I LOVED, LOVED, LOVED the ring. It was awesome seeing their licensed bench jeweler and advanced diamond setter briefly work on my wifes engagement ring. After reseaching, I found that most jewelers outsource the work which inflates the cost. Also, their master gemologist answered questions that gemologists at most retailers didnt even know. I recently moved here from Florida. Below are images from my appraisal, that they did. As long as Im in Houston, I know where to go! THANK YOU GUYS SO MUCH!!!
I cant say enough about Matt, the onsite Gemologist. Hes an artist and his canvas is jewelry. When I asked about a new setting for my wifes wedding ring, he drew up a design and worked with my wife to perfect it in her eyes balancing beauty with functionality. Functionality meaning we want it to look beautiful but we also want the new band to tightly secure the diamond. My wife and I cant wait to see her diamond in that new setting. Recently, I broke a ring and Matt made it like it never happened, either tack-welding or soldering it, who knows, he just made it perfect again. And the pricing for his services and the beautiful jewelry his wife Sandra has sold to me over the years; ...unbeatable. I highly recommend iTouchDiamonds.
I have had several family members who recommended itouchdiamonds for custom pieces so I though I would give it a try even though I dont live in Texas. Sandra was super easy to work with via phone and computer. She made exactly what I had envisioned with the poor drawing I gave her. The ring I had made is my sons, husband and my birthstones and it is absolutely STUNNING! I’d highly recommend this place for their craftsmanship, quality, fair prices and ease to work with.
I had an excellent experience with iTouch Diamonds. They worked with me to find the perfect engagement ring and explained the process of selecting a diamond and band. They also produced an individual rendering of the ring design in their CAD software program so I could properly visualize the final product. It is clear that Sandra and her team are passionate about their craft and true professionals. They went above and beyond to make my purchase easy and straightforward. Highly recommended!
Incredible people running this place. Very personable and sincere!
EXCELLENT work on my repair, it was like nothing ever happened! I got it back shinier than when i bought it, without a doubt, the abilities and customer service is outstanding 11/10 stars.
First class service! All my jewelry comes from here, all employees are attentive, detailed, non-pushy, and look out for the best in their clients whether purchasing, repairing, or recommending.
Fantastic friendly and wonderful service. Sandra is the best.
My Girlfriend ( Now Fiancé) was very specific on the ring she wanted and I didn’t feel comfortable ordering from the internet. I went to Sandra with a few pictures of what we liked and she and her team were able to make exactly what we wanted! She also helped me pick out the best Diamond for my our setting. Thank you Sandra and iTouch Diamonds!!!
I needed to have some jewelry appraised for Insurance and iTouch was really good. The staff was courteous, they were very helpful, and had a quick turnaround on the appraisal. I would definitely use them again.
I had been looking for a jeweler to make a custom enhancer for my 3-stone oval ring, and my husband needed his wedding band repaired. My biggest concern was finding someone who I could trust as I had to leave my ring with that person. I found that trustworthy jeweler with iTouchDiamonds. Sandra and Matt did a great job, and without going into detail, I will tell you they stand by their work! For a simple repair, a custom piece, or something out of the showroom, check out iTouchDiamonds. You will not be disappointed.
The team at iTouch is top notch! I cant say enough good things about them. I, admittedly, get super nervous and overwhelmed when I walk into a big jewelry store, but walking into iTouch is completely different. Sandra, Matt, and Morgahn are so warm and friendly and clearly focused on finding the right piece of jewelry that fits your unique personality.My fiancé got the perfect engagement ring for me from iTouch and completely surprised me with it! He described my personality and how active I am and they nailed it in helping him pick out the right ring. And I just picked up my wedding band from them as well! I tried on a couple of normal straight bands, but the gap between the band and the engagement ring would have really bothered me. So they made me a custom wedding band that perfectly wraps around and matches my engagement ring. I absolutely love it!Thank you, iTouch team! I couldnt be happier with both my rings and the experience working with you!
I will never be able to thank Matt and his wife at iTouchDiamonds enough for the amazing service and hospitality they showed through the process of mounting a very special diamond into my fiances engagement ring. The end result was not only magnificent, but also affordable, and finished the night before I popped the big question. I highly encourage those on the fence to give this business a try!
I wanted a nontraditional ring and had a specific idea in mind for the ring. They had the stone I wanted and I was able to pick the setting I wanted personally. I love my ring so much.
Excellent place! My fiance got my engagemnet fitted there and cleaned. The service is great and if i would come not make it before the store closes I could call in and they would stay after hours just to help me out. We are now in the process of finding the perfect wedding band for me that will match well my ring.I highly recommend this place!
This place is excellent! From their customer service to their quality. I used iTouch for an engagement ring appraisal and a resizing. They were very helpful in explaining to me the process of the appraisal, showing me all the details and the quality of the resizing was impeccable. I recommend this place to anyone who needs help with their diamonds, rings or any jewelry!
The team iTouch diamonds were fantastic. Friendly and accommodating. I brought my daughter who was kept busy by looking at all their gorgeous jewelry! They quickly performed service on my watch with a in-house jeweler. Will definitely be back!
Honestly one of my favorite places for diamonds. They’re very expert when it comes to Diamonds also they have GIA graduate gemologist on stuff, which made me feel so much better about purchasing my diamond with them. Thank you guys so much and I’ll most definitely be seeing you guys again.
Awesome place. I had a diamond ring needing resizing, cleaning and appraisal and they were quick, friendly, helpful and very knowledgable. I appreciate their help very much and I will be back. Thank you!
Sandra was very supportive in every step of the process. We end up with a really nice ring! Thank you!
Amazing customer service from the beyond friendly team. Very helpful in my blind search to determine my ring size. They knew I was not there to purchase, but they still treated me as though I were. I will definitely be back when I am in the market for a jewelry purchase or in need of cleaning.
Very professional place, thanks for all your advise
I stop by for just a ring measurement and was treated as if I spent a million bucks...they was Excellent customer service
Great customer service!! I came in with multiple repairs on a few pieces of jewelry. They were in dire need of polish as well. Thanks to Morgahn, my pieces were returned to me looking good as ever! My diamond hoop earrings and Rose Gold Amethyst cluster, are my favorite pieces to wear. I also purchased me a beautiful pair of earrings. iTouch Diamonds is your one stop shop for custom design and one of a kind pieces!
After reading many reviews I decided to give iTouchDiamonds a try to repair my gold chain. And I was immediately happy with my decision! Not only did Matt repair my chain the same day, the customer service was amazing! Very friendly, knowledgeable and AFFORDABLE! Don’t be fooled by the name of this jewelry store and think all they do is sell jewelry, this is truly a one stop shop with everything done in house, no sending stuff off and waiting weeks for repairs! Needless to say, I found a true gem! Thank you guys again for the repair!
Itouchdiamonds made a custom 14k 2-tone 3-stone natural pink sapphire ring for me at a GREAT price. They also fixed and repaired my wedding band. Great attention to detail. I go to them for jewelry repairs, appraisals, and purchases. Thank you so much! 👌
Wow! Great & amazing service! My big sister recently passed away and I’ve been wearing her college ring ever since. The diamond in it had fallen out and I’ve been wanting to get it replaced but I haven’t wanted to part with the ring for repair (one other place had told me it would take 2 weeks)... I’m just not ready to take it off yet for that long. I went to itouch and explained everything to them.. Matt replaced the diamond for me and polished/cleaned the ring so well that it brought tears to my eyes. I was able to wait while he did this in just 30 minutes. I will now be a lifelong customer of iTouch Diamonds. Morgan, Sandra, and Matt are all amazing!! Thank you so much!
Sandra and team replaced an old faded pearl ring and it turned out great!
My wifes engagement ring needed repairs. A couple of small diamonds had fallen off, and she was worried about wearing it. Im so glad I took it to iTouchDiamonds.Not only they found the perfect diamonds to replace the ones lost, but the meticulous attention to detail that they used to repair the ring was extraordinary. Mathew also made casual comments as he was evaluating the ring that made it evident the in-depth knowledge and passion he has for gemology.They also re-mounted the rest of the diamonds to make sure that they would not fall off, cleaned the ring and polish it. All this at a significantly lower price than the other bids I had gotten.As if this was not enough, the day I went to pick up the ring Mathew looked at my own wedding band and said: give me that!He cleaned it and polished it on the spot at no additional charge. Now my wife and I wear a pair of 20-year old wedding rings that look like new.I was very impressed. I am now a customer for life.
Great experience! Matthew is awesome!! He was so informative and helpful!!!
Our experience with Sandra at iTouch diamonds was incredible! She helped my fiancé pick out a gorgeous engagement ring, and worked to create a beautiful custom wedding band to go with it solely off a picture I found on Pinterest. She has been incredibly flexible and patient with our work and travel schedules. Highly highly highly recommend!!!!
Very kind and knowledgable. I went in for a ring sizing because I had botched my previous custom ring order. I was given expert advice and consultation free of cost. Will be going back to have an engagement ring cleaned and modified.
Sandra was awesome. Made the engagement ring process relatively effortless and enjoyable - she worked with us to find the best valued diamond that met our goals. Overall, Sandra made me feel very comfortable with this important of a purchase, connected instantly with my now fiancé, and even gave me sound proposal advice! I’ll be back for future jewelry for sure!
I worked with Matthew 5 years ago to help design my wife’s engagement ring. After we had a small diamond fall out of the band, I called him up (5 years later) and he fixed it up no questions asked. Incredible customer service and a great product. I’ll continue going to them for all my jewelry needs. Thanks again, Matt.
I went into ItouchDiamonds looking for an engagement ring and Matt and Sandra diligently worked with me to find the perfect diamond! They are both extremely knowledgeable and helped me throughout the entire process! I recommend iTouchDiamonds to anyone that is in the market for any diamond and they definitely have a customer for life with me!
Itouch diamonds is the most dependable, professional jeweler I’ve been to. I’ve been to Sandra numerous times and she always follows through and get me exactly what I’m looking for, at the most reasonable price in town. She is kind, professional, and thorough. Highly recommend her for all of your jewelry needs. You will not be disappointed!!!!!!!
Amazing customer service! Jewelry is absolutely beautiful and Sandra is extremely helpful and accommodating. My fiancé and I bought our wedding bands from itouch diamonds and my ring was custom made, it is absolutely gorgeous and everything I hoped for!
Sandra was very knowledgeable and helpful! She answered all our questions. Good service and ambiance. Highly recommend
Very friendly, overall great experience thanks !
I Touch diamonds is an amazing company. Sandra listened to everything I wanted and delivered a perfect engagement ring.They made me feel completely at ease and walked me through each step of the process. They were open to all my input and sourced an amazing center stone along with a custom designed setting and band.I highly recommended using i Touch Diamonds and will use them for all my jewelry needs in the future.
WOW. I honestly dont know where to begin. From the moment I walked in to the moment I walk out, I was completely captivated by their warmth, expertise, and interest in my personal experiences. No other jewelry store has come close to making me feel the way I felt with iTouchDiamonds. My only favorite jewelry store. It is truly the gem & diamond of Houston> Dont go any where else, Aliyah
Had an absolutely amazing experience at itouch. Matt and Sandra treat every customer like family, and can’t say enough about how knowledgeable and helpful they were in the whole ring buying process. Highly recommend!
The ladies at iTouchDiamonds did a fantastic job when I went in to see them about a couple of ideas for both a Christmas present as well as an anniversary gift. The location is private, there is no pressure and the quality doesnt suffer just because the prices are reasonable. I would highly recommend iTouchDiamonds for any and all future jewelry purchases!!
ABSOLUTELY EXTRAORDINARY; Superb Knowledge & Professional Service!!! I honestly could not have done it without the help of the iTouchDiamonds team. I also want to personally thank them for their courtesy and wealth of knowledge. We were given much more information than any internet blog could have shared. Oh...and the PRICE was UNBEATABLE. Thanks again.Regards,-Robert & Aisha
Amazing staff thats extremely helpful. The ring turned it perfect! Couldnt have asked for a better!
Sandra, Matt and Michael took great consideration everything that I was looking for in an engagement ring and provided the best quality at an affordable price. They made sure that I was provided with an outstanding product and provided service that is second to none. My fiancee and I are more than happy with the quality of ring and plan to make future jewelry purchases with them again. I strongly encourage all those looking for diamonds and other jewelry needs to purchase from itouch Diamonds.
Sandra was SO helpful in working with my fiance to find the perfect diamond and setting for my engagement ring!! They take so much pride in their work and treat their customers with so much respect. We have loved working with them and are so excited to use them for our wedding bands!
I was recommended to Itouch Diamonds for my wife’s engagement ring. After several stores and rings that didn’t catch my interest, I walked into Itouch to Sandra’s welcoming staff and received the best customer service. She Went over and beyond to make sure she had the ring I chose built and back in my hand for the special occasion. I would highly recommend Itouch to anyone looking for custom jewelry for themselves or a loved one. Thanks Again Sandra!
ITouchDiamonds found the perfect engagement ring for me at an unbeatable price. They educated me on diamonds and did all the research for me online. I told them my budget and style preferences - they did the rest. They also beat the price of wholesalers.
Sandra was so helpful in helping me pick out a diamond! She brought in several stones over about a month until we found the perfect one! Will be coming back soon for the wedding band
Excellent customer service experience, Mrs. Sandra was very helpfull and very knowledgeable, also helped me pick the best ring within my budget. I will go back without any hesitation. Very personal assistance.
I was referred to iTouch Diamonds by a close family friend and could not be happier with the service I have received on several occasions. Sandra is extremely knowledgeable and worked closely with me to help design the perfect ring for my fiancé. She receives compliments daily on how beautiful the finished product is. Their location is perfect because it is in the neighborhood. I hope that Sandra will be my local go to jeweler for years to come! Thanks again!!
I bought my wife’s engagement and wedding band here. I couldn’t be more pleased with the quality and my wife is in love with her rings as well. Nora and Sandra are experts in the jewelry business and will work diligently to get you what you want. ITouch is the go-to for anyone looking for engagement rings, as well as upscale pieces.
Great jewelry store. Best prices on diamonds.
Sandra and Nora are amazing! They are so welcoming and friendly and really listen to your wants and desires! They helped me pick the perfect band for my ring and gave me and my fiancé a lot of amazing options. Customer service is second to none! I would recommend iTouch Diamonds to anyone looking for that perfect piece! Their selection is amazing and cant stress enough how welcome and comfortable I felt in their beautiful store! 👍
Good Quality Jewelry and even better customer service! Glad I stopped by! A+++
I have been buying jewelry from Sandra & Matt for years! I enjoy shopping with iTouchDiamonds because they are honest & offer the best prices for the highest quality!!! I always enjoy shopping for unique pieces online or when I’m in the Houston location!💍💍💍✨
Wonderful experience- fast and professional service for an appraisal on my wedding set. Sandra is so kind and attentive and her shop is full of beautiful things! Shop local!
Great service and great prices. Sandra made the process very easy, if youre shopping for an engagement ring you should not go anywhere else.
I’ve been to Itouch Diamonds on every tripI make to Houston since being referred to Sandra over a year ago. It is, by far, the best experience I’ve EVER had at any jeweler. Sandra is informative, helpful, very warm and inviting! She has great pieces at amazing prices! I’ve got a “wish list” with her that helps my hubby make perfect choices for every occasion! I recommend Sandra and Itouch Diamonds to all my friends and family!!Tina Barrett
They had an excellent selection to choose from. Sandra was awesome and did a great job! I would definitely recommend this place.
This place is really good, great service they will get the job done and you will leave a happy customer.
Was able to pick out the perfect diamond for my fiancé’s engagement ring. The staff is very helpful and extremely knowledgeable. I wouldn’t go anywhere else now that I have found ITD. Thanks again!
The costumer service is 2nd to none! I purchased a ring that was far cheaper with the same quality as other places I went to. I highly recommend this place.
The staff at iTouch is absolutely wonderful! I looked at quite a few rings before deciding on “the one” and they were patient and accommodating during the entire process. I refer all my friends and family and am always told of the exceptional service they receive.iTouch has definitely created a new and better way to purchase diamonds and jewelry and their new showroom is simply stunning.Thanks again and I’ll be back!
I was referred to ITouchDiamonds and they by far had the best customer service, price, and quality in town! I went to many wholesalers and retailers before to find the perfect stone, but no one compared to ITouchDiamonds.
I get all my diamonds from I Touch Diamonds. Sandra works diligently to get me and all she works with the best stone for the best price. I trust her like a sister. Truly the best value out there!
Whether it is selling a piece of jewelry, finding a new piece of jewelry, or repurposing a precious stone, iTouch can do it all. Sandra and Nora are accommodating and knowledgeable while you work through every option never pushy or impatient. Quality cannot be beat!
I bought our engagement ring at iTouch Diamonds. Sandra and the team bring a wealth of expertise and resources to the table which allow them to produce incredible results. Additionally, they genuinely care about their clients. They went to great lengths to ensure that I got exactly what I was looking for. The final product was absolutely fantastic. It was the perfect ring for my fiancée. I will recommend iTouch Diamonds to all of my friends.
Sandra was very helpful in helping me find the right diamond and informing me about the different options. I went to 3 other jewelry stores and iTouch had the best service and value .
Definitely professionals, very well educated when it comes to diamonds, definitely will do business with again. Thankyou so much.
Itouch Diamonds provided me my dream engagement ring at an affordable cost. We are thrilled with the way the product came out. Itouch Diamonds took into careful consideration everything that I was looking for in an engagement and definitley delivered. They have exceptional communication and service that is second to none. I look forward to continuing to purchase from itouch Diamonds and will refer all of my family and friends to them.
Wonderful experience - the staff was extremely knowledgeable and was able to return my pieces faster than expected. If you need an appraisal done this is the place to go!
Lovely owners, lovely and unique jewelry, great prices!
I don’t go anywhere else for jewelry. I trust the quality and price here and have been going to them for years!
Looked at a few other places and had to think about it. Here I didnt even wonder, and went with them that same day. They really went above and beyond.
Great Prices for luxury goods