I ordered a t shirt online and it arrived a little smaller than I expected. I requested an exchange for a different size and was told they do not do returns or exchanges.They told me each item is made specific for the customer and I should have looked in their FAQ before ordering.Never had I thought I would need to read FAQ’s prior to ordering a t shirt. Also, claiming they do not take exchanges because they do not keep a stock seems peculiar as they have a retail store front with sizes and styles in stock.Now I am left with a shirt that does not fit. I would have been a happy customer just by exchanging the shirt. Instead I won’t be doing business with this company in the future.
I wanted to buy a shirt once I stepped into the store, but the absence of a greeting from the store associate changed my mind. I walked pass, actively grabbed shirts and hoodies and none of this gave her a clue to even say a word. My boyfriend finally said hi and she gave a quick hi back. I then walked by her again and nothing. I took my money elsewhere. I dont spend my money with people who lack manners.
Some stuff is pricy, but they have some of the older designs at a cheaper price, so that’s the one I grabbed. Bought a couple of shirts to take back to da mainland foa rep da hiLife.
Ordered a sticker Friday avening around 7pm eastern time and got it Monday. Thats incredibly fast coming from Hawaii. Thank you so much!!!!
The Hi Life designs are my favorite among all the locally designed shirts & I do like most of the other local Hawaiian surf designs. Miss the Kapiolani store with the parking lot though.
Went to Hawaii forgot some stuff I needed and I found it there prices were reasonable I enjoyed shopping there
Ive been here. If your down here you need to get your apparel
Fresh gear local artists always fashionable and in-style.
Love their shirts!!!
I went to August 31, 1980, but the attitude of Japanese female clerk was really worstWhen I listened to the stock, it wasnt easy (I didnt) and I wasnt feeling well after shopping for more than 300 dollars.Really worst
The clerks attitude is the worst.I think its a Japanese person, but it was a good idea from the beginning. I wont go anymore.
Since it is on the 2nd floor, we will use the escalator.
It was a good atmosphere