I was able to get my car in the day after I called, that is about the extent of anything good about my experience. I had the windshield and drivers side vent glass replaced. The first thing I noticed when I picked my car up was that the side glass was filthy - absolutely covered in fingerprints. The second thing was the manufacturers name was crooked on the side glass making it appear that the window was in crooked. Lastly, the rubber piece was folded in under itself leaving a gap next to the glass. I took it back for them to fix the rubber piece and then left with rubber cement on the frame of my car. Apparently the fact that it has been folded the way it was meant the rubber wouldnt lie flat next to the window anymore, so they used some type of rubber cement to hold it down. That would be fine, but where the glue is is not next to the glass. Chance (manager) was very apologetic, but honestly, the whole thing looks extremely unprofessional and Im not pleased to have spent my money there. It was hard to get a great picture, but you can see the black cement on the inside.
Quick, and easy. Also more than half the price of the other guys...
Had to have a chip repaired in my winshield after being hit by a rock. Less than 5 minutes later, its fixed and Im on my way home. Will definitely be returning if I need glass work done.
No feedback I will never call them again.
Great, courteous and fast serviceAffordable also.
Even after having the windshield replaced last year and started leaking again the redone their work and made it right they are good and honest people to do business with
They had the new windshield installed in about 30 minutes.
Best price. Excellent work. They used the VIN on my 30 year old pickup truck to find a perfectly matched tinted windshield. I contacted them in the morning and drove away with a new windshield in the afternoon.
The clerks are nice and friendly but there was broken glass left inside of my door where i have to take the inside panel off to get to it.
They are cheap but you will still see the crack when done...had to go to another place to do their job
He was fast and efficient, but it cost me 205$ for a windshield and their add says half off..
Good job done quickly. Less than 30 minutes.
Great service and friendly staff.
Had my vehicle in there to replace windshield. They lied to me and tore up the trim on my windshield. Not a good place to go.
Excellent service and installed quickly. Hassle free insurance claim submitted. Very happy.
Great service and very nice/polite technician.
They were to quick to get me in and out. Work came with a warranty.
5 ⭐️ They replaced my Blazer windshield very quickly and at a good price! Drove away happy with a beautiful, clear windshield! I’ll be bringing my wife’s car to them for a chip repair next! Thanks Auto Glass Now!
The new windshield was replaced quickly, and it was a very clean job. Definitely recommended. So much better quality than the other place Ive been!
I have used this business before because they have really good prices and the service is exceptional! Josh came out to my house and replaced the windshield on two of my vehicles. He was polite and very comfortable to be around. I called Chase to make a payment and he was also very friendly. This place has great customer service! What the price I was Quoted for just my car Is the price I paid here for both my car and truck. Great prices friendly service highly recommend!
Nice and down to earth people.
They were friendly and professional. The whole process was quick and the price I was quoted was the amount I paid. There were no hidden fees or surprises. I will definitely be a repear customer if I break another window.
Fast and friendly
Best and friendliest with the care of your auto glass!!
Made an appointment for Saturday morning when I got there he said I had no appointment and he acted could careless if he helped me r not
Great experience! Kary was great at front desk, and Dave and Jerry were great in service. Called them at around 9 am to see how soon I could get my windshield replaced. I wanted the original Jeep part, and they were able to get the part and new windshield was installed by 4pm the same day! Great customer service. They came highly recommended, and they did not disappoint!!! Thanks guys, Kim Clark
What an AMAZING place! I’m from Wisconsin and was in a bind when I was on my way to Texas and my windshield cracked. They were able to help me out right away and get things done in a quick manner. Both Dylan and Taylor were extremely kind to me and I’m glad they were able to make a horrible situation be a pleasant experience. Thanks again guys!
I had my windshield replaced by them and it allowed air to leak into the vehicle. I went back for them to fix it and when I drove away I had to return again because it still was leaking air into vehicle. They were closing for the day and when I drove away again, the windshield still had not been placed right. Since then rain and air still continue to come into the vehicle. I live far out from Hot Springs. I had to take it to another glass shop to repair and pay more for a new windshield because they didnt do their job right! Horrible place!
The woman I called on the phone : super friendlyThe technician (shaved head, tattoos) : greeted me happily right when he got out of the van, was quick and did an amazing job.Verdict : I will call every time I have an auto glass issue.Thanks guys.
Had my windsheild next day great price quick and. friendly
Fantastic staff. Quick and on point. I had a bad experience from another shop, then came here. Auto glass now was a breath of fresh air. Very knowledgeable and great work. I will definitely use them again!!
Windshield never got delivered and we waisted 2 full days of our time. Got the run a round of different excuses. Wish we could get compasated for our lost time of our job.
Great place to get your glass replaced in your vehicle very efficient service. Was able to wait for my vehicle and the time spent there was worthwhile would definitely keep taking my cars to them
Got my windshield replaced last year and they were prompt with the work and the windshield was spotless along with the interior of my car how I left it. After using another company who gave me a dirty windshield and left black goo in my car, this will be the place I use if possible and reccomend. Unfortunately they didnt have the windshield for my car. Sure wish I could have used this company. Keep up the good work guys.
These guys were so fast and professional. I called 2 other places as well and they were the most affordable by far. Wonderful experience. :)
Great experience. Had windshields replaced on both of my vehicles. Jerry did a great job and was very professional. Would not hesitate to recommend them to friends and family
Damaged my dash, scratched my paint and had me wait weeks as they unsuccessfully attempted to remedy the damage. This company is a joke, go anywhere else.
Very professional and nice. They are the cheapest and more reasonable priced in the glass business in this area. He also helped me get a lower price with replacing my window going through my insurance. I definitely recommend them in getting your next window replaced or fixed. Being the last customer of the day close to their closing time he still took his time with quality work and got me out in a timely manner. Thanks again. Hope not to see him again for a crack or chip window lol, but if you are looking for someone to fix your car or truck window please stop by AUTO GLASS in Hot Springs...
I have used Auto Glass Now on several occasions. Most recently a replacement of a pick up sliding rear glass. They are professional, do what they say and provide the work at the time promised. Quality work, quality folks. Would highly recommend.
I needed a new windshield and Auto Glass Now provided one economically, fast and it is so clear! I understand we have a warranty as long as we own the car. I highly recommend them!!!
These guys were fantastic! I called early in the morning, Robin told me that she could get the special glass I needed by the afternoon and it was installed within 45 minutes of us arriving. Not only did they take great care of our car, their customer service was outstanding. Robin put my on a conference call with my insurance and took care of the rest. They even took $100 off our our deductible! They were very pleasant people and did a professional job. Hopefully I will not have any glass issues soon, but I would use them for any future needs. A+!
Very professional and helpful! Had my window smashed while vacationing in Hot Springs and Jerry had me fixed up in 30 minutes! Got all the glass out of my vehicle, and its good as new! Thanks!
I would rate the quality of service but I’ve been put off for more than two days with excuse after excuse of why that windshield that I need replaced have not been replaced first it was cracked upon delivery it will be in then it didn’t arrive on the truck and then it didn’t arrive at all then they keep changing the appointment time of when they want to come out and fix the window and I’ve wasted 2 full days waiting on them to replace my windshield Wish I can get compensated for my time that I’ve wasted waiting on them after my appointment time
Installing a unique conversion van window required extensive work. It was expertly and beautifully completed here, at a fair price. Thanks Jerry!
I would highly recommend this business. Great, friendly customer service. Robin made the time pass quickly!
Great job. First rate individuals. Service and product exactly as stated. Recommend fully.
Very professional staff and got a great deal on my new windshield!! They are fast and do a wonderful job!!! Will definitely use them again and refer others to them!!! Robin was very friendly!!
Great service and great people. got me in and out in less that a hour. would highly recommend to anyone, best price around.
Great job and fast service
Great customer service and prices beat other glass companys in my area. Would definitely recommend to family and friends.
Fast and easy process and good work was done
Auto Glass Now is a great place to do business! Very polite, they worked quickly, and had the best price I could find!
Super fast service! Free windshield with my $100 deductible!! Very knowledgeable staff!! Thanks guys!
Nice people. Did great work and were very enthusiastic about helping.
First rate service. Office manager guides you through the insurance steps and one hour later you have your new windsheild
I had two cracks fixed on my windshield with no out-of-pocket cost. Robin did an awesome job and was a pleasure to visit with!
They did a great job, had what we needed and were quick great customer service.
Had windshield replaced it leaked and mold formed and grew in my headliner and u wont help me cause I dont have my receipt even tho your workers back me up Ive had 6 windshields done and Im disappointed in the corporates part in it.
Great proffesional and friendly service. Highly recommended.
The employees were very friendly and assisted me in a timely manner
Great and friendly service! Will recommend
Fast, friendly service. This is the place I will call when I need auto glass again.
Quick competent service.
No one ever acknowledged me never asked if they could help me they just watched me stand in front of their shop someone else drove up after me pulled his car a head of me just rude horrible customer service I will never use them or recommend anyone use there services
Great service....
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They were great
Vary friendly and super quick, did things other glass companies wouldnt do for me excellent service!
Loved it frienley people.
Very polite and helpfull
Great customer service