I own a dealership here in Georgia. Today i called UHS and spoke to Steven Santos about getting some spare keys to save me money. i explained to Steven how much Im currently spending getting keys done and he offered me a great deal on a key machine and computer to program keys. now i will be saving about $500 a week by doing my spares in house! thank you so much Steven!
The best locksmith supplier in US, Noa always taking care of my orders. no mistakes great prices high quality and friendly service.. ask for Noa the best agent there !
Thanks UHS!!! Not only for quality products and amazing customer service but for making me feel so special on my birthday!!!I’m doing Buisness with them from day 1 and I have to say even when I think I saw everything they keep surprising me every time!!I personally Fucus on great service than cheap prices. And I can say for a fact… if you are a locksmith/security export UHS hardware is your Supllier!!!Try and you won’t regret!
As a business owner let me start of by saying you guys have excellent customer service. I called to ask questions about getting a key for my car and the kindness person answer the phone her name is Amanda and she was very knowledgeable and patient with me. She had an answer to all my questions. Keep up the good work. I will definitely recommend this company.
Ordered an item and when it arrived it was not in working order.Getting a hold of anyone in customer service seems impossible to begin a return.Emailed multiple times. Called and waited on hold multiple times for long periods of time.Would not recommend.(Update)Finally was able to have someone send me a shipping return label.Sent the item back and still havent received my return funds.Once again no one answers the phone or emails.
Great service and they have a big stock!! Barak always help me and he always provide a great service
We work with UHS for a long time directly with Barak, super nice and helpful, easy to order and excellent customer service and keys
UHS is the place to go for all my locksmith needs. Amanda provided the best customer service and fixed my issues I had with a couple items that needed to be returned. Thanks from California
Nathan was awesome.Always there to help and gets you what you need in no time!!!!Thanks
Customer satisfaction is not guaranteed contrary to the promise of their website
Noa always will go the extra mile for you, thank you for helping me all the !!!
UHS always has exactly what I need. great weekly specials like Barbra she always there to answer questions. service is great, shipping is fast and prices are right!
Very good service. Every time i call Evelyn she take care of me and help me as much she can from replace the order to ship it.The store has very wide inventory and a lot of choices, all the time i find my items there you can one please to shop around for locksmith supplies and there prices is very good.
I ordered a lock which came in time, but, through no fault of their own, was defective. After speaking with the manufacturer and receiving a ticket number for replacement, UHS was extremely responsive in sending the replacement lock, which arrived in 2 days! I would definitely recommend this business.
I had previously posted a review, which I believed was fair, at the time. I had ordered an item, believing it was in-stock and it was not. I couldnt wait two weeks, so I canceled the order and placed another order, with a different supplier. It then took a while to get my refund, but I did get the full refund. That was my one and only experience and I will definitely give them another opportunity, in the future. Im not sure why I cannot update my original review, but Id attribute that to Google.
I never do reviews.But just have to say thank you•••Evelyn•••She is probably the best employee over there, and if not her helping me every time I would buy somewhere else.She is amazing and super professional!!!
Great prices, great selection. All good comes with bad. Past 6 months has been a roller coaster. They advertise ship same day if ordered before 3pm. I have waited weeks for orders. Simple key orders are delayed because of a back ordered item (which they do not communicate to you). Send out the stuff you do have, send the back ordered stuff later.Bad communications here. As locksmiths we rely on our supplies coming as quick as possible.Update: Juan Callado is the guy you need to speak to at UHS. He gets the job done. Thank You.
Ms Vickie is an awesome sales rep love dealing with her she is very helpful an easy to talk to an very knowledgeable
Outstanding customer service I wanna say a big thank you to Liza she was very helpful and professional and knowledgeable. she is always looking to resolve the problem not that I have any and following up to make sure that everything is okay. I cannot imagine sitting in an office all day and still have the patience and giving full attention to each customer like he’s the only one. I highly recommend dealing with Liza with no issues at all. great products and good prices UHS hardware is becoming my one and only favorite hardware supply.
UHS initially was delivering the product we ordered one day later than what was indicated on their website. This was too late for us as we were leaving the country and needed to take the package with us. Upon calling customer service, Amanda took personal care and concern for us. UHS admitted the mistake and worked with FedEx to reroute the package to Ecuador. Amanda truly went above and beyond to ensure we were a satisfied customer. When calling customer service, ask for Amanda. Her personal care and concern are impeccable.
To everyone that is interested in buying from this company UHS Hardware please beware! your are being warned!! I ordered a programmer from United with a few other items paid over $1700 they didn’t ship programmer cause it was backordered. There website clearly says it was in stock. I called them many time to get refund and they failed to issue refund for items not shipped.They are a fraud please beware.
As a business owner of a locksmith company in the US I could not ask for a better supply company from UHS after experience with 7 different supply companies across the US Today I work with UHS for over a year and make every week 2-4 orders from them and all my employees also purchase from them 0 problems There is always a service solution and there is a mother and father for every problem! Especially Ariella, Elad and Barak who provide a royalty service are always available and solve everything immediately. I feel like the number one customer first of all what no other company has had!Highly recommend working only with UHS and not with any other supply companyThank you so much for a more than excellent service over the past year.We will continue to do business in the future as well🙏🤗
Best customer service! Highly recommend
I called UHS and spoke to Vickie W. and was blown away by how helpful she was. It’s hard to come across customer service like this these days. She was patient, professional, and made sure I ordered the right door handle. Thank you Vickie! Will definitely shop at UHS in the future
Firstly I want to say everytime I have an issue or concern about something UHS is always on top of it. Their Customer Service Team is very professional, kind & courteous! Ms. Amanda is amazing! On our first call, she was immensely kind & solved my problem. She checked up on me & made sure everything went smooth. Ms. Amanda needs a raise! Positive vibes & all around a great person!Along with the whole team! I would like to also add that Ms. Tamika is great! She is very caring & understanding & helps you no matter what the issue is, she also needs a raise :)I would like to also add Brother Caine & Brother Zak, them both are great at what they do & make sure youre happy & look out for you!All in all, this company is a great company with kind & caring staff who are here to help & take care of you! They have taken care of me, time & time again! Thank you for everything & thank you Ms. Amanda, Ms. Tamika, Brother Caine & Zak. You all are great & May God Bless you all 🙏
Great supplier for locksmiths, i order my locks and keys here regularly and always get good product, fast and honestly they have the best prices - i always compare to make sure
I received my Locksmithing equipment and I’m am very much so pleased with it everything that I ordered. I will definitely be ordering from UHS hardware. 😀
This is the first time I shopped at UHS hardware. Their store in Hollywood Florida has some great customer representatives like Juan Moran and Jonathan.In addition their prices are very competitive compared to many places on the internet.Finally, this is the kind of companies worth supporting because they employ Americans and they do not have call centers oversees.
Amazing customer service, Amanda is the Best one! Orders are always correct and no issues with shipping or products. 100% satisfied!
These guys are amazing… great good aftermarket parts and OEM parts too. I bought my Xhorse 005 at a great price. I’ve been getting most of my keys and fobs from them.. their prices are affordable. Guy named Barak is awesome
Customer Service is awful!!! First I ordered a part that showed in stock, but after not receiving it and calling customer service 5 times-finally found out that it was backordered. Each time I spoke to customer service (over a 1.5 week period) they promised me they would call me back to update me, BUT NEVER CALLED. I had to call them continually. Finally, I had to cancel the order, due to being backordered, and they said they would refund me what they had already charged on my credit card. How do you charge for something that has not been shipped? Now I am on week 4 and have not received the refund. Again calling several times, and promises they would call back. Do not use this company - no customer service and very incompetent for handling anything.
There are a lot of great people who work here and who are always very prompt and helpful. I appreciate all that they do for me and the company I work for and each department is wonderful. Vickie and Amanda are just two of the many great people who work there. Thank you Vickie and Amanda for all the wonderful service!
Terrible customer service with unqualified representatives. Products are not made by them so the quality is based on the manufacturer, but their customer service representatives are untrained and uneducated.Re to owner: there is no resolution from your company. Ive called your company multiple times before, asking if I can exchange an item because one of your sales reps recommended me the wrong item (even though I provided multiple pictures of the item and the door for it to be installed on), but your reps denied me of an exchange.
Good supplies and amazing customer service I work with barak and he is amazing!! Highly recommended!
Liza is very helpful and never disappoints! Literally gives you the best service and right away. No hard time or no wait. She’s always looking out and always solving any problem right away with no issues. I highly recommend dealing with Liza because once your her customer she will always take care of you.
Working together for about a year- Amazing customer service!Always responds super quick!Quality products and good prices!BARAK is the best guy there for sure 😎🤙🏼Thanks 🙏🏻
Excellent customer service, best prices and great inventory. My sales rep Amanda Elias is amazing, she is very helpful, always gives you the best service, she is very courteous and always willing to solve any problem. I would definitely recommend UHS as the best locksmith hardware supplier.
Really friendly staff knowledgeable on products pricing and help. Yossi was great and will now be my supplier. He makes sure to stay in contact with me and help me out and is always following up
Very helpful staff members, great service.
Great prices and excellent customer service! UHS has become one of my favorite suppliers. I recently ordered a new key machine through them that was on back order, I decided to give them a call to check the status of the order and the phone rang once and Mark answered, he was quick to let me know the time frame I could expect it and even emailed me immediately after we hung up to let me know he would personally give me a call once it ships with a tracking number! Mark went above and beyond, which means a lot when it comes to suppliers now a days! Definitely earned UHS a repeat customer here!
Definitely recommended! Specially for locksmith supplies.Liza it the best person youll deal with, she does everything for me and Im her customer for 2 years now.Shes taking everything care of: sales, refunds, shipping issues. Thank you Liza for everything youve done and what you will continue to do for me!
All auto locksmiths! Stop giving away your money to other auto key supply companies and save money with UHS. We are a small business and haves saved thousands of dollars over the years. From locksmith programming equipment to one of the largest auto key selections in the Nation. I’ve had only 3 issues with shipping in the last two years and one of of those just now that Amanda helped me with and I will be getting my order tomorrow. Thank you UHS for taking my small issues seriously and getting right on it. Y’all really understand business and very much appreciated. Best regards to all of your team of professionals from Houston, Tx!
UHS has been my go-to place for supplies as I like their easy to use web site and I like the amount of products they offer. I have been dealing with Vickie to make all my purchases and she has been wonderful!! Sometimes I prefer to speak to someone to help me rather than sit on the computer because so often I am driving. Thank you Vickie for everything and UHS hardware for your great products and staff!!
UHS key supply is the best place to shop for a locksmith you can save yourself a lot of time and money shopping here first. Roni is the best she’s been helping me with products for over a year with great customer service and assistance, she also helps get my packages sent out at unbelievable speeds! 5 STARS
Definitely the best locksmith distributor in the country. Best prices and the service is phenomenal. I have Evelyn assigned as my sales representative. She’s always available, patient and very professional. She goes above and beyond for every request I have. If I could I would give 10 stars! 👍🏻👍🏻
I am a customer who orders every week, for the last two months the service is at a very low level, deliveries are delayed, I pay for delivery that arrives the next day and it arrives 4 days later, () I definitely intend to order from you as little as possible. (Leo ml)I talked if Liza from customer service listened to all the problems I had help and solved any problem I had answered every request, so Liza thank you very much I appreciate it (after such service I definitely kept ordering) :)
I highly recommend UHS Hardware, they are our go to for all of our car key and key machine needs, it’s very rare that they don’t have a part we are looking for and the turn around time is amazing in most cases we receive our order next day. Roni is excellent, she provides superb customer service and always goes above and beyond. We know she has many other customers but she always finds a way to make Auto Joe feel like a priority!
Excellent phenomenal and exceptional service by Liza!!!Extremely professional, hands-on and knowledgeable. With a few clicks of a button’s can fix the whole world.Thank you Liza for being there for me I wish I could give you 10 stars 🙏🏻
They usually have what I need, have friendly staff and the service is good. Their refurbished stuff is in good shape and theyre open on Sunday!
Started an account with this company a few months back and could not be happier with this service I have been receiving from Evelyn. She has made my companys transition into the automotive key market a very smooth one. Her response time is off the charts and she has helped me navigate through the process of ordering the key or keys that I need. I would highly recommend this company and especially Evelyn!!!! Thank you Evelyn for all you have done for me and my business!!!
UHS Hardware the land of locks and keys! I buy my merchandise for the most part from them, anything from residential locks to car keys and even access control systems. They have a vast selection to choose from. My experience with UHS is great mostly due to the staff, they’re like a family especially Evelyn!! She always gets the orders right, makes sure the order is out on time and really does her job in a very professional manner. So if you need any locks or keys ask for Evelyn, she’ll give you VIP customer service just like she gives me every single time I make an order. Thanks 😊
Always dealing with Barak! With him, all orders are done right and on time. Answers promptly. If you need a quick and reliable representative from UHS that will take care of you from A to Z, ask for BARAK! You won’t be disappointed !👌🏻
In good faith I order via an agent via a telephone call. The three medeco locks (all keyed for the same key) arrived with only 2 keys rather than the 6 (2 free keys per dead bold) which is the normal protocol with Medeco. Trying to get this resolved has been ridiculous. I called Medeco and they confirmed 2 keys per dead bold order (these are rather expensive deadbolts), and that I need to go through the company I ordered them from. So I have been on the phone regularly since then. UHS says they are having difficulty contacting Medeco. I had no difficulty getting through to them immediately. So I am still waiting for the 4 keys (very expensive to reproduce) to arrive. Just resolving this would be great. I need the extra four keys as contracted when I placed the order. Think twice before ordering from this company. I will take legal action if I need to, but frankly, if you want this kind of experience, then go ahead and use them!Yes, all that happened but FINALLY, after roughly 15 phone calls, I got someone at UHS to order the keys and so I have changed my review from a 1 to a 4. In the end, they did the honorable thing.
Vickie Washington does her job well, never gets annoyed despite my request. Her willingness to assist is so much appreciated. Id like to give her 10 stars!
Ariella and Amanda are the bomb! They always help me sort out any issues and try there very best to accommadate my requests. Customer service is top notch i love them. Thank you Ariella and Amanda! Keep doing what you do.
Ive been ordering from UHS for my locksmithing business for a long time now and should have probably given them a review a long time ago but I now almost feel obligated. In general Ive always been happy with the website (easy to navigate and place online orders) price, the customer service when i have special requests and the customer care-support or tech support when i had any issues (they are addressed quickly and to a satisfactory and fair-both-ways solution). Most recently I had an issue with one of my key cutting machines and I sent it in for repairs. The tech (Ariel is his name, I hope Im spelling that right) explained the issue to me and what it will take to repair. The issue was under warranty so they fixed it for free and covered the shipping both ways, no problems. After a couple of months I had another issue with the same machine. It was explained to me that the issue was, again, covered by warranty and that the manufacturer will send replacement parts but will not replace the entire machine. Again it was repaired quickly and at no cost to me. Its my crabby luck but a few months I had another issue with the same machine, this time a manager named Roni stepped in to help me and stand up for me since it was apparent the manufacturer needed to take responsibility for a lemon machine. She sent me a new machine and a return label and said she would fight with the manufacturer for me and that I no longer needed to deal with this myself. This level of customer service, when they could have just blamed it on the manufacturer but instead stepped in and just took action for me so i dont have to, is absolutely the way to create loyalty and a customer for life. Every supplier can sell the same products, and maybe for a better price, but what really does it for us is things like this. Its what makes or breaks a relationship and these guys go above and beyond, even during these rough Covid days. I highly recommend these guys and if you ever have a issue just talk to them, they will make it right big or small!
Terrific customer service!!! I’ve been meaning to leave a review for some time now considering how great my experience with UHS has been. I insist on doing my business with Roni as she always seems to have a great attitude and a great way of handling things and was even able to get my equipment to me in the hectic times of Christmas/New Years. Great Job and keep up the good work!!
Very professional and good customer service I highly recommended!Thanks Barak doing good job keep my Business going fast and efficient .
Amanda was amazing!! Went above and beyond to find my order and get it delivered to me next day! Been ordering from uhs for almost a year and I have been very satisfied each time!
They make you take a selfie photo and a photo of you credit card and send these by email in order to process your order.
Perfect place to buy locks in Miami..
UPDATE: 3/10/21 Customer Service Representative, Liza, contacted us via phone. The order was shipped to an old address. Apparently UHS had some internal changes with their system and warehouse. We did receive a credit from PayPal. She also sent us a promo code for $30 off our next order. I am changing my review to 4 stars. If we do use UHS again and have a better experience, I will change it to 5 stars. I do still feel like so many balls were dropped on this order, and we have a customer that has been waiting for weeks now, which reflects poorly on our company.Terrible customer service. We placed an order two weeks ago, and have not received any information regarding ship date or fulfillment of the order. We have contacted them twice via email. Today I called, and sat on an indefinite hold. We will NEVER use UHS again. This is unacceptable. Most of their orders are probably for small to medium size businesses. We are already struggling to stay afloat. We do not need to place orders for materials that never arrive. DONE!!!
I stumbled across website while I was looking for a new flip key for my VW Jetta and when I went to their website I had never seen any other website that had practically everything anyone and that includes myself for my business and employees, could ever possibly want and or need. They are just secure when you make a payment and their customer service is excellent. I am currently awaiting my 4k security system to be delivered to me for my business and its going to be a little late but thats not their doing as of why. I cant wait to set up the new security system when it arrives! You guys rock! Im glad I stumbled upon your website because if I didnt, I wouldnt have found a better rated security system for the price you guys have it llistedfor elsewhere. Upon going through your website, its elsily navigational and I almost couldnt believe the amount and variety of things your store actually carries. I guess it came as a surprise to me since we have nothing like that around here in Jefferson County WA. Thank you!
After 17yrs running my business here in the US. first time I get such a beautiful flowers bouquet to my shop! Number one locksmith distributor in the planet ❤️❤️❤️ Thank you so much for for such a personal private client service top-notch.
Definitely recommended! Specially for locksmith supplies.Evelyne is the best person youll ever deal with, she does everything for my company and Im her customer for over few now. Very nice person esy to deal with professional,andShe taking care of everything from (sales, refunds, shipping issues) Thank you Evelyne for everything youve done and what you will continue to do for me and hope to do more buisness in the future. 👌👌👌👌👌
Excellent people to do business with!We have been with them for years and never had a problem!Very knowledgeable, and the best prices in the industry.I would recommend them to anyone!
This is the go to place for any key supplies, Nathaniel Hernandez is always a joy to work with. He continues to find ways to help streamline our order process and is quick and prompt in filling our order that sometime have to get shipped overnight last minute. THANK YOU NATHAN AND THANK YOU UHS FOR THE GREAT SERVICE!
I would give more stars if it were possible, Roni over at UHS is a genuine person. She is my main go to for anything I may need there. Honestly if I hadn’t talked to her I probably would not be ordering a lot of the big ticket items I have ordered from there. She listens to what the customer is needing and offers a solution. She is a real asset to this company. Great group of people over there. Ariel from tech support has helped me out a couple of times. A lot of other distributors could or should follow they way these guys make you feel before, during and after the sale. Keep up the great work guys.
Good price, quality products, the only problem delivery take to long even if paid fast delivery, good choice make orders with good time of anticipation.
As a new customer I have spent over $1500 in the first two months when I picked up my first order in person of $973 I had ordered three Lishi picks and actually received five by mistake so I returned the other two before I left the location I was not told at the time of ordering that there was a left and right hand version I received one right handed version and two left-handed versions When I called the company to try and return for exchange the two left-handed picks I am told that after inspection they “may” refund and exchange but will charge a 25% restocking fee These pics are brand new never been used but because I am at around 50 days after purchase that that is the problem…….Needless to say I will be using competitors for all future purposes I hope that you learn your lesson before buying from this company
Highly recommended!They have great service (and I am a very problematic costumer!)LIZA taking care of any problem of complaints that I have and always fixing any problem that I have with the best personal device I could ever ask!They always ship fast and have very good prices!
Vicki Washington at UHS is awesome. She has been the greatest help for all of my locksmith needs. Knowledgeable and exceptional service. Love calling her cause she’s got the best attitude.
Outstanding customer service 👏 Amanda is very helpful and help you with any questions or any problems IF ANY, I really like UHS and I would say my favorite locksmith supplier. I think they have great prices and great deals every weekend as well as an amazing customer service 👌 10/10
As the owner of Elio’s Locksmith Corp, I must say these guys have it all and at great prices. Karim has been my sales rep and is very attentive and knowledgeable. I highly recommend them.
Great customer service, lots of items in stock, huge sales. Contact Dallas ext.1508..not saying this for any other reason than previous bad experiences with ordering online. If you want good communication with a sales rep this is your guy.
UHS hardware is the best place to shop for a locksmith tool and equipments !, their customer representatives always willing to help and solve problems, I want to give high feedback to BARAK and KFIR .. always there for you to help, ask any question, and the experience of shopping are different with them! Thanks a lot guys 🔥In addition their prices are very competitive compared to many places on the internet.Highly recommended !!!!
Roni always takes great care of me. She is the bomb. Always goes out of her way to make sure order is correct and complete. Great customer service. I am considering hiring her myself.
Extremely friendly and helpful support staff.The remotes and parts they sale are accurate and reliable.The shipping is very fast.Cheapest prices around, Ive ordered a ton of remotes from them!
I started working with UHS since July 2020 and its been a great experience so far. The person Ive turned into my UHS go to person is Vickie Washington. Whenever I need something, a lot of times I dont even know what Im looking for, Vickie always guides me in the right direction. She brings her obvious industry expertise to every deal. She helped me pick the right key cutting machine, the right key programmer, and all the locks and car keys weve needed so far. I guarantee Ive spent over $13,000 in that period. Its not enough to say they have great pricing, but forming a relationship with a vendor thats very familiar with the industry like UHS is can go a very long way for any company. I know theyve helped me grow my business!
I own locksmith company since 2007Want to share my experience with UHS and the amazing customer service from LizaLiza always on top on everything we needShipping return or any other issue we have.That’s worth for us more then anythingVery recommended company and the best customer serviceThanks Liza
Always there for you!!!Evelyn doing a great job by responding so fast and make the orders super easy.Her customer service is something extra ordinary!!!Thank you UHS for all the support and the great prices&customer service !Would had give definitely more then 5 stars...
Batak was helping me to choose the right program and cutting key Machine he was patient and helpful thank you!!!
These guys are awesome, they’re always happy to work with you, great service, and great prices. Evelyn is the number one saleswoman, thanks for all your help!Shiran, you helped, and cared, so much, thank you! Keep up the good work.Dan you’re the man,very knowledgeable, I appreciate all your help.
Ive been dealing with UHS for yeas now and have nothing but good things to say about them. Karina and Dallas are always more than helpful. They always get what I need in a timely mannerThank you guysGary from diamond locksmith!!
The best Key supplier ever, competitive pricing, excellent quality of products and the most important Brilliant customer service thanks to Mr. RoniOvernight shipping no hustle.Keep it up!! And more Power!!Thanks againRyanLegit locksmithToronto Canada 🇨🇦
Great supplier, we’ve been using them for 3 years, easy returns and exchange. Their stuff is really nice,Especially Mark I spoke with him and he helped me fast solve my problem and explain to me everything. He doubled checked my overnight order and also sent me an email statement for last year. Thank you Mark.
Great suppliers, competitive prices and excellent service, I have been dealing with them for a long time, they are always helpful, understanding and make sure you will get the service you deserve. Roni is my favorite, she is always helpful, knowledgeable and knows what she is doing in a professional fashion. I DO highly recommend UHS-HARDWARE.
Simply the best place to get anything you need to get the job done! Always in stock, on time and high quality products.Roni always give me top notch service.Thanks again!
Ariela should get 10 stars she goes above and beyond in helping to address any problems. I call with a couple of concerns and she looked in to both of them and she couldnt get a answer on one but she told me she would get the answer and call be back, frankly I thought to myself she was going to forget me and l was wrong she did and then contacted me with a tracking number in my email.Service at this company is number one and they all treat you like your the president of the United States.
I have been using UHS for the past 3 years, great customer service, quick shipping, quick response for and need or a problem or help, unbeatable price. Has all locksmith equipment and supplies.Roni managing my account for all this time, and i love her, she is The B E S T .
Excellent and fast service! And every little problem barak gives me a quick and most fun solution to buy from uhs
UHS is one of my go to suppliers. They have helped me out of a bind more than once with their fast service. You wont beat their pricing anywhere. And as far as customer service they are one of the best if not the best I have encountered.
Great place with amazing customer service
Thank you very much it was amazing company I will order all my stuff from Liza she really help us and she have amazing service
If you are looking for professional services with a top pro advisor, go with Evelin! Best costumer service experience👌🏽 Thank youBest keys!Best service!Keep it up
Thank you UHS for another great year with great supply and AMAZING customer service!! Will keep doing business as we always do!! Many thanks for Roni for the personal help with any question I ever had and technical support! Highly recommend!!
Great prices. Good selection. Good Customer service. However, I have two issues. Their website says things are in stock but they obviously dropship. I’ve ordered a key machine, and key duplicator. Two separate orders, weeks apart and over two weeks delivery.The other issue. They say ships same day if ordered by 3pm. I have place orders the day prior after hours, and the day of at 8am. Still doesn’t ship same day.As a company you should underpromise and overdeliver.