I have been going to Dr. Lee since she and Dr. Owens first opened Vision Optique. My Father went to Dr. Owens while he was alive. I just had my annual checkup and they still continue to be the best with the latest technology and customer service. Everyone who works there is knowledgeable and friendly.
I love Dr. Lee! She has been my optometrist for over 15 years and takes the absolute best care of her patients. I appreciate her kindness and professionalism rolled into one fabulous person!
Quite simply the best eye exams Ive ever had. Questions that lead to measuring your choice of depth of field for reading, computer work, what your preference is for progressive or bifocal, for golfing or gardening. Who else has ever asked you such questions?
Vision Optique continues to be professional, friendly and efficient in their patient care. I truly enjoy being able to ask questions and get answers! So glad they are in the neighborhood and are a clean safe business.
Always a great experience. The staff is amazing and the whole place is super clean. They’ve got a huge selection of frames and products. Dr. Owen’s is a great listener and caretaker who is great with all ages (even teens love him).
Exceptional service. Very attentive to a special request for an unusual configuration of bifocals. They are the best!
I receive excellent care, advice and a myriad of selections when I shop for eyeglasses. Dr. Owens provides clear answers and concise explanations of my condition at each visit.
Dr Owens is a wonderful, thorough, and friendly doc. The office staff is also very friendly and helpful. Thanks for taking great care of everyone in our family!
Dr Owens and the staff a Vision Optique are amazing! They are extremely professional and patient with my very difficult prescription and go above and beyond to ensure I can achieve the best outcome possible.
Dr. Owens always takes the time for the exam. He is the kindest doctor Ive ever known. He has treated my family for many years, now, and we will continue to drive down every year!
Dr. Owens is the best. I choose to continue to wear contact lenses rather than have surgery to correct my vision. He is meticulous in getting the best results for me. I have recommended him to many and will continue to do so.
Dr Owens is great. Their selection of glasses is top notch and Angie always keeps my glasses repaired and fitting perfect.
Dr Owens is kind, thoughtful and thorough. Everyone is knowledgeable in their duties and efficient.
Ive been going to Vision Optique for years. Doctors and knowledgeable and the staff is very friendly. They always help me get the best deals on contacts and have been very helpful when Ive picked out new eyeglasses. Would highly recommend if youre looking for a friendly environment.
The staff is very nice and professional. Dr. Shen-Lee is amazing and very knowledgeable in her field. She took time to explain everything in detail and made me feel really comfortable. Such a wonderful experience from entering to leaving.
Care and compassion and attention to every detail! I love Vision Optique!
Dr Owens is thoughtful and caring. He diligently works with patients to ensure they have the best vision solutions.
We have been coming to Dr. Owens for years. He is friendly, thorough and really cares for his patients. I have recommended Dr. Owens to several family members and friends!
Dr. Owens is the BEST!!! Wonderful care, awesome staff, and beautiful frames.
I love both Doctors and their staff. They always remember who you are and the brand of frames you like to purchase.
Been coming here for about 7 years. Always the best service, personalities, explanations, billing/insurance, etc and etc. You won’t be let down.
Wonderful practice, lovely and caring people. I fully recommend.
Dr Owens cares about his patients and takes time to help each individually.
The very best service and staff!!!
Thank you Dr. Owens for fitting me with the correct prescription. I picked up my new glasses today and my vision improved 100%. No more need to shift my head to focus properly, it is all in the lens. Thank you for taking time and not rushing through the appointment, I greatly appreciate your knowledge and patient care. Your office has the best staff.
I was seen on this visit as a followup for a scratch in my eye. As usual, I received exceptional care by Dr. Owens and his staff. Dr. Owens was thorough, answered all my questions I had without making me feel rushed, and all with a pleasant attitude! I am always telling anyone that is looking for a new eye doctor to try Vision Optique.
Always a very friendly and professional staff!Dr Owens is the best!
Very thorough friendly service.
Dr. Owens is the best eye doctor I would recommend him to everyone I know
Dr Bradley Owens is always very friendly and he and the entire staff are very through.
Always a wonderful experience!
Consummate professionals.
Excellent service, highly recommended
Love Vision Optique and Dr. Owens!!
Awesome doctors and great inventory. They spend a lot of time with you checking your eye health. The techs are very skilled and they have tons of awesome equipment. Dr. Owens is very engaged and engaging! The selection of glasses is wonderful and they will do special orders if you request. They have a lot of fashionable, name brand frames which you cant find at other places. I appreciate that they are knowledgeable about and have frames to accommodate Asian nose bridges.
I strongly recommend Vision Optique and their over and beyond customer service!! Today started as any other day, except that I had a spec of dust/dirt suddenly get into my eye. No amount of blinking or home-remedy eye washing could flush my eye. We texted Dr. Lee and she agreed it was an emergency and to meet her at her clinic. When I got there, she made sure I didnt have to open the door or touch unnecessary items. She made me wash my hands before treatment started and that I was already wearing a mask. She then washed her hands again and shared with me her ritual for disinfecting the exam room. Her mannerisms make you feel at ease, even as numbing drops are placed in your eye or as bright lights shine into dilated pupils. She saw the spec of dust / dirt and was able to remove it quickly. Upon leaving, she made sure I knew which drops to pick up at Krogers and how often to use them to complete the treatment. I just cannot thank VO enough for the personal service and treatment and going over and beyond!... especially during the time of COVID. I highly recommend!!-Patrick
Update 5/31/2019 - Changing it to 1 star with response from the owner.I think it is important and more genuine to admit processes that need to be corrected and come up with solutions for future customers.There is no miscommunication since no one return my phone call when I initially called to ask about the charges and was told a manager would call me back. I have only gotten a phone call after I posted my review, which was couple of weeks after my initial inquiry. The guy did ask me if there is anything he can do make it right, which I said no since it was never about the $175. It was about feeling deceived.Lastly, the contact lens fitting fees were never mentioned before, during or after the eye examination until its time to pay.Original Review -Do not come here for eye exams if you wear contact lenses. You will end up paying $175 out of pocket with insurance, and they do not tell you until it’s time to pay.I don’t understand why a fee this high can’t be disclosed ahead of time. Even a range would’ve been nice.
Dr. Owens was the best optometrist Ive seen. He explained everything very well, listened to all my concerns and preferences, and was especially friendly and kind. His office was very impressive, too: clean, a good environment, very helpful staff. Would definitely recommend!
I have been a patient at Vision Optique since my daughter recommended Dr. Owens to me several years ago. Now my husband and I are both satisfied patients. Dr. Owens and the entire staff are friendly, efficient, professional, and take personal time to get to know you as a person as well as a patient. I always look forward to my time there getting to know the staff better and catching up on events in the lives of our families. The previous office I visited had a 2 hour wait time. It is nice to be able to predict the amount of time you will spend in this office. Office management is superb!I drive 30 miles to an office where I am greeted warmly and everyone knows your name!
Dr. Lee is the absolute best! She is extremely nice, welcoming, and thorough with her exam start to finish! She explains all of your eye and eyewear concerns in a way that you will understand. She also is great at helping you pick out glasses that are just right for your face shape/structure. SHE IS THE BEST OPTOMETRIST IN TOWN!
The customer service at Vision Optique is exceptional. From the moment you walk in everyone makes you feel so welcomed and comfortable. The optometrist explained everything thoroughly. She answered all my questions and then some. I learned so much about my eyes!! I was so impressed I made an appointment for my brother to go and get his exam too.Added bonus: their selection of glasses is AMAZING!
Ive been going to Dr Owens for 10+ years. Nicest guy, really cares!
Hallelujah! My search for an amazing optometrist is over. Ive had my fair share of optometry experiences in the past, but my visit with Dr. Owens was by far the best. The location and hours were very convenient AND Dr. Owens took his time to personalize my visit. Intelligent, personalized service from possibly the best optometrist in Houston? Look no further.
Great service at Vision Optique. Angela M. is my doctor there and was super careful making sure she got the prescription EXACTLY right... Then she and Peter helped me pick frames... they were great at making sure the frames suited my face, and that the colors I chose worked well with my eye color, hair and complexion... Peter went out of his way to help me find the perfect frames and even ordered one frame just for me to try it on. He then adjusted each of the frames I bought perfectly... better service and quality than any other optician Ive been to before. If you want the glasses to fit exactly right, Peter is the guy to talk to.
My daughter has been seeing Dr. Owens for 7 years. Every visit is personal and she receives quality care. Things are explained in a way that we can understand. She recently got contacts and Dr.Owens personally took the time to train her how to use them and followed up to make sure she was doing fine with them. Even though we have to drive from Pearland (about 20 miles) to get to Vision Optique, we feel it is well worth the time!
Vision Optique is the best!If you are looking for a comfortable and professional environment, please schedule with Dr. Owens or Dr. Shen-Lee TODAY!The experience is thorough and seamless. Dr. Owens is patient and so thorough in his exam. I watch other patients and have witnessed they are treated as wonderfully as me....and I thought I was special!
The customer service and patient care at Vision Optique are outstanding. Dr. Marcaccio is incredibly friendly and personable. She did a great job of explaining what was going on, what was good, and what was not so good. I liked that she took her time on examinations because it showed that she really cared. I highly recommend this place to anyone looking for a high-quality eye exam.
While the staff are all friendly and knowledgeable, they wait until the end to tell you your bill will be four times what it cost at your old family doctor. Oh, this fancy picture of your eye that we told you to sit for is going to cost you $40 and your insurance will not cover it. Oh, you want contacts? The fitting is $100 and were not going to tell you that your insurance wont cover that until the very end, after weve done the fitting. They ask for insurance when you make the appointment. They ask you what needs to be done when you make the appointment. Why cant they give you an estimate up front? I do not appreciate the vague, underhanded tactics they use to charge patients more for a simple eye examination. I will not be returning.
I had a really great experience shopping for glasses here. The staff is really friendly and helpful, and I ended up purchasing a pair that were just right for me. I would definitely recommend Vision Optique for glasses purchases.
It was important to me to find an eye doctor with flexible hours (as well asbeing a good eye doctor!) - they have Saturday appointments available.Dr. Johnson is awesome - they were great; punctual, easy to find, andno waiting! Highly recommend this group!!
I searched for an Optometrist with good ratings and in my vision plan network. I was directed to Vision Optique through Yelp! The reviews were all positive and the location was good for me. I received excellent care from checking in with Hera (?) to Quy (student) who did the preliminaries and then from Dr. Owens. Dr. Owens was so personable. He has a great personality and shares his knowledge with his patients. I appreciate him educating me during my visit. I will definitely go back for follow-ups and refer to anyone seeking a great Optometrist.
I am continually impressed with the overall experience at Vision Optique. The doctors are very experienced and detail oriented. Great selection of high quality frames and lenses. Highly recommended!!!
I highly recommend Vision Optique and Dr. Angela Marcaccio. I got my full eye exam done and also selected a new pair of glasses within an hour. No wait time prior to seeing the Doctor (had filled my insurance and address details online prior to my visit) and courteous staff. Easy parking since its part of an open mall setup and they even have Saturday appointments. Pretty good glass collection as well.
My husband and I drive across town to see Dr. Lee and the staff at Vision Optique. Dr. Lee is so patient, she takes her time with each of her patients to get to know them, enquire about their health, and plays an active role in educating them on groundbreaking research and technology.On a personal note, I referred my dad to Dr. Lee after he was diagnosed Type II diabetes. His health is steadily declining and she reached out to me recently to share some of her concerns with me. If it had not been for her phone call, my very stubborn dad would not have gone back to take his eye exam and use the products prescribed to him by Dr. Lee!Few people I know operate their medical practice with such care and service! We recommend Vision Optique to anyone looking for quality service, professional and courtesy staff, and cutting edge technology.
Friendly and knowledgeable staff, amazing technology that convinces you of the thoroughness of the exam, professional contact from scheduling to post exam follow-up and great selection of eye wear and the latest and greatest offering in contact lenses. Dr. Shen Lee and staff could not come more highly recommended.
Dr Ngo is very knowledgeable and thorough, which generated a high level of confidence in her eye exams. Very much recommend!
Great location and service. Dr. Marcaccio is friendly and knowledgeable. I found the PERFECT pair of frames.
My husband and I have been seeing Dr. Owens for almost 20 years. Love this place!
Ive been going to eye doctors, both optometrists and opthamologissts, for 45 years, and I have never had as thorough or informative an eye exam as the one I received from Dr. Owens at Vision Optique. Both the doctor and the assistants were not only helpful and complete in their exam, but they took the time to explain and show me what was going on with my eyes during and after the exam I will certainly be returning to Vision Opttique for my eye exams and glasses, and would recommend them to anyone.
Ive been a patient since the doors of VO opened, even though I have near perfect vision Im prone to the odd injury. I wouldnt trust my eye health to anyone but the doctors at VO. If you’re not receiving your checkups from Dr. Owens and Dr. Lee, youre not seeing the Best Eye Doctors in the City of Houston.I refer all my Family and Friends here and none have gone away from their appointment thinking they didnt get treated by the very best at what they do.The entire office staff is extremely helpful and the quality of the eye wear is first rate.
I had an appointment with Dr. Angela Marcaccio and she was excellent. She helped me pick out several types of glasses that I needed and, unlike the last optomotrist place I visited, my prescription was dead on accurate. Im so happy with their service and professionalism. I highly recommend Vision Optique.
Vision Optique has an amazing selection on frames.The staff is friendly and knowledgeable! Dr. Shenyang is an amazing doctor.She takes time to answer your questions and even tells you which frame looks great on you!
Complete rip off and terrible customer service. Its cheaper to go to Costco WITHOUT insurance than it is to go here with insurance. My prescription was wrong. I called to have them send me the right one and they complete ignored and forgot about it, I had to call again. AWFUL customer service. Could not have a worse experience.
I have seen both Dr.Owen and Dr. Lee. I feel completely confident in the care I receive, whether being treated for an eye condition or prescription.Their attention to detail is impeccable, and everyone in the office is incredibly nice and helpful.
Fam has used Dr Owens for years.. highly recommend
Best service and advice ever. Even if you dont buy your glasses there.
I would be blind in one eye if not for the skill of Dr Owen and his timely diagnosis. There is no such thing as a routine eye exam for him.
Always professional but also friendly. Everyone is so nice!
I fell asleep with eye open on pillow. Tore off 605of Cornea..on a Saturday at 4:45 I began my Panicky hunt to find a Doctor lest I go to ER. I found this Store, wedged in a Shopping Center (High Dollar one).They couldnt have been more capable, accommodating or friendly. I cannot stress how nice these people are, really top notch....treated me like a friend who was in pain and needed Immediate help.They gave me a 2 day Plan of Attack, followed by two weeks of similar drops and goop application, and wanted me back within two days to monitor progress. They admitted the Trauma caused to my eye may be out of their ability to help, and that it was a very extreme and serious trauma..but they would let me know and get me to a Ophthalmology Surgeon (Specialist) if needed after the first two days. It wasnt till after the fact I found them both to be highly respected and regarded within Eye Doctor Community, and it was NO Surprise. I am fortunate to have found Vision Optique when I did. (Could have lost Permanent Vision as tear was Historical..they had never seen one at 60%I have my eye working great(after allot of goop and squinting for a few days, and they are NOW entrusted with my Precious Vision. Im 4% anfd have avoided a eye doctor and glasses up till now. Bet your bottom dollar they will be the ones I trust with getting corrective Vision.I can with full Confidence Highly Recommend both Doctors Shen Lee and Dr Bradly Owens for you. Deserved every Star Available to give..and I DO NOT SAY THAT ABOUT MOST DOCTORS or MORE THAN MOST ANYONE ELSE.Staffed by Professional Class acts all the way around from front desk to back room.
Good servicenice peoplerecommend it for everyone of all agesOhnnn Fleeeek glasses selection
Excellent doctors, friendly and helpful staff, and a great selection of frames.
Disappointing