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Safe Tech Auto Glass
15825 TX-249, Houston, TX 77086, United States
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Safe Tech Auto Glass
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Re
Review №1

I highly recommend Safe Tech Auto Glass. From the moment we contacted them for a quote, up until we were done with the repair, they did a great job with communication. Jacob took care of us from start to finish. I hope to never have to replace a windshield ever again, but Ill definitely use them in the future.

Ja
Review №2

Amazing survive! Jacob went out of his and drove all the way to my job. He was very honest with me and fixed my windshield instead of trying to sell me a new one. Very happy with the outcome.

Er
Review №3

Austin was professional, friendly, and fast in fixing my rear passenger window. We called on Friday and was able to get an appointment on Monday. Once there, the replacement took less than 2 hours and quality was great. I will come back here for any auto glass needs and recommend it to anyone.

An
Review №4

Staff was attentive and professional, that took great care of my car. The K9 employees were very welcoming as well!We will definitely be using Safe Tech for our auto glass needs Im the future.

as
Review №5

Very professional service & friendly! Thanks again for a job well done. The dealerships use them so you know they do it right the first time.

Ma
Review №6

Everyone at Safe Tech is so kind and professional! Amy is so helpful and fun to work with. She is fast and knows how to make you feel comfortable with any questions or concerns you may have. Truly the best! 100000% recommend the company and Amy!!

Sa
Review №7

Ive updated my Review as Austin personally reached out to me, assumed responsibility and professionally corrected the error. There was miscommunication between 3 individuals that caused this situation but again Austin immediately handled it, thanks Austin.We were recommended by a Toyota Dealership to Safe Tech to program a camera installed in the windshield of a 2020 Toyota Corolla. We dropped off the vehicle in the afternoon but then received a call stating that it could not be programmed due to it being an aftermarket product. We have used them in the past for the same service without any issues but this time they said it could not be done. We asked if there was a charge and we were told no, not a problem we would take the vehicle to a different store. When we get to Safe Tech to pick up our car we were now told that we had to pay the full amount. Even though they could not program the windshield and even though we were text stating that there was no charge, they now wanted the full amount. We tried asking for assistance as the service was not completed and we were already told there would be no charge but they would not even offer a $1 discount. As a small business ourselves we understand how every dollar counts but you would think they would work with customers when they could not perform the service requested especially when there was no costs involved. Not Safe Tech, they would rather lose a customer than do whats right.

C
Review №8

Highly recommend this place! Family owned business, friendly, very professional, clean waiting area, excellent customer service, prompt, and did a great job! This was my first time using them. I came in with a quarter size chip on my windshield and left with a tiny spec! AMAZING work by Austin.... thanks so much! A shout out to Jacob, the store manager, who took the time to explain the process, answer my questions, and efficiently handled the invoicing and payment process .... I was out within 45 minutes! Thanks again!

C.
Review №9

Ive (unfortunately) had need to reach out to Safe Tech a couple times for windshield replacements. They make the process smooth and painless, from ordering specialty glass, making a home call for replacement, recalibrating safety sensors/cameras, and even small touches like using a heat gun to remove and re-affix dashcam mount. Wouldnt hesitate to recommend.

Br
Review №10

Ross took care of me when I got a big rock chip in my brand new Tesla. They were able to repair the windshield without any problems and completely disappeared 10/10 would recommend to any Tesla owner

Ap
Review №11

As a first timer using insurance for a windshield replacement Safe Tech Auto made this claim so seamless and easy. They walked me through the steps and pretty much worked with my insurance company for it all. Special thanks to Alyssa for that and keeping me informed and on schedule. Not sure who worked on my car, but job well done. Definitely coming back if the need arises.

jo
Review №12

Excellent customer service and friendly staff. Highly recommend this shop for glass repair and replacement.

Ju
Review №13

Well I really cant say much more than everyone else. Literally a 5 STAR Google RATING. so I will keep this short I want to give a shout out to the technician Andrew for coming out in the rain and fixing my window ( looks great by the way). Also a shout out to the office manager and assistant, both ladies were very patient and willing to help with working around my schedule. So if for some reason you still havent made up your mind after reading all the five-star ratings and you get to this one let me say forget about calling anyone else the staff at safe tech Auto are absolutely top-notch, businesses run like this are hard to find these days so thank you team I would definitely use you again if ever needed. 👍👍👍

Ro
Review №14

The Safe Tech team at Toyota is the best! Jacob and his crew member, Flo, were so friendly, so professional and excellent in repairing my windshield. (I almost hope I get to go back again!)Good job guys!

Re
Review №15

Replaced my windshield about 3 months ago, and yesterday we had another chip and drove straight there and they fixed it right then and there. Jacob and Austin are wonderful...very professional, friendly, courteous in helping fix right away as we had somewhere to be. Would definitely recommend them and use them again, hopefully we wont have too anytime soon.

Gr
Review №16

Flo was really great and informative when helping me with my windshield chip. Thank you so much!!! The work is amazing!

AM
Review №17

It was very easy to set up appointment. Jacob, the manager, was very friendly and professional. He explained how the windshield will be repaired. I was referred to contact Safe Tech by the windshield warranty company as it’s on preferred vendor list: I am totally agree with it.

Eb
Review №18

Very professional and friendly from start to finish. Love the hospitality and care. Replaced my rear passenger window pretty quick. Thanks for your help guys!!! Keep up the great work.

An
Review №19

Wow! This place is awesome. Im a new driver and learning who to trust to fix my car when something goes wrong. Everyone here was super helpful scheduling my windshield repair & you took care of everything so easily during my appointment. Thanks Safe Tech Auto Glass!

Ap
Review №20

Jacob Hazen was absolutely the reason I chose this company! Incredibly knowledgeable and professional! Made the experience absolutely delightful! Would 100% recommend this company before any other

Ch
Review №21

This place is fast, friendly, professional, and very convenient. They came to me, which made things allot easier. Andrew was the technician, and he communicated very well, was friendly, and went the extra mile. I stumbled onto this place looking for a windshield replacement service and will definitely stick with them from now on. Thank you for the great service yall!

Cy
Review №22

I used this business at Fred Haas Toyota, Toyota World in Spring Texas. Jacob, sales manager, was very professional and on time with my appointment. I drove right in the designated appointment, and was taken care of promptly. It took a total of no more than 10 minutes, with. a job well done. Thank you. I would use this company again, if need be.

Tr
Review №23

Outstanding customer service, exceptional work, and reasonable prices. Brought our brand new truck for a windshield replacement after a large rock left multiple cracks. Operations Manager, Austin gave me a detailed quote and a next day appointment in a matter of minutes. We have used the company before for a windshield repair and was already pleased with their professionalism and work. Very impressed and highly recommend.

We
Review №24

Every conversation with the staff here has been met with a professionalism not found many places anymore. I feel like the staff enjoys their job and actually wants to help. A big thank you to Austin for doing an awesome job on my repair. I highly recommend Safe Tech for your auto glass needs!

Ar
Review №25

If you ever need your windshield replace or repair this is the place to go. They were so helpful with everything or any questions I had. Thank you again for taking care of my truck.

Ar
Review №26

Wish could give them higher rating. Have used them twice now and both times their work was outstanding. However, the “stellar” customer service is best ever! Will use them only and recommend to anyone needing this type of service.

St
Review №27

Great price. Very quick service. Excellent customer service. Called at 11am seen at 330 On the road 440. Family owned. Definitely worth getting a quote.

Fe
Review №28

Ive had 2 vehicles windshields replaced in a span of a couple of weeks and I had a great experience both times. The loaner car was ready to go and the car was finished when they said it would be both times.

Ni
Review №29

Would like to thank Jacob, Manager and the staff for being professional and the staff for working on my personal car. They have work fix our chipped windshield and broken windows on our car.

Hu
Review №30

Came into safe tech with a rock chip, and Adam took care of me in 15 minutes, very quick and easy

Tr
Review №31

They promised my car in an hour and they met their goal. Jacob from the initial consultation to the technician actually doing the installation everyone at Safe Tech Auto Glass was friendly and professional. My new truck got broken into. They made the best out of a horrible situation. The window looks like new. I strongly recommend their services for anyone in need.

Bi
Review №32

Excellent service. Friendly customer oriented staff.

Wi
Review №33

Ross was awesome! Excellent service and took care of us. Highly recommend.

An
Review №34

Jacob did a great job explaining the situation of the car window shield and did an excellent job fixing it! Didn’t even notice that there was even a crack on the window after it was fixed. Thank you for your service! :)

Be
Review №35

Was amazed at how quick the process was. I really have to look to even see where the ping/crack was. Thank you Safe Tech!!!

An
Review №36

Fast and excellent work. Office staff were incredibly hospitable. Gave me coffee and the remote to the TV.

Ju
Review №37

My vehicle was broken into in Houston, and this company handled my repair. Very professional from office to tech. Amy was amazing, Quinton who scheduled my service, and Ryan the tech who serviced my vehicle. Wonderful group of people. Definitely recommend! 5 star service!! Great job guys!

ka
Review №38

My car was robbed the night before, resulting in a busted window. Jacob (Jake) answered the phone and immediately found solutions that allowed me to make it to work, and have my window repaired same day. Phenomenal work, excellent customer service, I appreciate them for taking me in on the short notice. I will be going back for future services.

Ph
Review №39

Excellent, professional service! Worked with my insurance, came to my home to replace my windshield the very next day. Tech was quick, professional and polite. Highly recommend and will use them in the future for any auto glass needs.

Ca
Review №40

Safe Tech just repaired my Model X Tesla windshield.They ordered windshield from Tesla then set up an appointment, installed the windshield, and had it ready the same day. My Model X cameras worked flawlessly afterwards. No wind noise. Have not driven 100 miles yet, but everything was spotless and the winshield looks great. Auto Wipers worked on way home. My insurance covered everything except deductible. They lifetime warranted their work on this windshield.

Pe
Review №41

Exceptional customer service.From the first call to that actual install they went above and beyond to get my vehicle repaired and get me back on the road. I will definitely use them and recommend them for all future repair!

WI
Review №42

They found me a location that was convenient and had me in and out in less than 30:00 minutes.Job well done

Ra
Review №43

I chose Safe Tech due to the reviews and proximity to my home. I had a starburst chip in my windshield on the drivers side. My car is fairly new, so I was upset to have a chip so early. I took my SUV to the Safe Tech on 249 & Beltway 8. Jacob, the technician who greeted me was friendly, polite, and professional. He offered me coffee and water twice. He explained the repair process and timeframe. The repair took less than 30 minutes and the cost was very reasonable. I could not tell that there had ever been a chip in my windshield. It almost disappeared completely. There is a small dot where the chip used to be, and you have to search for the dot to find it. I was more than satisfied. I highly recommend Safe Tech. You wont be disappointed.

Ch
Review №44

Great service & price! Kyle arrived on time, finished his work within the time promised and explained follow-up care. Will use Safe Tech again.

Be
Review №45

Quentin did an awesome job getting me scheduled the same day I called in, I know how hard that can be. My truck was broken into while visiting in Houston and these guys came through! Ryan the tech was also awesome, did an amazing job getting the windows put in and was very detailed in explaining how he did everything. Great job!

Br
Review №46

Jacob helped me with my rock damage on my windshield, very polite and professional. Had me fixed up in no time at all, great service!

Sc
Review №47

Great Experience, THEY ARE PROS. Had a chip repaired in my Land Cruiser and had the window replaced in my son’s FJ Cruiser. Both exceeded my expectations, were finished ahead of time and were much less than their competitors. Their staff is very polite, very professional and appreciative of our business!

To
Review №48

They made sure, at every step of the install, that I was aware of the progress. Very good people. And outstanding work ethic.

We
Review №49

From the initial consultation to the technician actually doing the installation everyone at Safe Tech was friendly and professional. I strongly recommend their services for anyone in need. I will definitely be recommending to friends and family. Thank you Safe Tech and thank you Chris for doing an amazing job!

Ed
Review №50

Fast and good service! Came right to my house to switch out a cracked windshield and Andrew was down within an hour of arriving. Definitely recommend Safe Teach!

lo
Review №51

Safe Tech Auto Glass was family owned. I was very much blessed and truly impressed with Austin, he was so amazing he did take of my repair so perfect cannot hardly see the Crack on my Windshield, he did excellent jog well done professionally. If you need repair make sure you asked for Austin Co-owner of Safe Tech Auto Glass. Am so very happy With the repair Excellence my Toyota RAV-4 look like nothing happened and on top of all this he was very nice and so patient with my needs. I also asked him if he knows any body for tinted windows cuz after he fix my car I thought of putting tinted cuz in afternoon 4-6 pm the Sun truly blinds me. So he recommended me NP Audio Shop for tinted windows he said you can go there asked for Shawn and I did it was awesome I got my needs in list.than 1 hour. Thank you so much Austin I appreciate your service and you did above and beyond as an Co- owner God will Bless you more business more power to you and your Dad.

D
Review №52

John did a great job! He replaced my windshield in my plant’s parking lot in the Houston sun! He was quick. And also showed me where the old windshield wasn’t properly installed or sealed. Much appreciated!

Ia
Review №53

Ross did an excellent job with the entire process of explaining insurance to completing the repair. top notch gentlemen, will be using this company again!

Ke
Review №54

Jacob was great; the process was seamless. He handled everything and I didn’t even have to pay for the repair with my insurance. Flo called me when he was on the way to my work; and the repair looks great. I couldn’t even find the damage after it was repaired. Thank you STA and I’ll be back if I need to. When Jacob says we take care of you like family. He means it! Thank you

Jo
Review №55

These folks have windshield repair down to a science. Worked with my insurance company and got me in and out in less than 30 minutes. Thanks to Jacob and the team for an excellent experience.

As
Review №56

I was first upset about my crack on my car, until JD gave me a call back about my crack and explained it more. Absolutely admire his personality and his help and explanation was great. if you need a guy, go to him.

Wa
Review №57

Austin Kilber the manager was excellent! He squeezed me in when I was having a bad day and he fixed my broken window of my truck. Austin was a professional, knowledgeable, and very helpful! I definitely recommend this place!!!Everyone at this location was great as well! Very helpful and friendly!

Ro
Review №58

Ryan was very professional, polite and did a quality job on my truck. Definitely would use their services again...👍

Jo
Review №59

Very friendly and quick. Will definitely use again.

Ib
Review №60

The professional and great customer service was exemplary...thanks to Austin for going above and beyond to repair the window from my truck. The temporary window covering on a weekend was a great help and relief to any additional damage to my vehicle. I STRONGLY recommend this place for your auto glass repair.....Much appreciated!!! A+++ Thank you

Am
Review №61

Great experience-Jacob, the Sales Manager, was extremely welcoming and informative. I cracked my window due to driving on the freeway while a rock hit it. It left a small crack- he reassured me that it was a very easy fix. They did a wonderful job, highly recommend!!!!

Je
Review №62

Ross came by and did an awesome job repairing my windshield. Quick, professional, and friendly. Thanks!

Da
Review №63

Jacob was great and fast. Came in at 3:30 end of day and took the time to take care of us and fixed the windshield with out an issue. Very great job. Will be back if I have any issue.

Sh
Review №64

The service was great! Simple to arrange and took exactly the amount of time they said!

Ka
Review №65

Jacob Hazen Thank you sir, I appreciate your advice and service today. Hes a man of is word astute, impeccable, client rappaport relations. Melissa also is valuable and instrumental in this process Im am well please. Very accommodating. 5 star

Le
Review №66

Fantastic and quick service given by Jacob Hazen. Highly recommend him for all your windshield repair needs!!!

Do
Review №67

On a Holiday weekend( Sunday after Christmas) not only was the office open and staffed, but they were able to make an appointment the next day for replacing an entire windshield. Ryan came to my work and was fast and did great work! Will defiantly come back should anymore branches fall and shatter my windshield!!

Bl
Review №68

I dealt with Austin and Chris for a mirror replacement and to repair 2 chips in my windshield. They were able to schedule the service within 24 hours and it turned out great! I also did a lot of price comparisons and they were by far the best price without sacrificing the quality of work. 10/10 would recommend!

Mo
Review №69

Great service from Jacob, Austin and the team here at Safe Tech. Quick and easy windshield replacement honoring dealer warranty.

Ro
Review №70

Jacob was very helpful and professional, got the job done quick and for a good price.

De
Review №71

I have used safetech 3 times since I know about them. Replaced windshield once and repair windshield chips twice. They’re are professional, delivering quality work and excellent customer service. Just had my windshield chip repaired by Quinceton, it looks almost like it never happen. Very happy with the sevice safetech provided.

Ma
Review №72

I had such a great experience with Austin. He took care of my windshield replacement and kept me informed throughout the process. They made filing the claim with my insurance such a breeze. It took no time at all. I highly recommend using their services.

sa
Review №73

Came in with three chips and a fracture across my whole windshield and they took care of everything in a timely manner all for a reasonable price

Ri
Review №74

Perfect place, really good and professional service

Fa
Review №75

Andrew put in my new windshield- what an amazing meticulous job. Done to perfection. I appreciate the good work. Paige arranged it all. She is very professional and nice. I highly recommend this place. Very satisfied

Ya
Review №76

My experience with Safe Tech Auto Glass was amazing this guy Austin Kilbert was the best guy and all the staff they replace a windshield of my new Toyota CHR and I was afraid at the beginning but honestly they do a Great and very professional job Great explanation and all that was the best I recommended with 5 start. This company are the best period.

Ne
Review №77

Jacob took good care of me. Great service

Da
Review №78

Mr.Jacob is so friendly and they did their job super quick! Definitely recommend you to visit here. The best glass replacement place in H town.

Ja
Review №79

KYLE HAHN was amazing very knowledgeable and personally enjoyed talking to him keep up the hardbwork

GE
Review №80

WENT TOYOTA LAST WEEK AGO AND GOT MY ROCK CHIP FIXED JD WAS GR8. I WANTED YALL TO KNOW HE WENT ABOVE AND BEYOND. WEEK LATER HE REACHES OUT TO ME TO MAKE SURE EVERYTHING IS DOING WELL. SOLID BOY

Mi
Review №81

Perfect job with nice people

ye
Review №82

Austin was extremely helpful and informative. He went above and beyond to answer all of my questions and get my care taken care of. I will definitely keep using Safe Tech Auto Glass! Thanks guys!

Ja
Review №83

Kyle was very professional and I could tell he knew what he was doing. He explained the process thoroughly.. That made me feel better because I was nervous that something might happen to my car during the process. But Kyle did an excellent job! I would highly recommend Safe Tech!

Ry
Review №84

What a great experience! They went out of their way to accommodate everything. They had to special order a part and made sure to expedite it. As soon as the part came was in they were on the phone with me and had me out the door the same day. The level of professionalism was excellent. They will definitely be my go to shop for auto glass in the future.

C
Review №85

I absolutely appreciate this business so much! Everyone I spoke to was very courteous and energetic. Jacob and Amy assisted me with ease and answered all my questions in regards of my car & window. My passenger side window, I would say, was easily fixed in a jiffy; dropped my car off around 10:30 or so and received a call to pick up at close to 1:30p. Again, I truly appreciate everyone I was in contact with and their amazing & quality customer service! I will be recommending Safe Tech Auto Glass to everyone I know! Thank You guys❣️#HappyCustomer😊

Fr
Review №86

My experience with Safe Tech Auto Glass was exceptional from the minute I made the call. The person that answered the call was extremely profesional, once she new my name she used it throughout the call. The then transferred to a tech that confirmed my info and gave me several quotes and explained the difference between them. I asked if I could call them back after I received the quotes and he said no problem. After calling other places and not getting anywhere near the same prices I decided to call back. Throughout this call my name was used and the same level of professionalism was exhibited.After all the details were ironed out I received updates from Ryan (the young man that did the installation) from the minute he left the shop on his way to pick up my windshield to his estimated time of arrival. Ryan was extremely knowledgeable and thorough when explaining the process and also called me by name throughout.I’m very happy with the work done and the experience and will be recommending them to everyone.

de
Review №87

Use JD. He makes sure everything is ready and repaired properly! Only use him!!

Ea
Review №88

I felt like I was right at home and very welcomed. The service was Superb and excellently done to my satisfaction. Thanks Ryan for taking great care of my sons truck as if you were working on your own vehicle! Highly satisfied and will recommend you to everyone that I know and meet.

Da
Review №89

Austin was great ver fast and professional.

B.
Review №90

Chris was really knowledgeable about windshield repair. I had gone to a nearby windshield repair place the first time my windshield cracked and within a year of having it replaced, it cracked again. I decided to try Safe Tech Auto Glass after seeing one of their trucks on the freeway and noticing the high reviews on Google. Chris pointed out some red flags when replacing my windshield and Im so grateful that he explained the difference between that quality of work compared to what Safe Tech has to offer. I greatly appreciate how he took the time to explain so much to me and not simply replace it and then ask for payment. Good to have that knowledge, thank you Safe Tech Auto Glass!

Da
Review №91

Ryan was very professional and had great communication! The whole experience was hassel free

Ni
Review №92

Flo and David did a great job catching and fixing. Hope to get their services again in the future.

St
Review №93

On 11/8/19 I woke up @around 7am ready to enjoy my day off. Heading to my car @8am I noticed that the window on the drivers side was on the ground. So were the windows of 2 vehicles next to me.This is the second year in a row (around the same time) that thieves targeted my apartment complex and the surrounding complexes, and both years my car was one of them. I called my insurance to file a claim and started calling around to find a glass shop. Most of the places I called didnt have any appointments until Monday. I checked a few more places and low and behold Safe Tech Auto Glass had an appointment for that day. I spoke w/ Paige who scheduled my appointment and also called my insurance on three way to get the process going. She was beyond helpful and answered all of my questions. Chris was the tech they sent out to replace my window. He was very nice, professional, made small talk, and he did a great job in less time than the dealership quoted. He cleaned up all the glass in my vehicle as well as the glass that fell on the ground, and he did a great job. Last year I had such a hassle getting my window fixed, but this year Safe Tech Auto Glass made it a breeze. Thank you for your outstanding customer service and for going the extra mile for your customers.

Ca
Review №94

Great service fair pricing and repair was complete on time!

Da
Review №95

Safe Tech Auto Glass did a wonderful job replacing the broken windshield on my palisade. It took just as long as they said it would and even filled my tires that were a bit low because of the cold weather. Couldnt ask for a better deal.

Le
Review №96

Ryan came by today and saved us a ton of money he found out that our back light was leaking and not the back windshield! I highly recommend to use this company over anyone else!!

Jo
Review №97

Jacob was great! Safe Tech Auto Glass is a no brainer. Fast and clean lobby. I will be back if I need replacement in future

Lu
Review №98

From the moment I talked to one of the reps over the phone I knew I was in good hands. My issue was taken cared of and Austin thoroughly explained what was wrong and what they did to fix my car. I highly recommend coming here!

Jo
Review №99

Amazing service and staff! Jacob initially took care of me when I arrived. He was courteous and professional, very thorough and thoughtful. Next my insurance was processed quickly and easily by Paige who was also incredibly friendly and professional. The work was performed and completed with speed and accuracy by Austin who also was engaging with a professional and friendly attitude. The Safe Tech Auto Glass company has provided an absolutely flawless experience and I highly recommend this overachiever as your choice for glass repair.

Ha
Review №100

They gave me a very decent price and went above and beyond to take care of me! Super sweet group of people & very professional.

Information
67 Photos
100 Comments
5 Rating
  • Address:15825 TX-249, Houston, TX 77086, United States
  • Site:http://safetechautoglass.com/
  • Phone:+1 281-246-4444
Categories
  • Auto glass shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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