed for my pressure washer.
Maria is very helpful. She help with all my needs. I love going to stores that give great customer service.
Excellent service. Stephan helped me purchase my new chainsaw, he was very helpful and took the time to make sure I know all that I need to know about it. Thanks a million Stephan.Jay.
Lupe a griselda were a great help excellent service the store had all I needed an costumer service was great Ill be back
Lupe was very friendly and helpful. Thank you for helping me resolve my problem Lupe awesome service
Laventris, Minh, Maria and Andrea were very helpful in my purchase. They provided excellent customer service. Thanks Northern Tool team!
Lupe was awesome very helpful and friendly. Thanks Lupe definitely will return here
Jose & Maria Great bunch of help. Highly recommended
Stephan was very helpful he helped me get the right pump I was looking for and the cashier Jennifer was really friendly and sweet love the environment!!
Great customer service Mrs.Lupewas a big help thank you an Mr Brandon awesome sales rep
Great experience at the Bellfort Northern Tools! Thanks to the crew for getting me set up with my Stihl products. Shout out to Maria, Griselda, and Bill!
Maria . Very helpful. Polite. Answered everything I needed to know. Would definitely ask for her sevice again. Thanks for northern tools service.
Norris and Jose was extremely helpful and went out they way to help me. The manager James always is a great help. I highly recommend them.
Felipe P was an awesome, amazing sales rep. He was very attentive. And helpful.
I went to the store to buy a pressure washer and I found what I was looking for the guy that works there has a nice personality and treated me super awesome Felipe knows what he is doing definitely recommend this location to my friends Felipe Is awesome!!!
Jose was very helpful and even stayed late to help my grandma. Wonderful person 👍
I found exactly what I needed and much more than what I expected to buy. Costumer service from Felipe palos was over expected. Id definitely recommend this location to friends and family. 5 stars
Felipe gave me really good customer service and the guy Knows what he is doing really nice guy i Would recommend this place to all my family and friends!!
Armando was great !! Helped out in what I needed and made it available. Laventris was a great cashier. Helpful and friendly!! Thank you guys !!
Good, diverse selection of tools...and friendly staff. 2 employees walked to me while I was shopping to ask if they could help with anything. At checkout, Griselda was very helpful with a return issue I had.
Maria was a very nice person she helped me get a discount by applying for the credit card which gave me a 40$ discount
Maria was very sweet nice lady she take care of her customer as needed i think she doing a great job
Bill @ Marie treated us with great respect,love thi store and will be back soon
The cashier, Lavatria (or whatever how it is spelled) is very rude and not very friendly to customers. I tried to make small talk with her and she quickly cut me off and spoke over me. When I put my card in the card reader unlike this card reader when it ready to be taken out it did not ding or ring or say remove card, so of course I didn’t know to take it out and Lavatria yelled out to remove card. Hell it’s not my fault the Northern Tools card reader won’t notify customers when they have paid to remove the card.
Stephen at Northern tool in Houston was a big help very kind thoughtful informative and Allenharrison personally appreciate good service it makes me want to continually come back to Northern to
Mr Norris in parts and services department was great help very courtesy and informative will recommend others and most definitely will return
I was greeted as soon as I walked in! The store is very well organized and the staff was very helpful. LaQuan was very helpful and patient with me. He had an answer for every question I had. I definitely recommend this store! And will be back!
Maria was a verry big help she was also very informationali am very pleased with my visit
Mr. Hosa, Mr Norrus, and Mr Anthony were excellent in assisting me with my issues for parts...Great service, highly recommended.
Omg felipe is an amazing person with such a nice personality he definitely knows what to do if y’all need help with something go with Felipe!!😊
Best cashier ever got me a good deal customer service was excellent thank you Andrea
Mr.James the manager of the bellfort and 45 location, Help me out with the situation even though I had an attitude with it .Mr James was so kind and Curtis that I left the store with situation resolved and no attitude . All employees was Very helpful and kind
James was the MAN! He was great to work with, great attitude and great with his staff! Multitasker for sure! He made my barn rack purchase a breeze!
Jonathan was incredibly helpful. I talked over the phone with him and while he didnt have the products I was looking for he helped find the locations and phone numbers and finding who could help with the supplies I needed for work. Above and beyond service!!!
Maria was very helpful and knowledgeable at the store. Thank you .
Brandon is THE BEST!!!! He needs a promotion and ability to teach others!!! I own 6 businesses so I know what I’m talking about! Awesome customer service at its finest!!!
Felipe was such a great person he helped me out with all the items that i was looking for
Dexter was awesome, helped me with all my questions and solved all my questions. Thanks!
Very helpful staff! John (299543) took time to help me and others in the generator area and answered everyone’s questions.
I went in looking for a specific item and Joe and Steven went above and beyond to help me find it and make sure it was exactly what I needed. The part was extremely heavy so they even loaded it into my vehicle for me.Thank you guys for the help.
Joseph was great extremely helpful an kind thank you
MariaVery hard working and nice customer service
Great place for good quality of tools. First time there and will be going back.
Great experience! The customer service is friendly, prompt, and accommodating.
James gave me great customer service couldnt have done it without him the company needs to give him a raise.😃
Maria is a very nice helpful professional person she helped me with special offers
Wow! I love this place. Not only did they have exactly what I needed but people like Bill and John were a huge help. They saved me over $200 on a generator and made sure that I got the proper oil and has treatment to protect my investment. I will definitely be back!
The service was excellent. Maria was very knowledgeable, when I asked for help finding certain tools she knew where to direct me to and was very friendly and welcoming.
Great service from Griselda, MOD, Minh, cashier, and LavenTris, sales and Brandon!!!!!
Joseph did great job he kept with me until I get what I want he actually helped me a lot with big smile
Came in looking for trailer parts. Even though they didn’t have what I needed they provide me other solutions to my problem. Great service overall
I went to buy a water pump and several people helped including Mr. Norris. They even volunteered to unload it into my vehicle. Great customer service and very organized.
Came the Belford location and could not find the item. Bumped into Joseph N. And provided great customer service. Highly recommend this location and say Hi to Joseph
James the store Manager is the best the management at league City sent me all the way out my way! But I called James and he was the Best ever!Thanks James from Chris from Indiana! The manager at Leauge City near Texas City needs to get fired Customers pays ur bills y not help them with ur company Product instead of sending them off and I had my Receipt! Guess it’s cause I’m Black and not from Texas!!!!!
James was awesome! Helped me find the chainsaw I was looking for 😃
Excellent customer service mr jonathan helped me and my dad with whatever needed defiantly coming back again
Bill was very helpful with choosing a generator. There is a lot to consider to get the right one and he walked me right through it.
John was so helpful to us he explained everything from the welding materials thank him
My father and I came in to buy a generator and Laquan was very knowledgeable about each generator we asked about and he even help us load the generator into our truck .
Norris and Jose where fantastic I had a problem with my generator abd they where able to fix it on the spot no down time They no their business Bring all your repairs I highly recommend their shop
John was very helpful and knowledgeable. Great customer service!
Love the pickup option! Jonathan rocks, he’s always friendly and easy to work with.
Wow, one of my favorite places lots cool things to choose
The associate Joseph their system he was calm and professional and very helpful doing my experience.
Maria & Aldo where a good help and good service.
Mr.John was so helpful and put up with me for 3days straight about a water pump in how to connect it in etc.... thanks to mr.John at northern tools on belfort we need more good people like you ...thanks again..
Joseph N. helped me and my colleague very well and we definitely enjoyed our customer experience!
I had a great time at northern tool they didnt have what I needed but they had something else that I didnt know I needed as I walked through the store you guys very helpful about the portable generators very knowledgeable... When I got to the registers the people seem like you know its another day and I got up there started cutting up with them talking about chicken nuggets and them taking me out for dinner at McDonalds everybodys face just lit up and started they all started laughing so they great group of people just cut up with them when youre in there life is supposed to be fun and make somebody elses day even better and more fun but yeah I give them a complete star rating yall have a blessed day...
James help my fine what I was looking for very friendly
Very excellent service I went in for a return their policy is 30 day young lady Maria called her manager James she explained my situation I was out of town working & gave me my refund Maria also have a positive attitude good experience thier
Lupe did a great Job, Was very helpful with finding what I needed!!!
Maria & Lupe & Armando did an excellent job
Maria very nice and helpful in my purchase today.
Salesman Stephen was very helpful, took time to answer all question.[very friendly
Lupe,Armando,& Maria were very nice and helpful
Thank you guys for being all about great customer service and The store manager James for being so helpful. I appreciate your assistance and for training your staff so well.
Mr Norris took really good care of meI will always come back to Northern tool
John did a great job helping me find what I needed ! 10/10
Maria was a nice lady & she hook me up 👍