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Houston Embroidery Service - Custom Patches & Embroidered Patches - Houston
10685-B Hazelhurst Dr, Houston, TX 77043, United States
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Houston Embroidery Service - Custom Patches & Embroidered Patches - Houston
Comments
Da
Review №1

This was my first time having embroidered patches custom made. Ive checked out a lot of the other companies in the same business but Houston Embroidery gave me the feeling that my search was over. I delt with Erma and together we got my design ideas over to the art department who did an incredible job with all my patch design. They wouldnt quit until I had exactly what my vision of the finished patch was completed. You wont go wrong with Houston Embroidery.

Er
Review №2

I highly recommend this place if your looking for quality patches for leather and other jackets. I emailed them with nothing but an idea and half a picture. They responded fast and really embodied my idea much better than I imagined it myself. Shipped two days after we confirmed final design and I received the package within 4 days. Great customer service, I’ll definitely do business with you guys again.

Ce
Review №3

I am super pleased with Houston Embroiderys customer service and stitching factory. They replied to me within one hour of my email, sent me a quote with a picture of my design, and invoiced me the next day. I got my beautifully crafted patches from Karachi, Pakistan, through DHL within 10 days.

Al
Review №4

I received my patches today and they look awesome! I cant thank the entire team enough for there patience and great work! Will definitely order from them again and will recommend to others. Thanks again to Houston Embroidery and the entire team!

Ro
Review №5

Houston Embroidery copied my example perfectly and made it much better. They walked me through the process and my finished product was delivered ahead of schedule. Highly recommend them.

mi
Review №6

Beautiful quality, professional service.They are so quick to respond to questions and the turnaround was much quicker than quoted! I will definitely use them again!!!

D
Review №7

Service at Houston Embroidery was outstanding from beginning to end. I have no complaints or issues with the service I was provided. Because of this outstanding service, Im planning on ordering some more work in the near future.

Do
Review №8

Excellent service and fast delivery. Product is exactly what I want

ba
Review №9

Just got my custom made patches these guys are friendly and professionall. thanks

Vi
Review №10

I have enjoyed all interactions Ive had. Top-tier response time and order processing has been quick. Each customer service experience has been pleasant.I hand-sew these patches on our product, the patches themselves have been good for the price. Attention to detail is important to me, Id say about 80% of each order I have had met my standards of sellable. I know its not feasible to have every patch perfect in bulk ordering but Id appreciate a higher percentage of cleaner cuts or credit towards future orders for patches that are not sellable.Overall, I have been a happy client and will soon be submiting more drafts.

Al
Review №11

Customer service and quality of product is excellent. Some of the best customer service I’ve ever had. It’s hard to find a company that prides in their quality and even harder to find a company that prides on customer service. Top notch highly recommend.

Do
Review №12

De Kalb Police Department ordered patches 2 weeks ago, we received them yesterday. They are fantastic! Great quality and visually appealing. This company is quick to respond to emails and the ordering process was painless and very quick. Highly recommended.

Th
Review №13

Custom iron on patches by this company requested by a new restaurant came our perfect. the dining establishment manager is my brother and also he needed concerning 24 caps with his logo design. this firm made the custom iron on patches for hats in 1 week. the end product looks wonderful as well as they said thanks.

Lo
Review №14

We bought custom iron on patches from Houston embroidery for a huge business event in downtown. we made 750 customized hats with a logo design. Houston embroidery took about 2 weeks. Thank you

Ki
Review №15

Wonderful customer service. Fast production and even faster and reliable shipping! Wonderful products.

Je
Review №16

I purchased custom iron on patches from HES for a neighborhood organization center. they were looking for 450 patches for their occasion. Houston embroidery took 8 days prior to they delivered the item. my manager really like the custom iron on patches.

Ja
Review №17

This is a great company. We enjoy doing business with them. Hard to beat great pricing, deliver on time and professional pre-order imagery of our work. Highly recommend.

Ll
Review №18

Fantastic service, fast turnaround, prices that were hard to believe. Will certainly use this group again.

He
Review №19

Fantastic to work with - from the first proof of graphics to the speedy production and subsequent delivery. Highly recommend them!

Zh
Review №20

Excellent work!! Houston Embroidery Service did my custom patches in about 10 days. They were very fast and very professional. The quality of the embroidered patches for shirts was great and best part is the price I pay for them! If youre looking for custom embroidered patches for caps or shirts for all occasions, then this is the company you should go with! You wont be disappointed! Thanks.

Mo
Review №21

Im very grateful for the amazing patches. They arrived quickly and ordering has been easy.

Br
Review №22

Houston Embroidery are Rockstars and deliver the goods exactly as I wanted. You guys are the best around. Thanks. Brian

Ki
Review №23

Excellent Quality. Received so Quickly & Patch is Beautiful. Exactly what I wanted.Helped me w/all my Questions.Great Communication & Guidance.Highly Recommend this Company!

Mi
Review №24

I highly recommend Houston Embroidery Service! Their patches are excellent. They also deliver super quick!

Bi
Review №25

I usually acquire custom iron on patches from this company. Many thanks

Ch
Review №26

Great quality, timely delivery and super attention to customer concerns

Ma
Review №27

The company is slow and doesnt tell you anything about the progress of your order. I had to ask them multiple times what was going on. Then finally when the order shipped, they sent me a DHL tracking number that didnt work telling to call DHL to figure it out.

An
Review №28

Houston Embroidery Service team were extremely efficient, polite, and gets the work done! I placed an order for some patches for denim jackets that needed to be completed in a week (it was Thanksgiving week too!), and they completed them a day early. The results were BEAUTIFUL! Extremely happy with the patches quality. Prices are very fair, and you definitely get high quality! Will definitely come back for future projects!

Je
Review №29

I rarely leave reviews but I am disappointed with this company. Although they do state that their patches are made in Pakistan, it is not clear that their entire customer service is based in Pakistan. There were several miscommunications and the company never told me that it was not possible to receive my order when I needed - even though it was stated on the original request. Ultimately I cannot use this company for my order after several emails and calls about my designs due to a known issue from the beginning. Gulnaz was nice and tried her best, but communication was often misunderstood or wrong. It is unfair and misleading to list Texas as your location when no part of this process is based in America.

sa
Review №30

I needed a few custom patches for my team. I found this company on the internet; I emailed them my logo for the embroidered patches I was looking for. They quoted me reasonable price so I ordered the patches. I got the embroidered patches in 2 weeks and the were awesome. Thanks, Adam

Fa
Review №31

Zia and his team are professional, but also knows how to be down-to-earth and relaxed in the midst of business. Quick turnover and great price, Id recommend them any day!! They also offer woven labels, leather patches and PVC patches; I will buy from this company when I have order in the future. Thanks.

Re
Review №32

Hi i am very happy to work with houston there is no extra charge for edit sampling and the most important thing is turnaround time very fast working policy they are using. agents are good i received patches today with excellent quality .thank you

wa
Review №33

Label was good

Ha
Review №34

I ordered some patches and they produced exactly what I wanted. The prices were also reasonable. The patches I received were perfect. I will order again, thanks Houston Embroidery Service.

Ad
Review №35

Zia and his team were incredibly quick, communicative, and professional in producing some embroidered patches for polos for our school team. Though, a last-minute request, the patches for shirts were well-made and exactly as we requested. Happy to have a neighborhood patch supplier for future orders!

Ar
Review №36

GOOD WORK. Houston embroidery did excellent work. The support is awesom and deliver my order on time and also provided excellent work. I am happy with the quality and support.

Sa
Review №37

Houston Embroidery Service did a great job with my first embroidered patches order for polo shirts printing. This was a big order for me (500 embroidered patches) and I was worried they wouldnt be on time or not right, since I would have a flight to catch and had someone else picking them up. But everything worked out perfectly!! We worked out the pricing- yes, I used the nice 30% off offer :) and pricing for rush beat all the other companies in TX I contacted. All of my many emails were answered promptly and patiently with no issues. The customer service was comfortable and easy no stress and the 10 days order was complete 2 days ahead of time!!! Im so happy to be able to support a business in my neighborhood that stood up for quality service and cant wait to start my first big international charity project with our new polo shirts! Thank you.

Re
Review №38

I used this company a 2nd time. OMG! The patches came back so beautiful.Great job!

RA
Review №39

Yes they did a great job. I ordered 100 Patches, it was my first experience and Houston Embroidery Service made my day. I received my order on time and the quality is awesome. Thanks a lot.

Fr
Review №40

To be perfectly honest, I was skeptical about entrusting my brand to this company. The business name suggests that they are based in the US, but they are located over seas. I delayed my order with them to try to find someone else but they followed up with me during that process and assured me that I would receive my order quickly and it would be of great quality. That was a severe understatement! I received my product in less than a week AND the quality was AMAZING! The price is also incredibly fair. I will certainly continue to do business with them and refer everyone I know. Thanks H.E.S.!

Jo
Review №41

Got my custom embroidered patches today, they look superior.

Na
Review №42

My original order with Houston Embroidery was wrong, I contacted Gulnaz with a picture of what I had approved and what was sent. I received an email stating they would redo my patches at an increased price of $30 a patch since I only needed half of them redone (the original price was $17). I told them it was their mistake and I would pay $20 a patch but not $30. Again they sent me the wrong patches and told me they would remake them for $30 a patch (they did a bait and switch). They messed up my order twice and still want me to pay full price for what will probably be another botched order, NO THANKS!**UPDATE....I would like to thank you for taking the time to read your reviews and correcting my order.

Aa
Review №43

Houston Embroidery Service did a great job with my first embroidered patches order for polo shirts printing. This was a big order for me (500 embroidered patches) and I was worried they wouldnt be on time or not right, since I would have a flight to catch and had someone else picking them up. But everything worked out perfectly!! We worked out the pricing- yes, I used the nice 30% off offer :) and pricing for rush beat all the other companies in TX I contacted. All of my many emails were answered promptly and patiently with no issues. The customer service was comfortable and easy no stress and the 10 days order was complete 2 days ahead of time!!! Im so happy to be able to support a business in my neighborhood that stood up for quality service and cant wait to start my first big international charity project with our new polo shirts! Thank you.

Aa
Review №44

Patches turned out great!

MU
Review №45

I brought 10 large patches for jackets form Houston Embroidery Service and they did an excellent job. Great turnaround time, it was done in 5 days! Thanks!

mu
Review №46

Thanks for the patches. It was my first order from Houston Embroidry Service, My client wants 100 patches and i was feeling worried about the quality. But they made it and ordered on time and quality was superb.

Zi
Review №47

One of the best custom patch supplier in Texas. Great quality and quick turnaround; loveem!

sh
Review №48

I orderd 150 patches exelent work good quality and turnaround time also .

Md
Review №49

Hey i received my order and i am happy with quality work. Thank you.

no
Review №50

Hey I received my order and i am happy with the quality thanks

Mo
Review №51

I received my order every thing is perfect ..

wa
Review №52

I orderd custom patches and i love the quality my customer is very happy

Ex
Review №53

Custom patches by this vendor were great. Thanks

Ch
Review №54

This company has to be fake. This is by far the worst experience I have ever had! They were so unprofessional. Every time I call this lady she keeps giving me 3 different names and I know it is the same lady. One minute I call her she says shes the manager and the next she is not? This company is a SCAM! Not a company you can trust because it seems like they are attempting to scam customers.

Fe
Review №55

Customized embroidered patches were remarkable!

Je
Review №56

I do not have lots of queries for custom patches, but when i get, I use HOUSTON service.

ma
Review №57

I do not have lots of queries for custom patches, but when i get, I use HOUSTON service.

Sh
Review №58

Great turnaround time good job 👍

Ca
Review №59

This team is awesome!!! Exceptional work and friendly service at all times!!!

ro
Review №60

Thanks for your good company.

as
Review №61

I received my order thanks

Um
Review №62

Great work

J.
Review №63

Are these reviews genuine!? I see reviews from two weeks ago, but as of today, this location does not exist. I have been driving around for at least an hour and have walked in all of the buildings surrounding this area to inquire about this company, and no one is familiar or has even heard of the company. I tried calling the listed phone number, but someone was picking up and hanging up the phone. You guys seriously need to update your stuff. I cant imagine how many people have been in my predicament.

Ky
Review №64

This location needs to specify that the address listed on GOOGLE is not a physical location. This is an online company that use Pakistan to do their production which is not my issue. I am a bit disappointed that I have wasted my time traveling to this location as I do not stay in the area to only discover this. Also, I called the number several times and was hung up on several times. Finally, I spoke to a lady who answered the phone without identifying the company. I am so confused.

Information
7 Photos
64 Comments
4.5 Rating
  • Address:10685-B Hazelhurst Dr, Houston, TX 77043, United States
  • Site:https://houstonembroideryservice.com/
  • Phone:+1 888-976-8033
Categories
  • Embroidery shop
  • Custom label printer
  • Design agency
  • Embroidery service
  • Graphic designer
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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