Had to wait a while because 2 people couldnt find the part which i found off of carpart, but then the main guy looked for it and found it. Service is good
Not a friendly atmosphere. Did not seem like they wanted to even answer the phone
A guy I know worked there and stole all of the Buddhas money 8( His name is Remache
Horrible service!!! We called to ask for a specific car and the lady who answered the phone had a bad attitude. She said they had the car we were looking for but we had to come for ourselves to see it instead of just telling us over the phone if they had it. We drove 30 minutes and sure enough they didn’t have the part. We walked in the office and she a barely looked up from her computer. The employee told us to have her check in the computer but she wouldn’t. Don’t waste your time!!!!! They don’t care!!!!
He says if you serious come take a look no pictures !!
Fair prices and willing to help find the parts
I wouldn’t recommend this place to my worst enemy. Whoever is working the phones there needs to learn some manners.
Very bad serviceDont respect customersThey till u we have and let u drive all the way to they location and till you we dont haveVery bad location
This auto salvage junk yard is the best in Houston, I tried other places before but was not at all happy. Ever since I found Mittag Auto Salvage I instantly become a customer for life. They are very nice and knowledgeable and always manage to help me find the parts I need. Highly recommended!!
I bought a used battery for 30 bucks and worked beautifully.... Thank you guys! You all made my day... I thought I was going to have to waist on a brand new one. Appreciate the great help!
My husband and I came here for some auto parts for my sons car and we found them here. So happy they got what we want and they are such nice people. Highly recommend this auto parts business.
Called to see if they had a tire rim to match my car. A guy search his stock and found one. It was in great shape. Went in paid for it and left! Only reason I didnt give 5 stars is because they didnt offer to put the rim in my car for me. Wouldnt stop me from returning though.
Great store. Very convenient location. Employees where awesome. Jose helped me find everything I needed at the moment. Will definitely be back.
They said they had the parts and to come pick it up but they didnt and had to follow attendant into yard only to find out that they didnt have it all. Poor business practice.
This place is amazing. They have almost everything you need and are extremely fast and very courteous
The lady that works the front desk was extremely rude when I called about a part made me uncomfortable to the point where I didn’t even want to go to get the part that I needed
So bad service and the people working in the front office not helpful and they doesn’t care to customers
All the reviews are fake with fake account. They make me drive 2 hours and they confirm that they have 2 parts I need and after I show up they send me to the yard with one of the employee and they said sorry we can’t find the parts. Be careful wasting your time
My car was broken in and I had to replace the window and I found this Mittag auto parts. Got me a perfect match with a very good price. I was very angry with whomever broke into my car but this Mittag place made me feel a whole lot better. Good people working here!!
Best price for used auto parts and excellent customer service. I buy from this auto salvage many times and always had the best experience.
This place is probably your best chance of getting an auto part for your car. They have a huge selection of every car models, plus their prices are incredible. High recommended place for any auto and body shop in Houston.
I just called to ask for a simple door handle and that was the rudest phone call i have ever had. The phone was answered immediately however she was just talking to her coworkers about something completely unrelated as i was waiting for a response. Then when she finally said hello it was in the rudest tone ever and she asked me like 2 questions said no and hung up on me. i have never experienced worse customer service.
I stayed there for around 25 minutes and none of them came to ask me what I need, or want. The worst customer service I have ever received.
I called and they had me on hold for a long time because I guess it was the end of the day so I called back and they just picked up and then hung up
Very good and knowledgeable customer service. Thumbs UP!
Very good junk yard for used auto parts right here in Houston.
I got the right part for my car and could not be happier, good price and good service.
So lucky I found this place. Got the part I need for my truck at a good price compared to other places I called earlier.
The sales person names junior is very unpolite, rude, and liying about the parts, he give us the incorrect parts and he excuse when you tried to exchange it, i dont recomend you to buy on this bussines, is better opcion buy on auto depot salvage parts whit gilberto nice and honestly peolpe or LD trading with joaquin or mike the owner of the bussines very nice an respect, honestly people.dont lose your money people on this bussines mittag
I highly recommend them, as they do good work and are very dependable
This place is above 5 starts. Great prices, Great customer service.
Unfriendly staff, u can not even ask about any part
I dont think the lady who picked up the phone knows what shes doing
Great business, ive been dealing with Henry and Kim for years ....
IF I COULD USE LESS THAN 1 STAR I WOULD. I BOUGHT AN ENGINE AND IT WAS INSTALLED BY AN ASE MASTER .TECH. THE ENGINE HAS A 30 DAY WARRANTY. THE TIMING BELT BROKE AFTER 5 DAYS AND BENT THE VALVES. MITTAG SAID WE DAMAGED THE ENGINE WHEN THE ENGINE WAS INSTALLED.IN OTHER WORDS THEY WILL NOT WARRANTY THE ENGINE. IM SCREWED OUT OF $1700.00..
Buyers beware; they overcharge for restocking fee. Even if they say that, you get a 30—day warranty. They also will not admit if they have sold you a defective product for example: a “transmission”. As for my experience, they have become to me a very “UNTRUSTWORTHY” used part store.
Customer servise is horrible
Called this place, and they give some outrageous prices, litterly parts were cheaper Oem NEW, i hope they can pick up a better call service for this industry, but by the looks of it they have been down the same rd with old reviews,Plz do some research on part prices instead of practicing gouging
She was rude. She tried to tell me what kind of metal my rim was and wanted to charge me $85
Attitude on the phone I wouldn’t call this place again.
They say 1 price on the phone and go up when u reach...rip offs and they the most expensive salvage yard around
I wish I could give a lower review. I called this location to see if a certain vehicle was there and was hung up on four times by a woman that kept telling me to come see her in her face. Horrible service. Im actually appalled by her behavior.
Mitag is a good salvage yard
Horrible rude and not caring about customer service
Real sorry group of people running this thing. They are Lazy, rude, disorganized, & just plain useless.
Henry was very rude when I called over the phone and wasnt very helpful . Please give him another training on customer service. Thanks in advance
AllAlways a good place to do business!!!
Rude and need to get shut down !!!
Was gone buy a bed for my truck from them and im 4 hours away from them and they was to lazy to get off they ass and send me a pic of the bed they will never have to worry about me sending anybody to them
If i could give this place negative stars i would call was answered right away but the lady hung up on me before i could even explain to her what i needed saying sorry no help bye like who runs there company like that????
Horrible
The worst
If you need a part that usually have it
Rude on the phone
Straight up will do business again .
Rude