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Ro
Review №1

Oh my goodness! We searched high and low across Hawaii for a phone and delivery and Hoku went above and beyond. We can never thank them enough for how much they helped our family! Highly recommend!!!

Do
Review №2

Super quick and friendly. Sorted me out with a great offer, unlimited everything for $60 for a month. Process was pain free, all technicalities dealt with. The guy was fun, and watch out for Meliana...she’s an omnipotent presence. There’s a tasty food truck area across the road. The Hawaiian chicken tacos were loaded and tasty.

ed
Review №3

Great shop! Larry is super down to earth and knowledgeable. Hoku will take care of your mobile needs. Absolutely recommend to people who have just arrived on island and need coverage. Thats what I did last summer and it was a pleasant, no-hassle experience. These guys are the pros!

wi
Review №4

Hoku wireless is the best cell phone store in Waikiki.. Alway very help full. Thanks

Ad
Review №5

Excellent, hassle free and quick service. Looked for a reputable vendor to get our US SIM and having travelled around the world, weve learnt to be cynical about what were told. Here however, I was very impressed at the level of openness about the options, no pushy sales and after a quick discussion we got a great (unlimited) package for a reasonable price. I would highly recommend Hoku for a SIM while youre in Hawaii/States.

Je
Review №6

Needed a U.S. SIM, and Hoku Wireless provided a comprehensive plan with unlimited data and calls for a great price. The whole process took barely 3 minutes, and was performed professionally with a smile.Definitely using Hoku the next time I am in Waikiki! This place cannot be beat for value or service.

Da
Review №7

Didnt particularly know where to go for a SIM card, ended up walking here due to its proximity to our hotel. Damn glad we did, the service was incredibly friendly and helpful, and the deal they were able to do was far better than I had hoped was possible. Highly recommended!

Do
Review №8

Super helpful service, best prices from a shop. I have come here to get a sim for visiting friends as well as for myself. Would recommend any time.

sa
Review №9

I can recommend this shop to everyone searching for REAL good customer service and great and not too expensive products. They helped me finding the best SIM-Card for my 3 months stay on the island and even delivered it to me in person since I didnt have car and time to come and buy it.Thank you so much!

ch
Review №10

The most helpful knowledgeable and friendly place I know to get all your phone need met. I would give 10 stars if I could

Cl
Review №11

We wanted to make daily calls to Canada during our 12-day stay in Waikiki so we got a T mobile sim card at this store. It comes to $40.84 with tax ($39 before tax) and it includes unlimited calls and data. Reception was good and we were really happy with the service. We were in and out within 10 minutes. Will definitely recommend this place. 👍👍👍

Ra
Review №12

Totally agree with the other good reviews. Matt and Larry were super fast friendly and helpful. I was in and out of there in 10 minutes tops. Checked my phone in order to ascertain SIM card that would work best with my phone. Gave me $40 unlimited data which i needed to use Google Maps. Thanks guys 👍

Ki
Review №13

Larry is seriously such a star. We can’t thank he and the team at Hoku more for the kindness, help and urgency they lent us in getting a phone delivered. Thank you, Hoku wireless!! We can’t thank you enough!

er
Review №14

Larry the General Mgt is the best.. Hes aways helping me when i loose and changes my sim card for my phone... 5 stars aways Hawaii

Na
Review №15

Truly great service. Highly recommend. I got an unlimited SIM for my five day stay at a great price. Unlimited data on it, being super handy for finding everything. Jurian helped me out, big thumbs up to a friendly and helpful dude! Thanks Jurian and Hoku Wireless!

Ia
Review №16

Excellent customer service from Larry and Jason.. . couldnt recommend them highly enough... fantastic customer care and treatment with no pressure tactics used to upsell.. gave me what I needed and explained everything thoroughly...

El
Review №17

Had a fantastic experience with JR and the team at Hoku Wireless. I needed to organise SIM cards for myself and my family as we were travelling internationally. The service was above and beyond and we were all set up in no time. Thank you!

La
Review №18

Really good shop. JR is the best salesman ever! ☺️ We got a really good deal and we‘re happy! Thanks for this!Nice greetings the swiss girls.

Sr
Review №19

Excellent service! I came in to get a SIM card for 6 weeks to cover me for the US and Canada. Jurian was really helpful and managed to get a plan that I needed.

Da
Review №20

I went in after leaving an expensive item in Japan. I needed help calling the hotel to see if they had found the item and could ship it to me. After a 2 minute conversation, Brent helped me not only with a cheap calling card but with the proper way to dial out to Japan. I cant recommend this place enough. The hotel had my item, and because of Brents help, I willget it back. Thanks again!

Ja
Review №21

My iphone went swimming in the Ocean. Apple store close for March.. Hoku Wireless had unlocked Iphone 8 cheap.... They are the best phone store in Waikiki.... Clean and safe

Ka
Review №22

Larry, the general manager, is an absolute legend. There is no possible way he could have been more helpful!

B
Review №23

Very helpful and honest .The prices are very reasonable and there are no hidden fees. This is definitely the best place in Honolulu for Sim cards. Would highly recommend.

O
Review №24

Because of your support, I can enjoy my whole trip in Hawaii. Just day before I left Tahiti, my phone was dead. My sim card didnt come out. I had nothing. When I told my story, Hoku Wireless rented me a phone and fixed my problem. I was only myself. Nobody could help me. I appreciated with your hawaiian hospitality. Thank you so much!

Ma
Review №25

Larry is the best. Sim cards unlimited cheap

Ma
Review №26

JR is very funny, friendly and welcoming. We were advised to go to T Mobile store however would not go past this independant operator. Knows his stuff, gave us a great recommendation for mobile access for our particular needs and is open late into the evening. Highly recommended from this Kiwi and Australian.

Ja
Review №27

Jason was great! Hooked us up for the short time we were here and swapped all of our SIM cards over for us. Super rad bloke 🤙🏻

Al
Review №28

I bought an unlimited sim card for $ 45. come here if you want to have good service

A
Review №29

Best SIM cards in Hawaii. Unlimited LTE data. Great service. Friendly staff. Verizon AT&T T-mobile services. They unlocked my Japanese iPhone for free.

Ma
Review №30

A great little shop to get whatever you need for your visit to Hawaii. Larry helped us with everything we needed. He is partial to Tim Tams if you exceptional service :-)

Ma
Review №31

Don’t believe the hype. Very pushy and possibly dishonest staff. Will make up anything just to get you to buy their plan. (Eg just “trust them” that your plan will work in Canada too - but they won’t show you the plan itself, which very likely doesn’t work in Canada) We found a better plan at AT&T about 20m down the road south of here. Staff at AT&T were friendly & non-pushy and showed us full details of the plan.

Ly
Review №32

I had a great experience. The location was super easy to find and Jr was awesome! Thank you for your help!

Jo
Review №33

Fastest, least painful prepaid sim buy ever, and thats saying a lot.

Ch
Review №34

My wife and I needed to get wireless data plans for our cell phones while in Hawaii. Staff were friendly and helpful. We ended up paying half as much as we were expecting. Highly recommended.

Ro
Review №35

I was in search of a micro SD card adapter. Larry went out of his way and was able to find me something that would work. Awesome guy!

Al
Review №36

Quick and easy! Helpful staff. I came in as an international and got set up with a new SIM card (on an unlocked phone). Was fast and straightforward!

St
Review №37

JR is amazing sales representative! He’ll hook you up with the best SIM plan for your vacation stay in Hawaii!!! Def come back here! Thanks a mill !!

Ja
Review №38

Great place for travellers to get a sim card! If you are in Waikiki, go here! They are so helpful. Great prices too

Ci
Review №39

Hoku Wireless is a service-oriented and a very established business in Waikiki. Any phone, sim cards, and wifi needs are here and they offer the best deals in town. They also have great service and friendly staff. I highly recommend this store if you live within the vicinity.

Ba
Review №40

Just bought unlimited plan on discounted price..Great service from Jurian. Highly recommend.

Me
Review №41

Brilliant service, highly recommended and super friendly staff. One stop shop - everything we needed. 5 star!.

we
Review №42

They were very helpful for two visiting Brits. Bent over backwards to make sure we had the right plan and everything was set up on the phone. When we had a problem (of our own making) while travelling a month later on the mainland they again were wonderful and sorted out it out. Hats off to Larry and the other guys there. They do a fantastic job

Ja
Review №43

Amazing service, super friendly and helped me and my family sort out our sim cards for while we were travelling in Hawaii from Australia. Highly recommend :)

Ki
Review №44

Great friendly service & very quick. Definitely recommend to anyone

Ca
Review №45

I got a really good offer from the guy in there, if I give them a review and a kick flip on a skateboard for a discount. I didn’t do the kick flip but I’m giving him the review and still got the discount so I’m happy!Thanks, cya next month🤙🏽

Ma
Review №46

Larry is a maniak, as far as his business is concerned. Text him in the middle of the night and he’ll answer immediately. Have a problem, Larry helps. That is best service ever and he’s an expert in what he’s doing. Great job! Thanks Larry.

Sa
Review №47

Great customer service and super efficient, we were all sorted in 10 minutes. Larry is a legend and would highly recommend this place for anyone looking for a sim whilst in the US (Mexico & Canada too)

Nf
Review №48

Nice guy, but didnt have any high end inventory. I had a higher expectation based on the website. Didnt seem to know the current non-generic models. Probably good for burner phones. Located down an alley and very hard to find.

Pa
Review №49

Really nice costumer service and cheaper than elsewhere!

An
Review №50

Excellent service and fair price! JR was very helpful and friendly, made a great job! You should go there!

Na
Review №51

Jason gave me a great deal for a one month SIM card. I shopped around and his deal was miles better than the competition. He sorted out my phone in a few minutes so I was ready to go and gave me some great advice about an Australian Facebook group to join to get some good ideas for my trip. Jason and the other guy working had a great sense of humour and made getting a sim a fun experience! Thanks guys! I’ll definitely be bringing you some caramel Tim Tams next time I’m in town. Highly recommend this place!!!

Ga
Review №52

I got a sim card yesterday to help with my trip around the US. Fantastic advice and service, very reputable and I thoroughly recommend.

Be
Review №53

I was stressed to the hilt when my old SIM card was giving me trouble and I was finally left without any phone connection at all. This time I went into Hoku Wireless and explained my saga-situation to Larry. Larry was friendly and knowledgeable and I soon felt at ease. After thoroughly checking my phone and inserting a new SIM card my phone was working perfectly, and I kept the same plan ... this made me doubly happy. No pressure at all - it was a very pleasant experience. Hoku Wireless will be my place to go to from now on. Mahalo Larry.

Wi
Review №54

Hoku is the best in Hawaii for phone and sim cards

Je
Review №55

Amazing store. Needed sim cards for our family with kids. Super quick and friendly staff. Highly recommend.

Jo
Review №56

The customer service was awesome! I was visiting Waikiki and needed an emergency battery for my phone. When they found they didnt have it in stock, they provided me a calling card number so I could call home. Thank you!

Cr
Review №57

Great friendly service from the staff at Hoku Wireless, providing me and my family with a great deal!

Sh
Review №58

This is a shout-out for Larry. Upon recommendation from the staff at Outrigger Reef, Larry sorted out the very jet lagged husband, father in law and myself with a local T-mobile sim on an insanely great offer for the two weeks that we are in Oahu and Kauai. Larry is patient, knowledgeable and reassuring; let Larry look after you and your mobile coverage when in Hawaii. Also loves Aussie TimTams. A+++++++++++

El
Review №59

Best place to get a data sim! Go see Larry

St
Review №60

Super friendly and helpful staff. Gave me a free replacement sim when my first one didnt work. Absolute legends

Mi
Review №61

Excellent Service from Larry. He sorted out a problem we had printing a document from our smart phone.He sold us a sim to suit our requirements during the stay and we had no issues what so ever. Good old fashioned customer service !

Br
Review №62

Any Australian travelling to Hawaii, I could highly recommended Hoku Wiress for the place to go for excellent service and very competitive prices on phone and data plans. Larry Wright is the master when it comes to service and technical support. He always exceeds your expectations. I have been using Hoku Wireless for the past six years and would highly recommend them. The shop is located next to the Ohana East Outrigger.

An
Review №63

I am holidaying in the US/Canada, and visited this shop to buy a local US sim card. I was looking for a card with a lot of data and ability to make international calls to Aus landline at affordable rates, and also to work in Canada. I was very impressed with the service provided by General Manager Larry Wright and his staff! Not only did Larry take the time to take me through a number of T-mobile options but I also got a great discount, and the card was inserted into my phone and tested :) Thank you for making it so easy for me after a long flight! Recommended business:)

Pa
Review №64

In and out in just a few minutes, great service and even better sense of humour! Will recommend to family and friends travelling to Waikiki!

Lu
Review №65

Hoku wireless is very helpful with all my phone needs. They are the best.

Ma
Review №66

Extremely friendly and efficient service and friendly staff.And the sim and plan worked immediately.Highly recommended.

Zo
Review №67

Great experience, a friendly and professional stuff. Keep up the good work!

Je
Review №68

JP is a legend!! Hooked us up with a cracking deal yesterday. Very good service and down for a chat. Will be back next time Im in town.

bo
Review №69

JR was very nice to us. He recommended us the best choice for our 7 day holiday in Hawaii. ;)

Da
Review №70

Great store for permanent prepaid or short time cell service! Quick and convenient

Jo
Review №71

Excellent service. Venezuelan guy was just so helpful and nice. Totally recommend it!!

Ji
Review №72

They do all three provides verizon at&t and T-Mobile at one locationStaff very helpful and unlocked my phone for free .

Li
Review №73

Very helpful and patient. helped all of us 3 that was there. excellent customer service!

Ca
Review №74

Hoku has best prepaid SIM cards in Hawaii.

We
Review №75

Need a SIM card in Hawaii? This is the place to go! They have all the carriers and great service

Fu
Review №76

Very friendly service. They were very thorough and efficient

An
Review №77

Best, fastest overseas SIM card purchasing experience ever. Highly highly recommend.

Ch
Review №78

Highly recommend these guys if you are looking for a sim when traveling from overseas.Very helpful and friendly staff who sorted us out quickly.

Na
Review №79

JR was super helpful with getting my phone set up and putting us on the best plan. Would recommend/10

Va
Review №80

Quick and friendly service. Reasonable prices for a two week unlimited data sim, although the data cannot be tethered.

hi
Review №81

The best in Hawaii! Have had 6 tears experienced with them and never had any issue! Larry is cool guy as well!

Te
Review №82

Super staff! very affordable prices! the 4g network works very well! I recommend !

Di
Review №83

Larry is a legend. Very friendly guy that gave me a prepaid SIM tailored to my needs. Much cheaper than the NEX.

Ra
Review №84

Very helpful. For the right SIM cards for my wife and myself. Great deal.

Ti
Review №85

Great service from Jason. He set up my new sim in less than 5 minutes.Very quick and easy process.

De
Review №86

DO NOT PURCHASE FROM THESE SCAMMERS! When u are a tourist they charge more than anyone else. Then they sell phone number etc to someone else leaving u with no number data etc and someone else receives all your messages which was a whole day till I realised what had happened when I went in to a T Mobile store to see why my phone wasn’t working anymore, where they told me I had been scammed and that this store were notorious for doing this.

Fr
Review №87

Great service! Efficient and has come up with a tailor made solution for me. I recommend it.

St
Review №88

Larry is best in Waikiki for prepaid sim cardsOpen everydayThey have all three carriersAt&t. Verizon. And t-mobileThanks Hoku wireless

Ju
Review №89

Very quick, efficient and friendly service. Jr is a stand up guy and would recommend everyone here looking for a good deal

Ja
Review №90

Absolute rubbish staff, thieves. Jason behind the counter sold me 2 SIM cards, he set them up with his own pin. 1 week later Jason decided to take over my SIM cards and Re sell them. These people will steal off tourists. Well known scam artists

Le
Review №91

Great service and deals!! They were very helpful and managed to get me the best data package for my situation! Recommended!

Da
Review №92

Great shop with really good service!!We needed a sim-card for vacation mobile to make a hotspot and he gave good advice. If you need something, thats the place to be..

Om
Review №93

Pretty convenient located in Waikiki,affordable,excelent costumer service,I will recommend to every turist and locals,totally going back when visiting Hawaii.

Cr
Review №94

Larry from this store couldnt have been more helpful. After explaining to him that was sold got the wrong sim at AT&T with no option to exchange or refund, he offered me a heavily discounted sim with double data speed and international calls. I couldnt be happier as I felt scammed and stuck with a SIM that i couldnt use. Thanks again Larry you are a bloody legend. I cant recommend this place enough. 5 stars all day long.

Ti
Review №95

JR was very helpful. Quick service and priced reasonably.

Ca
Review №96

JR was really helpful in getting me a good deal on a SIM for the duration of my holiday.

Lu
Review №97

Larry is super fast, professional and gets the job done. Dont go anywhere else for a SIM card while youre in Hawaii

Sa
Review №98

I bought a SIM card yesterday to use here in the USA while we are on holiday. Great service and value, thank you :)

Lu
Review №99

Came in just as they were closing. The team member happily stayed after hours to sell my partner and I sim cards. He set them up and had us on our way within 10 minutes. Thanks heaps!

Fg
Review №100

What a champion, being from Australia I needed a cell phone to avoid high phone bills from home. JR had me hooked up with a cell phone with plenty data for a very reasonable price in next to no time.Kept the kids quiet at dinner hotspotting off the cell he sold us with now problems. Also saved on renting a navman when renting a car cause I had plenty data to use.

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