Very rude cashier, customer deserves respect. She needs another job, I dont think she likes what shes doing.
Employees are friendly and helpful. But, you should plan before you go. Go onto their website and look for the cars you need parts from. They have a map and the cats are marked and ordered and you can that placement of the car you are looking for on their website. Also, dress appropriately, I prefer not to go when it has recently rained to avoid puddles and mud. On sunny days make sure to at the very least wear a hat and if you can bring a bottle or two of water to help fight the heat and dehydration.
Cant give 0 stars because I cant. I called the place to verify that a vehicle was in the yard and they said if its listed, its there. I asked them to please check, because I was doing a 3.5hr trip and didnt want to waste my time. They said they couldnt check because they trust their database. I take the trip and boom, just like that the car was not in the lot and had been crushed already. Place is a joke, dont waste your time in this place and go elsewhere.
Found the part indeed right away...first time to visit and I was impressed.
First time at this place. It is well managed from entry to check-out. They also loan out wheel barrows or carts; very useful. There is an excellent selection of imports and domestics which are well organized in the yard. Searching the inventory is very helpful and makes it a breeze to find the vehicle in the yard. Found myself a Driver seat, arm console, and air intake housing for my 2000 Maxima; all for only $50. With these parts, my car will be like new again. Loved coming here and hunting for parts, like searching for treasure. Will definitely come back again with a friend and better tools.
Their prices, facility and customer service absolutely demolished what you have to deal with at LKQ. I will never go back to LKQ unless I have the misfortune to see they have particular car I need parts from. This place is THAT good I promise you.
Clean for a used auto parts you pull it place. Folks are friendly. Vehicle inventory online so you know what they have how long its been there and a very good idea generally where the vehicles are.
A lot of parts and vehicles but could be better organized.But I always find what I need.
Awesome experience.. lots of parts they had what I needed also.. Once you sign up as a member 10% off cashier was very friendly and helpful
A great place to go look for used parts they have everything setup for get the help you need...good prices!
I watched this place grow from nothing and have been coming since not long after they opened. Very kind and helpful employees, and an ever increasing selection of the parts I need most. This place is a keeper!
Had a great selection and parts you would normally find busted actually working and in great condition.....prices are better then 20 other places I have tried why go to these other junk yards charging what the part would cost new when you can go here ...
The yard is always dirty with parts laying everywhere, its hard to push a cart thru any row. Prices are good thats about it.
Go see what the “hype” is about... I thought it could be a good place till I got to the counter and they tried to stick it to me.
Nice and friendly stuff good prices and lots of different cars and trucks I love this place
Ever since this place opened I stopped going to lkq for many reasons including better prices. This lot is always clean and it has almost like a cement ground so youll hardly ever get all muddy. You can also go online and check if they have the vehicle youre looking for and when you get there they have a little desk where you can print out the location of the vehicle for no extra charge plus entry fee is only $2 for the whole lot, unlike other places that charge extra as if they had a VIP section. Another good thing about this place is that you can sign up and get alerts so you dont show up days after they get the car youre looking for, so sign up and dont miss out on the parts you need.Now, Ive seen a lot of comments about employees but Ive never had any issues with any of them so think it all comes down to the kind of day people are having.And last thing is... well the only bad thing about this place is that they havent updated the time they open. They open at 9am not 8:30am.
I always find good parts here, and I relax when I come here...the only thing I do not like is when the Hispanic Guy from El Salvador is checking at the checking desk, he is so arrogant! And his behavior against other Hispanic is horrible,Honestly when I see he is at front desk ..I turn back to my car and better go to another junk parts location. We as customers deserve more respect.
If you ever need Parts for your vehicle and have tools, this is the place prices are great! Clean also even though it’s a junk yard
Friendly staff reasonable prices and 100s of cars in the yard
Good place to get parts yard is normally pretty clean but cleaner than other places like this
Love this place nice friendly staff. Easy to find what you need.
This is the best use parts yard in the houston area I tell others about this place thanks u-pull-&-pay
Aside from the $2 entry fee...this is a great salvage yard. They have a large selection of most anything you want from the 1990s thru 2020. The staff was very professional, and I was surprised that all the small parts I got only cost $10. Im sure Ill be back.
I have a 33 year old suburban, they had a good amount of parts I needed.
Its a good place you can find where you need for your car
Great if not the best prices
Nicely organized and helpful staff... The only thing I didnt like was the announcements about closing every 5 minutes starting 45 minutes before close over the loudspeaker.
This is where you get auto parts if you dont mind getting a little dirty.You can call ahead, and ask if they have the car in stock you need parts from.I needed Nissan Sentra, and they had 1.
Great place for spare parts
Great place if you can pull your own parts. Prices are great for your budget..
Highly discounted prices with a copias inventory! Friendly staff
First time ever going to a junkyard and I’m glad I found this place. The lot is very neatly organized with space to walk in and around the vehicles. Huge selection and a cheap price to get in. This is like a candy store for a car guy. I will be definitely going back and back again.
Everyone there is helpful and nice!! Will definitely be back
Its a great place to look for all the vehicles parts that you need they always get new vehicles inside the lot almost every day and they have the great prices that you are looking for.
I drove over an hour to get to this junkyard to buy a wheel and when I got up front they told me the person to take the tires off leaves at 4pm. Avoid this junkyard if you value your time.
Great place for parts and prices, but the employees arent so great. Hours should be updated online. They dont close at 6pm, its actually 5:30, after getting my parts and making it to the door at 5:40 the lady at the front desk was very rude and didnt let me purchase my parts that I spent an hour removing. Not a great way to do business
A great place to find that certain part!
If ya know how to work on your own vehicle and other vehicles and you want to save money on car parts, this place or similar places are the best to look for. You can usually get parts for a reasonable price compared to buying parts at a normal auto store or online.
I’m currently working on restoring an “old school” ride. Since the car is over 20 years old, OEM parts are hard to come by due to being discontinued. Luckily, I stumbled upon U Pull & Pay Houston. This salvage yard is, by far, one of the best organized and cleanest that I’ve ever visited. I like that its online car inventory tells how many days cars have been on the yard. It also shows a picture of the car, as well as, its location (row number). I have been able to find multiple parts, switches, and glassware, thanks to U Pull & Pay Houston. With a $2 entrance fee and cheap parts, you cannot go wrong. This method is saving me hundreds, even over purchasing from EBay. Most sellers on EBay are selling parts they’ve pulled from scrap yards for a much higher fee anyway. If you’re a novice with tools, as I am, YouTube how to remove your specified part(s), and you’re good to go.
Very affordable and fair
👍
Like to give 10 stars to Alexis for her help
It’s a great place to find used car parts at a great price.... I put this review a month ago cause I went to this place the first day was fine but today dec 30 around 3:40 pm one of your employees treated me like a thief yelling at me in front of everyone
Good parts, good price, and good service to the customers
AWESOME PLACE, THEY DONT CHARGE TWICE LIKE LKQ DOES.
Really cheap and nice to find almost any car and not trashy like some others iv been to.
One place I will definitely recommend didnt have recommended in the past to everybody that asked me for parts or where I go to get mine hands down friendly people way cleaner than other places and organized if youre looking for used parts look no further their prices are among the best Ive ever come across have down.
This is the best. it has a nice clean check in and out area. a huge sink to wash your hands. water fountains to get a nice drink of water after walking around the huge lot. they have a nice, organized lot full of automobiles. the employees are nice, helpful, friendly and professional. quick check in and out. I love it.
Brilliant . better staff than lkq pick n pull. This will be my go to place
Crazy cheap prices on good parts
Great prices lines a little long to pay but overall good place. Workers are very nice.
My favorite play yard I go there often and reasonable prices
This is the best. it has a nice clean check in and out area. a huge sink to wash your hands. water fountains to get a nice drink of water after walking around the huge lot. they have a nice, organized lot full of automobiles. the employees are nice, helpful, friendly and professional. quick check in and out. most of all the prices are reasonable. I love it.
They treat you like family and very helpful.I love going to them cause they respond with respect and good answer
I love this place. I have been to many salvage yards and nothing like this one. Awesome place. Congratulations to a well kept place. I want to broke something on my car just to revisit these place.
You can search for a part before paying to enter. The prices are good
Parts are a bit expensive
Good start
Nice people working here convenient
Great staff, great selection of cars to pull parts from. I’ve pulled parts for 5-6 different cars for myself and family, inventory and price search on their website is super helpful! Setting up alerts on their website is super helpful. Set up vehicle models/years and you’ll get an email when a fresh car is put on the lot. I’ve been to many other pull-a-parts in Houston and this upullupay is my favorite.
Decent salvage yard. They have a massive selection, state-of-the-art inventory system, and I love the carts big enough to work as a mobile workbench.Two suggestions:First, customer service is a bit lacking. The associates need to be focused on getting customers in and out of the yard. Every time I have been there, there would be one or two people checking in customers and two other people standing around behind the counter while customers stood in line waiting to pay for parts.Second, sometime needs to sweep the lot AT LEAST twice per day. I picked up four screws that were behind my parking spot that I didnt see when I drove up. Customers coming here likely already have something theyre trying to fix in their vehicle. They dont need to add flat tire to the list.
Clean place I find everything I need good service
So many car and truck parts to get, big variety. Inexpensive
Dont understand why if there buying the part why do the have to pull and pay shouldnt the customer just have to ask for the part and get it to them instead if having to do extra work
Organized and well set up.
Definitely love this place. People are chilled and make sure you bring lots of sunscreen/tanning lotion with hydration sources. If you wear dark colors... Dont wear dark colors. Go to a thrift store and get some light colored clothes, gloves since tools and car parts can get hot and have fun. (If the company comments this last part a no, Ill delete this part of its not possible)--> If you want to teach your kid or someone you know how to work on cars, bringing them would be a great learning chance.
Always find something good here
You may have to hunt for the part you need, but the employees are curtious and helpful. And the prices are responsible.
Though I didnt find the part i needed,there was a lot of parts for sure to pick from. I would definitely go again.
I love this place. I always find what I am looking for.
ABSOLUTELY AMAZING! Staff is super nice and helpful and the cars are all laid out just the way the map is online. Everyone was really friendly! Prices were very reasonable! And I love the junkyard doggo 😍
Great prices the guy Adam was helpful and informative
Good prices in parts, staff was friendly. Organization could have been a little better -- many of the cars I had looked for were not located on the rows stated on the website. Interior parts are hard to find as well as wheel covers. Be sure to bring your tools. Jacks are not allowed but you shouldnt need one as most cases are on blocks.
AFTER PRESSING#2 TO SPEAK TO A CLERK.. THEY PUCK UP AND HANG UP WITHOUT SAYING ANYTHING!!!! HAPPENED 2x IN A ROW, LAST TIME I VISITED THIS BUSINESS THERE WAS EMPLOYEE STANDING AROUND THE LOBBY FLIRTING WITH THE OTHER EMPLOYEES WHILE TRYING TO DO THERE JOBS.
Great place very organized! Huge inventory and fair prices.
Bad service!! The employees are so rude and they start laughing and talking about the customer and they dont honor the 30 day return policy for store credit no cash back.
Definitely has a large variety of vehicles to get the parts you need. No need buying new ALL the time. Sometimes, the part you need comes from a used vehicle that has nothing wrong with that part.
Big lot, great variety of cars and trucks and good prices
Excellent service. I don’t remember the ladies name at the register but she was very helpful in assisting us on finding the vehicle and I told her she would get a good review on Google. Lots of inventory and well organized and good prices. I will be back.
Excellent place to buy parts at a great price
Affordable prices
Great staff and great prices on parts you are looking for. this place has most of the stuff that another places mostly wont. Make sure you bring your own tools, but if you forget them once you pay you have all day till 5pm access to the yard.
I love this place because I always need a part to pull
Worst place ever and rudest people at the desk, DONT GO HERE!
Cheap parts and excellent customer service!
I come from all the way from Dallas to come to U pull & pay. This is a very clean yard with all the cars organized so you can easily find what you need. Prices are very reasonable. As long as they have a good selection, Ill keep coming back.
Very clean yard with helpful and courteous staff. Like all “You pull its” it’s hit or miss to find what you need. Do to their large inventory, they made my day and at a great price too. Thank you
Come here all the time and never leave disappointed.I always find what I need.
In disarray wow unbelievable
Good place for parts
If you want to save money on auto parts this place is a great to visit, the yard is in order, not like LKQ where you cant even walk between the vehicles without tripping over something. In my soundest opinions LKQ has become a regular part store, with two entrance fees. U pull & Pay only has one fee and they dont ask you what vehicle you got the parts off.
Its a good place to get used auto parts.