This is a great showroom and source for beautiful slabs! My client and I were extremely happy with the service. Liz and Paula took great care of us. My client is ecstatic with her Illuminato selection. The showroom is organized, clean and very easy to navigate. A great selection of beautiful stones.
Organized, clean and cool warehouses with high skilled and friendly people. OMNI has varieties, stock and quality of natural stones and quartz. Staff is really willing and happy to show material and make client walk out of the warehouse happy with the selection. I highly recommend this supplier. K. Costa, Houston, TX
Lu, our sales representative, was amazing. Ive been to MANY granite yards, and hes the only one who accompanied us the whole time. Not pushy, very knowledgeable, and friendly. The warehouse is equipped with up to date technology, its air conditioned, and there are plenty of options to chose from. I have a couple slabs saved there now, but whether I get it or not, Id still highly recommend Omni Surfaces.
To Whom it May Concern,We have been dealt with dishonestly in our order from your office on Clay Rd. I came in to personally select 2 slabs, paid the required deposit and my slabs were labeled. I then returned to pay in full. When my fabricator arrived to pick up the slabs I had personally chosen Omni had already sold them to another customer and the only slabs that were left were broken and clearly not as large as the measurements I was charged for. I spoke to Welyngton Pereira who promised me 3 slabs to make up for your “mistake“ in selling my 2 slabs to another customer and the price difference in the measurements, I paid for more square feet than I was given. However after getting off the phone with me and promising 3 slabs he did not send my fabricator away with 3 slabs he only gave 2. Welyngton took advantage of the language barrier between me and our fabricator and told him he would give the 3rd slab if he needed it to complete the job. So as the customer I have been lied to and cheated out of material. Not only did I loose the 2 slabs I personally chose, I received less material than I paid for, my kitchen island has to be smaller changing my entire design. My husband spoke to the manager who only spoke more dishonestly. This needs to be corrected.
Great place and people. Customer service and quality are both top notch. Thanks Lu for your help. Great guy
Very organized place, kind (extremely kind) sales team, affordable products.
Quick customer service...so much better than other large distributors I have been to. They all speak English clearly.
Salws person was rude and arrogant.